Technical Bulletin 201502
201502
www.jcmglobal.com
Latest JCM Software Listing
For the latest updates on JCM Global products,
services, and events, follow JCM Global on FaceBook,
Google, LinkedIn, Twitter, and YouTube
facebook.com/JCMglobal
twitter.com/jcmglobal
Gplus.to/JCMglobal
youtube.com/jcmglobal
linkedin.com/company/jcm-global
Parts are Parts
Figure 1: FutureLogic Evaluation Harness (P/N 150-00013-100)
UNIT
Country
ID
Version
Check
Sum
CRC
UBA-10/11-SS
USA
ID-003
V-2.71-51
F144
402C
UBA-10/11-SS
USA
ID-024
V-2.71-24
3F71
89E4
UBA-14/24-SS/SU
USA
ID-003
V-2.71-39
75C7
A8F2
UBA-14/24-SS/SU
USA
ID-0G8
V-2.71-72
B6FF
3511
UBA-14/24-SS/SU
USA
ID-024
V-2.71-36
0517
467F
B2A5
UBA-14/24-SS/SU
USA
ID-028
V-2.71-25
0BC8
iPRO-101
USA
ID-003
V-2.00-20
1312
8343
iPRO-101
USA
ID-024
V-2.00-10
7CC4
0462
iPRO-101
USA
ID-028
V-1.77-04
iPRO-101
USA
ID-0G8
V-2.00-06
48DF
E2BE
48C8
2717
iPRO-101
USA
ID-008
V-1.82-02
0584
iVIZION-100 SS/SU
USA
ID-003
V-2.35-36
FBFB
iVIZION-100 SS/SU
USA
ID-008
V-2.37-18
iVIZION-100 SS/SU
USA
ID-024
V-2.35-15
AE77
D7A3
iVIZION-100 SS/SU
USA
ID-028
V-2.35-29
6CF5
B345
iVIZION-100 SS/SU
USA
ID-0G8
V-2.14-25
UBA-10/11-SS
CAN
ID-003
V-2.53-50
A351
7FC8
UBA-10/11-SS
CAN
ID-024
V-2.53-23
714C
1455
UBA-14/24-SS/SU
CAN
ID-003
V-2.52-37
959B
B001
00B7
A5A0
3666
UBA-14/24-SS/SU
CAN
ID-024
V-2.52-34
3F71
UBA-14/24-SS/SU
CAN
ID-028
V-2.52-24
B094
UBA-14/24-SS/SU
CAN
ID-0G8
V-2.52-72
iPRO-100
CAN
ID-003
V1.82-18
iPRO-100
CAN
ID-008
V2.82-02
iPRO-100
CAN
ID-024
V-1.86-09
7926
iPRO-100
CAN
ID-028
V-1.86-04
DC0B
3584
iVIZION-100 SS/SU
CAN
ID-003
V-2.23-37
3742
FFB2
iVIZION-100 SS/SU
CAN
ID-024
V-2.23-15
C0BA
713F
iVIZION-100 SS/SU
CAN
ID-028
V-2.23-29
961E
09D4
iVIZION-100 SS/SU
CAN
ID-0G8
V-2.23-28
C967
55F9
AEA1
06CF
467F
0CA6
E2BE
The Latest JCM Software Listing (shown above) identifies specific software
versions that have been released to OEMs. It is the responsibility of the
OEM to obtain all required approvals from Gaming Regulators and
Jurisdictional Authorities necessary for use of approved software versions.
Contact the Game Manufacturer (OEM) for information on specific software
releases approved for use within your gaming jurisdiction.
Part No. 150-00013-100
Description: FutureLogic Evaluation Harness
Usage: The FutureLogic Evaluation Harness (Figure 1)
is a universal harness used to connect a 24-volt Power
Supply (P/N 350-00258-100) to FutureLogic GEN2,
GEN2U and GEN3 Printers that have a standard 14-Pin
Printer Connector output on the printer Coil Cable.
