Intelligent Operations Management

from Infra to Applications and Across

the Software-Defined Data Center
Run Product Operations Hands-off
and Hassle-free

Zahoor Alam
Cloud Management

Confidential │ ©2018 VMware, Inc.

Cloud Management
Vision & Strategy

Confidential │ ©2018 VMware, Inc. 2

All companies are now software
companies
Confidential │ ©2018 VMware, Inc. 3
60% of customers are 48% using multiple public 30% of workloads 67% of VMware enterprise customers
using a public cloud clouds are using both AWS estimated to run in foresee an ideal end state where they
today and Azure public clouds in 2020 rely on multiple clouds

All software will run on a cloud

All software
Self-service
will
Scalable
run on
Rich a cloud
Secure, Self-
Resilient
services compliant optimized
But, getting ”cloud” right is difficult

Private cloud is not Public cloud has its Hybrid cloud

easy challenges requires planning
• Complex, costly, difficult to operate • Change is difficult • Migration complexities, integration
• Non-optimized, mismatched hardware • Steep learning curve challenges
• Hard to keep up with public cloud • Security & data sovereignty • Security
services • Cost, lack of visibility, governance • Lack of standards
• Networking challenges

Confidential │ ©2018 VMware, Inc. 5

VMware Cloud Management Platform
VMware’s cloud management platform helps IT enable developers to quickly build VM and container-
based applications in any cloud with secure and consistent operations

Application Operations
Developer,
DevOps Admin

Programmable Provisioning
Developer, IAAS API
DevOps Admin

Self-Driving Operations
Cloud Admin,
SRE
Virtual Infrastructure
Public cloud

Private Cloud (VCF) Hybrid Cloud

VMware partners (VMC)

Confidential │ ©2018 VMware, Inc. 6

Self-Driving Operations Vision

Confidential │ ©2018 VMware, Inc. 7

The Three Tenets of Self-Driving Operations
Run Production Operations Hands-off and Hassle-free
AUTOMATION Continuous Performance Optimization – Assure application
performance based on business and operational intent
$

BUSINESS COST &

INTENT CONSTRAINTS
CONTINUOUS Efficient Capacity Management – Run infrastructure like AWS –
O P T I M I Z AT I O N
optimal densification, proactive planning and procurement

OPERATIONS

A Intelligent Remediation – Predict, prevent and troubleshoot

Infrastructure Apps across SDDC and multiple clouds
(Compute, Storage, Network)

$
Optimized Hybrid
Cloud
Cut troubleshooting 40% 30% Capacity 10% reduction in 75% reduction in
time in half improvement in Savings hardware costs unplanned downtime
operational
Confidential │ ©2018 VMware, Inc. efficiency 8
Self-Driving Operations Journey
Run Production Operations Hands-off and Hassle-free Across SDDC and Hybrid Cloud

Self-Driving Operations
Assure
Performance
AI / Machine
Efficiently learning based
Utilize & Plan CONTINUOUS
Monitor & OPTIMIZATION
Troubleshoot
Smarter PREDICTIVE PREDICTIVE
Effortlessly Scale
Operations APP to Infra APP to Infra APP to Infra
troubleshooting troubleshooting troubleshooting

SINGLE Global Ops SINGLE Global Ops SINGLE Global Ops SINGLE Global Ops
view view view view

vRealize Operations in Self-driving Operations Management in

vCenter VMware vCloud / vRealize Suite

Confidential │ ©2018 VMware, Inc. 9

vRealize Operations 7.0 - Getting Started

DAY 1

Troubleshoot Faster Manage vSphere

Assess & Optimize Assess, Plan &
with Metrics, Logs & Configuration &
Performance Optimize Capacity
Events Compliance

Confidential │ ©2018 VMware, Inc. 10

Capabilities and Use Cases

Confidential │ ©2018 VMware, Inc. 11

 vRealize Operations 7.0
Self-Driving Operations

1. Continuous Performance Optimization 2. Efficient Capacity Management 3. Intelligent Remediation

• Assess Performance • Assess capacity and • Enterprise-wide
costs troubleshooting with
• Define business or metrics/log
operational intent • Identify savings and
automate • Integration with
• Automate workload reclamation Wavefront
optimization and
balancing • Predict demand, • Native vSAN Ops
shortfalls, get mgmt. that starts in
• Report recommendations vCenter

