LAWA Org 7-13-06-Presentation Ver 7C
LAWA Org 7-13-06-Presentation Ver 7C
Group Organizational
Structures
July 13, 2006
Today’s Agenda
4 Introduction
4 Organizational Structures:
4 Corporate Functions
4 Finance & Administration Group
4 Airport & Security Group
4 Real Estate & Economic
Development Group
4 Planning & Development Group
4 Next Steps
2
For discussion purposes only – incomplete without the accompanying presentation.
Today’s Agenda
4 Introduction
4 Organizational Structures:
4 Corporate Functions
4 Finance & Administration Group
4 Airport & Security Group
4 Real Estate & Economic
Development Group
4 Planning & Development Group
4 Next Steps
3
For discussion purposes only – incomplete without the accompanying presentation.
Organizational Criteria New LAWA Vision:
Supports LAWA’s strategic vision and Strategic Priorities
priorities
Enables the organization to execute its LAX modernization
decisions Airport security
Supports the shift to achieve short- and World class amenities
medium-term projects Regional airport development
Green airport
Responds to customers’ and stakeholders’
Ethics and compliance
priorities within the boundaries of LAWA’s
public stewardship
Improves the clarity of roles and
responsibilities with greater accountability
and ownership of initiatives
Nurtures teamwork across organizational
lines
Key Internal Values:
Has a reasonable span of control for
executives and managers Collaboration and
Cooperation
4
For discussion purposes only – incomplete without the accompanying presentation.
Core Business Model:
Collaboration Within/Across LAWA
BOARD OF AIRPORT
COMMISSIONERS
Corporate
Staff ETHICS, BUSINESS EXTERNAL AND STRATEGIC PLANNING/
Functions CONDUCT, & GOVERNMENTAL ORGANIZATIONAL
INTERNAL AUDIT RELATIONS DEVELOPMENT
6
For discussion purposes only – incomplete without the accompanying presentation.
Today’s Agenda
4 Introduction
4 Organizational Structures:
4 Corporate Functions
4 Finance & Administration Group
4 Airport & Security Group
4 Real Estate & Economic
Development Group
4 Planning & Development Group
4 Next Steps
7
For discussion purposes only – incomplete without the accompanying presentation.
Corporate Staff Functions
BOARD OF AIRPORT
COMMISSIONERS (BOAC)
EXECUTIVE
DIRECTOR
8
For discussion purposes only – incomplete without the accompanying presentation.
Corporate Structure Overview
EXECUTIVE DIRECTOR
Lydia Kennard
TBD
STRATEGIC PLANNING
EXECUTIVE ASSISTANT AIRPORTS
Mary Albers
ORGANIZATIONAL DEVELOPMENT
TBD
9
For discussion purposes only – incomplete without the accompanying presentation.
Separation of Audit
Roles and Responsibilities
LAWA-Wide Internal Audit
Financial Services’ Revenue
Management audits Contract Audits
Operational audits Tenant audits
Contractor audits
billings
Contractor billings
IT audits
Interface with CPAs
Cost-benefits of:
preparing LAWA Fiscal
• Outsourcing
Linked to Charter, Audit Statements
• Design-build Section 1022, and
HR and the
10 unions
For discussion purposes only – incomplete without the accompanying presentation.
Today’s Agenda
4 Introduction
4 Organizational Structures:
4 Corporate Functions
4 Finance & Administration Group
4 Airport & Security Group
4 Real Estate & Economic
Development Group
4 Planning & Development Group
4 Next Steps
11
For discussion purposes only – incomplete without the accompanying presentation.
Finance & Administration Group
Mission: Philosophy/Values:
LAWA-wide administrative Collaboration with LAWA Groups to set
support of internal services: realistic spending goals and priorities
Human Resources consistent with LAWA’s strategic
objectives
Procurement Services:
Contracting/Purchasing Develop systems capabilities and
expertise to more accurately forecast
Finance
revenues and expenses
IT
Streamline all personnel-related
Assistant Executive Director, LAWA processes
deputized to serve as Executive
Customer service orientation for serving
Director in her absence
LAWA’s line and staff functions
LAWA-wide oversight of policies and
procedures for finance, human resources,
and procurement
Strong alignment and reinforcement of
LAWA business ethics
12
For discussion purposes only – incomplete without the accompanying presentation.
Finance & Administration Group
Overview
FINANCE & ADMINISTRATION GROUP
Deputy Executive Director I/Assistant Executive Director
SAMSON MENGISTU
13
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F&A Group:
Contracts & Purchasing Services
14
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Possible Business Model for
Contract & Procurement Services
1. Train and certify individuals to
complete purchasing and
Client
contracting transactions in the group
Groups Client
Client group
2. Establish multi-disciplinary group
Contracts/
contract teams for major Procurement/
contracts or projects Purchasing
Client
3. Develop “expeditors” for the Client group
process group
Client
group
4. Where possible, establish more
Master Agreements
15
For discussion purposes only – incomplete without the accompanying presentation.
