Doc.

# PM-01 (R0, Date 01-Feb-20011

DUBAI CRANES AND TECHNICAL SERVICES LLC (DCTS)

Sequence and Interaction of IMS Processes
DCTS
Management

Customer

Monitoring, Measurement and Improvement

Interested
Parties

Customer
Satisfaction,
Feedback and
Complaints

Management Processes
Establish/Review
Management Policy,
Customer Focus and
Statement of Commitment
to fulfillment of QHSE
Requirements
Identify Processes needed
for IMS, determine the
sequence & interaction and
criteria to ensure
effectiveness of these
processes

Determine requirement,
provide and ensure
availability of resources for
operation, monitoring,
measurement and continual
improvement of IMS

Continual Improvement

Plan, Establish, Document,

Implement, Maintain &
Continually Improve IMS

Employee
Suggestions and
Feedback

Plan and Set/Update IMS

and QHSE Objectives

Internal
QHSE Auditing

Establish Responsibility,
Authority & Line of
Communication and
Appoint MR

Monitoring and
Measurement of IMS
Processes

Plan for and Ensure

Compliance to Legal and
Other Requirements

Analysis of Data

Establish Means of
Internal/External
Communication regarding
effectiveness of IMS

Control of Monitoring and

Measuring Devices

*Receiving,
In-process & Final
Inspections

Control of
Nonconformance
Evaluation of
Compliance to Legal,
Statutory & other
requirements
Monitoring &
Measurement of HSE
Performance

Emergency
Preparedness
and Response

Accidents, Incidents
and Near-Misses

Project
Expediting

Corrective/Preventive Action
Conduct Management
1

Product Realization
Sales and Estimation

Resource Management
Determine Resource
Requirements Related
to Human Resources,
Infrastructure & Work
Environment

Provide Suitable
Infrastructure & Work
Environment

Carry out Maintenance

of Infrastructure

Evaluate Suitability of
Existing Resources

Recruit Human
Resources or arrange
Competent Personnel

Measure
Effectiveness of
Training

Determine Training
Needs & Provide

Project Planning & Execution

QHSE

Engineering

Control Plan
Validate
Special
Processes
Assess HSE
Risks/Impacts

Plan HSE
Operational
Control

Evaluate &
Select Suppliers/
Subcontractors

Purchase/
Outsource
Products/
Services

Handling, Storage & Preservation

of Customer Supplied, Purchased
& Outsourced Products

Processing of Product / Provision of Services

Fabrication
Welding
Surface Preparation & Painting

*Verification of
Customer
Supplied,
Purchased &
Outsourced
Products

Control of
Records

Determine
Requirements of
Product
Identification &
Traceability

Production
Planning

Resource
Allocation

Identification & Traceability of Customer

Supplied, Purchased & Outsourced Products

Job
Loading
Erection/ Installation and Other Works

Identification & Traceability of In-process

Control of
Documents

Determine
Products to be
Supplied by
Customer

*Final
Inspection

*In-Process Inspections

Handling, Storage & Preservation

of Finished Products

Customer

PENINSULAR PETROTECH ENGINEERING W.L.L.

SETTING AND ACHIEVING IMS OBJECTIVES
Doc. #

PM-02

Rev.#

Rev. Date:

01-Feb-11

Process Owner :

Management Representative, Department/Section Heads, All Employees

Objective

To set and achieve SMART Objectives related to Quality, Occupational Health & Safety and

* Corporate Goals per Management Policy,

* Results of Hazard/Aspect Identification and Risk/ Impact
Assessment,
Inputs
* Results of Evaluation of Compliance to Legal
Requirements
* Results of Statistical Analysis of various types of
Monitoring Data data

* Results of Investigation of HSE Incidents,

* Results of Customer Satisfaction/Feedback Process,
* Results of Employee Suggestion/Feedback Process,
* Results of Internl/External Audits,
* Results of Internal/External Communication Process

The above mentioned Inputs shall be discussed in the Management Review Meeting.
The possibility of improving the results shall be discussed and responsibilities
delegated to the concerned.

Concerned, individuals from various function(s)/section(s)/department(s) shall

propose actions to improve the output of process(es) they own or otherwise have
control upon, and set relevant IMS Objectives identifying the targets, the means and
the time frame of acheiving these objectives.

Review the Objectives in Management Review Meeting

Objectives
SMART?

No

Yes

Implement the Programe and

record the outcome

Evaluate the effectiveness

Review the results in Management Review Meeting

No

Results as
Planned &
effective?
Yes

Update Programe and maintain Records

Records

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

INTERNAL AND EXTERNAL COMMUNICATION
Doc.#
Process Owner :
Objective
:

PM-03

Rev.#

Rev. Date:

1-Mar-11

Management, Management Representative, Concerned Department Head & Immediate Superior

To communicate matters related to Integrated Management System with Employees
Customers & External Parties

INTERNAL COMMUNICATION

Input

EXTERNAL COMMUNICATION

Management Policy
Objectives,
Legal, Statutory & regulatory requirements

Input

Management Policy
IMS
HSE related aspects

Receive inquiries related to

IMS from external sources

Conduct general awareness for all

Employees joining PPE through HSE
Induction & IMS Awarenes Training

Forward inquiries to MR
Immediate Superior shall make the
employee aware of the relevance and
importance of his/her activities, the
OH&S Hazards/Risks & Significant
Environmental Aspects/Impact related
to his/her activities and how he/she
contributes to the achievement of
IMS Objectives of PPE

MR to review the
correspondence and
discuss with the
Management

GM decides to
communicate?

NO

The HSE Committee of PPE

shall Convene Monthly Meetings
to discuss various HSE aspects

Employee Representative
shall communicate to employees
the decisions taken in the
meeting and laise between the
employees and the Management
team on all HSE related matters

The requirements of HSE

control measures shall be
communicated to employees
through Memos, Signage,
Posters, Notices on Display
Boards or any suitable means

Records of Communications to
be maintained with concerned
departments.