• Plan capacity based • Best for SDDC

on demand across
clouds • Highly scalable and
extensible
Confidential │ ©2018 VMware, Inc. 12
Business Or Operational Intent
Keep infrastructure cost
per VM as low a possible
Ensure performance of
Set your Business Intent business critical apps

Maximize capacity
utilization
Provide tiered SLA
Power off or based usage
repurpose unneeded
hosts Ensure compliance
(e.g. PCI)

Reduce risk from bursts or

unexpected demand
Drive application spikes/growth
performance at
Maximize Utilization
minimal cost
(use MINIMAL # of
Group common OS/Apps hosts)
together to save on licensing
costs (e.g. MSFT)

Confidential │ ©2018 VMware, Inc. 13

Workload Optimization Use Cases
License Savings, Performance Based Tiers, Densification, Compliance

Use Case 1: ACME Corp. has cluster based license restrictions to save money.
• Microsoft Cluster
• Oracle Cluster
• Linux workloads can go anywhere

Use Case 2: Altos Inc. has tiered based SLAs.

• Gold - Faster more $$$ HW for BCAs
• Silver – Cheaper HW for non-BCAs
• Lets leverage the Gold HW when we can though

Use Case 3: ACME Corp. is looking to free up some hosts for another business need.
• Leave 20% Headroom to avoid any risk

Use Case 4: Altos Inc. is looking to free up some hosts for another business need while staying in compliance
• Leave 20% Headroom to avoid any risk

Confidential │ ©2018 VMware, Inc. 14

Assess Performance
Are There Issues Making the Datacenter Sub-Optimal?

Optimization
opportunities

Prioritized list of datacenters

• Which DCs have upcoming capacity shortfalls?

• Which DCs have cost savings?

• Which DCs are poorly balanced?

What should I do now?

Confidential │ ©2018 VMware, Inc. 15

 Define Intent in 3 Easy Steps – Operational and Business
Operational Intent Business Intent

What is your target How much risk is

utilization objective? acceptable?
How to drive placement based on business needs?
• Balance - Workloads are • Headroom provides a
evenly spread out buffer of space for the • Tags-based placement
cluster • SLA Tiers: Gold, Silver, Bronze
• Consolidate – Workloads are
placed maximize utilization • Reduces risk from bursts or • License Policies: Windows, Oracle, Linux
aka densification unexpected demand • Compliance: PCI, HIPAA
• App affinity policies
Confidential │ ©2018 VMware, Inc. 16
What does it Mean to be Not Optimized?

Delivered in vROps 6.7

Operational Intent Not Met
• Not Balanced
• Not Consolidated
• Contention

What’s New in vROps 7.0

Business Intent Not Met
• Tag Violations
– License Enforcement: Windows VMs running on
Linux licensed clusters
– Compliance: PCI applications running on Non-PCI
Hosts
– SLA Tiering: BCAs running on sub-optimal HW

Confidential │ ©2018 VMware, Inc. 17

Automate Performance Based on Business or Operational Intent
Turn on Your Self-Driving Operations

Turn on your self-driving operations

• Run it now based on recommendation

• Schedule it for an automated ongoing optimization

• Automate to run when performance troubles occur

Confidential │ ©2018 VMware, Inc. 18

Automated Host Based Placement -- Driven by Business Intent

Cluster 1 Cluster 2
Host 1 Host 2 Host 3 Host 4

VM VM VM VM

VM VM VM VM VM Business and Operational Placement

• vROps enforces across the clusters
VM VM VM VM VM VM • DRS enforces within the cluster

Teach DRS your business needs

Host Tags Host Tags • Create new placement zones across hosts regardless of the
Linux Win BSD WIN cluster boundary
• Host placement for License Enforcement, Compliance, Tiering

vROps creates and maintains DRS Affinity Rules to match Business

Intent within cluster

Confidential │ ©2018 VMware, Inc. 19

Performance Optimization through Right-Sizing
Undersized VMs

Optimal resources for best

performance

Oversized VM

Streamlined VMs run

more efficiently

Confidential │ ©2018 VMware, Inc. 20

Report on Optimization History and Status
Visually look at the history of workload movements across clusters in a
datacenter

