PMP QA_W2_221-440

221. A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the
client site for knowledge transfer The SMEs captured various process deviations without sharing with the
project team How can the project manager ensure knowledge transfer across the team?
A. Ask the project team to run a deviation log review meeting with the client, highlighting that the project may
not be able to go live as scheduled
B. Ask the project management office (PMO) to provide team members with real-time visibility for deviations
and facilitate team members to resolve issues
C. Ask the SMEs to share the knowledge transfer documents with all other members by placing the
documents in the project management information system (PMIS)
D. Ask the project team to facilitate a lessons learned session during the project closure phase to incorporate
this issue
222. A project manager is managing an innovation project for a big corporation The project manager is
planning to use email as the main communication channel, however, the product owner prefers to use another
approved communication tool instead of email What Should the project manager do?
A. Contact the sponsor to request direction regarding the communication tool to be used by the project team
B. Update the communications management plan based on the product owner’s pReference and distribute to
the team
C. Suggest to the team to start using the communication tool suggested by the product owner
D. Request the product owner to use email because using another tool will increase the workload

223. The customer's project manager changes during the final stage of a project How can the project
manager avoid a project closure delay’
A. Update the stakeholder engagement plan
B. Review the latest project status report and update the stakeholders
C. Escalate the case to the customer's management team
D. Issue the project payment invoice to the customer in advance

224. In an industrial plant, the owner has decided to add more capacity to the plant by installing a new
machine and updating the software used in production. This capacity enlargement will occur while the plant is
still functioning and producing The software update will be accomplished using an agile approach in order to
minimize risk The machine procurement, installation, and integration will be accomplished using predictive
approaches What types of communications will the project manager have to design into the schedule
management plan to ensure the project will be on schedule'’
A. Weekly colocated meetings with the relevant stakeholders
B. Biweekly conference calls with the relevant stakeholders
C. Weekly one-on-one meetings with each of the relevant stakeholders
D. Biweekly written status reports from the relevant stakeholders

225. During the review of a project's list of deliverables, one of the stakeholders expressed concern that
one of the requirements will not be addressed. What should the project manager do
A. Check the approved list of requirements to see if there are any missing items.
B. Work with the stakeholder to improve the requirements' acceptance criteria
C. Review the requirements traceability matrix with the concerned stakeholder
D. Discuss with the stakeholder which additional requirements should be added

226. During project execution, a conflict occurs between the project manager and one of the team
members at every project team meeting The ongoing conflict is preventing tasks and deliverables from being
completed The project manager contemplates changing their leadership style What Should the project
manager do?
A. Review the set of responsibilities with the team member
B. Avoid the team member to prevent further conflicts
C. Escalate the situation to the project sponsor
D. Review the personnel skill documents

227. A newly formed team has become accustomed to agile practices The project lead has noticed that
while they are performing according to expectations, there is boredom with daily team practices among many
of the team members. What Should the project lead do in this situation?
A. Challenge the team to find new ways to achieve higher levels of performance to improve the situation.
B. Speak with individual team members to determine what they would like to do to improve the situation in
the team
C. Have the team inform senior management of the situation and ask for recommendations.
D. Allow the team to self-organize and have them analyze the situation in their retrospective session

228. A company starts implementing Scrum About halfway through the first sprint, communication issues
develop Some project team members are not in sync with other team members What is the cause for this
communication gap?
A. The project sprint board has not been updated
B. Daily standup meetings were not held or enforced
C. The project status dashboard has not been updated
D. The communications management plan has not been developed

229. During the course of a project the project manager's immediate director is communicating directly
with the client to approve changes without the project manager's knowledge This is causing confusion in the
project team where the scope is changing in the background, but only being mentioned in project meetings
How Should the project manager handle this?
A. Communicate directly with the director and inform them of the communications management plan
B. Communicate directly with the client stating that any scope changes must go through the project manager
C. Review the stakeholder engagement plan and put in place any existing actions accordingly
D. Discuss the issues with the project team and let them know that the project manager will handle scope
changes

230. A project sponsor commonly asks the project manager to skip project retrospectives due to time
constraints However the project manager persists in running this critical ceremony by reducing the time for
preparation and for discussion What are two issues that these actions by the project manager could cause?
(Choose two)
A. A lot of discussions that yield no results or possibly too many results
B. A lack of direction and motivation for the team in the workshop
C. Lessons learned from other teams to not be considered
D. Time management plan for the retrospective workshop to not be updated
E. A focus on the negative and a disinterest in further improvements

231. A senior business stakeholder with many years of experience is pressuring an agile team to deliver
most of the promised functionality to the customer 18 months in the future as opposed to multiple,
incremental deliveries over the course of the 18 months What should the project lead do next?
A. Schedule meetings with the customer to determine their ability to support multiple incremental deliveries
B. Work with the agile team to schedule the incremental deliveries to enable delivery of business value
sooner to the customer.
C. Work with the stakeholder to understand what the concerns are while at the same time conveying the
benefits of incremental deliveries
D. Provide details of the concern to the agile team and adjust their goals and release plans to conform to the
stakeholder's request.

232. A client is structured as a matrix organization for an agile project The project manager is working on
site with key stakeholders from different parts of the organization How Should the project manager handle the
different stakeholders?
A. All stakeholders are important, so the project manager should follow directions provided by management
and key stakeholders
B. Because there are different perspectives perform a stakeholder analysis and act based on the outcome.
C. The project manager is working on the client's premises, so follow the directions of all the key stakeholders
D. This is an agile project, so listen only to the directions of the project manager's supervisor and the
functional managers of the organization

233. A project manager is leading an in-house company project in its very early stages This current project
is similar to another project that ended a year ago What Should the project manager do to analyze the
involved stakeholders?
A. Lower the priority of stakeholder engagement as the stakeholders already have knowledge of this kind of
project
B. Use lessons learned from the previous project as a guide for the current project's stakeholder register
C. Refer to the stakeholder register from the previous project as it was similar to the current project
D. Document in the risk register that the current project may have different stakeholders than the previous
project

234. A product owner presented the backlog to the team, and the team raised concerns over
implementing some of the features due to various impediments What should the project manager suggest
that the product owner do next?
A. Ensure that the impediments are captured and prioritized based upon the highest valued features
B. Estimate the financial impact of the impediments and request additional funding
C. Begin to remove the impediments, starting with the easiest ones first, to foster team accomplishment
D. Capture the impediments and inform management that their assistance is needed in resolving the
impediments

235. A company was awarded a project in a dangerous location that poses several high-level risks for
employees Help is needed to tram the employees on major safety and health factors The project is ongoing
and uses a hybrid approach The project will be conducted in multiple sites, with several development
iterations running in parallel How Should the project manager handle this situation?
A. Allocate and use part of the project's contingency reserves for training purposes.
B. Negotiate a contract and form a partnership with a local authority for medical and security support
services.
C. Perform a retrospective and update the risk register and resource management plan regarding the
necessary budget for training
D. Hire only local resources who are aware of the terntory's hazards, providing employment to the local
community

236. A vendor informed the project manager that a critical resource will be on a long leave of absence The
project team reviewed the pending vendor deliverables and identified an alternative solution, but the solution
will incur an additional cost The project is currently on schedule and slightly under budget What Should the
project manager do next?
A. Request a replacement resource
B. Perform a cost-benefit analysis
C. Implement risk responses
D. Perform Integrated Change Control
237. A new project manager is assigned to lead an agile project The project manager wants to use
motivation to encourage the team to perform well throughout the project What Should the project manager
do?
A. Use the management reserves to fund some team-building activities
B. Inflate project estimates to provide a financial buffer for team activities.
C. Find another method to increase the team's performance
D. Implement a reward system aimed to keep the team engaged and motivated
238. During an ongoing project a key resource asks the project manager about the project purpose and if it
is aligned with the organization's strategy What should the project manager share with the key resource?
A. The updated benefits management plan
B. The updated scope management plan
C. The updated project management plan
D. The updated communications management plan
239. A project manager just started managing agile projects The project manager realizes that due to the
lack of a clear definition of project objectives and definition of done (DoD) their colleague's projects have had
many difficulties Sponsors keep asking for more features and the projects have yet to be completed What
Should the project manager do to avoid these issues?
A. Arrange meetings to ensure every necessary task to complete the project is included in the project
management plan
B. Convince the project sponsor to incorporate quality experts so the product can be tested and accepted as
completed.
C. Convince the product owner to approach the team and look for options to find a solution to the problem
D. Schedule meetings with key stakeholders to build the agile project charter and set clear expectations for
the project
240. A member of the board of directors is the sponsor of a project that is important to the organization
This stakeholder has many other priorities and is not currently engaged in the project activities How Should
the stakeholder be engaged in the project?
A. Keep the stakeholder informed and consult with them based on their needs
B. Involve the stakeholder in governance and decision making
C. Consult with the stakeholder and increase their level of interest
D. The stakeholder needs to be made aware of the project progress

241. A marketing team is planning for a multiyear initiative that will include a lot of cross-functional
stakeholders The project manager has been assigned and is now in the project planning phase What item(s)
should the project manager develop first?
A. A product backlog and identification of the features to be delivered
B. A business case and scope document
C. A communications management plan that addresses the team's needs
D. A risk management plan to incorporate known risks

242. A key project stakeholder showed interest in the beginning of a complex agile project but has
become less involved as the sprint has progressed due to additional responsibilities A few sprints later, the
key stakeholder rejected a feature deliverable The team is reworking the rejected deliverable for the next
sprint What Should the project manager have done to avoid this situation?
A. Involved the key stakeholders in the decision-making process
B. Customized stakeholder communications based on the stakeholders’ needs
C. Analyzed the changes in stakeholder attributes
D. Documented the project vision and objectives
243. As a member of an organizational change management team, a project manager must pass on any
changes to the project team The project manager needs to avoid any misunderstandings or resistance to help
ensure that the project team will support any organizational change What Should the project manager do?
A. Conduct meetings with resistant members to facilitate smooth project implementation
B. Meet with the team on a regular basis to ensure they are aware of changes.
C. Influence the team to communicate any changes
D. Check with the
244. A project manager has been assigned to an education project with the objective of training a
workforce in application development One of the deliverables is to provide internships to the best students
in the customer's active projects However the customer does not have enough projects in progress right now
The project manager decides to create several internal projects in order to ensure the internships Which three
actions should the project manager take to fulfill this scenario without adding costs for the customer?
(Choose three)
A. Use the project's contingency budget
B. Create a change request with the scope of the new internal projects.
C. Influence the client to initiate a new project.
D. Create a work breakdown structure (WBS) of the new scope with the internal projects
E. Manage the quality of the delivery

