Republic of the Philippines
CEBU TECHNOLOGICAL UNIVERSITY
MAIN CAMPUS
M..J. Cuenco Avenue Cor. R. Palma St., Cebu City, Philippines
Website: [Link] E-mail: thepresident@[Link]
Tel. No. +6332 402 4060 local 1135
COLLEGE OF ENGINEERING
PROCESS FLOW IN ASSESSING
CLIENTS REQUESTING
TRANSCRIPT OF RECORDS FOR
EMPLOYMENT PURPOSES AT
CTU- MAIN REGISTRAR OFFICE.
IE 513 SYSTEMS SIMULATION
Submitted to:
Engr. Ace Mari Simbajon
Submitted by:
Belocura, Eduardo Jr. D.
Mabano, Enrique Jr. A.
Mayorga, Shelnie B.
Process Name: Assessing Clients Requesting Transcript of Records for employment
purposes at CTU- MAIN REGISTRAR OFFICE.
Process Number: 001
Version Number: 001
I. SCOPE/ PURPOSE
The purpose of this document is to help the registrar personnel in assessing clients
requesting their respective Transcript of Records for employment purposes. This serve as their
guide or instructions in doing their specific jobs properly without committing mistakes.
Through this document also, it will help the client/ customer to be inform in what are the things
to do as a person requesting their TOR. This process is limited only to those clients requesting
their TOR for employment purposes only.
II. REGISTRAR POLICIES:
1. Client should have a complete record (F- 137, F-138, NSO/ BIRTH CERTIFICATE/
GOOD MORAL from Secondary) on his/her file. If client doesn’t have complete record,
then Student Assistant at Registrar Office will make a request form for such record (F- 137,
F-138, NSO/ BIRTH CERTIFICATE/ GOOD MORAL from Secondary) and give it to
client.
2. It’s the client obligation to forward the request form to his/ her respective secondary school
so that the principal or the guidance counselor will issue the lack records.
3. Client should have a complete grade as well. If the client doesn’t have complete grades,
then he/ she will settle it with his college instructor.
4. Its clients’ obligation to sign his/ her clearance to respective persons like the Adviser,
College DEAN, University Cashier and University President as well.
5. The clients must fill up completely the request form.
III. PROCEDURE
Sequence Activity Responsible Time
Number
1 Assis the client Student Assistant 3 mins.
2 Ask client what document they want to need or Student Assistant 5 mins.
request.
3 If the client wants to request TOR for Student Assistant 1:30
employment, then issue request form mins.
4 Ask the client, if “ is it your first request Student Assistant 1 min.
mam/sir”?
5. If its not first request, then issue request form Student Assistant 1:30
only. But if its client first request, then attach mins.
issue request form with student clearance attach
on it
6 Let the client fill up the request form Client 5 mins.
7 Receive the filled-up request form from the client Student Assistant 1 min.
8 Ask 2x2 picture from the client (2x2 picture use Office Assistant 30 secs.
to attach at their TOR)
9 Retrieve records Student Assistant 5- 10
mins.
10 Check if the clients have complete records, then Office Assistant 2 mins.
give payment. If not, then make a request form
for such record (F- 137, F-138, NSO/ BIRTH
CERTIFICATE/ GOOD MORAL from
Secondary) to be given to their respective
secondary school personnel.
11. Receive the client request form with receipt Office Assistant 30 secs.
attach on it.
12. Issue claim slip to the client with the date written Office Assistant 30 secs.
on it that his/ her TOR will be claimed
(specifically 3-5 working days).
IV. PROCESS MAP
Start
Assist client
NO NO
Ask for client Give Request Receive the filled
Give Request Clients First Let the client fill
what document If TOR? YES YES Form attach with up request form
Form only Request? up the form
they need Student Clearance from the client
Write the date
Complete
Detach the claim that the TOR will
Receive the client Records? (F- Retrieve Clients Ask the client for
slip from the be claimed Give Payment YES
RF with receipt 137 and RECORDS 2x2 picture
Request form (specifically 5
grades)
working days)
NO
Make a
request form
for clients F-
137 or
Give Claim Slip to
End Grades.
Client