YES

MR to respond to external
party accordingly

MR or Delegate to
Communicate as decided

Records to be maintained
in MR office

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

CUSTOMER SATISFACTION AND FEEDBACK
Doc.#
Process Owner:
Objective :

PM-04a

Rev.#

Rev. Date:

18-Jan-12

Project Manager/Management Representative

To conduct Customer Satisfaction Survey, and Improve our performance

Upon completion of project works the Project Manager/

Engineer shall fill in the Job Completion Report (JCR) format
alongwith the Customer Satisfaction Survey (CSS) format

Project Manager/Delegate shall present to the

customer the JCR for acceptance/approval and
CSS for the Feedback on PPE's performance

Project Manaer to follow-up with the

Customer, receive JCR and CSS with
their Feedback & foward it to MR

MR to present and discuss the Customer

Feedback in the Management Review Meeting

Any areas identified

for Improvement?

NO

GM to delegate the responsibility of

Evaluating and identifying opportunities
for improvement form the feedback

YES

GM to delegate the responsibility

of Evaluating the necessity and
Feasibility of implementing the
identified improvements

Discuss the results of evaluation in the MRM

YES

Any
opportunity for
Improvement?
NO

Management
Decision in Favor
of Implementation?

NO

YES

Decide the Actions required, update the Objectives &

Programs and Implement the proposed improvement

Inform Client, if appropriate

Records
Approved JCR
Completed CSS

Update and Maintain Records

End

Carry out analysis

of data as per PM-27

Keep record for

future consideration

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

HANDLING OF CUSTOMER COMPLAINT
Doc.#

Process Owner
Objective

PM-04b

:
:

Rev.#

Rev. Date:

18-Jan-12

Management Representative
To satisfy customer needs by appropriate handling of Customer Complaints and
Negative feedback

Customer Complaints/Negative Feedback

(Verbal or Written)

Inputs
Client

Record the Customer Complaint in the Customer Complaint Report

Format and Log it

Investigate

Complaint
Justified?

NO

YES

Appropriate Remedial Action per Management Decision

Remedial Action
Satisfactory?

NO

YES

Inform Client, Close Out and Record

Any CAR
Raised?

YES

NO

Update the Customer Complaint Log

Carry out analysis

of data as per PM-27

Customer Complaint Report

Updated Customer Complaint Log

Output

Management Review Meeting

CAR Process

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

EMPLOYEE SUGGESTION AND FEEDBACK (ESFB)
Doc.#

PM-05

Process Owner:
Objective:

Rev. #

Rev. Date:

18-Jan-12

Management Representative
To improve IMS by effectively implementing Employee Suggestions & Feedback Mechanism

All emplyees are encouraged to forward their Suggestions

& Feedbacks directly to the MR or through the Employee
Representative (ER), who shall forward the same to the MR

Employee Suggestions and Feedback

Input

MR shall review the suggestion

for clarity and appropriateness

Clarify with the employee

who raised it.

Is the
suggestion clear and
appropriate?

No

Yes

MR shall forward the suggestion with his comments

and recommendations to the General Manager
for his review and decision/approval

Yes

Any Alternate
Suggestion?

No

Does
The Management
Approve?

Yes

No

Close it and keep as

record for future consideration

Intimate the employee. Plan for implementation

and update objectectives if applicable

Modify the Plan

Implement as planned & check results

No

Results as
Planned?

Yes

Update Objectives Program (if applicable) & inform the Employee

MR shall discuss the

status of ESFBs in MRM

Carry out analysis

of data as per PM-27

Output

Updated Employee Suggestion Log

Updated Records

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

MAINTENANCE OF PLANT AND EQUIPMENT
Doc.#

PM-06

Process Owner :
Objective

Rev.#

Rev. Date:

16-Jan-12

Maintenance Supervisor
:

To maintain all equipment in good/working condition

Break-Down Maintenance

Input

Preventive Maintenance
Breakdown Reports
Maintenance Requests
Breakdown History

PM Schedule
Breakdown History

Input

Plan Preventive Measures

Trouble Shoot the
Break-Down

Update /
Modify PPM
if required
Manpower Allocation

Identify Root Cause

Study
Breakdown
History
Identify Required
Materials / Parts

Carryout Maintenance Process

Purchase Requisition for

Required Materials / Parts
& Receipt of Materials

Record potential problems &

Maintenance History

PM-14a or PM-14c

No

Fixing/Reparing

Normal Operations
Confirmed?

Commissioning

Yes

Output

Conditioned Machinery
Maintenance Record
Updated Maintenance Schedule

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

CONTROL OF MONITORING & MEASUREMENT DEVICES
Doc.#

Process Owner :
Objective
:

PM-07

Rev.#

Rev. Date:

16-Jan-12

Custodian of Devices, QHSE Manager

To ensure that the Monitoring & Measurement Devices needed to provide evidence of conformity of
Products / HSE Charecteristics of Operations to Requirements are in a known state of calibration at
all times and are claibrated against National/International Standards prior to use

Input

List of Monitoring and Measurement Devices

New Monitoring and Measurement Devices

Identification of New
Devices needed for
Monitoring & Measurement

Purchasing shall Send

Inquiry & Receive
Quotations from
Approved Agencies

Raise PR for
Calibration

Register in Form
PPE/QF/IMS/390.

Identify Devices due for Calibration

within the next two weeks to one month

Devices Regularly
used or required for
current/upcoming use?

Yes

No

Identify the status of

Calibration on the device
in order to preclude
unintended use

Stop
Purchaisng and/or the
concerned shall Review
the quotations & identify/
select suitable supplier

Forward the quotations

for Approval of GM

Agency to take
necessary action.

Purchasing to Intimate the Custodian

Yes

Custodian to Send the Devices

to approved Agency and wait
for calibration services

Custodian to receive the devices

with the results of calibration

Yes

Results OK?
No

Approved?

No

Purchase to negotiate
with the agency and
take necessary action.

Results OK?

Yes

No

Verify the conformity of

results of previous
measurements carried out
by the device in question

Ensure identification of the

status of Calibration on the
device in order to preclude
it's unintended use

Custodian to intimate the concerned/client immediately,

take necessary action in order to recall, repair or replace
the affected product & ensure conformity to requirements

Update Calibration Record(s)

Updated Calibration Records

Output

Calibration Certificates
Results of calibration

Custodian to check calibration

certificate and stickers as
applicable for positive identification

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

DETERMINATION OF REQUIREMENTS RELATED TO PRODUCTS & SERVICES
(Marketing, Sales, Estimation & Proposals)

Doc.#

PM-08

Process Owner(s) :
Objective
:

Rev.#

Rev. Date:

Sales & Marketing Manager and Senior Estimator

To determine the requirements related to products and services including
applicable statutory & regulatory requirements.