245. DRAGDROP A project manager for a government organization often deals with stakeholder
engagement issues Drag the interpersonal skill the project manager should use on the left to the correct
situation on the right
246. A project manager is working on a software development project. A team member complains that
since the project tasks are very simple, there is no reason to perform quality control The project manager
understands that removing the quality management plan from the project will also help to save money, which
is important to the customer What Should the project manager do?
A. Register starting the project without a quality management plan as a risk, and allocate the budget savings
to the management reserve
B. Develop the quality management plan, as quality is as equally important as cost and schedule
management.
C. Get confirmation from management that the team member has enough experience to build software
without quality control
D. Ask the customer to order an external quality audit after accepting the project deliverable, and decrease
the budget of the project
247. A marketing team is developing ideas in order to revamp an existing product The marketing executive
reaches out to the project manager to make sure that necessary measures are in place for a successful launch
On What Should the project manager focus?
A. Ensuring that the team is also focused on the overall change management plan
B. Determining and aligning performance indicators that will help in assessing successful delivery
C. Planning for regular project updates to cover the status of critical deliverables
D. Ensuring that the scope management plan is in place to cover all related objectives
248. A project manager is leading a project that is in an advanced stage. All high-level risks identified in the
risk management plan have been resolved or are no longer a risk for the project. Only low-level risks remain
What Should the project manager do now?
A. Reduce the priority of project risks as all remaining risks are low-level
B. Notify stakeholders that all high-level risks have been resolved
C. Reevaluate identified risks and update the risk register
D. Reclassify low-level risks as high-level risks
249. A company that is heavily focused on delivering projects using predictive approaches on-boards a
new project manager who uses hybrid approaches The scope of the project contains a number of unclear
requirements. How Should the project manager plan the delivery of the project?
A. Wait for the requirements to be more clear before any further action is taken on the project
B. Ignore the unclear requirements and focus on the delivery plan of the project
C. Escalate the issue of unclear requirements to the management team and wait for final authorization
D. Break down the requirements and prioritize the requirements into iterative work packages
250. DRAGDROP An experienced project manager is overseeing a merger and acquisition project. The
project manager reacted differently to different threats identified on the project Drag the mitigation strategy
on the left to the project manager's actions on the right

251. During the closing process, the project manager learns that one deliverable is not meeting customer
expectations How should the project manager proceed?
A. Ask the customer to issue a change request with the information to analyze and provide a solution.
B. Review the deliverable requirements, check the customer approval criteria, and proceed accordingly
C. Meet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties
D. Contact the project sponsor and ask for help in negotiating the closing of the project with the customer
252. A product company is transforming the way it develops and releases products in the market
Executives believe that this is a high-risk initiative, and this initiative must be successful What Should the
project manager do in this scenario?
A. Develop a business case with assumptions for the new model
B. Develop a communications management plan to inform the employees about the new business model
C. Adopt an iterative rollout approach that delivers the highest business value earlier
D. Develop a detailed sprint plan with clear deliverables
253. A project manager is appointed to simultaneously deploy a new solution to branches located in
different countries Deployment teams in each country will integrate and deploy the solution The project
manager discovers that the deployment teams each encounter similar issues However, each team addresses
the issues separately What Should the project manager do to help ensure more collaboration between the
teams?
A. Organize regular meetings with all of the deployment teams to share issues and solutions
B. Propose that some of the teams delay deployments in their countries
C. Ask the project sponsor to appoint new managers for the deployment teams
D. Ask each deployment team to provide a very detailed schedule and action plan
254. A project manager has been selected to deliver one of an organization's key flagship solutions Critical
success factors include agility, market adaptation, and a quick response to market offerings What is one of the
key activities that the project manager should undertake to ensure company success?
A. Review the project objectives with the project sponsor to agree on more realistic and achievable project
plans and deliverables
B. Request more funding from the project sponsor to hire additional skilled resources and to incorporate
additional quality in the project delivery approach and outcome
C. Conduct periodical reviews of the project plans, objectives, and deliverables to ensure all relevant data are
captured to continue making informed project decisions
D. Create a business case after performing a market review, and then submit it to the sponsor to modify the
project deliverable to meet the newly defined objectives
255. Two weeks after the approval of the project management plan for a global project, the project
manager noticed that it was approved based on a different level of understanding by international
stakeholders and is not what the project manager presented for approval What should the project manager
have done to prevent this from happening?
A. Sent the meeting minutes to the stakeholders after the kick-off meeting
B. Reviewed all the approvals immediately after the kick-off meeting was over
C. Ran separate kick-off meetings for each culture and time zone
D. Validated each stakeholder's understanding during the kick-off meeting
256. The rollout of a new finance system is in the execution phase. A number of issues have surfaced in the
last month that are slowing the project down A new project sponsor has recently started with the company
but has not had time to meet the project manager The project is at the point where the issues are significantly
impacting delivery of the project How Should the project manager alert the new project sponsor about these
concerns?
A. Send an email invitation to the project sponsor to attend all of the project team's weekly meetings, and
hope the sponsor will find time to attend
B. Send an email to the project sponsor summarizing the project status and key concerns, and request an
immediate face-to-face meeting to discuss them
C. Continue emailing updated project status reports highlighting the key risks and issues, and wait for the
project sponsor to request a meeting
D. Complete a risk analysis outlining the delays and impacts, and email a copy of the risk register, urging the
project sponsor to respond
257. A project manager is acting as a scrum master in a hybrid project and is dealing with a conflict
between team members What strategy should be used to handle this conflict?
A. Sort conflicts into two groups: positive and negative
B. Place conflicts into categories: structural and interpersonal.
C. Place conflicts on a shared conflict list and ensure it is visible
D. Review conflicts during daily Scrum so they are handled in a timely manner
258. A new agile team is forming and the project manager notices that the team is struggling in many areas
The team is experiencing both the inability to meet iteration commitments and team member conflicts What
Should the project manager do next?
A. Raise the issues in the retrospective and propose solutions
B. Inform management that commitments will not be met.
C. Involve management to help resolve the conflicts
D. Coach the team both as a whole and individually
259. A project manager is tracking a project, but a key stakeholder will not accept the project's key
performance indicator (KPI) results Which tool or technique should the project manager use?
A. Autocratic decision making
B. Expert judgment
C. Context diagram
D. Change control tools
260. The resource management plan is already done, and the team is located in different countries around
the world Team members are in multiple time zones and they use different languages for communication The
project manager needs to keep the team organized and avoid misunderstandings and miscommunication that
may produce a negative impact to the project What Should the project manager do to reduce negative
impacts to the project?
A. Modify the communications management plan to account for regional differences
B. Conduct cultural awareness seminars
C. Hold a virtual meeting to discuss the political environment.
D. Conduct a multigenerational management training session
261. A company is changing their current business model The change requires implementing a complex
project using multiple agile teams. What three options should the project manager have the testing team
adopt as testing mechanisms? (Choose three)
A. Independent personal testing
B. Security and performance testing
C. An experimental approach to cover all possible choices
D. Story testing
E. Tests based on behavior and test-driven development
262. During the design phase, a project manager realizes that the project will benefit from using adaptive
tools The effectiveness of this approach has been proven in past projects inside the organization What
Should the project manager do first?
A. Update project documents to include adaptive tools and artifacts and plan the first iterative session
B. Contact the project sponsor and request new team members who are familiar with adaptive projects
C. Confirm team capabilities before introducing adaptive tools and artifacts to the project
D. Freeze the design stage and look for an external resource to run iterative design at extra cost
263. A project manager is leading a project which shows a trend to exceed the cost baseline What should
the project manager do first to manage the budget?
A. Ask the project sponsor for assistance in getting the budget back on track
B. Meet with the project team to analyze the actual cost to determine deviations
C. Inform the stakeholders that the project will be finished over budget.
D. Issue a change request including the analysis to increase the budget
264. During a retrospective review, many project team members say they are not completing tasks during
the iterations because of interruptions and requests for help from other teams As a team facilitator, what
should the project manager do to avoid this?
A. Identify the problem's root causes and define the ground rules with all project team members to minimize
interferences
B. Hire a coach to help all project teams to improve their abilities to solve problems on their own.
C. Reunite with the project team members affected and tell them not to reduce the team's capacity
D. Recommend to the project team members that they should improve their planning and make their stones
smaller
265. Two functional managers disagree on key features of one deliverable during the planning of a project
The project manager discovers that each manager included requirements that contradict each other The
functional managers do not want to meet with each other to find a solution This situation has been escalated
to the sponsor who requests a meeting with them What strategy should the project manager use to resolve
this conflict in the meeting?
A. Explain to the managers that the contradicting requirements are being considered for implementation in
the project
B. Explain to the managers that only one of the two requirements can be implemented, and submit a change
request,
C. Ensure that both managers understand the requirements and search for a solution that best satisfies this
deliverable
D. Request that the managers explain why each requirement must be implemented and decide by
considering the cost and benefits
266. A project manager is approaching the end of a project, and several tasks are now practically
complete and ready for handover to the client How should the project manager proceed?
A. Update the quality management plan for the overall project
B. Ask the client to verify and accept the tasks that have been completed
C. Close out the project tasks that have been completed
D. Update the communications management plan for the overall project
267. During the execution of a project, the finance team identified that they were not involved in building
the business case for the project and will not approve the estimated return on investment (ROI). What Should
the project manager do?
A. Revisit the communications management plan and make necessary adjustments
B. Revisit the scope management plan and note this as a risk
C. Schedule a meeting with the product owner and finance team to agree on course corrections
D. Continue developing based on the project management plan and address the issue post delivery
268. During a documentation audit of an international company it was identified that the last version of the
project schedule was from one month ago even though the project manager knew it was recently updated
How should the project manager have handled documentation for the project?
A. Updated the project management plan regularly and had it securely shared with all stakeholders
B. Assigned a project team member to ensure all project documentation was updated
C. Reviewed the risk register to identify a response plan for the audit
D. Kept documentation in the project management information system (PMIS), and shared it with appropriate
stakeholders
269. A new regulation has been approved that will impact the deliverables in the fourth phase of the
project The delivery is following an iterative approach and is currently completing the second phase. What
Should the project manager do next?
A. Consult with the project sponsor to discuss a cost increase
B. Acquire approval for an exception to the implementation of the new regulation.
C. Get approval for the additional budget from the steering committee
D. Meet with subject matter experts (SMEs) to assess the impact to objectives
270. The tables show the requirements for an agile project with the anticipated return on investment (ROI)
and identified project risks, along with the analysis details

What Should be the priority order in the product backlog?

