APPLICATION SHEET
A TRUSTED SOLUTION
Intergraphs smart safety and security
solutions protect people, property, and
infrastructure around the globe. Our software
helps the worlds most dynamic police,
fire, EMS, and emergency communications
agencies safeguard their communities,
from New York City to So Paolo and from
Germanys borders to the entire country of
New Zealand. Find out how Intergraph CAD
can help your agency improve public safety.
COMPUTER-AIDED DISPATCH FOR
PUBLIC SAFETY
Keeping pace with advancing technology requires leadership, innovation, and skill.
Intergraphs Computer-Aided Dispatch (I/CAD) system leverages next-generation
communications, improves mobility and safety, and reduces the time and cost to deploy
new technologies. You can make smarter decisions and respond to incidents faster
while making the most of limited resources.
Our latest CAD version integrates voice, text, and data in one easy-to-use system. We
combine call control and incident creation for more efficient operations, and even let you
ONGOING INNOVATION
Intergraph supports the latest public safety
technologies, such as the ability to send texts
and video to the public safety answering point,
person-level tracking, and popular desktop,
laptop, and mobile platforms. Our innovation
continues as new technologies emerge.
view incoming and answered calls on a map for faster call assessment.
To interact with different systems, our flexible architecture, along with our EdgeFrontier
product, ensures support for evolving standards and capabilities. This means youll be
ready for new technologies as they become available.
To enhance personnel safety, the systems core capabilities include person-level tracking,
allowing dispatchers to pinpoint individual responders locations to assess and respond
STANDARD COMPONENTS
I/Executive
I/Dispatcher
I/Informer
I/Calltaker
I/Backup
to risks and hazards in real time. You can also share multimedia files with field personnel
who have constant access to the dispatch center on smartphones and tablets.
Together, Intergraphs industry-leading capabilities provide the insight you need to better
prepare for what lies ahead.
FEATURES AND BENEFITS
I/NetViewer
I/Map Editor
Next-Generation Communications
Integrated Voice, Text, and Data
OPTIONAL COMPONENTS
Our solutions help agencies transition to next-generation communications. Our add-on
I/NetDispatcher
Intergraph Communications Controller integrates voice and text calls, providing complete
I/Question and Answer
call control and support for multimedia. For further situational awareness, our Video
Map Administrator Utility
I/Push to Talk
Responder product lets you associate video with CAD events, control surveillance cameras,
and extract relevant video clips.
I/Page
Combined Call Control and Incident Creation
I/Fire Station Alerting
Intergraph Communications Controller integrates call control and call-taker functions
I/Fire Station Printing
in a single environment, with common functions conveniently available directly
CAD Connect for EdgeFrontier
from the CAD map. Integrated workstations increase capabilities and improve
Mobile for Public Safety
Remote Content Manager
ergonomics while reducing errors and eliminating crowded desktops.
Display of Incoming and Answered Calls
that lets you see the nearest events, view how many calls you
Our software gives you instant access to relevant spatial information
have, run searches on license plates, and other commonly used
to improve incident management. You can visualize voice and text
queries all from one screen. Weve also added support for the
calls on the CAD map before theyre even answered so you
latest and most reliable platforms, better tools for system
can begin call assessment earlier in the process. For example, the
management and maintenance, and new options for high
ability to see the callers location and reported incident address at
availability and disaster recovery.
the same time helps avoid possible errors in incident location.
New Multi-Source Map
Better Interoperability
Our supplemental multi-source map gives you easy access to
Our CADs flexible architecture, combined with EdgeFrontier, is
masses of publicly and privately held data. You can overlay multiple
ready to support advancing next-generation capabilities. This
data sources on your map display for additional insight into conditions
ensures your ability to interact with different communications systems
in your area of interest.
and consume future next-generation data and services.
Reduced Time and Cost
Mobility and Safety
Faster, Simpler Connectivity
Person-level Tracking
EdgeFrontier saves time by reducing or eliminating custom
Tracking individual responders allows dispatchers to view each
interfaces used in implementations, upgrades, and new technology
persons location, permitting real-time risk assessment. You
deployments. It replaces the need for version-specific custom
can track responders as part of a unit or independently at the
coding and allows agencies to manage their own interfaces. Our
scene of an incident on the CAD map and in I/NetViewer
solution also supports simplified interfaces with partner companies.
and I/NetDispatcher. With more information about individual
responders, you can better manage resources through the entire
incident life cycle.
Easier, Less Expensive Installations
Our smartphone and tablet solutions are cheaper and quicker
to deploy than other options. Integrated workstations reduce
Better Situational Awareness
hardware and the cost of supporting separate workstations,
Now you can share pictures and video to improve situational
including energy and cooling. Overall, we improve the total cost
awareness in the field. Intergraph Communications Controller
of ownership for systems.
supports multimedia attachments associated with incoming calls,
which can be relayed to responders in seconds. This provides
them with more and better information about incidents, so theyre
prepared for whats next.
Constant Access on Smartphones and Tablets
With Mobile Responder, field personnel can gain real-time CAD
information wherever they go on iPhones, iPads, Android, and
Blackberry devices.
Streamlined Map Updates
Our new streamlined workflows improve map rolls by simplifying
map creation and updates. This ensures accurate, up-to-date
maps for faster response.
Analytics and Reporting
Business Intelligence Direct, built into CAD, lets you easily run
preconfigured reports for incident monitoring, response times,
and other performance indicators. Putting this information to use
Better Maps, Simpler Tools
helps you improve operations to save time and money. Additional
Enhancements in Mobile for Public Safety include the ability to
Business Intelligence solutions are available separately.
align maps in the direction of travel and a new patrol dashboard
ABOUT INTERGRAPH
Intergraph helps the world work smarter. The companys software and
solutions improve the lives of millions of people through better facilities,
safer communities and more reliable operations.
Intergraph Process, Power & Marine (PP&M) is the worlds leading provider
of enterprise engineering software enabling smarter design and operation
of plants, ships and offshore facilities. Intergraph Security, Government
& Infrastructure (SG&I) is the leader in smart solutions for emergency
response, utilities, transportation and other global challenges.
For more information, visit [Link].
Intergraph is part of Hexagon (Nordic exchange: HEXA B; [Link]),
a leading global provider of design, measurement, and visualization
technologies that enable customers to design, measure and position
objects, and process and present data.
2014 Intergraph Corporation. All rights reserved. Intergraph is part of Hexagon. Intergraph, the Intergraph logo, and EdgeFrontier are registered trademarks of Intergraph Corporation or its subsidiaries in the United States and in other countries. Other
brands and product names are trademarks of their respective owners. 8/14 PSF-US-0026H-ENG