Analyze Cluster utilization and corresponding workload movements

Historical DRS Cluster Balance Trend

VM issues avoided by vMotion

or optimizing

Confidential │ ©2018 VMware, Inc. 21

 vRealize Operations 7.0
Self-Driving Operations

1. Continuous Performance Optimization 2. Efficient Capacity Management 3. Intelligent Remediation

• Assess Performance • Assess capacity and • Enterprise-wide
costs troubleshooting with
• Define business or metrics/log
operational intent • Identify savings and
automate • Integration with
• Automate workload reclamation Wavefront
optimization and
balancing • Predict demand, • Native vSAN Ops
shortfalls, get mgmt. that starts in
• Report recommendations vCenter

• Plan capacity based • Best for SDDC

on demand across
clouds • Highly scalable and
extensible
Confidential │ ©2018 VMware, Inc. 22
vRealize Operations Capacity Analytics Engine
New “Forward-Looking” Forecast Analytics
Delivered in vROps 6.7
• Real-Time Predictive Capacity Analytics, based
on industry-standard ARIMA statistical analysis
model
• Improved capacity accuracy; including for
Workload Optimization (aka Workload Balancing)
• Self-learning, updated in real-time; calculations
available immediately
• Integrated costing with capacity

What’s New in vROps 7.0

• Exponential decay to give more relevance to
changing patterns and react better to more
recent spikes without losing periodicity
• Calendar aware periodicity to detect, the nth day
of the month, the end of the month, and the first
day of the month.

Confidential │ ©2018 VMware, Inc. 23

Assess Capacity, Costs and Potential Savings

Assess capacity status: Which datacenters have upcoming capacity

shortfalls, cost savings opportunities or are not optimized.

Prioritize which datacenter to de-risk

View total cost of ownership across managed infra/cloud, view

Top N DC, clusters, datastores

View total cost savings across managed infra/cloud from

reclamation and densification and license optimization. View
detailed cost information

Confidential │ ©2018 VMware, Inc. 24

Automate Cost Savings & Capacity Optimization Recommendations

Reclaim unused capacity

Rightsize VMs based on learned demand
Automate optimization with policies

Automate densification to consolidate workloads into

minimal clusters while assuring performance, target
utilization & defined intent

Save cost with license enforcement and ensure OS separation

& match VMs to clusters by defined tags during first time
placement and ongoing rebalancing

Confidential │ ©2018 VMware, Inc. 25

Predict Demand, Shortfalls and Get Recommendations

View historical trends & predict most constrained

resource: CPU, Memory, Disk space & days to full.

View historical patterns to predict expected

behavior

Get recommendations to reclaim unused capacity or

add capacity in private cloud or VMware on AWS
with a pre-run what-if scenario for the deficit

Confidential │ ©2018 VMware, Inc. 26

Plan Capacity across Private Cloud, VMW Cloud on AWS
What-If to Make Room for New Apps, Procure Hardware or Migrate Workloads to Cloud

Determine Impact
Post Migration
Visualize the capacity and
time remaining on the
What-If for destination
Public Cloud
Based on utilization,
map VMs to AWS,
Plan and VMware Cloud
Procurement on AWS
Scenarios for adding
hosts into a cluster
Best fit and decide what to
Leveraging VM buy
utilization levels,
determine the
mapping to clusters,
based on utilization

Confidential │ ©2018 VMware, Inc. 27

Capacity Planning – Physical Infrastructure (Hosts)

Physical Infrastructure Planning Evaluate

scenarios for adding hosts into a cluster
Add Capacity to your environment. Determine how much
hardware to purchase.

Procurement Planning
Decide on when to buy hardware

Confidential │ ©2018 VMware, Inc. 28

Migration Planning – VMWare Cloud on AWS
Migrate to VMWare Cloud on AWS

Plan migration of workloads from private cloud

to VMWare Cloud on AWS. Understand both
capacity utilization and costs associated.