Inputs

Inquiry
Tender Specifications
Customer Drawings
Any Statutory/Regulatory Requirements

All Inquiries, received through any channel, shall be forwarded to

Sales & Marketing Department (SMD). SMD shall log it in the register.

GM shall take
necessary
action in
coordination
with MM & SE

Marketing Manager (MM) & Senior Estimator (SE)

shall coordinate and Review the Inquiry/Tender
Requirements & related information for clarity and
relevance to Scope and Capability of PPE.

MM to Send
Queries to
Customer &
Receive
Clarifications

01-Mar-11

Information
Clear &
Explicit?

No

Yes

Yes

GM shall
forward the
Project
Information
and Summary
of Estimate for
the Review &
Approval of
DCM

No

Approved
by DCM?

Is approval
of Deputy
Chairman (DCM)
Required?

Yes

No

GM shall sign his

approval &
forward to MM for
submittal

Yes

MM shall submit the

Proposal & wait for
Customer to respond
(MM shall Follow-up
as required)

Inquiry within
PPE Scope/
Capability?
No

MM shall inform the General Manager (GM)

MM shall forward the

inquiry with all the related
documents to Estimation
Section (ES) for further
processing

SE shall
Raise
Queries
and forward
to SMD

No

Management
Decides to
Decline?
No

SE shall Review the Inquiry in

detail for Completeness and Clarity

Requirements
Complete &
Clear?

No

Yes

SE shall check for any Subcontracting

(SC) or Outsourcing (OS) requirements

Yes

Management shall
discuss with
concerned & plan to
make Alternate
Arrangements
[extra resources,
process(es) or new
facilities etc.]

Yes

Yes

MM shall
forward the
decline letter
and keep the
Record for
Reference

Output
Records

MM shall highlight the differences

between Order & Proposal and
forward to SE for necessary action

Any SC/OS
Required?

MM shall
analyse
proposal
and find out
the reason
for failure.

The received
Order shall
be forwarded
to MM

MM shall
keep the
Record for
Reference

MM shall
Compare the
Order with the
PPE Proposal

No

Order same
as Proposal?
Yes

GM to Sign
the Contract

No

ES to Send Inquiries
to Approved
Subcontractors/
Suppliers and
Receive Quotations
SE to Prepare the Estimate & Proposal
taking inputs from concerned, as required
and forward to SMD for further action

Job
Awarded?

SMD shall forward a copy of Final

CIF Package to ES for Records

MM shall assign the Job

Number, Update the Log,
complete the necessary
information in CIF and
Append Relevant
Attachments as required

Output
Records
MM shall review the Proposal with the
General Manager (GM) in coordination
with the concerned

SE shall
take
necessary
action

No

MM shall conduct a Kick-Off

meeting to briefly discuss the
project with concerned
Departments/Sections for
Project Execution &
Distribute CIF package.

OK to proceed?
Yes

Output

CIF
Contract Specifications
Customer Drawings
Statutory/Regulatory Requirements (if any)

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

QUALIFICATION OF WELDING PROCEDURE
Doc.#

PM-09

Rev.#

Rev. Date:

Process Owner :

Welding Engineer/Inspector

Objective

To establish a procedure for qualifying a welding procedure as per relevant standard(s)

16-Jan-12

Contract Specifications
Engineering Drawings

START

Inputs

Evaluate need of Qualifying

new WPS

Is a new Welding
Procedure required?

Use existing WPS

No

STOP

Yes

Identify Materials and Consumables and

check if there are special requirements
of the relevant code

Result Satisfactory?

Yes

No

Develop Preliminary Welding Procedure

(pWPS)

No

Modification in pWPS
required?
Yes

Train Welders
on pWPS

Modify

Carry out welding on test coupons,

record actual welding variables and
arrange TPI to witness

Arrange TPI to
Witness

Carry out RT
Formally record PQR and WPS

Investigate cause and

accordingly perform
Corrective action(s)

No

Is RT acceptable?
Yes

Get WPS and PQR

stamped by TPI and PPE

Arrange and carry out

Destructive Testing, PPE and TPI
shall witness this test

Approved PQR
Approved WPS

Output
No

Results of Destructive
test acceptable?

Yes

STOP

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

CONTROL OF WELDING CONSUMABLES
Doc.#

PM-10

Rev.#

Process Owner :

Store Keeper

Objective

To outline a procedure for control of welding consumables.

START

Inputs

Rev. Date:

1-Mar-11

Delivery Notes(DN), Batch Certificates(BaC)

LPO/FPO
Work Order

Stores to receive Welding Consumables(WCs) and

verify Quantity, Quality, Identification and condition
of packaging against DN, BaC, LPO/FCO.

Supplier to
take action.

QC to
distribute NCR
to concerned.

No

Stores to raise request for QC Inspection vide MIR and

QC Inspector shall carry out necessary Quality Checks,
against specifications, LPO/FPO, DN, BaC.
WCs shall be stored as
per Manufacterer's
recommendations.

QC to raise NCR on
Supplier.

WCs acceptable?
Yes

Yes

Are the WCs hermitically sealed?

No

As per project requirement(s) the Welding

Foreman/Supervisor shall place requests for WCs
through [Link] #: PPE/QF/ST/670, after verifying the
type of WCs required with QC Inspector.
The Store Keeper shall issue the WCs requested and
log the same in [Link] #: PPE/QF/ST/660.

-The welding Foreman/Supervisor shall ensure that Low

Hydrogen WCs shall be stored in Quivers at 70C at work place
for the duration of the shift which shall not be more than 8
Hrs or a duration specified by the manufacterer or as per
relevant code/standard, before returning WCs to stores.
-Hermitically sealed WCs shall be used within 12Hrs or as per
Manufacterer's recommendations or as per relevant
code/standard.
-All WCs shall be protected from moisture and splashes at all
times.

Any WCs not consumed, partially/fully at the end of

the shift shall be returned back to stores, indicating
the quantity returned in the [Link] #:
PPE/QF/ST/670, the Store Keeper shall verify and
record the same in [Link] #: PPE/QF/ST/660.

No

Is re-baking required?

No

Are WCs Low Hydrogen Flux

Coated?
Yes

WCs shall be baked in Calibrated

Baking Oven at a temperature &
duration specified by the
Manufacterer or as per relevant
code/standard. This shall be
recorded in [Link] #:
PPE/QF/ST/650. QC Inspector shall
witness & note this process.

