>> With manufacturing facilities in over 40 countries and a sales network in

over 100, AREVA offers customers technological solutions for nuclear power
generation and electricity transmission and distribution.
The group also provides interconnect systems to the telecommunications,
computer and automotive markets.
These businesses engage AREVA's 70,000 employees in the 21st century's
greatest challenges: making energy and communication resources available to

System Reliability Experts all, protecting the planet, and acting responsibly towards future generations.

AREVA's T&D division is an active player around the globe. It designs,

manufactures and supplies a complete range of equipment, systems and
The name “System Reliability Experts” was chosen
services for all stages in the transfer of electricity, from the generator
to convey the strength that is behind every service we
to the large end-user.
offer. As industry experts, we deliver technical support
with responsiveness, accuracy and efficiency, to fully [Link]
meet your business demands.

We can make this assertion with confidence because our

and service marks of AREVA. All trade names or trademarks mentioned herein whether registered or not, are the property of their owners. - 389191982 RCS PARIS - SONOVISION-ITEP
System Reliability Experts allow and assist you in deciding
and selecting the best combination of services for your specific
needs. In short, our System Reliability Experts offer
a set of just the right services for each of our customers.

AUTOMATION SUPPORT-L2-SYSRELIABILITY-11.04-0740-GB - © - AREVA - 2004. AREVA, the AREVA logo and any alternative version thereof are trademarks
E-terra™, a well-known and trusted name in the industry, assu-
res that System Reliability Experts provide capabilities
that are comprehensive, flexible, and responsive.
Drawing on years of experience gathered from all over the
world, our experts have designed these services based on
a wide portfolio of capabilities. Finally, the flexibility to combine
these services according to each customer’s needs ensures

A U TO M AT I O N S U P P O R T
optimum system performance, reliability, and cost efficiency.

System Reliability Experts

Expert system support
for e-terra™ solutions
“Build your own essential services AREVA T&D Worldwide Contact Centre:
[Link]
package with AREVA T&D’s Tel.: +44 (0) 1785 250 070

System Reliability Experts.” [Link]

T&D
 A comprehensive set of
service solutions to precisely
meet your needs

We provide specialized technical expertise to keep your

real-time systems operating at the highest levels of reliability
and performance.

Our System Reliability Experts

provide services that have
been organized and refined
to ensure efficient, consistent Our Service Offer
and high-quality world-class
services delivered at affordable The organization of our services wheel reflects our service priority
prices. This means that you benefit from the best service and philosophy. We have taken great care to first listen to you and
understand your key needs, and then organized our services
available, and also are better equipped to manage your to answer your requirements with the best and most

operational costs. comprehensive solutions. Each service

offering is also a complementary part
of our full service portfolio, giving you
the benefit of a convenient and
We also provide flexibility to combine the particular services H A R D WA R E L I F E C Y C L E efficient, integrated solution
for your automation
and service levels needed to precisely match the infrastructure lifecycle.
requirements of each unique customer’s needs.

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mission critical systems. We offer a requests
standard portfolio of core services,
> On-site support services
including: • Fast and accurate resolution
> Periodic ‘routine’
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> Component repair training curriculum
every customer, we also offer a full
provide the assurance that you compliment of enhanced field > Spare parts replenishment
services and hardware services. > Spare parts management
can rely on the functionality, > Hardware availability programs
T EC H
N I C A L T R A I N I NG

performance, and availability

of your mission critical,
real-time systems.”