ourse Overview: Module 1: Competency Basics and Competency Mapping What is competency Competency iceberg model Why competencies
tencies Classification of competencies Competency measurement Creating a competency maps Quan competence framework
Module 2: Competency Assessment Competency assessment basics Gilberts model for individual diagnosis Training needs analysis What are assessment centers Types of assessment center techniques Steps in creating an assessment center Module 3: Training Design Training design steps Setting learning goals What are objectives Blooms taxonomy of learning Specifying objectives Assess modes 8 Key aspects of a good design David Kolbs learning styles model Module 4: Training Evaluation and ROI Training evaluation and follow-up Four levels of Kirkpatrick training evaluation process Reaction level Tests construction Action planning- level 3 assessment Producing the action plan Assessing the ROI of training Cost in calculating ROI Sample measures Module 5: Management Buy In Perceptual ladder Buy in model