Chief Procurement Officer Model
Implement a Chief Procurement Officer model, ensuring:
End users retain discretion to specify what they need within
broad limits and as long as they do not unduly limit competition
End users are a source of recommended bidders, along with
Business and Job Resources (formerly SBJO) and Purchasing
Purchasing is the guardian of the process, confirming the
fairness and transparency of LAWA’s purchasing actions for:
AFEs for professional services
Personal services contracts
Large contracts
16
For discussion purposes only – incomplete without the accompanying presentation.
Financial Services
Functions
FINANCIAL SERVICES
Tenant Audit
Parking Audit
Contractor Billings
Major Construction Billings
17
For discussion purposes only – incomplete without the accompanying presentation.
F&A Group:
Financial Services
FINANCIAL SERVICES
Chief Financial Officer
KARL PAN
18
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F&A Group:
Human Resources Services
HUMAN RESOURCES SERVICES
Personnel Director III
VINCENT CAMPBELL
19
For discussion purposes only – incomplete without the accompanying presentation.
Identified Need:
IT Governance Role
Establish formal committee to manage the overall
governance of the IT function
Exec
Committee comprised of: Director
Executive Director Customer
Leader #1 IT/CIO
Group Executives
CIO IT Governance
Committee
Responsible for: Customer Customer
Establishing IT principles within Leader #2 Leader #4
LAWA Customer
Leader #3
Prioritizing all technology investments
Allocating all IT expenditures
Approving of (and enforcing) all strategic
initiatives
• For example: Architectural decisions, implementation
of security
20
For discussion purposes only – incomplete without the accompanying presentation.
Identified Need:
“LAWA Enterprise Architecture” Forum
Move former Design and Office of IT
Security areas into new LAWA group, Planning & Development Group
designed to leverage thinking from
multiple disciplines (IT, Engineering, Engineering,
Construction, etc). Noise, IT
Make decisions which will affect multiple Etc. Architecture
areas Construction
Establish standards to be adopted by all IT
Reporting relationships: LAWA Security
Dotted-line relationship into new group Enterprise
Solid-line relationship into IT
LAX Architecture
Responsible for ongoing IT research
Interface with technology vendors, research PMD
analysts, etc. ONT VNY
Typically do not work with “mainstream”
technology
21
For discussion purposes only – incomplete without the accompanying presentation.
F&A Group:
IT Services
IT GOVERNANCE COUNCIL
IT DESIGN & ENGINEERING DIVISION IT OPERATIONS DIVISION IT SYSTEMS & APPLICATIONS DEVELOPMENT DIVISION
Information Systems Manager II Information Systems Manager II Information Systems Manager II
TONY CHEN LANCE KANESHIRO MICAELA LE BLANC
22
For discussion purposes only – incomplete without the accompanying presentation.
Outward Focused:
IT Responsibility Changes
Reduce scope of IT Application Development
Have sole responsibility for development of
infrastructure
• For example: hardscape, network, servers, desktops,
operating systems, data storage etc.
• Enable technology (database, etc.) based projects
Assign business groups with primary responsibility for
projects at the application level
• For example: package selection, custom development
IT will have input to the business groups in their
selection through:
• CIO representatives
• IT Governance Council
23
For discussion purposes only – incomplete without the accompanying presentation.
Outward Focus:
Client Responsibility Changes
Place FTE inside each major client
group
Considered the “CIO” of client group, Client
reports into IT group
Client
Absorbs the “Shadow IT” function Client group
Takes accountability for all IT problems group
Ambassador of LAWA IT to client IT
groups
Provides: Client
Client group
• Centralized LAWA IT directly into group
Client
client groups group
• Consistency and leverage across
groups
• IT planning within organization
24
For discussion purposes only – incomplete without the accompanying presentation.
Outward Focus:
IT Administration Function
Current administration Reassign staff with current
function provides general Executive Assistant to head
support services related to: overall group
Human Resources Form specialty functions
within group
Finance
Communications
Legal
Interface to EAA
Establish new
Recruiting
Communications role under
IT Administration – Rewards and recognition
25
For discussion purposes only – incomplete without the accompanying presentation.
Today’s Agenda
4 Introduction
4 Organizational Structures:
4 Corporate Functions
4 Finance & Administration Group
4 Airport & Security Group
4 Real Estate & Economic
Development Group
4 Planning & Development Group
4 Next Steps
26
For discussion purposes only – incomplete without the accompanying presentation.
Airports & Security Group
Mission: Philosophy/Values:
Deliver safe, secure, and cost-effective Airport Build and maintain mutually beneficial relationships
operations and services to our customers and with our customers and all Airport stakeholders – We
for our stakeholders Fly as One!
