Estelle Turner

132 Colesbery Drive

New Castle, DE 19720
(302) 345-1127(c)
Email: [email protected]

Professional Profile

Proven track record of successfully driving an organization’s mission and strategic goals through development of new and
revised products and operations.

 22 Years successful experience in the education industry teaching Early Childhood Education
 Experience teaching academically and behaviorally at-risk students, special education inclusion classes
 Strong leadership and interpersonal skills
 Areas of expertise include one-on-one instruction, small groups instruction, and cooperative learning groups
 Able to work as part of a team to develop and implement innovative curricula
 Patient, diplomatic and able to resolve conflict in a professional manner
 Excellent written and verbal communication skills
 Able to work with diverse populations in a multicultural environment

WORK EXPERIENCE:
JOB TITLE: Education Manager
DATES EMPLOYED: July 2016 to Present
COMPANY: Center For Family Services - Head Start
Camden, NJ (856) 964-2100

 Supervise educational services

 Provide direct services and administrative supervision of program staff, students and volunteers
 Assures the continuing training and development of program staff
 Regularly schedule meetings with program staff to discuss plans, address areas of potential problems and
program functioning
 Conduct employee evaluations annually in accordance with Center For Family Services’ policies and
procedures
 Review progress in professional development and growth objectives periodically with supervisor
 Chair meetings with Education Committee and schedules meetings regularly to ensure collaboration
among team members
 Attends Center Level and Community Based Advisory Board meetings
 Responsible for understanding Head Start Performance Standards and local regulations
 Ensures that Head Start is operating with an actual enrollment that is no less than 97% of its funded
enrollment
 Review and revises the education work plan annually
 Assists Education Coordinators and Education Specialist in tracing that all staff have an individual
development plan that is updated and reviewed at least once annually
 Responsible for ensuring that the program’s policies and procedures are compliance with National
Association for the Education of Young Children (NAEYC), Council of Accreditation (COA) and local
regulations
 Completes monthly internal report
 Complete PIR report
 Conducts a Data Analysis at least three times per year or more often as needed
 Monitor, assist and train supervisors and other program staff to ensure compliance with Head Start
Standards
WORK EXPERIENCE:
JOB TITLE: Program Coordinator
DATES EMPLOYED: September 2006 to Present
COMPANY: New Castle County Head Start, Inc.
Newark, DE (302)452-1500

RESPONSIBILITIES:
 Program Coordinator (05/13-07/16):
 Supervise Center Directors and ensure the agency’s mission and vision are carried out throughout the
operation of the program
 Assure that all staff receive ongoing quality training specifically related to their positions which identify
areas of growth and improvement
 Interview and hire new staff in accordance with the agency’s hiring process
 Provide direct supervision to the Center Directors in the areas of staff supervision, staff professional
development, and staff training
 Produce outcomes reports for the agency on child growth and development and family assessments
 Assure the agency is fully enrolled to the targeted enrollment number through recruiting efforts in the
surrounding communities
 Monitor student electronic files for program assessment
 Review and analyze child medical data to keep up to date on upcoming immunizations and medical
treatment
 Coordinate services for children with disabilities in collaboration with the school districts
 Maintain monthly budgets and monitor spending
 Train staff on agency policies and procedures
 Assume full program responsibilities of the Executive Director in his absence
 Center Coordinator (08/11-05/13): Supervise a staff of 22 employees daily while running a Preschool
Program of 57-114 students
 Conduct monthly meetings with staff
 Develop and implement staff trainings based on staff professional development plans
 Supervise Family Service Workers for their assigned case load, to provide support and services to
families as needed
 Case Management for families and supervise Family Advocates on best practices with Case Management
 Recruit and enroll children to attend the program
 Work cooperatively with local agencies and program consultants; such as, Delaware Family Court,
Delaware Division Social Services, TANF Programs, Delaware’s Best, and the Delaware Department of
Education
 Complete reports to track program information accuracy, to maintain family information and to track
child outcomes and progress
 Early Learning Mentor Coach – Teaching and Training Experience (11/10-7/11):
 Mentored, coached and trained approximately thirty-three teachers the Class Assessment Scoring System
(CLASS) that is an assessment tool used to enhance the teachers’ interactions with their students socially,
emotionally, and physically. Helped plan activities that stimulated growth in language development and
motor skills
 Provided comprehensive learning and development programs to improve functional competency
 Scheduled and implemented developmental screenings for all children
 Incorporated cooperative learning and role-playing activities to establish a relationship between course
materials and students’ life experiences.
 Communicated effectively with parents, and legal guardians to provide accurate feedback pertaining to
children's activities, behavior, developmental growth and responded to all parents concerns as they arise
 Maintained accurate records and reports on each child
 Encouraged critical thinking skills of all academic levels through the use of open-ended questions
 Worked as part of a curriculum committee for the agency
  Observed other teachers’ classroom instruction methods to critique effectiveness of new curricula and
report data back to the administrative staff
 Teacher (09/09-11/10): Complete anecdotal observations on every child and plan individualized
activities based on the observations
 Create and implement weekly lesson plans that reflect all children’s goals as related to the child
observations
 The lesson plans include science activities (conducting experiments and creating play dough), math
activities (counting and number recognition), writing activities (letter formation and name writing),
language and literacy activities (vocabulary identification and recognition), and reading activities (word
formation and story sequencing)
 Provide and maintain a safe, healthy, culturally diverse, print rich and nurturing environment
 Manage the children’s behavior in a positive manner using positive reinforcement
 Supervise four employees on a daily basis in the classroom

