Organizational change in mobilink
Change come in technology and structure Rebranding. Since merging with the Vimpelcom Group this year, Mobilink has launched a new Urdu-centric brand identity Har Dil. Har Din, with new bolder mark or with a strong and positive outlook from a confident and optimistic leader. Mobilink explains the new brand as a means of coming together as being one. Biggest challenge
What Leader do?
centralize the authority Dictate work methods, make unilateral decisions limit employee participation to some extent. But didn't de motive the employees Give specific guidance on how to accomplish task schedule work to be done Sets challenging goals to perform at their highest level Provide friendly environment atmosphere for work force
design such types of jobs which polish employees skills and talents
Lets subordinates what organization is expected from them,
The biggest challenge was to communicate WHY the change was necessary. This requires internal communication with employees that not only uses formal means like trainings, policies, and reference guides etc but also uses more informal ways of communication to drive such initiatives successfully.
EMPLOYEE MOTIVATION SCHEMES / INCENTIVES
Mobilink incentive scheme Instinct Rewards Responsibility Recognition Growth and advancement Working condition Affiliation
Extrinsic Rewards
Promotions Merit and seniority bases Associate 3-4 years Specialist 3-4 years Manager 2-3 years Director and chief According to the president decision
Bonuses Annual increments Annual leaves Sick leaves Maternity leaves Cafeteria benefit Education assistant policy Social club membership Provident fund
Medical entitlement Employee package EOBI: To provide employees with a chance to receive pension after the age of 60 years Contribution from both employer and employee ,about 480Rs , monthly Group life and accidental assurance policy
Relocation policy
Relocation Assistance
House rent Advance
Real Estate Commission
Hotel Facility
Meal Allowance
One gross Salary
45 % of annual gross salary supported by rental agreement deductible in 12 equal installments.
Reimbursement up to one month house rent allowance (45 % of basic salary) on production of receipt.
10 days for employee, spouse and children
Rs.1000 per adult and Rs.500 per child.
Business travel policy
LEVEL CLASS OF TRAVEL DOMESTIC President VPs Directors/ Senior Manager (M1) / expatriates. Manager (M2)/ HR executive (S1) Specialist (S2)/ associates Business / Executive Business / Executive Business Class Economy Class Economy Class INTERNATIONAL Business / Executive Business / Executive Business Class Business Class (Flying & transit time rules apply) Economy Class
CURRENT MOTIVATIONAL LEVEL OF MIDDLE MANAGEMENT AND LOWER MANAGEMENT
Middle management motivational factors
1.8 1.6 1.4
Increments/Bonses
1.2 1 0.8 0.6 0.4 0.2 0 Motivational Factors Performance Reward Enviroment Teamwork Feedback Recogination career Growth Emploee basic pay package Mutual Trust Empowerment
Lower management motivational factors
3.5
2.5
Increments/Bonses Performance Reward Enviroment
Teamwork Feedback
1.5
Recogination
Traning and Development Emploee basic package
Mutual Trust Empowerment
0.5
0 Motivational Factors
Middle and lower motivational level
90
88 86 84 82 Demotivation 80 78 76 74 72 Middle Lower Motivational Level
ORGANIZATION DEVELOPMENTAL PLAN
The Organizational Development and Talent Management Team is responsible for employee development and organizational capability enhancement initiatives HR department develop employee career development plans in which the HR department predicts the next logical steps for their employees within five years. Training is a planned effort to facilitate employees learning of job-related competencies and overcoming their week points. These include knowledge skills and behaviors that are critical for successful job performance.
Training methods
On the job training Special training sessions Team Building Refresher courses
At Mobilink two types of training is done Soft skill training Technical training
Soft skill trainings Conflict management training People related management Communication skills Time management training etc
Technical skills trainings Customer services training Sales related training Marketing and technological training