After baking is complete transfer the

WCs to Calibrated Holding Oven at a
temp. specified by Manufacterer or as
per relevant codes/standards.

Outputs

Yes

Returned WCs to be re-baked shall be identified

with yellow colour marking on the stub, WCs that
have already been re-baked once, shall be
discarded. This shall be done jointly by Welding
Foreman/Supervisor and Store Keeper.

STOP

MIR
SIV
WCs BAKING LOG
WCs ISSUE LOG
Etc.

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

EVALUATION/RE-EVALUATION OF SUPPLIER/SUBCONTRACTOR
Doc.#

PM-11

Rev.#

Rev. Date:

18-Jan-12

Process Owner

: QHSE Manager & Purchasing Superintendent

Objective

: To evaluate the Suppliers'/Subcontractors' capability to provide products and services in

compliance to specified requirements

Input

List of Existing Suppliers/Subcontractors

List of Prospective Suppliers/Subcontractors

1
1. Conduct Supplier/Subcontractor Audit where practical
2. Send Evaluation Questionnaires to prospective Suppliers/Subcontractors

Audit Results/Supplier
response to Evaluation
Questionnaire Satisfactory?

CPAR

Raise Corrective/Preventive
Action Request (CPAR) and
forward to the Supplier/
Subcontractor for Action

NO

YES

Add Supplier/Subcontractor
to Approved List

YES

NO

Select Supplier/Subcontractor for

Procurement/Outsourcing requirements
based on their capabilities and place order

Monitor Suppliers'/Subcontractors'
for their Performance on compliance to
specified requirements, including product/
service quality, delivery schedules,
applicable regulatory/HSE requirements,
quality of relevant documentation & pricing

Determine the need

for Re-Evaluation

YES

Re-Evaluate

1
Performance
Satisfactory?

Action
Satisfactory?

Re-Evaluation
Required?
NO

Follow-Up
on CPAR

NO

YES

Rate the Suppliers/Subcontractors on the

basis of their performance monitoring results
Update and
Maintain Records

Output

List of Approved Suppliers

Records of Suppliers'/Subcontractors' Performance Monitoring

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

ACCIDENTS, INCIDENTS, NEAR-MISS INVESTIGATION
Doc.#

PM-12

Rev.#

Rev. Date:

16-Jan-12

Process Owner : HSE Officer, HSE Manager

Objective
: To ensure all incidents are reported and investigated in a timely and logically consistent manner, to capture
all information necessary to identify the causation factors and take necessary corrective actions to avoid its
recurrence.

Inputs

Accident
Incident
Near Misses

Victim/Witness to report to their

immediate Supervisor/Foreman

Supervisor/Foreman to report this to

Safety Department by filling relevant
format

HSE OFFICER TO INVESTIGATE

1. Inform HSE Manager
& General Manager

2. By questioning the victim /

witness about the details of event
3. Discuss with the Witnesses
4. Find out the Root Cause
5. To suggest the Corrective /
Preventive Actions.
6. To report the Results of
Investigation

HSE OFFICER TO:

1. Conduct Safety Meeting with
Concerned people
2. Discuss the results of investigation
where deemed necessary in
Management Safety Meeting
3. Explain in Tool Box Meeting

HSE Officer to keep Records

Output

Accident /
Incident /
NearMiss
Report(s)

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

CONTROL OF ENGINEERING PROCESS (DESIGNING)
Doc.#
Process Owner
Objective

:
:

PM-13a

Rev.#

Rev. Date:

Engineering Superintendent (SE)

To satisfy customer requirements (expressed & intended) pertaining to design of products
CIF
Contract Sepcifications
Contract Drawings
Relevant Codes and Standards
Regulatory & Statutory Requirements

Inputs

YES

Design
Subcontracted?

Receive Design Output and other

Documents from Subcontractor

Provide Design Inputs and Other

Requirements to Subcontractor

Subcontractor to review Design

Inputs and other information

Design Output
meets Design Input
Requirements?

Maintain Records of
Design Validation

YES

NO

Subcontractor to
Maintain Records
of Design Inputs

Inputs Clear &

Complete to process
Inhouse Design Works

NO

Results of Design
Validation Satisfactory?

NO

YES

YES

Maintain Records
of Design Inputs

NO

NO

Carry Out
Design Validation
as Appropriate

SE to Raise Query through

Projects Department and
Receive Clarification

YES

Subcontractor
to maintain
Records of
Review,
Verification &
Validation

Note: This should include evidence

of design & development, review
verification & validation as applicable.

SE Plan Design Development

Stages for Inhouse Designing,
related Review, Verification &
Validation requirements and
Assign Tasks to Personnel

SE to Determine &
Review Design Inputs
and Other Requirements

Subcontractor to Plan
and Carry Out Design
Development Activities

NO

Select Approved
Sub-Contractor

Any
Queries from
Subcontractor?

16-Jan-12

Client Approval
Required?

Formalize Internal
Approval and Distribute

No

YES

ES to Review
and Verify
Design Output

Carry Out
Design Works

Output
Submit to Client
through Projects
Department

Maintain Records
of Review &
Verification

Design Output
meets Design Input
Requirements?

NO
NO

Design Approved?

YES

NO

YES

PM-13b
Detailed
Drafting

DesignCalculations
DesignDrawings

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

CONTROL OF ENGINEERING PROCESS (DETAILING)
Doc.#
Process Owner
Objective

PM-13b

Rev.#

Rev. Date:

16-Jan-12

: Engineering Superintendent (ES)

: To provide complete and clear information related to enginnering drawings and Bills of Materials
to shop & site personnel for carrying out product processing as per contract requirements
CIF
Contract Sepcification
Input
Contract Drawings
Regulatory & Statutory Requirements

Review Design Documents

for clarity and completeness

ES to receive
required information

Carry Out Material Take-off.

MTO Complete?

Designer to take action

NO

YES

ES to raise query
to the Designer

NO

Documents
Complete, Clear
& Approved?

BOM

Authorize
BOM, release
& distribute

YES

Plan for Detailed Drafting Activities

and Prepare Tentative Drawings Register

Material Available
in Store?

YES

PM-15

NO

Raise Purchase Requisition

Carry Out
Detailing Works

Output

Check the
Detailing Output

Purchase Requisition

PM-14b

Decide Remedial Action

YES

Detailing Output
Complete & Clear?

NO

Update Drawing Register

Client Approval
Required?