A. Risk3, Risk 1, Risk2, Requirements, Requirement 1. Requirement2
B. Requirement 3, Risk 3, Requirement 1, Requirement 2, Risk 2
C. Requirements, Requirement 1, Requirement2
D. Requirement 3. Requirement 1, Risk 3, Requirement 2, Risk 1, Risk 2
271. One of the main inputs required for a deliverable is missing due to a miscommunication between the
vendor and project manager Because of the missed deliverable, the critical path of the project is extended
What Should the project manager do next?
A. Start an audit of the vendor's processes and procedures
B. Review lessons learned from previous projects with this vendor
C. Make a detailed analysis on vendor issues during the project
D. Execute a contingency plan to address the issue with the vendor
272. During the design phase of a project the project manager notices that the schedule performance
index (SPI) is 1 8 and the cost performance index (CPI) is 0 1 In a weekly meeting with top management, the
project manager reports concerns about these indicators However the most concerned person was the
project sponsor who said that if the trend continues, they will be forced to prematurely close the project What
Should the project manager do?
A. Monitor the project sponsor but understand that it is normal to spend more money in the design phase of a
project.
B. Stop crashing the schedule
C. Manage the project sponsor closely and revise the project's resource management plan to improve
indicators
D. Use a resource-levelling technique
273. An agile project is in its eighth iteration out of 16 After the last iteration review, the team members
receive feedback from the security department about regulations with which the project must comply Which
two actions should the project manager take? (Choose two)
A. Ask the team members to analyze the impact of including this regulation
B. Ask the stakeholders about the priority of this regulation
C. Ask the product owner to include the requirements in the product backlog
D. Ask the security department for details about regulations E. Ask the team members to include the
requirements in the next iteration
274. A global petroleum crisis has affected the distribution of crude oil in the region where the
construction project is underway Materials are not being delivered on time and this phase of construction is
already behind for what was initially planned. What Should the project manager do first to prevent the project
from going further off track?
A. Perform a risk assessment and define a risk response action plan.
B. Proceed with the project using management reserves to cover any delays or losses.
C. Propose a pause in this phase to save labor costs and asset depreciation.
D. Establish new partnerships with other suppliers in anticipation of any delays.
275. A project manager has team members around the world in many different time zones Project work
frequently stalls because people in one office need to wait until another office is awake to have questions
answered. What Should the project manager have done to avoid this?
A. Used communication tools, such as video conferencing so different offices could communicate.
B. Learned more about how each team member prefers to communicate before assigning project work
C. Planned and scheduled tasks and work packages to overcome geographical and time zone challenges
D. Ensured that the project would be the highest priority for all team members
276. DRAGDROP During a project's planning session, the project team discussed selecting the required
information to be included in the monthly progress report This report will be produced in the Executing and
Monitor and Controlling phases and will be used when communicating project progress to the client Match
the scenario on the left with the action on the right.
277. During the course of a project, the team develops negative group behaviors and becomes
unmotivated and unproductive. What should the project manager do to improve the project team's
performance?
A. Define and analyze performance metrics
B. Escalate poor performance to functional managers
C. Update the stakeholder engagement plan
D. Conduct a root cause analysis session
278. The project manager is reviewing the program risks and issues with key stakeholders One of the
stakeholders wants to understand when the risk may potentially become an issue. What artifact should the
project manager share with the stakeholder?
A. Issue log
B. Project management plan
C. Risk management plan
D. Risk register
279. During the third iteration, the team encounters a major delay that has not had significant
improvements over the last few weeks What should the project manager do?
A. Retrospect frequently and suggest improvements.
B. Incorporate a predictive approach for this element.
C. Implement mitigation strategies for this element
D. Request additional team members to help with improvements
280. A project manager created a contingency plan associated with a risk. The risk was realized, but the
client insists on using a new workaround instead The requested workaround will introduce delays and require
additional budget What Should the project manager do?
A. Request to use the management reserve to keep the schedule
B. Mitigate risks associated with the workaround to avoid project delays
C. Proceed with the approved risk response plan.
D. Discuss the options with the client as part of the change control process
281. A project manager has been moved to a new division and is in charge of an existing project in an
unfamiliar domain When attempting to gain an understanding of the risks for this agile project what is the
primary tool the project manager should employ?
A. Probability assessments
B. Collaborative discussions
C. Workshops for risk avoidance
D. Interview with the project champion
282. DRAGDROP A few months into a project, several schedule issues have emerged Drag the schedule
problems on the left to the specific tools on the right that if implemented during schedule development
could have prevented the issues.

