Which of the following is not a guideline for writing a
business letter?
Your Answer: remember that you are often writing for
multiple audiences
Correct Answer: state your purpose at the end of your
document
incorrect: this is appropriate
2. Which of the following is the correct
form of a business letter?
Your Answer: single-spaced, with
double-spaces
between paragraphs
correct: this is appropriate
3. Which of the following is not part of a
business letter?
Your Answer: close
Correct Answer: references
incorrect: this is appropriate
4. Which of the following is correct
about full block-style business
letters?
Your Answer: paragraph
indentations
Correct Answer: all parts start at
the left margin
incorrect: this is inappropriate
5. Which of the following is not part of a
memo?
Your Answer: closing
Correct Answer: salutation
incorrect: this is appropriate
6. Which of the following is a correct
aspect of a public e-mail?
Your Answer: close the
message with
your e-mail
address only
Correct Answer: close the
message with
your name and
e-mail address
incorrect: this is inappropriate
7. Which of the following is correct
about a newsletter?
Your Answer: margin size for
newsletters
should be the
same on all sides
Correct Answer: everything on
every page
should align with
something else
on the page
incorrect: this is inappropriate
8. Which of the following is not part of a
newsletter?
Your Answer: salutation
correct: this is inappropriate
9. Which of the following is not part of a
résumé?
Your Answer: address
Correct Answer: passport number
incorrect: this is appropriate
10. Which of the following is incorrect?
Your Answer: the overall
format of a
résumé should
be uncluttered
Correct Answer: résumés should
use passive verbs
incorrect: this is appropriate
11. Which of the following is correct when
creating a résumé?
Your Answer: include the job title
you seek and the
skills you can offer
correct: this is appropriate
12. Which of the following is correct to
include in the education section of a
résumé?
Your Answer: (blank)
a. Correct
answers
13. Which of the following is a form of a
résumé?
Your Answer: functional résumé
correct: this is appropriate
14. Which of the following is not a design
principle for creating a scannable
résumé?
Your Answer: (blank)
D correct answers
15. Which of the following is not part of a
cover letter?
Your Answer: references
correct: this is inappropriate
Multiple-Choice Questions
This activity contains 15 questions.
Which of the following is not a guideline for writing a business letter?
remember that you are often writing for multiple audiences
proofread for grammar all documents you send out
state your purpose at the end of your document
write so that your letter is clear, concise, professional, and friendly
Which of the following is the correct form of a business letter?
single-spaced, with double-spaces between paragraphs
double-spaced throughout
double-spaced with single-spaces between paragraphs
single-spaced, with single-spaces between paragraphs
Which of the following is not part of a business letter?
return address
salutation
close
references
Which of the following is correct about full block-style business letters?
signature appears on the right half of the page
all parts start at the left margin
paragraph indentations
return address appears on the right half of the page
Which of the following is not part of a memo?
discussion section
closing
heading
salutation
Which of the following is a correct aspect of a public e-mail?
close the message with your name only
close the message with your e-mail address only
close the message with your name and e-mail address
never use a signature file
Which of the following is correct about a newsletter?
everything on every page should align with something else on the page
do not include a banner on the front page
margin size for newsletters should be the same on all sides
pages should not contain any contrasting elements
Which of the following is not part of a newsletter?
contributions from readers
salutation
short news articles
notices of upcoming events
Which of the following is not part of a résumé?
passport number
education
work experience
address
Which of the following is incorrect?
résumés should use passive verbs
résumés should be only one page
résumés can use headings and bullets for emphasis
the overall format of a résumé should be uncluttered
Which of the following is correct when creating a résumé?
do not include the skills you can offer
emphasize what you want from the job
be general in your career objective
include the job title you seek and the skills you can offer
Which of the following is correct to include in the education section of a résumé?
names of colleges attended
list of classes taken in major with grade point average
list of all classes taken
name of your major advisor
Which of the following is a form of a résumé?
functional résumé
dysfunctional résumé
forward chronological order résumé
reverse ability résumé
Which of the following is not a design principle for creating a scannable résumé?
avoid horizontal or vertical lines
avoid punctuation as much as possible
avoid images
use columns
Which of the following is not part of a cover letter?
opening section
closing section of the letter
middle section of the letter
references
Which of the
following is a
correct dateline
for a business
letter?
August, 20, 1998
A)
Aug. 20, 1998
B)
August 20, 1998
C)
Aug. 20 1998
D)
2
INCORRECT The complimentary closing is
optional.
A)
placed one line below the last line of the body.
B)
positioned at the writer's discretion.
C)
placed two lines below the last line of the body.
D)
3 CORRECT
The most common envelope size used for correspondence is
No. 10.
A)
tan Kraft.
B)
No. 6.
C)
padded.
D)
4
INCORRECT The most modern letter style is
modified-block.
A)
full-block.
B)
simplified.
C)
block.
D)
5
INCORRECT Editing involves checking a document for factual accuracy, logical flow, conciseness, and
spelling.
A)
format errors.
B)
clarity and tone.
C)
grammar.
D)
6
INCORRECT A basic rule for using a plural in medical terms is that with terms ending in
um, add an a.
A)
us, add an i.
B)
a, keep the a and add e.
C)
is, keep the is and add es.
D)
7
INCORRECT Which letter style uses open punctuation and is too informal to use in a medical office?
modified-block
A)
simplified
B)
full-block
C)
block
D)
8
INCORRECT Formatting, data, and ____ errors can occur when preparing a document.
content
A)
mechanical
B)
language
C)
technical
D)
9
INCORRECT Effective professional correspondence uses an appropriate style, clear and concise language, and
the passive voice.
A)
the active voice.
B)
open punctuation.
C)
mixed punctuation.
D)
10
CORRECT The letter writer's initials followed by a colon or slash and the typist's initials are called the
identification line.
A)
signature block.
B)
notations.
C)
closing.
D)