Business Administration and Management Experience

 Assured that all children have comprehensive and high quality observations completed as per program
schedule.
 Made sure certain all children receive educational services through the Individualization method and
Individualize Education Plan (IEPs) are used for planning
 Made certain all children show growth in all developmental areas as per the Creative Curriculum
 Made certain all classrooms and centers are well equipped, safe, and maintain an environment conductive
to early learning and meet all Stat and Head Start regulations.
 Assured that all children’s health and dental needs were met on or before the 45 and 90 days’ deadlines.
 Assured that all centers provide meals to children that meet the Child Adult Care Food Program (CACFP)
and Head Start regulations and policies.
 Made certain that all families had a completed Family Partnership Agreement (FPA) with goals, in their
files within set time frames, after the first day their child starts in the program.
 Made certain that consistent follow-up is conducted on all FPA goals at regularly scheduled intervals.
 Made certain that parent training was conducted at all centers based on FPA results and Head Start
Performance standards.
 Assured that all centers had functioning parent center committees, and had parents on the Policy Council
and program advisory committee.
 Promoted and supported active volunteerism and parent involvement thought out the program.
 Assured that all Center supervisors had an active professional development plan that Cleary addressed
areas of growth and had timelines established for goals.
 Worked with Fiscal Department in planning and working within budgetary guidelines.
 Made certain all staff and parents were aware that procedures were in place and accurately reflected the
program operations. This included up-to-date forms and manuals such as parent handbook, staff
handbook, and operations manual.
 Lead activities related to the operation of the preschool programs, including: scheduling, event
coordinating, training, and invoicing.
 Reported Organizational transformation strategies for preschool students using competency models.
 Recommended, ordered, and authorized purchase of instructional material, supplies, equipment, and
visual aids designed to meet preschoolers’ educational needs.
 Oversee center with a staff of 16 and 74 preschool students.
 Created organization’s policies and procedures manual
 Managed daily administration work
  Conducted daily, weekly, and monthly meetings, observations and monitoring teachers. Created and
composed presentations for monthly staff meetings.
 Trained motivated staff and supervised new workers as well as conduced yearly professional development
plans and staff evaluation

Education & Training

Wilmington University, New Castle, DE Spring 2018
Master Degree in Administration for Human Services
Wilmington University, New Castle, DE Winter of 2011
Master Degree in Teaching and Learning
Certified: Early Learner Mentor Coach Trainer on the (CLASS) Assessment System Winter of 2010
Wilmington College, New Castle, DE
Bachelor of Arts with a concentration in Early Childhood Education May 2008
Delaware Technical Community College, Wilmington, DE
Associate Degree in Early Childhood Education May 2000

Employment History
Education Manager, Center for Family Service – Head Start, Camden, NJ 07/2016-Present
Program Coordinator, New Castle County Head Start, Inc., Newark, DE 05/2013-7/2016
Center Coordinator, New Castle County Head Start, Inc., Wilmington, DE 08/2011-5/2013
Early Learning Mentor Coach, New Castle County Head start, Inc., Newark, DE 11/2010-7/2011
Teacher, New Castle County Head start, Inc., Wilmington, DE 09/2009-11/2010
Center Coordinator, New Castle County Head start, Inc., Bear, DE 08/2005-6/2009
Teacher, New Castle County Head start, Inc., Bear, DE 11/2004-6/2005
Teacher, MBNA’s Great Expectation Child Development Center, Wilmington, DE 07/2001-8/2003
Teacher, New Castle County Head start, Inc., New Castle, DE 03/2001-6/2001
Director, Little Miracles Child Development Center, Newport, DE 08/2000-3/2001
Owner/Executive Director, Estelle's Christian Child Care Center, New Castle, DE 10/1994-8/2000

OFFICE SKILLS:
Proficient in Microsoft Windows, Office (Word, Excel, Power Point, Publisher), Internet Explorer, and Online
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