283. The project team finds that the latest delivery from a vendor is missing a critical component, which
will likely delay the project in split of corrective measures. What should the project manager do to
communicate this message?
A. Ask the vendor to identify the stakeholders affected, create an action plan and determine an
implementation date
B. Draft a warning letter to the vendor ask internal stakeholders to comment, and solicit stakeholder support
to hold the vendor accountable
C. Identify the worst-case scenario, put it into the project risk register, share the register with all project
stakeholders, and raise an alert.
D. Contact department managers who are identified as stakeholders, solicit concern, and provide updates to
the situation
284. A project manager is working on the implementation of new phases in the production process of a
regulated industry. Which two stakeholders can help the project manager determine and address compliance
requirements? (Choose two)
A. Risk steering committee
B. Functional managers
C. Board of directors
D. Advisory team panel
E. Chief executive officer
285. In an advanced stage of a project a stakeholder who is not receiving the project status report
communicates this to the project manager After checking, the project manager determines that the person is
registered as a stakeholder but was not included in the communications management plan. What Should the
project manager do next1?
A. Update the communications management plan to include the missed stakeholder, and send the current
project status documentation to this stakeholder
B. Inform the project sponsor that there are stakeholders who are not included in the communications
management plan
C. Inform the stakeholder that the project team cannot provide information to anyone who is not registered in
the project's communications management plan
D. Ask the stakeholder to get the project status report from another stakeholder listed in the communications
management plan.
286. During the execution of a maintenance project the contractor submits an offer for additional work The
project manager realizes that the activities billed are included in the initial scope of work. What Should the
project manager do next in this situation?
A. Review the project scope and negotiate with the contractor
B. Refuse the offer as it is included in the initial project scope
C. Review the project costs and communicate this to the project sponsor
D. Submit a change request to approve the offer
287. An executive sponsor of a predictive project asked a project manager experienced in agile to assess
if a project could be executed using an agile approach What factor should the project manager consider when
determining if the project is suitable for an agile approach?
A. The project is an information technology project and has minimal impact to the organization
B. The project scope can be decomposed into smaller parts, the first representing a minimum viable product
(MVP).
C. The project scope is well defined and the requirements are prioritized
D. The project team has a colocated space and is capable of working together
288. The project sponsor recently requested that a vendor begins working toward adopting a hybrid
approach. In response, the vendor hired a project manager experienced in agile for the project. What does
that project manager need to do to make the team work in a collaborative way?
A. Request the project management office (PMO) for a team of mentors.
B. Allocate time to mentor the team.
C. Update the issue log.
D. Identify any training gaps
289. A project has a very tight delivery schedule. The project is approaching the delivery date, and the
project sponsor often sends the project manager alerts to avoid any schedule slippage . The project team has
performed at an acceptable level until new, but the project manager wants to ensure that team’s performance
level is performance is maintained until the end. What action should the project manager take to motivate the
project team's performance?
A. Award certificates of appreciation to encourage the team
B. Inform the team about the delivery pressure from the project sponsor
C. Send a formal notice to team members instructing them to maintain performance
D. Hire a few temporary team members to help with the additional work.
290. A project team has recently finished a sprint for developing two features for a fleet management
system Although the team delivered the required features, they encountered several issues and during the
sprint. Team members were upset about this experience and are now showing a lack of motivation due to
what has occurred. What can the project manager do to help increase the team's motivation and engagement
with the project?
A. Review sprint progress with the project team members
B. Set up one-on-one meetings with the project team members
C. Review sprint planning procedures with the project team members
D. Perform a sprint retrospective with the project team members
291. In a multinational multi location project with virtual teams a project manager has established a
project baseline The project manager discovers that multiple risk elements have appeared. The project
manager did not foresee these risks during the planning stage of the project. What Should the project
manager calculate to address this critical budgetary situation? (Choose two)
A. Contingency control in the project and rebaseline
B. Mitigation control in the project
C. Benefits management control in the project
D. Integrated change control in the project E. Currency exchange rate
292. A project manager is assigned to a global project where, during the planning process, team members
from different regions are not agreeing to collaborate with each other What should the project manager do?
A. Review lessons learned from previous projects that used the same team
B. Review the organizational culture, structure, and governance
C. Coordinate a meeting to understand the situation and resolve any conflicts.
D. Coordinate a meeting with regional managers to ask for support
293. The customer is reviewing the new reporting system and informs the project manager that one of the
components in the printing module is not complete The project manager reviews the work breakdown
structure (WBS) and confirms that the component Is included. What does the project manager need to do
first?
A. Raise a change request to immediately implement the printing module component.
B. Escalate this issue to the project sponsor immediately
C. Ask the project team to conduct a quality audit of the printing module components.
D. Meet with the project team to understand the issue and define actions
294. DRAGDROP A project manager of a large company needs to categorize the stakeholders' involvement
at the beginning of a project initiated by the board of directors. The sales and delivery teams are internal
teams. Drag each stakeholder scenario on the left to the correct engagement level on the right.
295. An experienced project manager is managing a multi-million dollar agile project The project manager
communicates the ground rules to the team but after 12 iterations, the project manager starts noticing that
some team members are not following the ground rules. What Should the project manager do first to ensure
team adherence to the ground rules?
A. Schedule a meeting with the project team to reinforce the ground rules.
B. Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action
C. Contact human resources to request a written warning letter be sent to team members not following the
ground rules.
D. Ask the functional manager to replace team members not following the ground rules
296. In a time-critical construction project, a misunderstanding occurred between the supervisor and the
technician The misunderstanding turned into a major conflict and the technician has complained to the
project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the
technicians poor performance as the reason for the conflict How Should the project manager resolve the
problem?
A. Talk to the supervisor to tone down their approach and attitude.
B. Provide a just-in-time training to the technician to improve their skill set.
C. Use a direct, collaborative approach with the technician and supervisor.
D. Replace the technician with a high performing resource as time is critical
297. During the implementation phase of a construction project, a key supplier went bankrupt and cannot
supply the contracted material. This issue could affect the project schedule What should the project manager
do first?
A. Update the issue log and act to minimize the impact
B. Update the schedule to include the delay
C. Add the risk and the delay to the risk register
D .Escalate to the management team for delay approval
298. During the execution phase of a healthcare IT project, stakeholders made a change request regarding
user requirement. There is no remaining budget available to cover that change request. What Should the
project manager do next?
A. Discuss approval of the change request in the next project meeting
B. Perform a risk assessment on the required change request.
C. Evaluate the change request against the project scope statement
D. Ask the sponsor for more funds to cover the change request
299. A company is working on a project and is using a hybrid approach to streamline a customer service
process. At the end of the second iteration, a business analyst joins the team to learn about the financial and
scheduling aspects of project management. What Should the project manager do to support the business
analyst?
A. Assign resources to coach the business analyst
B. Ask the business analyst to focus on their work allocation for the needs of the project
C. Create reports to inform the business analyst about the schedule and project cost
D. Provide the business analyst with access to the financial and scheduling information
300. A project manager is managing a project to develop a new tool Because of the nature of the project,
the project manager decides to use an agile approach One of the identified risks becomes an issue when the
project manager finds out that another company patented a very similar tool. What Should the project
manager do to address this issued
A. Schedule a meeting with critical stakeholders to review the issue and decide on the next steps
B. Put the project on hold and release the resources until the issue is resolved
C. Inform the product owner and log the issue in the risk register to monitor closely for next steps.
D. Contact the company that owns the patent of the similar tool to compare the similarities and differences
with the current project.
301. A project manager is in a learn meeting and the project team requires a decision to be made about a
new suggested timeline due to an impact from a potential scope change What should the project manager
do?
A. Make the decision on behalf of the organization
B. Review the stakeholder map along with the organizational chart and delegate the most senior person to
make the decision
C. Schedule a project decision meeting with all stakeholders to discuss the decision.
D. Follow the stakeholder engagement plan
302. Some of the mote experienced members of a project team have complained about the project
manager The senior project team members feel that the project manager is micromanaging them and
preventing them from completing their work. What Should the project manager do when made aware of these
issues?
A. Ask for advice on how to be a better mentor to these team members.
B. Set up a team building event to bring synergy back to the project team.
C. Adjust the project manager's management style to better fit senior team members.
D. Meet daily with each senior team member to monitor project status
303. An agile project is in its sixth iteration out of 10 After the iteration review, the team receives feedback
from the stakeholders that could result in a change in the product What two actions should the project
manager take? (Choose two)
A. Ask the stakeholders about the priority of this change
B. Ask the product owner to review the product backlog
C. Ask the team members to analyze the impact of this change
D. Ask the sponsor to approve the change request
E. Ask the team members to include the change in the next iteration
304. Due to accompany merger and acquisition process, the main stakeholder of a critical project has
been changed This new stakeholder complains that they were unaware of a delay on the project of which the
rest of the stakeholders were aware. All the communications about the project are shared via email at the
start of every week. How Should the project manager address this situation?
A. Send evidence to the new stakeholder that the project's status was sent according to the schedule
B. Suggest that the new stakeholder review the project status before the next board meeting
C. Share the communications management plan with the new stakeholder
D. Discuss project requirements with the new stakeholder, and update the communications management
plan.
305. A learn has been working for two months and has consistently missed planned user stories How
should the project manager address this issue?
A. Ensure the sprint size is appropriate for the iteration duration.
B. Promote changing the iteration duration in order to commit as planned.
C. Engage in recruiting a highly skilled resource to reinforce the skills.
D. Consider using a reward system to encourage timely delivery
306. A company's project management office (PMO) is incorporating more adaptive technologies and has
hired a new project manager with hybrid project management experience The team is slow in adopting the
new methodology and has not been updating project artifacts in a timely manner. Which action should the
project manager take to improve the team's performance?
A. Set up a training session for all project team members
B. Reach out to the functional managers for support
C. Speak individually with each project team member about making the needed updates
D. Send an email asking all project team members to complete updates at the end of the day
307. A company's new communication system will include online dashboard reporting. The executive
board might receive bi-weekly performance reports through the online dashboard What should the project
manager do?
A. Review the project management plan
B. Update the stakeholder engagement plan.
C. Update the communications management plan
D. Review the configuration management plan.
308. After the second iteration of a component development project, the project team conducts a
retrospective It shows that in the initial phase the project has failed to comply with a product functionality.
The planning for this product has a predominantly predictive approach. Which technique will help the project
manager to accelerate the deliverable?
A. Impact mapping
B. Rolling wave planning
C. Collective code ownership
D. Scrum of Scrums
309. An agile team member received certification on a new tool: however, this learn member is
complaining that the rest of the team is not using the tool due to lack of knowledge How should the servant
leader apply emotional intelligence to leverage this situation to benefit the project?
A. Request budget to reward the team member so others will be motivated to obtain the same certification
B. Promote the team member to product owner to leverage the new knowledge with the clients
C. Provide an incentive to team members who begin using the new tool on this project.
D. Ask the team member to use their recently acquired knowledge to develop and provide training to the
team
310. The project manager is experiencing delays with two critical tasks that are to be executed by two
different teams The project manager realizes that the functional managers of these two teams have an
unsolved conflict and they are not communicating properly. What Should the project manager do?
A. Arrange a meeting with the managers and try to reach an agreement.
B. Communicate with the project sponsor regarding the need to resolve the conflict between the managers.
C. Evaluate the impact of the delay on the project and look for alternatives to create a remediation plan
D. Meet with both teams and their managers and try to figure out the root cause of the conflict
311. A project manager is m the middle of a project when one of the key project team members needs to
take an unexpected and prolonged leave of absence The project is ahead of schedule and running under
budget Which two actions should the project manager take initially to resolve this problem? (Choose two)
A. Check the risk register for a prepared response to a resource being suddenly unavailable.
B. Check if the team member's activities are sufficiently documented to facilitate handover
C. Check the project's responsibility assignment matrix (RAM) to determine which activities will be affected
D. Reassign responsibilities across the remaining members using the available float for training.
E. Obtain the project sponsors support to replace the team member on leave
312. A company has been following a predictive approach and always waits for the preceding phase to be
completed before evaluating the quality of their products A new project manager with experience in hybrid
approaches has been assigned to help increase the efficiency of the company's quality management process.
What Should the new project manager do to address the process improvements?
A. Understand the context and interdependencies of the process from the team members and then define
improvements
B. Continue with the process as is. and wait until the next phase to suggest any improvements
C. Discuss the process improvement with the project management office(PMO) lead to update the project
delivery framework
D. Define a ground rule to comply with the quality standard and ask the team members to apply it.
313. A project manager is appointed for the deployment of a new solution The solution will be integrated
into the environment by a third-party vendor This vendor just announced a delay in delivering a key
component, which will impact the project schedule. What Should the project manager do?
A. Ask for expedited delivery of the component to mitigate the risk of schedule delays
B. Ensure that relevant stakeholders and expectations are identified and assess the component delay
C. Perform a detailed analysis of the release content for each component of the solution.
D. Propose a new design of the solution to replace the external component with an internal one
314. A company that is introducing a new product into the market by the end of the year requires a storage
and distribution facility to be built. During the monthly stakeholder meeting, it is discovered that the location
for implementation is a government-owned area What Should the project manager do first?
A. Identify an alternative site.
B. Update the issue log
C. Issue a change request
D. Update the risk register
315. A new relevant project stakeholder suggested a change to some of the project parameters midway
through execution What should the project manager do next?
A. Accept the change and use contingency funds to implement this change with minimal schedule impacts
B. Reject the change because it is contrary to what was agreed to during earlier phases of the project
C. Transfer the change to the steering committee for them to evaluate and decide the appropriate next steps
D. Evaluate the proposed change with integrated change controls and discuss the change with the project
sponsor
316. A team is assembled for a new project that will be using a predictive approach through requirements
gathering and an agile approach for development and testing Not everyone on the team has experience
working in agile. The schedule has started slipping due to the unclear structure of the agile development
approach. What Should the project manager have done to avoid this situation?
A. Established daily standup meetings to track and report on team progress and escalated delays to
stakeholders as they occurred
B. Set up weekly status meetings to review team progress, prepared weekly status reports to track progress
and regularly escalated delays
C. Met with the team, allowed team members to make decisions about what to do and established
performance goals
D. Conducted routine meetings and identified team members who are under performing
317. A project manager works for a large manufacturing company with diversified domains. The project
team often participates in change requests Recently, the change control board (CCB) deferred some requests
and the project manager wants to communicate these requests to the stakeholders What document should
the project manager use to communicate these requests?
A. Risk log
B. Change log
C. Backlog
D. Issue log
318. A project manager is managing a project with a hybrid approach and has requested a senior team
member to perform a quantitative risk analysis The team member responds that they do not have the
knowledge to perform such an analysis. What Should the project manager do?
A. Contact the project management office (PMO) and request them to assign another team member who has
the knowledge to perform this task to the team
B. Escalate the issue to the functional manager
C. Help the team member to perform the quantitative risk analysis through coaching, mentoring and training
D. Perform the quantitative risk analysis for the team member.
319. A highly skilled team resource received a job offer and is leaving the project soon What should the
project manager do to maintain project performance while a new team member is being onboarded?
A. Log a risk in the risk register and work with the new team member to mitigate it
B. Motivate the new team member to perform.
C. Share project documents with the new team member.
D. Offer cross-training and mentoring to the new team member
320. A global company is executing a strategic project to upgrade a legacy enterprise system. The
company uses a hybrid approach to project management and has just completed the first sprint A team
member provided ideas to improve the testing process during the sprint retrospective. What is the next step
for the project manager?
A. Document the lessons learned and implement improvements in the next sprint
B. Facilitate a daily standup with the team to track the implementation of changes
C. Organize a demonstration of the changes in the enterprise system
D. Request that all team members think of ideas to improve processes.
321. An agile project is starting its seventh out of eight iterations In a planning meeting, the team realizes
that an unidentified risk became an issue and the contingency reserve has to be used. What Should the
project manager do?
A. Ask the sponsor to approve inclusion of an additional iteration to the project
B. Ask the team to include the contingency plan in the iteration backlog
C. Help the team review the project approach to initiate the corrective actions
D. Ask the sponsor for money to implement the contingency plan.
322. A team member is hosting an event and invites several colleagues through their work calendars
Another team member, who was not invited to the event, is noticeably distracted during several standup
meetings What Should the project manager do?
A. Ask the individual who is hosting the event to use private communication methods.
B. Set up a meeting with the distracted team member to discuss any issues
C. Add asocial events section to the charter to handle these situations
D. Ask the individual who is hosting the event to mark it as private
323. A year after implementing a policy change to improve diversity and inclusion within two teams, there
is increasing conflict within the company What should have been done to prevent this conflict?
A. The organization should have introduced the concept of diversity broadly
B. The leadership team should have worked closely with the marketing team to get insight on diversity
C. Organization-wide diversity training should have been provided to the workforce
D. The critical departments in the organization should have been involved in this exercise
324. Since the beginning of a project, the product owner keeps asking during ceremonies about the
budget spent for each product iteration The product owner seems much more interested in the cost rather
than the product itself. What Should the project manager have done earlier to change the product owner's
behavior''
A. Worked on a fixed-price contract to switch the product owner's attention to value instead of money
B. Worked on a communications management plan with reports of budget spent in each iteration versus
planned to avoid these discussions during ceremonies
C. Worked on different approaches of estimating to give confidence of the cost spent in each product
increment.
D. Worked with the product owner to clarify their role in an agile project and the scope of the agile
ceremonies
325. A global company hired a project manager for a new implementation at all of its sites. After reviewing
the business case and project charter, the project manager notes that the project team has different locations
and regions to consider. What Should the project manager do to address this situation?
A. Inform the steering committee of the situation and request additional resources.
B. Coordinate virtual and face-to-face meetings at each site to improve communication
C. Coordinate virtual meetings to assess the project team's communication needs
D. Inform the project sponsor of this situation and request cultural orientation training.
326. A new project manager has been assigned to a project that is in danger of failing The stakeholders do
not know the project status nor do they know what benefits will be delivered by the project. How can the
project manager convey these benefits to the stakeholders?
A. Rebaseline the project schedule to show the current status of the project.
B. Create a benefits management plan mapped to the organization's strategic objectives
C. Perform a project cost-benefit analysis for the stakeholders
D. Update the deliverables map against the agreed-upon project requirements
327. A project manager is in the middle of an agile project comprised of 100 user stories broken down into
five iterations Each user story is worth USS50 The actual expenditure is US$2,000 and 50 user stories have
been delivered. Which statement is true''
A. The project is on budget and on schedule.
B. The project is over budget and behind schedule
C. The project is under budget and behind schedule.
D. The project is under budget and on schedule.
328. A project manager has taken over an existing project According to the previous project manager, the
project is on track and within budget However, stakeholders are unhappy with the recent progress report
since the metrics show that the project is delayed and the cost is higher than expected. What Should the
project manager do?
A. Schedule a meeting with the previous project manager
B. Submit a change request to the change control board (CCB)
C. Schedule training for project team members
D. Conduct an earned value analysis (EVA)
329. A project manager is managing a hybrid project A stakeholder has directly contacted a team member
and has requested a change Due to the request, the team member was distracted from their work, which
caused a loss in productivity. What Should the team member do?
A. Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the
project manager.
B. Inform the scrum master regarding the stakeholder's request for a change and the impact this has had on
productivity.
C. Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the
change control board (CCB).
D. Inform the scrum master so that the change can be discussed directly with the stakeholder
330. During the initiation stage of a multimedia exhibition-design project the project manager is
developing the project management plan What should the project manager do to complete this task?
A. Benchmark other similar exhibitions' deliverable lists and final outcomes
B. Initiate a survey to solicit end-customer opinions and prioritize exhibition contents
C. Clarify the high-level business requirements with the event organizer as a basis for forming the deliverables
list.
D. Initiate an additional services agreement in case the key deliverables list was not clearly stated in the
contract
331. In a fixed time and budget project the customer wants the development of a core component to be
based on agile practices, as the final scope of (he requirement has not yet been fully developed. The project
manager is participating in contract development with the sales team and wants to ensure that development
costs do not impact the profitability of the project. Which two controls should the project manager
incorporate into the contract to specifically address the development of the core component? (Choose two)
A. Limit the number of iterations for development in the contract.
B. Establish a governance committee to review the contract delivery
C. Tier the contract for fixed and agile components
D. Provide alternatives to scope change at specific project phases within the contract.
E. Require that only internal resources be utilized for this project
332. A business analyst on the project meets the customer in the elevator and says that due to constant
changes in requirements the development of the product will take more time than expected What should the
project manager do?
A. Submit a change request to the change control board (CCB) in order to reflect the new requirements and
longer timeline of the project
B. Refer to the resource management plan to find out if more business analysts may be assigned to process
the requirements changes
C. Point out to the project team and the customer that all information concerning the timeline of the project
should be communicated by the project manager.
D. Explain that distribution of important news can only be done using traceable communication methods
333. DRAGDROP Drag the technical practices on the left to the scenario on the right

