MOTIVATION
MOTIVATION
The forces acting upon and within a person that
account for the level, direction and persistence of
effort spent at work
Maslows Theory of Hierarchy of Needs
Higher Order Needs
Self - Actualisation Needs
Esteem Needs
Lower Order Needs
Social Needs
Safety Needs
Physiological Needs
McClellands Acquired Needs Theory
There are three needs that account for a persons
motivational behaviour
Need for Achievement
Need for Affiliation
Need for Power
Herzbergs Two - Factor Theory
Motivation of individuals is composed of two
largely unrelated dimensions
Hygiene : Factors that prevent dissatisfaction
but do not influence employees to grow &
develop
Motivators : Factors that encourage growth
and development
MOTIVATION
Two types
External
Internal
MOTIVATION
External Motivation
Incentive
Fear
MOTIVATION
Incentive Motivation
Such Motivation is brought about by external
factors like money, bonus, commission etc.
People perform until immediate needs are met.
Motivation is not long lasting
MOTIVATION
Fear Motivation
Advantages:
Job is done quickly
Performance Improves in the short run
Meets deadline
Disadvantages:
Causes stress
Performance just meets requirements
Destroys creativity
Performance falls in the long run
More & more pressure is required to get same job done.
MOTIVATION
Internal Motivation
This is the inner satisfaction in having done
something worthwhile.
Internal motivation is everlasting because it comes
from within and is transformed into self-motivation.
INTERNAL MOTIVATION - II
Recognition - A sense of belonging, appreciation,
treating with respect & dignity.
Responsibility - Feeling of ownership, becoming part
of the bigger picture.
Motivation in Workplace - Four Facets
Motivated Ineffective
Motivated Effective
Demotivated Effective
Demotivated Ineffective
Motivation in Workplace - Four Facets
Motivated Ineffective - I
This is a person who newly joins an organisation
He / she is most open-minded and easy to mould to
the organisation culture.
Motivation in Workplace - Four Facets
Motivated Ineffective - II
He/she to be given the following inputs to ensure
motivation
The hierarchy structure
Expectations of each other
Dos and don'ts
Parameters and guidelines
What are the resources
Motivation in Workplace - Four Facets
Motivated Effective
The person can do his duties fully
He / she is full of drive and energy
Motivation in Workplace - Four Facets
Demotivated Effective
Here the person is effective but not motivated
He / she is stagnant
Performance is marginal
Motivation in Workplace - Four Facets
Demotivated Ineffective
The person is likely to be dismissed.
HOW TO MOTIVATE OTHERS
Give recognition
Give Respect
Make work interesting
Be a Good Listener
Help but do not do for others what they can do for
themselves.