Evaluate multiple VMC subscriptions

Supports the different subscription models

Confidential │ ©2018 VMware, Inc. 29

Migration Planning – Native AWS

Migrate to AWS

Plan migration of workloads from private

cloud to AWS. Understand both capacity
utilization and costs associated.

Instance Mapping

Automatic mapping of VM size to AWS

Instances

Confidential │ ©2018 VMware, Inc. 30

 vRealize Operations 7.0
Self-Driving Operations

1. Continuous Performance Optimization 2. Efficient Capacity Management 3. Intelligent Remediation

• Assess Performance • Assess capacity and • Enterprise-wide
costs troubleshooting with
• Define business or metrics/log
operational intent • Identify savings and
automate • Integration with
• Automate workload reclamation Wavefront
optimization and
balancing • Predict demand, • Native vSAN Ops
shortfalls, get mgmt. that starts in
• Report recommendations vCenter

• Plan capacity based • Best for SDDC

on demand across
clouds • Highly scalable and
extensible
Confidential │ ©2018 VMware, Inc. 31
Use Case Driven Out of Box Content
Purpose Built Dashboards and Reports

27 out of box
dashboards based on
Real-Life Customer
Deployments

47 out of box reports

for quick and easy
reporting of data
across multiple use
cases

Confidential │ ©2018 VMware, Inc. 32

HCI Operations Powered by vRealize Operations
Two Ways to Manage vSAN

vRealize Operations within vCenter Full Stack vSAN Troubleshooting and Capacity

▪ Unified operations of compute and storage

In vCenter UI ▪ vSAN Environment and Cluster Overview including
▪ vSAN Full Environment Overview including resync visibility
stretched clusters
▪ Full stack vSAN troubleshooting with metrics & logs
▪ vSAN Operational Insights/ Recommendations
▪ vSAN Capacity/ time remaining and reclamation
▪ vSAN Capacity Overview
▪ Performance KPIs and Alerts
▪ vSphere Overview and troubleshooting a VM
▪ Performance KPIs and Alerts

Global Operations View powered by vRealize Unified Management of Compute and Storage with
Operations within vCenter vRealize Operations
Confidential │ ©2018 VMware, Inc. 33
vRealize Operations AWS Management Pack
Manage your Hybrid Cloud in One Solution
Updated AWS Management
• Manage your AWS inventory across regions and accounts
• Check availability of AWS your services
• Get recommendations for EC2 instance types
• Support for 24 AWS services
– EC2, RDS, EBS, LB, Lambda, Redshift, etc
• View CloudFormation stack relationships

AWS Specific Content OOTB

• 28 new dashboards and summary pages
• 34 new alerts to help simplify troubleshooting

Confidential │ ©2018 VMware, Inc. 34

Automated Actions via vRO Workflows
• Automated Actions via vRO MP: Execute vRO
workflows directly from vROps- vRO Workflows
are visible inside vROps and integrated into
alerts

• OOB vRO Workflows: Many OOB workflows for

recommended actions have been added

Confidential │ ©2018 VMware, Inc. 35

Extend Visibility
Physical, Virtual, Cloud and Applications with Management Packs

Confidential │ ©2018 VMware, Inc. 36

Extend Visibility
Blue Medora True Visibility Suite

Available
with vSOM

Confidential │ ©2018 VMware, Inc. 37

Getting Started

Confidential │ ©2018 VMware, Inc. 38

Built in Assessment

Access VOA from vROps “Quick Generate VOA Reports with Self – Explanatory revamped
Start” page “One Click” VOA reports

(Example)

• Summary
• Configuration Assessment
• Performance Assessment
• Capacity and Cost Assessment
• Analyze Events

VOA is now easier to execute, delivers faster time to value including updated reports with critical content showing all
the benefits of monitoring, managing and saving cost on your SDDC

Confidential │ ©2018 VMware, Inc. 39

vRealize Suite Technical Guides
A New Microsite Supporting SDDC

In-product links to the microsite on the Quick Start page

• Guided Tour for vRealize Operations 7.0 features
• Evaluation guide based on common use cases with videos and demonstrations
• Open category for relevant content (blogs, white papers, HOL links)

Confidential │ ©2018 VMware, Inc. 40

Thank You!

Confidential │ ©2018 VMware, Inc.