334. A project sponsor asks the project team to add an enhancement to the project How should the
project manager address this request?
A. Check if the budget can cover the enhancement
B. Accept the request because it came from the project sponsor
C. Refuse the project sponsor's request because it is out of scope
D. Validate the proposed change's impact on the project
335. A project manager has two projects that are being executed at the same time. The duration of the
critical project must be reduced, but the project manager does not have enough resources to achieve this
goal. In addition, the schedule does not have activities that can be overlapped. What Should the project
manager do?
A. Apply fast-tracking techniques to compress the schedule of the critical project
B. Analyze both projects to determine the most effective use of common resources
C. Use resource optimization to justify requesting more resources for the critical project.
D. Provide schedule optimization training to the project teams to improve their skills.
336. A project learn member identified a defect in the initial solution design for a project The stakeholders
are not sure whether to deploy the system or not. What should the project manager do?
A. Propose a solution redesign for the project
B. Perform risk analysis against the issue.
C. Revise the project's quality control measurements
D. Develop a mitigation based on the solution design
337. A project manager has noticed that the performance of a new team member has increased
dramatically over the past few months The project manager has been measuring this team member's
performance through the cost performance index (CPl) and schedule performance index (SPl) of work
packages. The project manager has also assigned new. unrelated work packages to this team member. The
project manager wants to formally record the team member's success in the project documentation What
Should the project manager do?
A. Attach a note to the project management plan about the team member
B. Hold a project team meeting about the team member's contribution and take minutes
C. Record the team member's contribution in the responsibility assignment matrix (RAM)
D. Send a communication to management recognizing the team member's contributions
338. Due to organizational changes: several key stakeholders are replaced by new ones in the middle of a
project. As a result, numerous new requirements are raised What should the project manager do to ensure
success of the project?
A. Review and prioritize new requirements with stakeholders to determine which change requests are
needed.
B. Escalate the issue to the project sponsor and seek support to keep the original requirements.
C. Seek immediate approval to amend the project timeline and budget in order to deliver all new
requirements
D. Emphasize to the new stakeholders that new requirements are not allowed at this stage of the project
339. An operations manager continuously raises concerns about a project's benefits to the company While
some concerns are valid most of the time these concerns have caused delays in project meetings How
Should the project manager handle this'?
A. Discuss the meeting delays with the director of operations and ask for support with the concerns.
B. Review the operations manager's concerns and ensure these concerns are addressed
C. Escalate the concerns to the project sponsor and discuss options to address them
D. Include the operations manager's concerns in the risk register and assign actions to mitigate the risks
340. The operations director complains to the CEO about the outcome of a project's first sprint The
operations department will not be able to support a new product due to poor performance indicators The
project team facilitator asks for feedback from the project team and is informed that performance information
is available in the application server log How Should this complaint be addressed?
A. Request that the issue be included in the next board of directors meeting to explain all of the needs
B. Add the complaint to the product backlog to be addressed in the next sprint
C. Ask the operations director to define the acceptance criteria to make clear the delivery is correct
D. Invite a member of the operations team to be part of the validation and sprint meetings
341. DRAGDROP Match the project situation on the left to the meeting on the right where the situation
could occur
342. An agile project team discovers that they are unable to implement a feature completely in the first
iteration The team believes it may not be able to complete the tasks in the second iteration. The feature is a
critical component that the customer has prioritized. What Should the team do?
A. Go back to the customer and explain that they cannot implement the feature completely in one iteration.
B. Reduce the scope of the feature to fit into one iteration and deliver it to the customer
C. Ask the customer to simplify the feature so that it can be implemented in one iteration
D. Split the feature into smaller sub features. implement them, and then deliver them incrementally in multiple
iterations
343. As part of a temporary assignment, a project manager is leading a business project During a daily
status meeting, it is discovered that the project manager's former department has not completed a task This is
delaying the current iteration. What Should the project manager do?
A. Create an entry in the impediment board and assign it.
B. Invite the project team to a swarming session to define a solution
C. Leverage the network of the former department and ask for help
D. Escalate the issue to the product owner to define the next steps
344. The project sponsor requested technical specifications for a project-related component. The project
sponsor does not have the authorization to see the specifications, but insists on seeing them. What Should
the project manager do first in this situation?
A. Meet with the project sponsor as soon as possible to discuss the matter further
B. Update the issue log to make the project team aware and to develop a strategy
C. Create a stakeholder engagement plan to help the team formulate a response
D. Provide the specifications to the project sponsor with some information removed
345. A specialized team member has just received news that they must leave the office for several weeks
They have approximately two workdays until they will leave and then they will become unavailable through
any communication channels. There is a key deadline approaching What Should the agile project manager
do?
A. Ask the team member to complete as much as they can now.
B. Ask the team member to work with their peers to knowledge share
C. Ask the team member to identify their specialist tasks
D. Ask the team member to host a special team meeting
346. When reviewing the project team's performance the project manager realizes that the team velocity is
not fast enough to meet the next review gate goal What should the project manager do?
A. Increase the sprint duration to allow the team more time
B. Prioritize the contents of the backlog and remove some stories
C. Create a change request to modify the gate review goals
D. Use the standup meeting to assess impediments and problems
347. A company is moving its headquarters to another city. The project manager responsible for the
assignment has been using a predictive approach during the transition. However, the information systems will
be migrated using an agile approach. The project manager needs to decide which kind of control to sign with
the vendor responsible for migrating the systems. How Should the project manager address this situation?
A. Negotiate payment after all project migration is completed
B. Sign a single agreement for the whole project
C. Use fixed-price increments as user stories are completed.
D. Confirm payment after each project retrospective
348. A project manager has joined a company m an unfamiliar industry and has been given a strategically
important project Being new, and not fully understanding the interdependences of the various departmental
work items, the project manager is unsure of how to plan the project How Should the project manager
proceed?
A. Consult the project sponsor and request their feedback
B. Consult the product owner and request a complete prioritization session
C. Consult a senior project manager within the organization and request their expert judgement
D. Consult a senior developer within the organization and request their input.
349. At the closing phase of the project the project manager sends the completion reports to the client as
a formal written document, indicating that the contract has been completed The client refuses to approve the
document since the defect rate is 0.1%. The project manager insists that it is an acceptable rate as the
standard defect rate of the industry is 0.15%. What Should have been done to avoid this situation?
A. The acceptance criteria should have been properly defined in the contract
B. The client requirements should have been clearly defined in the contract
C. The Manage Quality process should have been appropriately conducted
D. The project manager should have reviewed the standard industry defect rate
350. After a project team has been working on a project for several months the project is cancelled. The
project sponsor is putting pressure on the project manager to perform closeout duties as fast as possible so
that the project team can move on to other work The project sponsor has instructed the team not to waste
time archiving the project artifacts for the cancelled project How Should the project manager handle this
situation?
A. Comply with the project sponsor's request to not archive the project artifacts.
B. Consult with the project management office (PMO) for guidance on project artifacts.
C. Archive the project artifacts on the project manager's local computer for future reference.
D. Document the project sponsor's instructions as the archived project artifacts.
351. During the execution phase of a project a new project manager is assigned to replace the previous
project manager As the project manager starts managing the project, they discover that team performance is
significantly decreasing, which is impacting the project's key performance indicators (KPIs). This team has
delivered good performance on similar projects in the past What Should the project manager do next to
improve this situation?
A. Call for a team meeting to identify the root cause for the declining performance
B. Estimate the baseline impacts and submit a change request.
C. Implement compression techniques to bring the project back on track.
D. Review the resource management plan and organizational assets
352. A project manager is managing a project which is approaching the end of the execution phase. A high-
level stakeholder informs the project manager that a very important requirement was not included in the
scope of the project, and that without that requirement the project will deliver no value. What is the first thing
the project manager should do"?
A. Include the requirement into the project and schedule it as soon as possible
B. Inform the project sponsor about the situation and request assistance
C. Evaluate the impact that the inclusion of this new requirement will have on project performance
D. Inform the stakeholder that it is impossible to add new requirements to an approved project scope
353. The project manager of a large construction project discovers that the blueprints received from the
client appear incomplete. What should the project manager do first?
A. Reschedule the project execution date.
B. Continue project execution using the current blueprints from the client.
C. Escalate this issue to the project sponsor
D. Consult with the client to determine if project execution should be continued.
354. A project team's performance has declined for the last three iterations Some of the team members
are disappointed, and raise their concerns during the retrospective meeting What should the project manager
do?
A. Focus on remediation not merely on correcting symptoms
B. Compare the team's performance against other project teams
C. Identify potential failure points based on the iteration workload
D. Motivate the team to perform better
355. During a meeting to define project scope a stakeholder tells the project manager that the main
requested feature in the contract is not applicable, and this is documented m the lessons learned. What
Should the project manager do?
A. Check with the team to learn what can be done, and consult an expert
B. Ask the sponsor to close the project and pay the contracted penalty.
C. Check that this information was documented correctly
D. Meet with the sponsor to ask for their support
356. A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and
blockers from some stakeholders. What should the project manager do to improve project performance?
A. Ask stakeholders to communicate with the project manager and not directly with the team
B. Empower the team members to remove obstacles and blockers
C. Address and remove obstacles and blockers for the team
D. Add blockers to the issue log and risk management plan
357. A key agile project team member takes a leave of absence in the middle of an iteration and will not
return to work for a while What should the project manager do next regarding the feature on which the team
member was working?
A. Assign the feature to another team member, and have them try to complete the feature by the end of this
iteration
B. Review team capacity and reassign the functionality to additional iterations as required
C. Determine if the team member can work from home to complete the functionality.
D. Review the work in progress with the product owner to determine the next step
358. During the initiating phase of a project, a key stakeholder requests frequent changes to the project
scope What Should the project manager do to improve the stakeholder's engagement?
A. Discuss the work break down structure(WBS) with the key stakeholder and refine the requirements
B. Update the project backlog and discuss it with the key stakeholder
C. Update the project charter and discuss it with the key stakeholder.
D. Discuss the project scope statement with the key stakeholder and build prototypes
359. A self-organizing team was delivering as committed. The team accepted a development task with new
technology and the iterations started to have reduced velocity. What management decision is suited for this
situation?
A. Provide opportunity for team members to learn and adjust to the technology.
B. Move team members who are not performing from the team.
C. Add new members to the team and increase the velocity
D. Re-assign the project to a team that has worked with this technology
360. The project manager of an agile project has been asked to reduce the budget by 30%. Since this is a
small project team, the budget is primarily allocated to resources. What strategy should the project manager
use in order to keep delivering value in a restricted environment?
A. Prioritize the product backlog looking for high business value and low effort, and adjust the project budget
and staffing to account for those items.
B. Balance the project team in order to accommodate the budget challenges, and provide training to mitigate
the risk of low performance.
C. Restrict the project scope only to basic critical features, and run the project with the current staffing level
until all of the budget is consumed.
D. Reduce the project staff and adjust the scope and timelines accordingly in support of the budget reduction
361. In a functional organization, a product analyst is assigned to a short-duration application
development effort The analyst expresses concerns about the task and asks the project manager to provide
the support of a peer with expertise in this domain What Should the project manager do?
A. Make sure the analyst has regular pairing meetings with the other team member throughout task execution