YES

Submit for Client Approval

NO

Formalize Internal Approval

Documents
Approved?

YES

Apply Control Procedure and Distribute

Detail Drawings

Output

NO

PENINSULAR PETROTECH ENGINEERING W.L.L.

PURCHASING PROCESS
PROCUREMENT OF FIXED ASSETS
Doc. #

PM-14a

Process Owner
Objective

Rev.#

Rev. Date:

01-Feb-11

: Purchasing Superintendent
: To ensure that all the fixed assets (whether general purpose, routine work related or project specific) are purchased in
conformance to the requirements determined, reviewed and approved by designated authorities.
Start

Requisitioner to Evaluate the procurement requirements

and raise a manually generated Purchase Requisition-PR
(Note: Do not raise PR through OPMAN System.)

Requisitioner Department Head

(RDH) shall review the PR for
accuracy and completeness

PR Accurate
& Complete?

Yes

No

Requisitioner shall modify/

correct the PR as necessary
SS to enter the PR
details in the OPMAN
System & forward
it to Purchasing
Superintendent (PS)

No

SS shall check
the availability of
PR items in Stock

In Stock?
Yes

No

Yes

PS to Log the
PR & forward it
for review and
approval of GM

SS shall offer the

available items for
the Requisitioner/
RDH to check

Requisitioner/RDH to
check the suitability of these
items for the intended use

Suitable?

SK to issue the items

to requisitioner and
update the inventory

RDH shall Approve

& Forward the PR to
Stores Supervisor (SS)

Records Generated
PR, SIV, ISJ, ICN
(as applicable)

Stop
OK to
process?

No

Requisitioner to take necessary action and

resubmit the PR to RDH for review and approval

PS to raise query to requisitioner & report to GM

No

Yes

OK to
process?
GM to forward
the PR for
Review &
Approval of
Vice Chairman

PS to Select (preferably 3 or
more) Suppliers from the
Approved List & send Inquiries to
them with complete information of
PR requirements

Yes

Quotations
Received?

Yes

No

PS to
Distribute
PR copies to
concerned

Supplier
to take
action

PS to
Follow-Up
with Supplier

PS to compare each Quotation

against requirements of PR. PS shall
consult the Requisitioner/DH for
technical inputs if required.

Quotations
Accurate?

No

PS to take
necessary action

Yes

No

PO
Approved?

PS to prepare a comparison sheet and raise a Purchase

Order (PO) in line with the most competitive quotation.

GM to review
approve the PO

Yes

Supplier shall take

necessary action

Stores/Requisitioner/RDH to
receive Goods & verify for
Quality & Quantity of Products

PS to forward
the PO to
Supplier

Products
Accepted?

No

Yes

Stores to verify correctness and

completeness of necessary documents
PS to Distribute
PO copies to
concerned
No

Any Installation &

Pre-Commissioning?

Yes

Documents
OK?

Yes

Records Generated
PR, PO, DN, LSR/ISR,
MI, SIV, ISJ, ICN
(as applicable)

Stores to issue/
handover the product
to Requisitioner,
update the Inventory
and distribute records
to concerned

Supplier/Representative shall carry out

Installation & Pre-Commissioning
Supplier/Representative
shall take necessary action
Yes

End

Pre-Commissioning
OK?

No

No

PS to
coordinate with
Supplier

PENINSULAR PETROTECH ENGINEERING W.L.L.

PURCHASING PROCESS
PROCUREMENT OF PROJECT RELATED MATERIALS/SERVICES
Doc. #

PM-14b

Process Owner
Objective

Rev.#

Rev. Date:

01-Feb-11

: Purchasing Superintendent
: To ensure that the raw material, semi-finished/finished products, services etc. are procured in conformance to the requirements
determined, reviewed and approved by designated authorities.

Start

Inputs

Approved Drawings
Material Take Off
Bill Of Materials

Engineering Superintendent
(EnS) shall review the PR for
accuracy and completeness

Requisitioner to Evaluate the procurement requirements

and raise a manually generated Purchase Requisition-PR
and forward to Engineering Superintendent for Approval
(Note: Do not raise PR through OPMAN System)

PR Accurate
& Complete?

Yes

No

Requisitioner shall modify/

correct the PR as necessary

SS shall enter the PR details in the

OPMAN System & forward it to
Purchasing Superintendent (PS)

No

SS shall check
the availability of
PR items in Stock

In
Stock?

EnS shall Approve

& Forward the PR to
Store Supervisor (SS)

Yes

QC Inspector shall
check the quality &
relevant documents for
these items in line with
the PR requirements

No

Suitable?
Yes

PS to Log the
PR & forward it
for review and
approval of GM

QC Inspector to
release the material
and generate
Material Inspection
Report (MIR)

SK to issue the items

to requisitioner and
update the inventory

SS shall offer
the available
items for QC
Inspection

Records Generated
PR, MIR, MTC,
SIV, ISJ, ICN
(as applicable)

Stop

OK to
process?

PS to raise query to
requisitioner & report to GM

No

Requisitioner to take necessary action and resubmit

the PR to EnS for review and approval

Yes

PS to
Distribute
PR copies to
concerned

PS to Select (preferably 3 or
more) Suppliers from the
Approved List & send Inquiries to
them with complete information of
PR requirements

PS to take
necessary action

Quotations
Received?

PS shall compare each Quotation

against requirements of PR. PS
shall consult the EnS for technical
inputs where required.

Yes

No

Supplier to
take action

PS to Follow-Up
with Supplier

No

Quotations
Accurate?
Yes

No

PS to prepare a comparison sheet and raise a Purchase

Order (PO) in line with the most competitive quotation.

GM to review &
approve the PO

PO
Approved?
Yes

Supplier to
take action

PS to forward
the PO to
Supplier

Stores/QC to receive Goods &

verify for Quality & Quantity of
Products

Products/
Services
Accepted?

No

Yes

PS to Distribute
PO copies to
concerned

Records Generated
PR, PO, DN, LSR/ISR,
NCR, MIR, BC/MTC, MI,
SIV, ISJ, ICN
(as applicable)

Stores/QC to verify
correctness and
completeness of necessary
documents

Stores to issue the product to Requisitioner, update

the Inventory and distribute records to concerned
End

Yes

Documents
OK?

No

QC to Raise
NCR on
Supplier

QC to
Distribute
NCR copies to
concerned

PENINSULAR PETROTECH ENGINEERING W.L.L.

