RATER ERRORS
Rater
Error An error in performance appraisals that reflects consistent biases on the part of the rater Frame-of-reference (FOR) training can help combat this problem
Types of Rating Errors
Leniency/Strictness Error Halo Error Central Tendency Error Similar to me Error Recency Error Personal bias
Leniency or Strictness Error
Performance-rating error in which the appraiser tends to give employees either unusually high or unusually low ratings.
Halo Error
Occurs when manager generalizes one positive performance feature or incident to all aspects of employee performance resulting in higher rating
Error of Central Tendency
Performance-rating error in which all employees are rated about average.
Similar-To-Me Error
Performance-rating error in which an appraiser inflates the evaluation of an employee because of a mutual personal connection.
Recency Error
Performance-rating error in which the appraisal is based largely on the employees most recent behavior rather than on behavior throughout the appraisal period.
Personal Bias
Managers allow individual differences such as gender, race or age to affect ratings they give Effects of cultural bias, or stereotyping, can influence appraisals
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