B. Ask the analyst to use skills to develop the tool, then move development to another team member
C. Enroll the analyst in a capacity-building program and keep this analyst assigned to the task
D. Recognize the analyst's concerns and reassign the task to another team member
362. An intern is replacing a critical resource midway through a sprint To help the intern get up to speed,
the project manager assigns a senior engineer in the team as the intern's mentor Two months later, the project
goes into critical status, delaying the release milestone by a month. What Should the project manager have
done to avoid this scenario?
A. Convinced the critical resource to remain on the project.
B. Requested an experienced resource as a replacement
C. Allocated additional time for mentoring
D. Negotiated additional time to complete the project
363. According to the project contract the delivery date is approaching However one important material is
still not on site The construction work will have to stop and wait for this special material, delaying the project.
What Should the project manager do?
A. Record it in the risk register
B. Ask the client to help solve the problem
C. Start procuring this material from another supplier.
D. Engage the project team to look for alternatives to find a solution
364. An agile project is running its fifth iteration out of 10. After the last retrospective, the team members
realize that they had to work extra hours to deliver the committed work What should the project manager do?
A. Ask for additional team members to maintain the velocity
B. Implement a checkpoint in the iteration to verify if the team is on track
C. Conduct a focused retrospective to help the team to discover the root cause
D. Ask the team to have a lower commitment for the next iteration
365. A project manager is attending a progress meeting with a client The client requests a design change
which might potentially add value to the project What action should the project manager take?
A. Accommodate the change request to serve the client's needs
B. Consult with team members and allow them to make a decision
C. Convince the client not to make changes to the project
D. Make transactional decisions focusing on the project goals
366. A project manager brings in a new team member from an agile environment to work in a predictive
environment The project manager expects to leverage the new team member's agile experience with the
existing team members. What Should the project manager do to integrate the new team member effectively?
A. Train the new team member in the predictive project management approach.
B. Acknowledge that hiring this new employee is a risk to the existing team
C. Set expectations with the new team member and explain what is needed
D. Meet with all team members and explain the new employee's position.
367. A company's leadership team has decided to invest in a new product using an agile approach The
commercial and product teams have started the planning activity for this new venture Which three key factors
does the project manager need in order to deliver this product? (Choose 3)
A. High-level product backlog
B. Key performance indicators (KPls)
C. Product vision
D. Schedule performance indexes (SPIs)
E. Product roadmap
368. A project is nearing completion The contingency time has been consumed To ensure that the final
deliverables are achieved with in budget, the project manager has asked the team to follow a rigorous
process This Is causing some resistance among the team members. What Should the project manager do to
address the growing resistance?
A. Crash the project schedule and ask project team members to work overtime to meet the new timeline
B. Motivate project team members by offering incentives to complete the project on time
C. Describe to the team members how specific tools and techniques can be used to finish on time
D. Convince team members to use a specific methodology to complete the project on time
369. A subcontracting company is presenting its feature release A key stakeholder is asking to add a new
feature to the product How should the project manager deal with the new requirement?
A. Follow the change management process and work with procurement if needed
B. Engage an arbitrator to resolve any conflict while handling the new requirement
C. Add the change to the next sprint to meet the customer's needs
D. Allocate resources to work on the new feature immediately to complete the request
370. A project manager is managing a project that is halfway through its execution phase and the quality
standards of the deliverables were formally accepted However, a government agency has recently Introduced
new standards that may significantly impact the project The deliverables must be changed to align with the
new quality standards What Should the project manager do?
A. Set up a structured, independent processes to determine if project activities followed the standards.
B. Schedule training for the project team on the new regulations introduced by the government agency
C. Evaluate the impact the new regulations will have on the project and submit a change request
D. Update the lessons learned register and inform senior management of the new standards
371. The business manager and the product owner are requesting a more flexible way to incorporate
changes into the product baseline They are concerned about losing time to market with respect to other
vendors What Should the project manager do?
A. Review the assumption log and project management plan for changes.
B. Identify adequate change management tools to conduct the project
C. Establish a change control board (CCB) with key stakeholders.
D. Allow key stakeholders to make some changes to deliver the product faster
372. The project manager of a hybrid project learns that a stakeholder has approached a team member
directly to request a change This change will impact the project m a significant way The project manager
should ten the stakeholder that the correct procedure tor new requirements is to provide a request directly to
whom?
A. Product owner
B. Change control board (CCB)
C. Project sponsor
D. Project manager
373. In the middle of an iteration a team member suggests a new method of doing things The method
provides no value to the end customer, however it may help the team to work more efficiently The change
may require several days of work to implement How Should the project manager respond to the suggestion?
A. The change should be considered and immediately added to the product backlog.
B. The change should be considered and presented to the project sponsor for approval
C. The change should be considered because it will help the team work more efficiently
D. The change should not be considered because it adds no value to the end customer
374. On a project to create the perfect paper airplane, the development of the airplane Is performed In
iterations. The artwork to go on the wings and tail is done using a predictive approach. One of the
stakeholders provides a requirement that conflicts with the product owner's requirements. Who is responsible
for analyzing the new requirement and making the final decision?
A. Project manager
B. Scrum master
C. Project sponsor
D. Product owner
375. A project manager Is transitioning from a predictive We cycle project to a new agile project How
should the project manager manage and control the scope for the new project?
A. Create a scope baseline and put the rest as backlog activities.
B. Estimate the work the team can complete and define story sizes to keep the project under control.
C. Develop a plan to complete more work In less time.
D. Spend a short amount of time defining the scope and building prototypes to refine the requirements.
376. A company Is helping their client launch an Innovative product. During the sprint review, the product
owner identifies that the product does not include key features that were previously prioritized as part of the
product backlog. What Should the project manager do next?
A. Extend the sprint timeline so the learn can work on the missing feature.
B. Inform the product owner that this issue needs to be escalated to the executive level.
C. Collaborate with the product owner and the team to plan the following sprint
D. Initiate the change request process to include these missing features.
377. For an agile pilot project, the sponsor arranged an early product demonstration for the customer.
During the meeting, the customer realizes that a new feature will significantly improve the product After
collecting the new requirements, what should the project manager do?
A. Assess the impact of the new requirements and initiate the change request process.
B. Work with the product manager and the rest of the team to update the project backlog.
C. Assess the impact and communicate the updated product roadmap to the stakeholders.
D. Follow the change management plan to update the risk register so It accounts for the added scope.
378. After a project learn has been working on a project for several months, the project Is cancelled The
project sponsor Is putting pressure on the project manager to perform closeout duties as fast as possible so
that the project team can move on to other work. The project sponsor has instructed the team not to waste
time archiving the project artifacts for the cancelled project. How Should the project manager handle this
situation?
A. Comply with the project sponsor's request to not archive the project artifacts.
B. Document the project sponsor's instructions as the archived project artifacts.
C. Archive the project artifacts on the project manager's local computer for future reference
D. Consult with the project management office (PMO) for guidance on project artifacts.
379. A project needs to be outlined as a phased approach for multiple product lines with a review gate at
the end of each phase. To ensure consistency for this hybrid delivery, what should the project manager do?
A. Ask subject matter experts (SMEs) to provide a detailed plan for each phase.
B. Commit to a detailed global plan from the initiation phase.
C. Get agreement from stakeholders on high-level deliverables and requirements.
D. Request the project management office (PMO) to review the initial plan
380. A large company has agreed on a business case for an environmental project. The project will cause
some major changes in their operations, such as reduction in paper use, which will obviously affect all of the
users. What is the first thing the appointed project manager should do?
A. Evaluate the impact to the users and create a plan to address it.
B. Inform users about the new changes and ask for their collaboration.
C. Ask all managers to collaborate implementing this change to users.
D. Start implementing the change so that users will eventually get used to it.
381. A project manager is leading an agile project in an organization that has not executed this type of
project before. In order to ensure the project is following the compliance requirements, what should the
project manager do?
A. Follow the organization's process and deliverables for predictive projects, even if they compromise the
agility and performance of the project.
B. Use the risk register to document all of the compliance vulnerabilities generated by the project so that all
decisions are well documented and approved by stakeholders.
C. Meet with the project management office (PMO)/compliance entity to work on process tailoring to ensure
that the agile deliverables support the compliance requirements of the organization.
D. Coach upper management on agile practices, explaining that an agile project is concerned with value
delivery, and negotiate a way out of the compliance requirements.
382. A project needs to purchase a specific piece of equipment, as stated in the project documents and
approved by the project sponsor. The procurement division is questioning the need to buy the specific brand
of equipment and has suggested buying a cheaper alternative instead. What Should the project manager have
done earlier in the project to ensure the purchase of the specific equipment?
A. Communicated the project charter to the procurement division
B. Included a procurement division member on the project team
C. Reminded the project sponsor about the procurement division's reputation
D. Communicated the project management plan to the procurement division
383. A project started 12 months ago and is currently on iteration 12 of 14. The team has performed well
and completed all deliverables on time. However, some team members are starting to complain about the
length of the project, creating a risk for lack of performance at this critical stage. What Should the project
manager do as a servant leader to mitigate this risk?
A. Meet with the team to reinforce their responsibilities and the consequences if the project deliverables are
not completed on time.
B. Apply additional controls to the project deliverables to ensure that all milestones are achieved on time.
C. Contact the functional manager to ensure that team motivation remains high until the end of the project.
D. Schedule a team event with the project sponsor to highlight the importance of the project and recognize
the work of the team.
384. The project manager has initiated the project and the team's roles and responsibilities have been
assigned. In preparation for the development of the project management plan, the project manager reviews
lessons learned from previous projects and discovers that the same team has been missing delivery dates.
What Should the project manager do to ensure timely delivery?
A. Ask the team leader to assign other resources.
B. Update the issue log.
C. Include this in the risk register.
D. Escalate the issue to the functional manager
385. A team has been working together for several months and has successfully delivered work. A new
team member has joined the team but is having difficulty contributing. What Should the project manager do to
help the new team member integrate effectively?
A. Give the new team member time to contribute until they ask for help and support.
B. Assign the new team member tasks so that the team member knows on what to focus.
C. Approach the team member to identify any issues and then plan a resolution accordingly.
D. Review the project with the team member to ensure the project scope is understood
386. A project team was established for a community impacted by oil and gas exploration activities. The
team is required to interact with several external stakeholders. The local council authority has requested a
meeting with the project team to discuss the impact of the project on the community. The project manager
was not available at the time of the meeting, and the team was in disagreement regarding who should attend
the meeting. What Should the project manager have done to prevent this conflict?
A. Provided copies of the stakeholder engagement plan to all team members.
B. Defined the roles and responsibilities of the team members.
C. Updated the communications management plan.
D. Established ground rules for the team
387. A product owner has an idea for a new product but is struggling to define the features because they
are not certain of the perceived business value for each feature. What should the project manager have the
delivery team do to address this issue?
A. Assess the product roadmap to see if there is another product that is more suitable for the build.
B. Develop a minimum viable product (MVP) for assessment from a select customer group.
C. Commission a business analyst to research similar competitor products.
D. Complete a work breakdown structure (WBS) to assess the cost of each feature
388. HOTSPOT A project team is conducting a retrospective. The team wants to identify what had a positive
impact on the velocity and keep doing it. Click on the area that the team should focus on to identify good
practices