PURCHASING PROCESS
PROCUREMENT OF GENERAL STOCK GOODS
Doc. #
Process Owner
Objective

PM-14c

Rev.#

Rev. Date:

01-Feb-11

: Purchasing Superintendent
: To ensure that all stock goods are purchased in conformance to the requirements determined, reviewed and approved
by designated authorities.
Start

Stores Supervisor (SS) to check the stock level, evaluate

the need to procure the stock items and raise a Purchase
Requisition-PR through the OPMAN System & log it.

Purchasing Superintendent (PS) to review

the PR for accuracy and completeness

PR Accurate
& Complete?

Yes

No

SS to modify/correct the
Purchase Requisition as necessary

Yes

PS to sign & forward the PR for

review and approval of GM

OK to
process?
No

PS to instruct SS for
necessary action

SS to take necessary action and

resubmit the PR to PS

PS to Select (preferably 3 or
more) Suppliers from the
Approved List & send Inquiries to
them with complete information of
PR requirements

PS to
Distribute
PR copies to
concerned

Quotations
Received?
No

Supplier to
take action

PS to take
necessary action

PS to compare each
Quotation against
requirements of PR

Yes

PS to Follow-Up
with Supplier

No

Quotations
Accurate?
Yes

No

Review & Approval

of PO by GM

PO
Approved?

PS to compare the Quotations, identify the most

competitive one and raise Purchase Order (PO)

Yes

Supplier to
take action

PS to forward
the PO to the
Supplier

Stores/QC to receive Goods

& verify for Quality & Quantity
of Products

Stores/QC to
Raise NCR on
the Supplier

Products
Accepted?

No

Yes

PS to
Distribute PO
copies to
concerned

Stores/QC to verify correctness and

completeness of necessary documents

Stores to update the Inventory and

distribute records to concerned
Records Generated
PR, PO, DN, LSR/ISR,
NCR, MIR, BC/MTC,
MI, SIV, ISJ, ICN
(as applicable)

End

Yes

Documents
OK?

No

Stores/QC to
Distribute
NCR copies
to concerned

PENINSULAR PETROTECH ENGINEERING W.L.L.

PURCHASING PROCESS
OUTSOURCING OF SERVICES
Doc. #

PM-14d

Process Owner
Objective

Rev.#

Rev. Date:

22-Jan-12

: Concerned Department Head and Purchasing Superintendent

: To ensure that the Product(s) outsourced are in conformity to the requirements determined , reviewed and approved by
designated authorities.
Process Requirements
List of Approved Suppliers/Subcontractors

Start

Inputs

The concerned Department Head shall determine

the requirements of a process to be outsourced

Department Head shall raise a Purchase Requisition (PR)

specifying all the requirements related to the services to be
outsourced clearly, including but not limited to scope of works,
approval of procedures, processes, quality plan, Inspection and
test program and equipment, qualifiction/competence of personnel,
any Occupational Health and Safety requirements,
any statutory, regulatory, or other requirement.

Receive Quotations from the subcontractors and

evaluate them in coordination with the concerned
Department Head for completeness, compliance
to requirements, clarity and cost efficacy, and
submit to General Manager for his approval

Purchasing Department shall send enquiries

to prospective subcontractors selected from
List of Approved Suppliers/Subcontractors
and follow-up for their quotation/response
Subcontractor to take
necessary action

Prepare
Subcontract
Document/
Order

Yes

Approved?

Negotiate with the

Subcontractor

No

To be referred to
Tax Department?

No

Issue the Subcontract/

Order to the Subcontractor

The subcontractor shall realize

the services as per requirements

Update the Subcontract/

Order as advised and sign the
agreement with Subcontractor

The subcontractor shall raise Requests For

Inspections (RFIs) at predefined stages
in accordance with the approved ITP

Yes

Forward the Subcontract/

Order to the Tax Department
and receive their advice

PPE QA/QC Department shall carry out

Inspections as requested as well as any
surveillance /monitoring activities of
in-process works at predefined stages
in accordance with the approved ITP

Results
acceptable?

No

Inspector shall raise NCR and

intimate the subcontractor for
necessary action

Supplier to take necessary action

& re-offer the works for verification

Yes

QA/QC shall Record the Acceptance

of the services rendered and
intimate the concerned accordingly

Records

Concerned Project Manager/Engineer

shall complete the formalities of Take
Over/Hand Over as required

Records

Outputs

Realized Services
Records of Take Over/Hand Over
(as applicable)

NCR
Input to
Supplier/Subcontractor
Records of
Inspections/Monitoring and
Input to
Supplier/Subcontractor

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

STORAGE, HANDLING & ISSUE OF MATERIALS, INCLUDING CUSTOMER
PROPERTY
Doc.#

PM-15

Rev.#

Rev. Date:

1-Mar-11

Process Owner : Storekeeper / Material Controller

Objective
: To control the Received Materials and ensure of it's safe Storage

Input

Purchase Requisition
Order Confirmation Letter
Delivery Note from Supplier

Stores Incharge to receive

Prepare MIR

Raw Material, Buyout Items &

Consumables

Welding Electrodes

QC Check
Materials

NO

Segregate Defective/Nonconforming Materials to

prevent unintended use

Stores Assistant to check the

received material and Accept /
Reject accordingly
Update the Inventory

YES

Follow procedure for Control

Stores to Mark Job No. &

Material ID and Store Materials

Store at designated

Receive appropriate
Material Request From

IP-05
Ensure Materials are stored in a
suitable environment & safe
condition

Issue Materials as
required and log in the

Update the Inventory System

Receive Request for Materials

Issue Materials

Output

Delivery Notes
Inspection Reports
NCR's If any
MSDS
Site Issue Note
Material Issue Note
Consumable Issue Note

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

PRE-FABRICATION AND FIT-UP OF COMPONENTS
Doc.#

PM-16

Rev.#

Rev. Date:

01-Mar-11

Process Owner :

Workshop Supervisor

Objective

To establish a procedure for the pre-fabrication and fit-up of product in line with approved drawings and contract
specification in order to meet the customer requirements.

Inputs

Contract Information Form (CIF)

Contract Specifications
Engineering Drawings
Bills of Materials (BOM)
Inspection and Test Plan (ITP)

Workshop Supervisor and

if required, his team shall Study
Drawings, Applicable WPSs and
other relevant documents

Information Clear
& Complete?

