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Characteristics of Good Information

The document discusses characteristics of good quality information across three dimensions: time, content, and form. For the time dimension, good information is timely, current, and provided at an appropriate frequency and for the relevant past, present, or future time period. For content, good information is accurate, relevant, complete, concise, appropriately broad or narrow in scope, and can reveal performance metrics. For form, good information is clear, at an appropriate level of detail, logically ordered, presented in a usable format like narrative, numeric or graphic, and delivered through an appropriate media like print or video.

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Faisal Shah
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100% found this document useful (3 votes)
9K views1 page

Characteristics of Good Information

The document discusses characteristics of good quality information across three dimensions: time, content, and form. For the time dimension, good information is timely, current, and provided at an appropriate frequency and for the relevant past, present, or future time period. For content, good information is accurate, relevant, complete, concise, appropriately broad or narrow in scope, and can reveal performance metrics. For form, good information is clear, at an appropriate level of detail, logically ordered, presented in a usable format like narrative, numeric or graphic, and delivered through an appropriate media like print or video.

Uploaded by

Faisal Shah
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
  • Characteristics/Qualities/Attributes of Good Information

Characteristics/Qualities/Attributes of Good Information

People want information of high quality, which is information products whose


characteristics, attributes, or qualities make the information more valuable to them, it is
useful to think if information as having the three dimensions of time, contents, and form.

Time Dimension

Timeliness: Information should be provided when it is needed.


Currency: Information should be up-to-date when it is provided.
Frequency: Information should be provided as often as needed.
Time Period: Information can be provided about past, present and future time period.

Content Dimension

Accuracy: Information should be free of errors.


Relevancy: Information should be related to the information needs of a specific
recipient for a specific situation
Completeness: All the information that is needed should be provided.
Conciseness: Only the information that is needed should be provided.
Scope: Inf. can have a broad or narrow scope, or an internal external focus
Performance: Information can reveal performance by measuring activities accomplished,
progress made, or resources accumulated.

Form Dimension

Clarity: Information should be provided in a form that is easy to understand.


Detail: Information can be provided in detail or summary form.
Order: Information can be arranged in a predetermined sequence.
Presentation: Information can be presented in narrative, numeric, graphic or other forms
Media: Information can be provided in the form of printed paper documents, video
displays, or other media.

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