QUESTIONNAIRE
Name: ..
Address: ..
Contact No :( O) (M)
City: ...............Pin: .State: .
1. Age:
(a) Below 30
(b) 30-40
2. Occupation:
(a) Professional
(e) Others
(c) 40-50
(b) Self-employed
(d) Above 50
(c) Salaried
3. Which income group do you belong? (Per annum)
(a) Below 2 lakhs
(b) 2-4 lakhs
(c) 4-6 lakhs
(d) 6 lakhs and above
4. Have you ever taken Home loan before?
(a) Yes
(b) No
5. If yes, from which Bank/company?
(a) HDFC ltd.
(b) PNB
(d) SBI
(e)DHFL
(c) LIC
(f) others(mention) ................
6. Are you Satisfied with the services provided? (on 5 point scale)
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Highly
dissatisfied
dissatisfied
Neutral
satisfied
7. While taking loan, which things attract you the most?
(a) Interest rates
(b) Service Provided
(c) Pay back period
(d) Schemes
(d) Others
8. How much loan amount you took?
(a) 1-5 lakhs
(b) 5-10 lakhs
(c) more than 10 lakhs
highly dissatisfied
9. Even if the Interest rate is high for the Home loans, you will go for it?
(a) Yes
(b) No
10. Do you own a home?
Yes [ ] No [ ]
If Yes, then, Proceed
11. Have you got it financed?
Yes [ ] No [ ]
If Yes, then, proceed..
12. What is reason for getting it financed?
1. Non availability of funds [ ]
2. Reluctance to pay cash in on go [ ]
3. Tax benefit [ ]
4. Any other (please specify) .........................................
13. From which of the following banks/ company you have got if financed?
LIC housing [ ] State Bank of India [ ]
DHFL ltd. [ ]
HDFC LTD [ ]
PNB [ ] Others [ ]
Any other (please specify) ...........................................
14. From where have you got information about home loans scheme?
(Check list)..
Newspapers [ ]
Magazines [ ]
Hoarding/banners [ ] Word of mouth [ ]
Internet []
Any other (please specify)...........................................
15. What problems did you face while getting home loans?
a. Lack of knowledge
b. Procedural delays and non cooperation
c. Any other (please specify) ........................................
16. Did you face any problem after sanction of loan?
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17. What suggestions do you want to give for improvements in home loans Scheme?
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THANKS