General Manager
Main Responsibilities:
Has overall responsibility for managing both the revenue and cost elements of a company's
income statement, known as profit & loss (P&L) responsibility. A general manager oversees the
firm's marketing and sales functions, other departmental operations, as well as the day-to-day
operations of the business. Frequently, the general manager is responsible for effective
planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable
profit making results for an organization.
Duties and Responsibilities:
Plan, coordinate and manage all business operations to achieve corporate goals.
Develop and implement business plan for profitability.
Assist in budget preparation and expense management activities.
Evaluate the effectiveness of marketing program and recommend improvements.
Develop strategies to improve overall quality and productivity.
Generate business, cost and employee reports to management.
Schedule regular team meetings to discuss about business updates, issues and
recommendations.
Respond to department heads concerns in timely manner.
Provide direction and guidance to employees in their assigned job duties.
Determine staffing requirements and ensure that office positions are filled promptly.
Assist in employee recruitment, training, performance evaluation, promotion and
termination activities.
Ensure that employees follow company policies and procedures.
Manage administrative, logistical, human resources, finance and accounting services,
operations departments, (except R&D & Internal Corporate Audit) to support company
operations.
Address customer inquiries promptly and professionally and ensure customer
satisfaction.
Identify business opportunities with new and existing customers.