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Canteen Satisfaction Survey at Air University

The document is a survey being conducted by students of Air University's Business Administration department to analyze customer satisfaction with the university canteen. It contains 10 questions regarding topics like dining frequency, time slots, menu, value, cleanliness, preferences for non-veg options or special meals, and ratings of the canteen's price, quality, cleanliness, variety and service. It concludes by thanking participants and wishing them a nice day.

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Shahrayz
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142 views3 pages

Canteen Satisfaction Survey at Air University

The document is a survey being conducted by students of Air University's Business Administration department to analyze customer satisfaction with the university canteen. It contains 10 questions regarding topics like dining frequency, time slots, menu, value, cleanliness, preferences for non-veg options or special meals, and ratings of the canteen's price, quality, cleanliness, variety and service. It concludes by thanking participants and wishing them a nice day.

Uploaded by

Shahrayz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

AIR UNIVERSITY, MULTAN

DEPARTMENT OF BUSINESS ADMINISTRATION

Dear all,
We are the students of BBA 4th Semester in Air University, Multan. This is
survey for analyzing the customer satisfaction in Air University canteen. It is being
done as a part of course curriculum (Business Communication) of Air University.
Kindly participate in the survey and help us to complete this survey.

1. How often do you eat in canteen?


 1 day a week
 1-3 days a week
 3-5 days a week
 All days

2. Are you comfortable with the time slot of canteen?


 Yes
 No

Suggest a suitable time slot _________________________

3. Are you satisfied with menu provided in the canteen?


 Yes
 No

4. How would you rate the value for money of products?


 Excellent
 Above Average
 Average
 Below average
 Poor

5. Is the canteen maintained cleanly?


 Yes
 No

6. Do you prefer Non-Veg to be included in normal menu?


 Yes
 No

7. What is your opinion about canteen and sitting area ambience?


 Poor
 Fair
 Good
 Excellent

8. Please rate the following parameters when canteen is considered:


(5- Strongly Agree, 4- Agree, 3- Agree or Disagree, 2- Disagree, 1-Strongly
Disagree)
 Price 5 4 3 2 1
 Quality of food 5 4 3 2 1
 Cleanliness 5 4 3 2 1
 Variety 5 4 3 2 1
 Service 5 4 3 2 1

9. Do you want some special meals to be offered on 1 specific day of week?


 Yes
 No
Recommend special meal and day on which it should be offered
________________________________________________
10. Give your suggestions for improvement of canteen?
_______________________________________________________________
_______________________________________________________________

Personal Details:
Name (Optional): _________________________
Gender: Male Female
Department: ___________________________________

Thank you for participating with us in this survey.


Have a nice day!

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