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Econnect Payment Guide

This document provides instructions for using e-Connect to make one-time payments or change an existing payment method to a credit card. The steps include logging into e-Connect, selecting a policy, choosing the transaction type and payment amount, entering credit card and contact details, accepting terms of usage, selecting the relationship to the policyholder, and confirming the payment by entering an OTP received via SMS. Upon a successful payment, an SMS and email notification are sent.

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Kok Wai
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© © All Rights Reserved
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177 views29 pages

Econnect Payment Guide

This document provides instructions for using e-Connect to make one-time payments or change an existing payment method to a credit card. The steps include logging into e-Connect, selecting a policy, choosing the transaction type and payment amount, entering credit card and contact details, accepting terms of usage, selecting the relationship to the policyholder, and confirming the payment by entering an OTP received via SMS. Upon a successful payment, an SMS and email notification are sent.

Uploaded by

Kok Wai
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Easi-Pay Guide via

e-Connect
• e-Connect Login
• e-PAY One Time Payment
• Change Payment Method to Credit Card
e-Connect
Login
e-Connect – Login
e-Connect Login screen

Fill in your Login


ID & Password

Click on ‘Login’

Visit us at www.greateasternlife.com/my
or e-Connect direct link : https://econnect-my.greateasternlife.com
E-Connect Login
Term of usage
E-Connect Login
Force Change Password
E-Connect Login
Register OTP mobile number
E-Connect Login
OTP Request
e-PAY
One Time Payment
e-PAY One Time Payment

Select policy for


payment :
Click on “ View
Policy Details”
e-PAY One Time Payment

Click on
‘Pay Now’
e-PAY One Time Payment

1. Select Transaction Type


2. Enter total amount

3. Confirm contact details


The info will be used to send SMS and email as payment acknowledgement.

4. Select Payment Mode = Credit Card


e-PAY One Time Payment

1. Key in credit card details


• Cardholder’s name
2. Proceed payment
• Card expiry date
• Card Number
• Security Code (CVV)
e-PAY One Time Payment

Read & Accept ‘Term of Usage’


e-PAY One Time Payment

1. Select Relationship with


Policyholder:
• Self 2. Confirm payment
• Spouse
• Child
• Parent
• Sibling
e-PAY One Time Payment

Cardholder needs to
enter One Time
Password (OTP) sent
by the card issuing
bank to his registered
mobile phone.
e-PAY One Time Payment

Upon payment completion,


success prompt is displayed.
e-PAY One Time Payment

SMS
Notification
on the GE ePay: Payment of
successful MYR 125.55 was made
payment (card ending 2346) on
29/03/18 for policy
22406159. Pay ref:
18145000001120
e-PAY One Time Payment

Email
Notification
on the
successful
payment
Change Payment
Method to
Credit Card
Change Payment Method – My Service Request
Click on ‘My Service
Request’
Change Payment Method to Credit Card

Select Change
Payment Method
Change Payment Method to Credit Card

Select Policy Number


Change Payment Method to Credit Card

Select New Payment Method =


Credit Card
Change Payment Method to Credit Card

1.
To confirm
Contact
Details

2.
To fill up
credit card
details
Change Payment Method to Credit Card

Read & Accept ‘Term of Usage’


Change Payment Method to Credit Card

1. Select Relationship with


Policyholder: 2. Confirm payment
• Self
• Spouse
• Child
• Parent
• Sibling
Change Payment Method to Credit Card

Cardholder needs to
enter One Time
Password (OTP) sent
by the card issuing
bank to his registered
mobile phone.
Change Payment Method to Credit Card

Success prompt will be displayed.


End

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