[Link] are the three interpersonal roles of managers?
a) Figurehead, leader and liaison
b) Spokesperson, leader, coordinator
c) Director, coordinator, disseminator
d) Communicator, organiser, spokesperson
[Link] one is not a recognised key skill of management?
a) Conceptual skills
b) Human skills
c) Technical skills
d) Writing skills
[Link] 18th century writer produced a famous book called
'The Wealth of Nations'?
a) Frederick Taylor
b) Henry Mintzberg
c) Adam Smith
d) Dr Samuel Johnson
56. Which one of these characteristics is most commonly
associated with the 'rational goal' model of management?
a) Worker welfare
B) Health and safety
c) Interpersonal relationships
d) Productivity
[Link] is the guiding principle of scientific management?
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a) Experimentation
b) Fluid working relationships
c) Freedom of association
d) One best way to do a job
58. Which one of the following is not a characteristic of a
bureaucratic organisation?
a) Authority
b) Regulations
c) Command structure
d) Change
[Link] is a definition of an objective?
a) A defined specified outcome to be achieved in the long-term
b) A clear set of goals to be attained given a set number of resources
c) A clearly defined and measurable outcome to be achieved over a
specified timeframe
d) A set standard of performance agreed by workers and managers
[Link] feature does not form one of Fayol's 14 principles of
management?
a) Esprit de corps
b) Initiative
c) Order
d) Individualism
[Link] Hawthorn Studies are most associated with which writer?
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a) Mary Parker Follett
b) Elton Mayo
c) Lillian Gilbreth
d) Frederick Taylor
[Link] what are key factors that reflect the situation of an
organisation referred to?
a) Administrations
b) Processes
c) Activities
d) Contingencies
[Link] does the acronym SMART stand for?
a) Suitable, measurable, actionable, rewarded and timely
b) Specific, measurable, actionable, resourced and timely
c) Standardised, measurable, achievable, rewarded, and timely
d) Specific, measurable, achievable, relevant and timely
64. To what time-frame do strategic plans relate?
a) Long-term
b) Medium-term
c) Short-term
d) Unspecified time it takes to achieve an aim
[Link] is a succession plan?
a) Dismissing an employee for a more favourable employee
b) A formal process of planning to fill a role that will become vacant
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c) A vote of no confidence in a board member
d) The formal process of acquiring a new staff member
[Link] one of the following is not a key management skill in
planning?
a) Conceptual skills
b) Analytical skills
c) IT and computing skills
d) Communication skills
[Link] what does authority refer?
a) The ability to organise people
b) The power to command and direct
c) The need for order
d) The right to change jobs
68. What one of these is not a recognised type of authority
a) Executive
b) Functional
c) Line management
d) Supplier
69. From what does a chain of command extend?
a) Bottom to top
b) Top to bottom
c) Diagonally
d) Laterally
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70. As what is ensuring that one individual does not carry the
burden of a whole work task referred to?
a) Work specialisation
b) Work design
c) Work schedule
d) Work shift
71. How do you call a system that allows workers to work part of
the week from home?
a) Piece time
b) Part-time
c) Job sharing
d) Telecommuting
[Link] work arrangement is referred to as Flexitime?
a) Workers decide if they want to turn up for work.
b) They only work weekends.
c) They only work alternate weeks.
d) They choose the start and finish time within set parameters.
[Link] can organisational structures that are characterised by
democratic and inclusive styles of management be described?
a) Hierarchical. b) Bureaucratic
c) Flat. d) Functional
[Link] structures help to create…...
a) teamwork. b) specialisation
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c) project work groups. d) multi-skilled employees
[Link] writer is most associated with bureaucratic structures?
a) Henry Fayol
b) Max Weber
c) Adam Smith
d) Mary Parker Follett
[Link] is not an advantage of a hierarchical structure?
a) Clear chain of command
b) Quick response to change
c) Discipline and stability
d) Small span of control
[Link] is a feature of which organisational structure?
a) Matrix. b) Divisional
c) Multi-divisional. d) Functional
78. What is a strategic alliance?
a) Any form of partnership between one firm and another
b) Formal agreement committing two or more firms to exchange
resources to produce products or services
c) Formal agreement to share profits from a shared investment
d) Formal agreement to share knowledge
79. What is not a purpose of an organisational structure?
a) To coordinate people and resources
b) To organise lines of communication
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c) To formalise authority
d) To limit workers' rights
[Link] of the following is true with respect to planning
function?
A. To tell the work allocation to all
B. To make a blue print of ideas and work
C. Monitoring whether the things allocated are done properly
D. None of the above
[Link] the following statements : - Planning involves
A. Choice among alternative courses of action
B. Forecasting
C. Both (a) and (b)
D. Decision only by production manager
[Link] Grid -
A. V.J. Peddin
B. Mountain & Black
C. Tannenbaum and Schmidt
D. Paul Hersey and Blandard
[Link] the following
Contributor
(a) FW. Taylor
(b) Max Weber
(c) Chester Bernard
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(d) Hugo Munsterberg
Organisation theory
(i) Application of psychology to industry and management
(ii) System approach to management
(iii) Emphasis in rules and regulation
(iv) Increased productivity through efficiency in production
(a) (b) (c) (d)
A. (iv) (iii) (ii) (i)
B. (iii) (iv) (ii) (i)
C . (iv) (iii) (i) (ii)
D. (ii) (iii) (iv) (i)
[Link] (A). Today managers with leadership qualities and skill
are preferred to managers with expertise.
Reason (R). The major organisational changes now emphasize
managing people and processes.
A. Both (A) and (R) are true and (R) is correct explanation of A
B. Both (A) and (R) are true but (R) is not a correct explanation of
A
C. A is true but R is false
D. A is false but R is true
85. Assertion (A). According to Taylor, one best way of doing each
task leads to increase in productivity in organisation.
Reason (R). It was the management responsibility alone to find out
this one best way.
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A. A is true but R is false
B. A is false but R is true.
C. A and R are true but R is not the correct explanation of A.
D. A and R are true and R is correct explanation of A.
ANS:
53=A
54=D
55=C
56=D
57=D
58=D
59=C
60=D
61=B
62=D
63=D
64=A
65=B
66=C
67=B
68=D
69=B
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70=A
71=D
72=D
73=C
74=B
75=B
76=B
77=D
78=B
79=D
80=B
81=C
82=B
83=A
84=A
85=C
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