389. A company is transitioning from a predictive to agile delivery of projects. Based on the requirements,
the project team estimates the budget and decides to use a fixed-price contract with its vendor. However,
during the execution of the project, the requirements evolve and priorities start to change constantly, which
puts the project and the estimate at completion (EAC) off by 40%. What Should the project manager do next?
A. Send a detailed status report highlighting the issue with funding to all of the stakeholders.
B. Submit a change request to the financial manager to increase the funding and continue as is.
C. Meet with the stakeholders to recommend the use of a time and materials (T&M) contract to address the
problem.
D. Wait until the next gate review meeting to highlight the risk of low funds to the stakeholders
390. A project manager is assigned to a new project. The project management office (PMO) and the project
manager agree that this is the right opportunity to include daily standup meetings. The project team has never
used such tools, and a few members are challenging the decision. What Should the project manager do in this
situation?
A. Engage an external vendor to perform the design phase under an iterative approach.
B. Request that new team members familiar with iterative approaches be assigned to this project.
C. Update the project schedule to consider a daily standup as part of the project design phase.
D. Define the ground rules, responsibilities, and conflict management strategies
391. A project is delayed due to an undelivered component, which was caused by a conflict between the
procurement lead and the contracts manager. The project manager schedules a meeting with the two
stakeholders to resolve the issue. What role does the project manager play in this situation?
A. Accommodator
B. Mediator
C. Arbitrator
D. Conciliator
392. The team architect resigned from the company. The new architect points out a design flaw during a
planning meeting that may potentially impact the final quality. What Should the project manager do first?
A. Review the scope management plan.
B. Update the design with changes.
C. Request an architecture review.
D. Update the quality management plan
393. A contractor delivering construction services to a company is using agile principles to manage the
project tasks. Engineers are producing frequent design changes due to new legislation. There is a risk the
contractor may lose money due to resources waiting on design changes or performing rework. What Should
the project manager do to minimize the cost?
A. Put the project on hold until all definitions are ready in order to avoid rework.
B. Review the backlog with the product owner and prioritize the tasks that are least likely to be affected by a
change in legislation.
C. Capture the engineers' feedback at the daily meeting and communicate it to the product owner.
D. Cancel the project release resources, then start again when all the definitions are ready.
394. A project manager for a building construction project is planning to go on vacation midway through
the project execution phase. What should the project manager do first to ensure the team is empowered and
deadlines are met?
A. Allow the team to make decisions to stay on schedule.
B. Postpone the vacation to a different time.
C. Ask the project sponsor to make any necessary decisions.
D. Analyze the impacts and create a plan for team decision making
395. A project manager is assigned to a technical research project. The project team has already been
assigned, and the main subject matter expert (SME) sends the project manager a list of the technical skills
required for the execution of this project. What Should the project manager do next?
A. Send the list to the project team and ask them to get training on the required skills.
B. Ask the functional manager to review the resource pool and recommend the right individuals to join the
team.
C. Discuss the list with the project sponsor to confirm that the resources have the required skills.
D. Meet with the project team to understand their skills and identify potential gaps and training requirements
396. A new team member is hired and the training is taking longer than expected. This impacts the overall
project performance. What immediate action should the project manager take to improve the situation?
A. Communicate this issue to the human resources department.
B. Provide additional training to the new hire.
C. Increase team cohesiveness by sharing information and experiences openly.
D. Update the issue log and define the mitigation strategy
397. Experienced team members assigned to a critical project are also supporting several other projects
and this is delaying the critical project. If this critical project is not delivered, the company could receive a fine
from the government. What should the project manager do?
A. Discuss the issue with the project sponsor.
B. Review the resources required for the tasks on the critical path.
C. Review and update the risk management plan.
D. Allocate resources to develop the competencies of the other team members
398. A labor union contract negotiation is delaying the completion of a project to build a new
manufacturing plant. Because the labor contract was due for renewal this year, the project manager
documented the negotiation process as a risk to the project. The project was about to start the first phase of
equipment installation at the plant when the negotiation began. How Should the project manager address the
situation?
A. Meet with the project team to determine options for risk mitigation.
B. Log the issue and follow the planned actions in the risk response plan.
C. Acquire contract resources and submit a change request for the cost impact.
D. Escalate the issue to the steering committee to ask for mitigation support.
399. A company is developing a new product. During project planning, a stakeholder from the legal
department does not attend any of the project meetings and is not interested in the product design. How
Should the project manager deal with this situation?
A. Escalate the issue to the project sponsor and seek assistance.
B. Engage the project stakeholder and ensure all requirements are captured.
C. Review the stakeholder engagement plan and communication strategy.
D. Review the product requirements and update the stakeholder register
400. The project manager has recently received funding approval for a training program for the entire
project team but has not yet defined the most effective training course. One team member submitted a
request for specialized training that is required for the project. How Should the project manager handle this
request?
A. Send this change request to the change control board (CCB) for approval.
B. Approve the request for the specialized training.
C. Reject the request as it does not impact the project deliverables.
D. Validate if the training is within scope and budget.
401. The project management office (PMO) assigns a project manager who specializes in hybrid
approaches to a predictive project that is off track from both the cost and schedule perspectives. The project
runs into further delays as the project manager is ramping up on the project. The stakeholders and ask senior
management to replace the project manager. How Should the project manager approach this situation?
A. Meet with the stakeholders to understand their concerns and define an action plan to resolve issues.
B. Continue to work on the project until the stakeholders and management come to a decision.
C. Socialize with the stakeholders to better understand their needs and reset expectations.
D. Escalate the stakeholder issue to the management team and ask for help with resolving the conflict.
402. In a multinational project, stakeholders are in different time zones. The project manager has regular
project update meetings with the stakeholders. However, a group of stakeholders who has never attended
project update meetings is complaining to the project sponsor that they know very little about the project.
What Should the project manager do?
A. Discuss the issue with all stakeholders and work on a communications management plan to meet all
stakeholder requirements.
B. Ensure that the stakeholders who are complaining are present for the next project update meetings.
C. Record the regular project update meeting and share it with all stakeholders after the meeting is
completed.
D. Change the meeting time to the working time zones of the stakeholders who are complaining.
403. A new team member on a self-organizing team is finding it difficult to deliver due to the new
technology being used in the project. What should the project manager do in this situation?
A. Request the team member to move to another team.
B. Delegate other team members to complete this team member's tasks.
C. Mentor the team member and provide the necessary training.
D. Include this team member in an improvement program through a human resources request.
404. The project manager has finished all the tasks of the project and immediately starts on a new project.
A few months after beginning the new project, the accounting manager asks for confirmation of previous
projects because the budget is still open with no further cash flows. What Should the project manager have
done?
A. Conveyed task completion information to accounting
B. Closed the procurement process properly
C. Completed the transition process
D. Performed administrative closure of the project
405. local company is developing a new product and. for the first time, using a remote team for the
programming tasks of features. The design for the product comes from the local team. During the third sprint
review, the product owner has concerns about the project's outcomes. The remote development team is
complaining that they do not clearly understand the requirements conveyed in the daily standup meetings.
How Should the project manager address this situation?
A. Evaluate and reassign the developing tasks to a local vendor who has worked on previous projects.
B. Document the risk in the risk management plan and use contingency reserves to hire a local vendor.
C. Review lessons learned from previous projects and organizational process assets (OPAs).
D. Determine the communication needs, environment, and tools to get the message across.
406. The portfolio management office wants to cut costs by suspending some ongoing projects that do not
directly support the organizational strategy. The project manager has invested too many resources into one of
the projects to be suspended, but the portfolio management office has not backed down on their plan. What
Should the project manager do to continue the project?
A. Meet with the project team and revise the project goals.
B. Update the project charter to make it align with organizational strategy.
C. Demonstrate the project alignment to the organizational strategy.
D. Escalate the issue with the project sponsor to request support.
407. A company has hired a vendor to deliver a scope of work and assigned a project manager to oversee
the project. The vendor advised that they completed the scope successfully and is asking for approval. What
Should the project manager do in response to this request?
A. Obtain approval from the project sponsor.
B. Update the project management plan and mark the milestone as completed.
C. Ask the vendor to validate the agreement for any deviations.
D. Set up a meeting with stakeholders to validate and confirm acceptance of the deliverables.
408. A project manager is assigned to oversee the deployment of a new product that will be used by the
entire organization. A key success factor for the project is the timely and successful adoption of the new
solution by all entities. What Should the project manager do to ensure the success of this critical project?
A. Considering the project scope and the multiple entities impacted by the solution, communicate with the
stakeholders and ask them to adhere to the date.
B. Ask the project sponsor to issue a directive requesting all business entities to accept the date set for the
new solution launch.
C. Given the size of the organization and the multiple parties involved, discuss the launch date with the CEO
and then communicate it to all entities.
D. Engage in creative and iterative negotiations with the leaders of each entity to agree on the launch date.
409. A project manager is working with an agile team. A key stakeholder who does not join the sprint
planning session is very unhappy, as the delivery date for the final product has been pushed back three
times. What should the project manager do?
A. Meet with the stakeholder to understand the concern and business impact, reprioritize as necessary, and
invite them to join the sprint planning session.
B. Direct the product owner to drop other work in progress and work on this stakeholder’s requirement as the
top-priority item.
C. Share the prioritized items that the team is working on with the stakeholder and invite them to join the
sprint planning session.
D. Secure some additional funding to recruit more resources to the project team to enable faster delivery
410. A project manager has been assigned to take over an existing software project. The project manager
inherited a lean team comprised of key stakeholders, subject matter experts (SMEs), and senior developers.
While reviewing the project status with the team, the project manager observes that the team seems to lack
direction and enthusiasm. What Should the new project manager do?
A. Ensure everyone performs their assigned tasks as planned.
B. Organize frequent team building sessions and update the risk register.
C. Meet with the project sponsor and propose a corrective action for the project.
D. Encourage participation in decision making and empower the team
411. A contractor has been making small changes to the engineering specifications without submitting
change requests. The contractor and the technical team did not discuss the changes with the project manager,
and the modifications do not affect the budget and quality of the deliverable. What Should the project
manager do?
A. Report the violation to the change control board (CCB) and seek comprehensive approval for these
modifications.
B. Update the change management plan to define the level of control required for these types of
modifications.
C. Ask the quality control team to evaluate the modifications, but take no action because the associated
quality risks are insignificant.
D. Request the engineering team to update the specifications to reflect the modifications made by the
contractor
412. Having managed a similar project while working with previous stakeholders, a project team decided
to use the same report format they used in the earlier project. However, stakeholders new to the project are
not fully comprehending the status of the project based on the reports that are being circulated. How Should
the project manager address this concern moving forward?
A. Add the issue to the issue log and determine the corrective action.
B. Create a fishbone diagram to determine the root cause for the misunderstanding.
C. Employ Monitor Communications techniques, which may eventually trigger changes to the communications
management plan.
D. Share the communications management plan and remind all stakeholders of the agreed-upon reporting
templates.
413. DRAGDROP A junior project manager with experience in predictive projects has joined a company
that uses hybrid approaches for project delivery. A senior project manager with experience in hybrid
approaches is assigned to be a coach. Match the activity descriptions on the left to the correct tools on the
right.