Receive
Clarifications

No

Workshop Supervisor to Raise Query to

Engineering & Copy to Projects & QA/QC Dept.

Yes

Shop Supervisor to check the Project Schedules

and assign the job to Fabrication Team

Query

Fabrication Team to Carry Out Cutting & Fit-Up

of Components as per Approved Drawings and
Approved Welding Procedure Specification (WPS)

Foreman to Carry Out

In-Process Checks

Results OK?

Foreman to Carry Out

Necessary Adjustments

No

Yes

Foreman to Raise Request for QC Inspection

QC Inspector to carry out necessary Inspections

in accordance with Approved Drawings, Contract
Specifications, Approved WPS and Approved ITP

Results OK?

Foreman to Re-Offer the

Product after Completion
of Necessary Action

Raise NCR and Follow the

Procedure for Control
of Non-Conformance

No

Yes

NCR

Release for Welding

Records

Welding

Inspection Reports
Cleared RFIs

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

WELDING
Doc.#

PM-17

Rev.#

Rev. Date:

1-Mar-11

Process Owner :

Welding Supervisor

Objective

To establish a procedure for the welding of products in line with approved drawings and contract specification in
order to meet the customer requirements.

Inputs

Contract Information Form (CIF)

Contract Specifications
Engineering Drawings
Bills of Materials (BOM)
Inspection and Test Plan (ITP)

Welding Supervisor and if required, his team

shall Study Drawings, Applicable WPSs, and
other relevant documents and Ensure that the
Request for Inspection (RFI) of Fabrication
Stage is cleared from the QA/QC Dept.

Information Clear
& Complete? Approved
WPS Available?

Receive
Clarifications

No

Welding Supervisor to Raise Query to

Concerned Dept. & Copy to Projects

Yes

Query

Welding Supervisor to check the Project

Schedules and assign the job to Qualified Welders
Qualified Welders to Carry Out Welding in line
with Approved Drawings and Approved WPS

Foreman/Welder to Ensure
Completion of Welding, Cleaning
and Necessary Identification

Results OK?

Foreman/Welder to Complete
the Required Operations

No

Yes

Foreman/Welder to Raise Request for QC Inspection

QC Inspector to carry out necessary Inspections

in accordance with Approved Drawings, Contract
Specifications, Approved WPS and Approved ITP

Results OK?

Foreman to Re-Offer the

Product after Completion
of Necessary Action

Raise NCR and Follow the

Procedure for Control
of Non-Conformance

No

Yes

Release for Further Processing

NCR
Inspection Reports
Cleared RFIs

Welding

Records

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

PROTECTIVE COATING PROCESS
Doc.#

PM-18

Process Owner :
Objective
:

Rev.#

Rev. Date:

16-Jan-12

Painting Superintendent / Painting Foreman

To establish a Procedure for the Blasting / Painting works as per standards and customer
requirements.
CIF, Work Order, Contract Documents
Job Specifications
Procedure/Method Statement
Input Painting
Mechanical Clearance if applicable

As per requirment of
contract/code/specification foreman to
plan and explain to operatives.

Intimate painting inspector on start of

surface preparation activities

Carry out Surface Preparation

QC to note substrate condition

Request for QC Inspection

QC/Foreman to check weather
condition

No

Is Surface
Preparation & weather
condition acceptable?

Yes

Yes

Acceptable?

No

Apply Protective Coating

Wait till weather

condition is acceptable

Request for QC Inspection after drying

of applied coat

Is Protective Coating
acceptable?

QC to raise NCR
Operations to take
necesary corrective action

No

Yes

Output

Painted Materials
Inspection Reports

Shipping / Further Processing

DN,
PQR

L. (PPE)

16-Jan-12

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

INSTALLATION OF CATHODIC PROTECTION SYSTEM ON SITE
Doc.#

PM-19

Process Owner :
Objective
:

Rev.#

Rev. Date:

1-Mar-11

Cathodic Protection Department Head/Cathodic Protection Engineer

To outline a procedure of activities carried out to protect structures/tanks etc. with CP both
onshore & offshore.
CIF, Codes & Standards as applicable
Job Specification, Approved Design if applicable
Inputs
Approved Method Statement, Work Order
PTW if required

Is excavation /boring
required?

Yes

No
Make arrangements/Perform
excavation/boring to required
degree/depth as contract/specification.

Make arrangements for installation of Sacrificial

Anodes(SA) or Impressed Current Cathodic
Protection(ICCP) System and Earthing as required.

Install and connect SA/ICCP as

required/specified with standard
clamps/thermit welding.

for buried/UGI systems

Backfill with coke/conductive medium
around anodes as required, followed with
gravel and then finally with earth.

for immersed systems

Check for acceptable potential as per
design/specification between structure and
soil/seawater/medium with standard reference
electrode as applicable. Client/End User shall
witness the same.

Is the reading
acceptable?

Trouble shoot and make corrective

/preventive action(s) as required.

No

Yes
Commision the system
and apply for End
User/Client approval.

Document and
Record the
Approval.

Apply for Final

Approval.

Alternatively for ICCP systems

For the first 10 days moniter the potential difference(PD)
and current between the structure and the medium, while
slowly increasing the current to a predetermined value,
noting any increase over this value.

Yes

Are the readings

within limit?

No

Output

Job completion reports

Commisioning reports
Etc.

Trouble shoot and make corrective

/preventive action(s) as required.

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

PRESERVATION, PACKING & DELIVERY OF SHOP FABRICATED PRODUCTS
Doc.#
Process Owner :
Objective :

PM-20

Rev.#

Rev. Date:

16-Jan-12

Workshop Manager (WSM) or Authorized Delegate

To establish a standard procedure to ensure preservation of shop fabricated products from damages or
deviations, pack, load and dispatch them maintaining conformity to requirements.

Inputs

ITP (Inspection Test Plan)

QP (Quality Plan)
CIF
Contract Specifications
Fabrication Release Report (FRR)

WSM to ensure that stage wise

inspection is complete and Fabrication
release report has been issued
from QA/QC

Yes

Are Quality requirements

Satisfied ?

WSM to follow up with

QA/QC Department
for necessary action

No

QA/QC to perform required

inspections / action

Preserve completed product(s)

from damages and any other
non-conforming conditions

Is special preservation
and packaging required?

