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Automating Spare Parts Quotations

This document discusses how automating the spare parts ordering process can save time for customers, sales reps, and the company. The current process of requesting spare parts via email/phone is time-consuming and inefficient. An automated online system allows customers to independently select and order spare parts, generating quotes automatically. This frees up sales reps to focus on higher priority tasks that drive revenue, while improving customer satisfaction through faster response times. The company is encouraged to provide product drawings and lists to automate the spare parts quoting process.

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RobertAnderssonKrohn
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123 views7 pages

Automating Spare Parts Quotations

This document discusses how automating the spare parts ordering process can save time for customers, sales reps, and the company. The current process of requesting spare parts via email/phone is time-consuming and inefficient. An automated online system allows customers to independently select and order spare parts, generating quotes automatically. This frees up sales reps to focus on higher priority tasks that drive revenue, while improving customer satisfaction through faster response times. The company is encouraged to provide product drawings and lists to automate the spare parts quoting process.

Uploaded by

RobertAnderssonKrohn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Time to spare

Conventional spare part selection


Time-consuming for both customers and sales reps

Time may be wasted for all


parties because
Customers can only ⊖ Requests are not clearly specified or Customers know what
request spare parts standardized spare parts they need
via email/phone and are happy to
⊖ Back office may need to consult select these
technical expert to select the correct themselves if the
spare part process is simple and
clear.
⊖ Quotes are generated manually

⊖ Follow-up calls/emails are required

Spare parts are generally cheap and do not drive revenue growth.
Resources and time are wasted
on activities that do not drive revenue growth

Sales reps are expensive and


should spend more time
finding new projects All spare part requests cannot
be prioritized by sales reps,
leading to slow quotation lead
times, which in turn result in
lower customer satisfaction
rates
Customers, especially from the
younger generation, are used
to and expect online self-
service
’s web interface automates the sales of spare parts

Article Nr or name…
A quote can either be
Search automatically generated,
Company Name
Customer Name

The customer selects their Part Nr Name Address

Phone
Address

Phone

equipment model
1 Plug Part Nr Name Quantitiy Cost

1 Plug 1 10,00

2 Screw 2 Screw 2 20,00

Total 50,00

And selects the required 



spare parts, either from a or
drawing or a list a pre-filled template with the
selected spare parts are sent to
your sales reps, who fills in the
prices and contacts the customer
It is easy to get started
we do the work for you

Just send us the drawings, preferably in exploded view, the corresponding


spare parts lists and quotation templates. Include the prices if you want
automatic quote generation.

We take care of the rest!


Automated sales of spare parts saves time and resources

Automating the sales of spare parts frees up time and resources

This can lead to Or letting your sales reps spend Increased customer
significant cost more time on revenue-driving satisfaction with fast
reductions activities, including finding new quotations and
opportunities and projects response time

Current New
Customers Customers
Get in touch with us robert@[Link] 

for a free demo +46 764 664 018

Time to Spare

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