Note: The Evaluation Harness includes a DB9-toRS-232 connector for connection to a PCs RS-232 Port,
for testing purposes and running diagnostic applications
from the PC.
JCM recommends using the latest version for maximum acceptance,
security, and performance.
JCM Service Offerings
JCM offers the following services to help keep your
JCM Products performing within factory specifications:
Warranty and Non-Warranty
Service and Repair
Preventive Maintenance
Programs
Custom Training Classes
ICB Data
Unit Exchange Programs
Validator Performance Analysis
FutureLogic Joins the JCM Global Family
JCM Global proudly offers FutureLogic printers and coupon solutions, including the GEN3
Evolution and GEN2 Universal Printers, and Ticket2Go, TableXchange, and PromoNet
Systems products, in addition to the Nanoptix line of printers, including the award-winning
PayCheck 4 Printer. FutureLogics diverse product line offers key technology platforms for
growth and recurring revenue for the banking, gaming, kiosk, retail and transportation
industries, supporting JCMs customer first philosophy and best in class components with
more freedom of choice in unique and innovative peripheral solutions.
1
Analysis
FREE REGIONAL TRAINING
Give your technicians the tools they need to keep
your customers happy and your equipment running
at peak efficiency.
For the local and regional training
schedule, visit:
http://www.jcmglobal.com
Technical Bulletin 201502 February 2015
Technical Tips
Question: Whats new on the JCM Global website?
Answer: Visit http://www.jcmglobal.com/ to see JCMs
new and improved website. The JCM website
(Figures 2 and 3) has been redesigned for easier
navigation, and is now separated by market
types, to allow visitors to easily locate products
appropriate for their business needs.
In addition to its new look and feel, the new
JCM Global website features include faster
video playback and downloading speed of
JCM product information available at the
website.
Figure 2: The JCM Global Websites New Look for 2015
For additional information on JCM Products, visit the
JCM Global website at www.jcmglobal.com.
For additional information, contact your local JCM Sales
Representative at (800) 683-7248.
Current Service Manual Releases
Product
Rev.
Product
DBV-30X
JCM Tool Suite
Rev.
2
DBV-500 Operations Manual
iVIZION
DBV-500 Integration Guide
Taiko (PUB-7/11)
DBV-400 Integration Guide
TBV
DT-200 BlueWave 2
TBV-101-ASH
EBA-40
UBA-10/11/14/24/25
3b
ICB Service Manual
UBA-RC
ICB 3.0 Web Reports Ops Manual
VEGA
iPRO
VEGA-RC
iPRO-RC
PayCheck 4 Owners Manual
RC-10 Service Manual
PayCheck 4 Technicians Manual
To access Current Service Manuals, please visit:
http://www.jcmglobal.com/en/support/downloads/manuals.aspx
Figure 3: Product Listings by Market Type (JCM Global Website)
JCM/FUTURELOGIC TECHNICAL SUPPORT CONTACTS
Headquarters (Japan)
Sales and Service
+81-3-5962-3731
[email protected]
Europe, Africa, Russia, Middle East
Sales
+49-211-530645-50
Service
+49-211-530645-60
[email protected]
Australia, Oceania
Sales and Service
+612 96 48 0811
[email protected]
+853 28 72 2684
[email protected]
(800) 683-7248 or (702) 651-0000
[email protected]
Southeast Asia
Sales and Service
North/South America/Canada/Caribbean
Toll Free Product Support
[email protected]
After Hours Americas Support
JCM American prides itself in offering the best Customer Service in the industry. We offer a 24 hour After Hours Hotline, where Technical Support Personnel can be
reached at any time, 7 days a week. To reach our 24/7 After Hours Hotline:
1.) Call JCM American at (800) 683-7248.
2.) Select Option 1 and wait for the call to be transferred to the JCM after hours Technical Support line.
3.) Speak with a certified JCM Support Technician about your situation.
JCM is a registered trademark of JCM American Corporation. All other product names mentioned herein may be registered
trademarks or trademarks of their respective companies. Furthermore, TM and are not mentioned in each case in this publication.
