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Empowering Teams: BY Saleem Javed M

Empowering teams involves giving employees authority, confidence, and commitment to take responsibility for improving processes and satisfying customers. While centralized decision making can hamper flexibility, empowerment requires setting boundaries to avoid chaos. Leaders should empower those with the capacity for responsibility by encouraging skill development, not second guessing decisions, and giving autonomy over tasks. Guidance for empowering teams includes evaluations from multiple sources, group incentives, error tolerance, communication, and a learning culture. The advantages of empowerment are improved customer service, flexibility, speed, morale, and changing job profiles.

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Athar Ankalgi
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91 views10 pages

Empowering Teams: BY Saleem Javed M

Empowering teams involves giving employees authority, confidence, and commitment to take responsibility for improving processes and satisfying customers. While centralized decision making can hamper flexibility, empowerment requires setting boundaries to avoid chaos. Leaders should empower those with the capacity for responsibility by encouraging skill development, not second guessing decisions, and giving autonomy over tasks. Guidance for empowering teams includes evaluations from multiple sources, group incentives, error tolerance, communication, and a learning culture. The advantages of empowerment are improved customer service, flexibility, speed, morale, and changing job profiles.

Uploaded by

Athar Ankalgi
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd

EMPOWERING TEAMS

BY
SALEEM JAVED M
Empowerment

• General meaning of Empowerment is to invest or to give


somebody power or authority to give somebody a greater sense of
confidence or self-esteem.

• Empowerment is an environment in which people have the abillity,


the confidence, and the commitment to take the responsibility and
ownership to improve the process and initiate the necessary steps
to satisfy the customer requirements within well- defined
boundaries in order to achieve organizational values and goals. .

[Link]
Why Empowerment?

• Centralized decision making hampers


flexibility and timely action at lower levels.

Will Empowerment solve the problem?

• It may lead to Chaos, conflicting decisions


and discernible lack of common purpose.

[Link]
Decision Test Questions (1 of 2)

 Is it right for the customer?


 Is it right for our company?
 Is it ethical and legal?
 Have I assessed the risks
against the benefits?

[Link]
Decision Test Questions (1 of 2)

 Do I have enough
information to make an
informed decision?
 Have I worked with other
members of the team?
 Would I be willing to
be accountable for my
decision?

[Link]
Difference Between Delegation and
Empowerment?

Delegation: Empowerment:
A division of Instilling a sense of
labor~ power~
• Assignment of • Granting decision-
specific duties making authority,
or and/or
responsibilities • Creating
to an individual opportunities to
influence decisions
• Providing ability to
make choices
[Link]
Leaders can do the following to build
an environment that empowers people.
• Give power to those who have
demonstrated the capacity to handle the
responsibility.
• Create a favorable environment in
which people are encouraged to grow
their skills.
• Don't second-guess others' decisions
and ideas unless it's absolutely
necessary. This only undermines their
confidence and keeps them from sharing
future ideas with you.
• Give people discretion and autonomy
over their tasks and resources.
[Link]
Guidance On Empowering Teams

• Performance Evaluation Drawn From


Multiple Sources.
• Group Incentives.
• Error Tolerance.
• Increased Communication.
• Emphasis on Learning Culture.

[Link]
Advantages of Empowerment

• Customer Service
• Flexibility
• Speed
• Morale
• Changing Job Profile

[Link]
THANK YOU

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