EDI Basics
How Successful Businesses Connect,
Communicate, and Collaborate
Around the World
Preview
2017 Edition
E-BOOK EDI BASICS
Table of Contents
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Which Business Processes Typically
Benefit From EDI? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
What is EDI? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The EDI Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Shipping and Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Sending EDI Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Invoicing and Payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Receiving EDI Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What Does an EDI Document Look Like? . . . . . . . . . . . . . . . 32
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Segments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
The Benefits of EDI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
EDI Milestones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
How Does a Company Implement an EDI Program? . . . . 37
What are EDI Documents and Standards? . . . . . . . . . . . . . 15
Do-It-Yourself Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
EDI Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
B2B Managed Services Model . . . . . . . . . . . . . . . . . . . . . . . . . 41
Common Business Documents . . . . . . . . . . . . . . . . . . . . . . . . 18
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
What Are Your Communications Options? . . . . . . . . . . . . . 20
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Direct Connection Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connect With Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Network Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
About OpenText . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Direct or Network—Which is Better? . . . . . . . . . . . . . . . . . . . 23
Most Commonly Used Communications Protocols . . . . . 23
BUSINESS NETWORK 2
E-BOOK EDI BASICS
Foreword
Bill Clinton once observed, “The price of doing the same old thing
is far higher than the price of change.” Companies that are slow
to adapt new technology to their business processes may find More than 85% of
themselves consigned to the proverbial dustbin of history. all electronic
Businesses have invested in technology such as Enterprise Resource Planning (ERP) systems to automate
business
internal business processes, including accounts payable and receivable, inventory control, and intra-company transactions
communication. However, many of these same companies are slow to automate their business-to-business
transactions, such as the exchange of purchase orders, invoices, and bills of lading. take place using
Electronic commerce (e-commerce) is the exchange of information via electronic media, such as the internet EDI. This method
and private communications networks. There are two types of e-commerce: Business-to-Business (B2B) and
Business-to-Consumer (B2C). Almost every day, each of us experiences B2C e-commerce, such as when we book of exchanging
airline tickets or hotel reservations online and then receive an electronic confirmation. This book focuses on
electronic data interchange (EDI), the most commonly used B2B ecommerce technology.
documents is
In today’s business environment, EDI remains a gamechanger across all industries, including retail, banking, used in industries
manufacturing, high-tech, and services. For many companies, it has become the lifeblood of their business,
making them more efficient, driving down costs, and increasing customer satisfaction. It is the means by which
including retail,
they can differentiate themselves from their competition. Using EDI, a manufacturer in Detroit, Michigan can send banking, high-tech,
a purchase order to its supplier in Japan, receive an electronic document indicating that the item is out of stock,
and immediately react by sending the purchase order to an alternative supplier in Brazil—all in just minutes. This manufacturing,
high level of visibility that is enabled by the use of EDI is critical to business success.
and services.
EDI Basics introduces you to this electronic way of doing business so that you can participate knowledgeably in
the conversation at your company about moving away from the old, manual processes.
The pages that follow answer the questions: What is EDI? How does it work? What does it take for your company
to get started?
BUSINESS NETWORK 3
EDI Basics
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