Yes

No

Special preservation &

packaging to be completed
as per contract requirements

Prior to loading/dispatch,
a final inspection request
shall be raised to QC

Final
Inspection
Report

NCR

QA/QC to raise NCR,

required Remedial Action
shall be taken by WSM

No

Inspection results
acceptable?

Yes

Product to be re-offered
for inspection
Record
(Photos)

Outputs

Final Inspection Release Report

shall be issued by QA/QC

When Required, Shop Fabricated

Products shall be photographed
after loading & just before dispatch

Final Inspection Report

Job Dossier (when required)
Delivery Note

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

RECEIVING, STORAGE AND UTILIZATION OF PRODUCTS AT SITE
Doc.#

PM-21

Process Owner :
Objective :

Rev.#

Rev. Date:

18-Jan-12

Project Manager
To establish a standard procedure for receiving, proper storage and controlled utilization of products at site.

Inputs

Materials/Tools Indent
Delivery Note
Contract Requirements

Upon arrival of product(s) on site the quantity and visual

condition of the product shall be verified by Site Engineer
Concerned to take
necessary action

No

Quantity & visual

condition acceptable?

Yes

Site Engineer/QC
Inspector shall raise
NCR and intimate
the concerned

NCR

Delivery Note to be signed off & product(s)

to be off-loaded as per requirements

Yes

Special preservation &

storage required?

No

Special preservation &

storage shall be performed
as per specification and/or
contract requirements
The products shall be stored
appropriately in a safe manner
such that it's conformity to
requirements is not altered
Products shall be utilized on site as required, upon
authorization from Project Manager/Engineer

Outputs

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

SITE OPERATIONS
Doc.#

PM-22a

Rev.#

Rev. Date:

16-Jan-12

Process Owner : Project Manager, Project Coordinators, Site Supervisors

Objective
: To Coordinate Projects inline with Customer & Other applicable requirements and matain a single point of
contact for customer communication

Input

Contract Specifications
Contract Drawings
QHSE Requirements

Prepare / revise Project Schedule

Arrange Site working team

Submit Project Schedule for Client's

approval (if required)

NO

Approved?

Mobilize workers, equipments

& machineries as required

Follow Process
PM-14 (if req.)

YES

Distribute to all concerned Depts. Heads

Receive Project ITP and relevant

procedures for submission for approval

Follow Process
PM-15(if req.)

Follow Process
PM-16(if req.)

Submit to Client for approval

Follow Process
PM-17(if req.)
NO

Approved?
Follow Process
PM-18(if req.)

YES

Job involves
Site work?

YES

NO

Receive Job Status

Update Project Schedule

Arrange necessary documents for

submission

Output
Project Completion Report

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

ERECTION AND INSTALLATION
Doc.#

PM-22b

Process Owner :
Objective
:

Rev.#

Rev. Date:

1-Mar-11

Project Management
To establish a formal procedure covering all installation / erection activities carried out

Input

CIF
Specification
Drawings

Site Supervisor to study the Contractural

requirements

Site Supervisor to study drawings to prepare

Erection Plan

Site FM to carryout allignment checks and

adjust it as required.

No

Are Anchor Bolts

No

QC Check Ok?

required to be
planted into
concrete?
Yes

Yes

Site Supervisor to arrange Handover Checks

with Customer Representative
Civil Contractor/Section to Plant Anchor Bolts
in the Concrete

Anchor Bolts levels

are ok?
Yes

Obtain Customer Representative Signature on

Job Completion Certificate or Final Inspection
Report
No

Pass the appropriate records to concerned

department

Determine the erection plan and provide clear

instruction to Riggers / Erectors
Output

Site Foreman to check received materials from

Prodcution Dept. against Dispatch Notes for

Job Completion Report

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

DATA ANALYSIS AND IMPROVEMENT
Doc.#

PM-27

Process Owner :
Objective :

Rev.#

Rev. Date:

16-Jan-12

Management Representative (MR)

To Analyse the data from various Monitoring & Measurement activities as well as any other sources
NCR Data
CPAR Data
Internal Audit Results
External Audit Results

Input

Customer Complaints
Customer Satisfaction & Feedback
Supplier Performance Evaluation, Re-Evaluation
Employee Suggestion & Feedback

Analyse Data for Various Aspects

and classify
(Type, Tasks, Sources, Causes etc.)

Human

Process/Method

Plant & Equipment

Work Environment

Supplier

Evaluate Competence

PM-28 or
alternative
arrangements

NO

Competence
Ok?

Is CPAR
required?

NO

YES
YES

Raise CAR,
Investigate
Root Cause

Decide and Take

Corrective/Preventive
Action

NO

Update Objectives
as applicable

Results Ok?
YES

Update Records
& Closeout

Output

Report(s) of Data Analysis

CARS
Updated Suppliers List
Updatd Objectives Program

Others (as relevant)

PENINSULAR PETROTECH ENGINEERING W.L.L. (PPE)

IDENTIFICATION OF TRAINING NEEDS AND PROVISION THEREOF
Doc.#

PM-28

Rev.#

Rev. Date:

16-Jan-12

Process Owner: Department Head, Magament Representative, Top Management

Objective: To identify training needs & provide training to the personnel on Quality & HSE requirements

Inputs

Joining Report of New Employee

Contractual requirements for personnel competence
PPE Competence Requirements related to QHSE
Changed Circumstances

Conduct general awareness for all Employees joining

PPE through HSE Induction & IMS Awarenes Training

Immediate Superior shall make the employee aware of their roles & responsibilities, relevance
& importance of their activities, the OH&S Hazards/Risks & Significant Environmental
Aspects/Impacts related to their activities/behaviour, the benefits of their compliance to IMS
requirements & improved performance and potential Consequences of departure from specified
requirements and how they contribute to the achievement of IMS Objectives of PPE

Immediate Superior shall evaluate the QHSE performance of his/her subordinates periodically
on the basis of job requirements and results of daily output and identify any QHSE Training needs.
The HSE supervisor shall evaluate the HSE performance of the employees on regualr
as well as eventual basis and identify any HSE Training Needs

The concerned Manager or QHSE Manager shall review the identified

training needs and propose necessary Training to the General Manager

External or
In-House?

Arrange and provide In-House

Training as required

Arrange and provide External

Training as required

Evaluate the effectiveness of training through

post-training exam results, certifications
and results of annual performance appraisal

Update and mainatian

the Training Records

Output

Updated Competence Requirements related to QHSE

Annual Performance Appraisal
Certificates
Training Records