Case Study
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In the video, Mr. Nestor Punzalan was greatly affected by being wrongfully accused by the Top
Gear. To the point that he and his family are receiving hateful comments towards their life and even
sending death threats. He and his family’s reputation suffered a lot because of the mistake saying that he
is involved in a shooting incident.
Top Gear’s, media outlets’ and netizens’ action did not help in building the issue to be solved but
it brought the situation to a worst issue. They are all responsible or accountable for having the image of
Mr. Punzalan broken and for being bashed and roasted on the social media.
Citizen Journalism played the role of being an instrument in letting the public know what
happened and to warm other people to be safe always. While social media wanted also to help, but on
the opposite of what had happened, they accidentally played the role of making the situation worst.
Instead of helping the problem to be solved, they actually became the pathway for some of the netizens
to reach, bash, and send hate and death threats to Mr. Punzalan.
If we take a deeper understanding of the incident, there are two sides of it; the negative and
the positive effect of media information. The negative effect was Mr. Punzalan was wrongfully accused
because netizens easily believed what a credible page stated (Top Gear). Also, media information let
them know the information of Mr. Punzalan resulting to also know his family. But on the other side,
media information also helped in making the situation clear. By media information, the incident was
easily brought to the authorities and they took action on it as soon as possible. Also, because of media
information authorities were able to trace the real suspect and cleared Mr. Punzalan’s name to the
public.
We can always prevent such incident like the incident happened to Mr. Punzalan. Only by
having enough knowledge on viewing and producing just and right information on the social media. We
can also prevent it by using the power of citizen journalism properly without sacrificing any names.
If there is any lesson we can get from the incident of having Mr. Punzalan wrongfully accused,
that is to think before we click and to be a literate citizen journalist. Although j“think before you click” is
an overused slogan on social media, it best suits the situation. We must first think all the aspects that will
be affected the moment we say something online. Becoming literate citizen journalist also an important
lesson we must take. For not everything we see online be it posted or shared.