PROJECT REPORT
ON
INDIAN BANKING INDUSTRY WITH SPECIAL
REFERENCE TO CITI BANK
Submitted in partial fulfilment for the award of the
DEGREE OF BACHELOR OF COMMERCE 2017-20
Under The Guidance Of Submitted By:
DR. GAURAV AGGARWAL LAKSHAY BANSAL
ASSISTANT PROFFESOR, MAIMS 01161188817
MAHARAJA AGRASEN INSTITUTE OF MANAGEMENT STUDIES
Affiliated to Guru Gobind Singh Indraprastha University, Delhi
PSP Area, Plot No. 1, Sector 22, Rohini Delhi 110086
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STUDENT UNDERTAKING
This is to certify that I have completed the project titled “INDIAN BANKING
INDUSTRY WITH SPECIAL REFERENCE TO CITI BANK” under the guidance of “Dr.
Gaurav Aggarwal ” in partial fulfilment of the requirement for the award of
degree of Bachelor of Commerce at MAHARAJA AGRASEN INSTITUTE OF
MANAGEMENT STUDIES, DELHI. This is an original piece of work done by me & I
have not submitted it earlier elsewhere.
Lakshay Bansal
01161188817
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CERTIFICATE
This is to certify that the project titled “INDIAN BANKING INDUSTRY WITH
SPECIAL REFERENCE TO CITI BANK” is an academic work done by LAKSHAY
BANSAL submitted in the partial fulfilment of the requirement for the award
of the degree of Bachelor Of Commerce Batch 2017-20 from Maharaja
Agrasen Institute of Management Studies, Delhi, under my guidance &
direction. To the best of my knowledge and belief the data & information
presented by him in the project has not been submitted earlier.
DR. GAURAV AGGARWAL
ASSISTANT PROFFESOR
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ACKNOWLEDGEMENT
With profound sense of gratitude and regard, I express my sincere thanks to my
guide and mentor DR. GAURAV AGGARWAL, for her valuable guidance and the
confidence he instilled in me, that helped me in the successful completion of this
project report. Without his help, this project would have been a distant affair.
His thorough understanding of the subject and professional guidance was indeed
of immense help to me.
My sincere regards and thanks to the director of the institute Dr. M.K. Bhat who
supported me in carrying out research and directing my research work.
I am also greatly thankful to the faculty members of our institute who co-
operated with me and gave me their valuable time.
LAKSAHY BANSAL
01161188817
[Link] (H) Batch 2017-20
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EXECUTIVE SUMMARY
Theory and practice are the two eyes of the management education.
Management education without practical training at an organization remains
incomplete. The project topic and research opportunity prescribed by the
Maharaja Agrasen Institute of Management Studies, Delhi gives student a chance to
have various objectives fulfilled like helping the student to acquire knowledge,
give an opportunity to know the difference between theory and practice, enable
the student to interact with experienced and knowledgeable persons of business
world .
As a student of management, I got an opportunity to undergo on training. The
training title is “INDIAN BANKING INDUSTRY WITH SPECIAL REFERENCE TO CITI
BANK”.
I successfully completed my project report within the specified time. It was really
a thrilling experience for me to interact with different members, employees of the
organizations. It was an experience of enjoyment through hard work and
dedication.
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LIST OF CONTENTS
Particulars Page No.
A. THE PRELIMINARY SECTION
TITLE PAGE
STUDENT UNDERTAKING
CERTIFICATE
ACKNOWLEDGEMENT
EXECUTIVE SUMMARY
B. THE MAIN SECTION
1. CHAPTER– 1: INTRODUCTION
INTRODUCTION TO PRINT MEDIA
INTRODUCTION TO THE TIMES GROUP
INTRODUCTION TO THE TIMES OF INDIA
HISTORY
COMPETITION FACED BY THE TIMES OF INDIA
DISTRIBUTION STRUCTURE OF THE TIMES OF INDIA
CHANNEL MEMBERS OF THE TIMES OF INDIA
INFORMATIION FLOW
CHANNEL MARGIN
PROMOTION SCHEMES
SWOT ANALYSIS
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2. CHAPTER -2: RESEARCH METHODOLOGY
RESEARCH OBJECTIVES
RESEARCH DESIGN
LIMITATIONS
3. CHAPTER–3: DATA ANALYSIS AND INTREPRETATION
4. CHAPTER–4: FINDINGS, RECOMMENDATIONS AND
CONCLUSIONS
FINDINGS
RECOMMENDATIONS
CONCLUSION
BIBLIOGRAPHY
vii