Abhishek Agnihotri

Data Scientist
​ +91-7378332494 ​ abhisekhaganihotri@[Link] ​ [Link]/in/abhishek-agnihotri-71a141179 ​ India

EXPERIENCE
Lead Assistant Manager - Data Scientist
EXL Service
10/2023 - Present Noida, India
• GenAI FNOL Agent (AWS Bedrock + Autogen Multi-Agent System)
• Automated FNOL creation by extracting key entities from call transacripts using Bedrock Mistral, generating structured FNOL documents.
• Built a 7-agent Autogen pipeline handling validation, duplicate checks, image analysis (Anthropic), and automated notifications.
• Automated end-to-end claim acknowledgment generation and thus reducing manual FNOL processing effort and time significantly.
• GenAI Digital Recovery Specialist Agent (AWS Bedrock Mistral + LangChain)
• Automated creation and email dispatch of demand notes using Bedrock Mistral models integrated through LangChain workflow automation.
• Built an NLP & LLM pipeline to classify email responses, detect intent, update progress, and route unclear cases to human operators.
• Implemented automated reminder and escalation mechanisms, including a 10-day delayed-recovery reminder for timely follow-ups.
• Orchestrix (Mezocliq Replacement)
• Leveraged Python’s Pydantic and Apache Spark to optimize data validation workflows and efficiently cleanse large-scale datasets.
• Developed AWS Glue scripts to seamlessly integrate S3 & RDS, cutting 3M+ row validation and data upload time from 3 hrs to 30 mins.
• Vizora (PowerBI Replacement)
• Designed backend architecture using Django framework, delivering robust, scalable solution capable of handling 500 concurrent users.
• Built an interactive, user-friendly Streamlit frontend based app delivering real-time data visualization and seamless user interaction.
• Client Projects (UK & Australia-based Insurance Firms)
• Automated complex processes with Python, FastAPI, and Concurrent Futures, eliminating manual steps and saving processing time.

Business Analyst Internship

Orange Health Diagnostics Lab
05/2022 - 07/2022 Bangalore, India
• Built 2 Iive dashboards using PostgreSQL to monitor real-time Inventory by integrating the supplier database with the company's data.
• Highlighted 3 key synergy Issues by identifying discrepancies between supply & consumer demand for many of the medical equipments.
• Provided important Insights from dashboards & suggested 2 recommendations which will be used in decrement in total Inventory costs

Data Analyst Internship

Indian Institute of Management Bangalore
05/2020 - 07/2020 Bangalore, India
• Performed large-scale exploratory text analysis on 0.3M+ article titles using NLTK and Gensim to extract linguistic patterns and insights.
• Achieved an F1-score of 0.76 on an imbalanced dataset and built a frequency-based algorithm to identify 1,600 trending words and phrases.
• Constructed a cosine similarity matrix to identify dominant public sentiment themes and ideas from 1800–1950 historical text data.

SKILLS
Programming & Tools
• Python • SQL • JSON/YAML • Regex • OOP • REST APIs • Prompt Engineering • Pyspark • Git • Postman • Linux • Jira • Jupyter
Machine Learning & Data Science
• Supervised & Unsupervised ML • Random Forest • SVM • K-Means • Regression Models • Feature Engineering • Data Preprocessing
GenAI, LLMs & Multi-Agent Systems
• AWS Bedrock Models • OpenAI • LangChain • Autogen Multi-Agent Framework • RAG Pipelines • LLM Fine-Tuning • Vector Databases
Cloud & DevOps
• AWS (S3, Glue, RDS, Lambda, Sagemaker, Bedrock, Textract, Cloudwatch) • CI/CD • Monitoring & Logging • APIs and Depolyment

EDUCATION
BTech + MTech (Dual Degree) | CGPA: 7.95/10
IIT Kharagpur
2018 - 2023

Higher Secondary Certificate (HSC) | Percentage: 89.64/100

Dinanath Junior College, Nagpur
2016 - 2017

Secondary School Certificate (SSC) | Percentage: 94.80/100

Vivek Mandir High School, Gondia
2014 - 2015

AWARDS
EXL - Growth Accelerator Award
Received Growth Accelerator Award in August 2025 for driving automation in client projects, reducing manual overhead by 100%, improving
operational efficiency by 40%+, and delivering scalable, high-performance agentic innovations aligned with business goals.

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