414. At the end of planning a new project, the project manager needs to schedule the kick-off meeting but
is having difficulty finding a common time slot when all necessary stakeholders can be available onsite. How
should the project manager proceed to schedule the kick-off meeting?
A. Email all stakeholders with the objectives of the project and ask for feedback.
B. Wait for a date when all required attendees can be available onsite.
C. Run separate meetings to accommodate everyone's schedule.
D. Schedule a virtual meeting so onsite and remote stakeholders can attend at the same time.
415. At the end of the last iteration, the customer rejects the deliverables since they did not meet the
customer's expectations. What should the project manager have been done to prevent this situation?
A. Involved the customer more in the planning process for the project, and ensured agreement on the
proceedings.
B. Included all relevant criteria in the agreed upon definition of done (DoD), and crafted a shared product
vision.
C. Provided the customer with the backlog and the specified user stories at the beginning of the iteration.
D. Developed the DoD in close cooperation with all stakeholders to ensure their expectations were included.
416. Close to the end of a project, a customer claims that some deliverables have not been met and starts
initiating change requests. What should the project manager do next?
A. Refer to the requirements traceability matrix.
B. Revise the project scope baseline.
C. Escalate the change request to the project sponsor.
D. Review the approved project charter
417. A stakeholder is requesting that the project manager share project status updates on a regular basis.
This stakeholder is not included in the regular distribution list. What Should the project manager do?
A. Start sending status updates to this stakeholder based on the request.
B. Ask the stakeholder's manager if the stakeholder can be added to the list.
C. Review the stakeholder engagement and communications management plans.
D. Escalate the stakeholder’s request to the project sponsor.
418. A project manager is using a hybrid approach for project delivery. The development team was sized,
but is not yet fully resourced. The project manager is working on defining the project schedule. What Should
the project manager do to address the issue of developer availability?
A. Organize a planning session with the development team and use their estimations to complete the
schedule.
B. Ask the resource manager when the new contractor is available to start and change the delivery date for
the project schedule.
C. Ask the sponsor to provide the desired completion date for project activities and complete the schedule.
D. Use expert judgment to estimate all of the tasks and complete the schedule in the allocated time.
419. While developing a new product, a key stakeholder expresses concern about insufficient information
on product feature requirements. The product team disagrees and mentions that detailed requirements have
been provided. What Should the project manager do to handle this situation?
A. Organize a discussion with the product team to clarify the missing information.
B. Redirect the stakeholder to discuss this request with the functional manager.
C. Record the new requirements and ask the product team to develop them.
D. Conduct new risk and scope analyses, identifying the missing information.
420. Due to a recent budget reduction, two team members were released from an agile team. The
customer is still expecting early results for the project. Which two actions should the project manager take to
align customer expectations? (Choose two)
A. Ask the agile team to review the updated sprint velocity with the customer.
B. Ask the product owner to review the prioritized backlog with the customer.
C. Ask the agile team to review and update the quality management plan with the customer.
D. Review the impediments log with the customer. E. Send a detailed project management plan to the
customer.
421. An organization in a regulated industry has decided to switch from a predictive to an agile delivery
approach. It has been decided that the ongoing projects will adopt Scrum, and the project manager is still
accountable for the project outcomes. During the fourth sprint demo, the customer notices that a feature is
not compliant with the regulations. What Should the project manager do?
A. Have the team consult with the compliance officer to update the definition of done (DoD) for the user
stories in the past sprint.
B. Have the product owner consult with the change control board (CCB) to have the necessary compliance
requirements implemented.
C. Have the scrum master organize a weekly meeting with the compliance officer, the product owner, and the
project team.
D. Have the product owner review the user stories in the product backlog with the compliance officer on a
regular basis to identify any gaps.
422. During the execution phase, the project manager discovered that the deliverables are not meeting the
quality specifications requested by the main stakeholder. This has caused the schedule performance index
(SPI) to deteriorate from 0.98 to 0.72 and the cost performance index (CPI) from 1.5 to 1.1. What action should
the project manager take to mitigate the issue of the deliverables being rejected during the next iteration?
A. Submit a change request to prioritize resolutions for the quality issue to minimize the impact on the rest of
the deliverables.
B. Reinforce the definition of done (DoD) during sprint planning so that the team has a common
understanding of expectations.
C. Assure that the product backlog is properly prioritized to avoid dependencies that cause rejection.
D. Create a dedicated sprint to complete all of the pending specifications from previous sprints.
423. A project is delayed due to multiple problems discovered during the quality review. Every time the
team addresses one problem, additional problems are encountered. This is frustrating for both the project
team and the project sponsor, who are driven to meet the dates and results expected by the organization.
What Should the project manager do?
A. Request that the team identifies, documents, and registers the issues to locate the source of the problems.
B. Evaluate the cost and schedule variance in order to determine how much the project is off track.
C. Ask the team to commit to a new date to fix all the problems and proceed with a change request to adjust
the baseline.
D. Request that a senior subject matter expert (SME) be hired to analyze and solve the problems.
424. A project sponsor receives project information and updates in a timely manner, but the sponsor is
concerned because key information is missing in the reports. What should the project manager do?
A. Review the communication needs of key stakeholders.
B. Confirm that the project information is understood and feedback is received.
C. Determine communication methods, frequency, and level of detail.
D. Provide all project information to the stakeholder
425. A project manager is working on a major construction project. Part of the agreed-upon plan was to
use a cloud-based system with a server that runs on high-speed internet service since most of the team
members work virtually. The company needs to reduce operating costs as much as possible and management
insists that the project will now use a system running on a conventional dial-up service. What Should the
project manager do next?
A. Evaluate the impact of this decision and communicate with management.
B. Agree with management and continue working the project management plan.
C. Meet with management about their decision and ask them to get another project manager.
D. Replace some of the team members that work virtually to help the company save money.
426. A senior management team member contacts an agile project lead and mentions that certain features
the senior manager thought would be in the current release were not included. What should the agile project
lead do?
A. Assure the senior manager that these features will be queued up in the next sprint.
B. Meet with the team to understand why the senior manager’s features were not included.
C. Invite the senior manager to the next planning meeting.
D. Send the product roadmap to the senior manager
427. A junior team member escalates an issue to the project manager about another member's
interpersonal skills causing the team to be less effective. What Should the project manager do first?
A. Have the team members resolve the issue on their own.
B. Highlight the impact of their behavior and motivate the team member to make improvements.
C. Gather information and find the root cause of the problem.
D. Document the escalated issue and address it at the end of the project.
428. A project manager has been asked to participate in the procurement process for a software
application that allows customers to buy online e-learning courses. The project manager will take over the
project once the supplier has been sourced. What Should the project manager do before the project starts?
A. Ensure that the requirements for the project are understood and that the objectives are verified before
approval of an agreement.
B. Inform the project sponsor that once the agreement has been signed, there cannot be any changes to the
scope of the project.
C. Notify the project sponsor that the project manager cannot be involved in the agreement negotiation
process.
D. Ask the project sponsor to involve the legal department in the negotiation for the project agreement
429. One of the service providers on a complex project has been facing resource availability problems
over the last six months. However, the service provider has assured the project manager that the deliverables
will be on time. How Should the project manager address this situation?
A. Update the issue log.
B. Perform a qualitative risk analysis.
C. Perform a root cause analysis.
D. Implement a risk response plan.
430. A product owner has provided the team with a prioritized backlog for the initial launch of a new
product. After analysis, the team concludes that some work is missing to support the initial launch and
provides this information to the product owner. The product owner acknowledges the missing work and adds
it to the bottom of the backlog. The team is not happy with the prioritization that the missing work received.
What Should the project manager do in this situation?
A. Let the project team pull the recommended work from the bottom of the backlog to maximize value
creation.
B. Analyze and reprioritize the backlog and provide the decision to the product owner and team.
C. Recommend the product owner prioritize the missing work higher because it is needed for the minimum
viable product (MVP).
D. Empower the product owner by supporting the decision and instructing the team to follow the prioritization
as provided.
431. In the past, the project manager and the project team performed well predictive methodology.
However, the organization recently decided to adopt agile approaches, and the project sponsor wants to use
an agile approach in an upcoming project. Before initiating the project, what should the project manager do?
A. Prepare a risk report that captures the probability and impact of risks, and then share it with the project
sponsor.
B. Share the organization's decision with the team and make plans to adopt an agile approach in the
upcoming project.
C. Make a request to human resources for new team members who have agile experience.
D. Ask the project sponsor to change the approach back to predictive as that is the team’s strength.
432. A company has agreed to run a transformation project using agile approaches. During the
implementation, there is pushback from the functional groups that the project is moving too fast. What Should
the project manager have done at the beginning of the project to prevent this from happening?
A. Circulated the project charter
B. Assessed the organizational culture
C. Determined the level of maturity of the employees
D. Communicated the project schedule
433. A project manager is meeting with the project sponsor regarding a new project. The project manager
tells the sponsor that, as part of the communications management plan, a weekly email will be sent with the
status of the project, so the sponsor can be informed of the progress. The sponsor indicates that the email is
not necessary because they will ask for a status update whenever it is needed. What Should the project
manager do next?
A. Advise the project sponsor to request a 15-minute meeting, whenever necessary, with prior notification.
B. Agree to the project sponsor's request, but continue to copy them on the weekly email so they can be
informed of progress in case it is needed.
C. Tell the project sponsor that if they prefer to not receive the communication, there is no problem in
removing them from the email distribution.
D. Ask the project sponsor what sort of information is needed and agree on a frequency for the
communication.
434. An agile project has just started, and the backlog is being prioritized. The customer wants to prioritize
business value over identified risks. How Should the customer’s request be managed?
A. Accept risks as they decrease over a period of time.
B. Create a risk value profile to track the relative importance of risks.
C. Log and track risks separately as only business value is important.
D. Assess risks together with business value during prioritization.
435. A large organization decided to adopt an agile methodology based on the trends seen in the industry.
The organization invested a large amount of money in adopting it, but after a few months, the implementation
failed. What Should the project manager have done differently to avoid the implementation failure?
A. Conducted agile training for all employees ranging from the project teams through mid-level to upper-level
management.
B. Conducted a postmortem and captured the learning in organizational process assets for future use.
C. Assessed the organization's culture, performed a suitability analysis, and determined the future state.
D. Hired a third-party agile delivery team to do the implementation.
436. In a project management team meeting, one of the team members always argues with the project
manager about the objective, timeline, and deliverable of any assigned task. What Should the project
manager do to manage this conflict?
A. Schedule a meeting with the team member and their manager to discuss the issue.
B. Talk to the project sponsor about the team member's attitude.
C. Schedule a one-on-one meeting with the team member to talk about it and get their cooperation.
D. Find another person to replace this team member.
437. A project manager is working on a large project with a very difficult client. During the course of the
project, the project manager realizes that if the project team had a little more time and funding to make some
minor changes, the client could realize the benefits of 25% of the project outcomes early. How Should the
project manager approach this?
A. Concentrate on the current project milestones.
B. Update the project management plan for this new work.
C. Develop a business case and submit it to the client.
D. Make all the changes and then show the client the results.
438. An agile project team is building a new product. The stakeholders require ongoing illustration of
project business value. How Should the project manager proceed?
A. Prepare performance value reports for the business on an ongoing basis.
B. Include demonstrations of the built portion of the product at the end of every sprint.
C. Prepare a project report for the stakeholders and distribute it weekly.
D. Confirm the minimum viable product (MVP) and demonstrate it to the business when it is ready.
439. A project manager receives a request for proposal (RFP) from a client. The client is very clear about
the requirements. A requirements analysis must be done in the first month of the project, and the client wants
to see a demo of the work completed every two weeks. What project approach should the project manager
use?
A. Iterative for the requirements analysis and delivery phases of the project
B. Agile for all of the phases of the project, including the requirements analysis and delivery
C. Predictive for the requirements analysis and agile for delivery of the project
D. Predictive for the requirements analysis and delivery phases of the project
440. A project management team received news that a competitor has released the latest version of a
program. What should the team do next?
A. Review the project plan to evaluate if any updates should be made.
B. Crash the existing schedule with additional resources to deliver more features.
C. Stop the project immediately as the market opportunity has already been missed.
D. Continue with the project plan and target delivery date as expected.