Put the customer at the forefront of our planning Focus resources on services and programs perceived
and priority-setting as value-added by customers
Provide LAWA-wide emergency operations Manage LAWA resources and assets for increased
capabilities based on continuous planning, revenues
exercises and prompt review of incidents Stress open two-way communication within LAWA
Coordinate Airports and Security for maximum and with our customers and stakeholders
readiness, responsiveness and service Adopt best commercial practices and technologies to
increase productivity and reduce waste
LAWA Inter-relationships:
Airport Security provides security, traffic, and law enforcement services that meet the needs of each Airport
Construction & Maintenance serves and supports the Airports in a customer service approach
Community Relations works directly with the assigned Airports and coordinates, as needed, on LAWA-wide
issues in developing community relations tools, philosophies and approaches
PR communicates the Airports’ programs and activities to external audiences such as the media, travel
organizations and the public at large
27
For discussion purposes only – incomplete without the accompanying presentation.
Airports & Security Group
Functions
AIRPORTS AND
SECURITY
INTELLIGENCE &
EMERGENCY OPERATIONS
TRAINING, STANDARDS,
& INTERNAL AFFAIRS
LAW ENFORCEMENT & PROTECTION SERVICES LOS ANGELES INTERNATIONAL AIRPORT (LAX)
Director of Airport Safety Services Director of Airport Operations
JAMES BUTTS (8/2006) JENS RIVERA
Operations
ONTARIO INTERNATIONAL AIRPORT (ONT) VAN NUYS AIRPORT (VNY) & PALMDALE AIRPORT (PMD)
Line
29
For discussion purposes only – incomplete without the accompanying presentation.
LAX Structure
LOS ANGELES INTERNATIONAL AIRPORT (LAX)
Airport Manager III
JENS RIVERA
Staff Functions
PERMITS UNIT
Management Analyst II
NITA CAPRIO
AIRPORT OPERATIONS CONTROL CENTER & LAX TERMINAL OPERATIONS
Line Operations
30
For discussion purposes only – incomplete without the accompanying presentation.
Regulatory Compliance, Process
Improvement, & Training at LAX
Quality control and GA customs facility
compliance Terminal managers’ roles
RFP: Parking control and responsibilities
equipment
VSR & Ambassadors
LAX Operations Center
managers’ roles and
Terminal/tenant services responsibilities
Terminal coordination issues
Ground Handling Task Force
Concessions and Property
interface Hydrant fuel policy
Terminal remodels Concession/tenant delivery
JD Powers customer program
improvements LAX commuter policy
Gate utilization policy
31
For discussion purposes only – incomplete without the accompanying presentation.
LAX: Airport Operations Control Center &
Airfield Operations
AIRPORT OPERATIONS CONTROL CENTER (AOCC) &
AIRFIELD OPERATIONS DIVISION
Airport Manager II
RAYMOND JACK
32
For discussion purposes only – incomplete without the accompanying presentation.
LAX Airport Operations
Control Center (AOCC)
Integrate into an Airport Operations Control
Center (AOCC) (LOC 24/7 concept):
Gate Control Room
Airfield Control Room
Bus Operations
LAX Executive Notification System (LENS)
Need to discuss working relationships of:
EOC
JOC
ACC
Others
33
For discussion purposes only – incomplete without the accompanying presentation.
LAX Terminal Operations
LAX TERMINAL OPERATIONS MANAGEMENT DIVISION
Airport Manager II
LEIGH HATAYAMA
CONSTRUCTION DESK (North, South, & TBIT Complexes)
Superintendent of Operations II (2)
PARKING SERVICES SECTION GROUND TRANSPORTATION SERVICES SECTION ONT LANDSIDE OPERATIONS SECTION
Parking Manager II Senior Management Analyst II Senior Management Analyst II
GEORGE HARRIS MEIGHAN LANGLOIS DOUGLAS KALLEMEYN
35
For discussion purposes only – incomplete without the accompanying presentation.
ONT Structure
ONTARIO INTERNATIONAL AIRPORT (ONT)
Airport Manager III
JESS ROMO
Functions
BRIAN PECENKA
VNY FLYAWAY UNIT
Senior Clerk Typist
JUDITH O HARE
CATHIE REDMOND
Superintendent of Operations II (PMD)
BRANDON EATON
VNY MAINTENANCE SECTION
Airports Maintenance Supervisor III
DENNIS O BRIAN
37
For discussion purposes only – incomplete without the accompanying presentation.
C&M Functional Structure
Need to define relationship with CONSTRUCTION &
Environmental Services once the MAINTENANCE SERVICES
FACILITIES REPAIR & FACILITIES REPAIR & FACILITIES REPAIR & ONTARIO ADMINISTRATIVE CONSTRUCTION
MAINTENANCE -- CUSTODIAL MAINTENANCE -- FIELD MAINTENANCE -- BUILDINGS MAINTENANCE SUPPORT SERVICES
NORTHSIDE TERMINALS 1, 2, 3, 4
WINDOW CLEANING
FACILITIES REPAIR BUILDINGS & MECHANICAL BUILDING MECHANICAL FINANCIAL
MANAGEMENT
New C&M Strike
Force:
SOUTHSIDE TERMINALS 5,6,7, 8 FLEET MAINTENANCE BUILDINGS CONSTRUCTION FACILITY MAINTENANCE PERSONNEL
OUTLYING OPERATIONS & REPAIR & SUPPORT ADMINISTRATION
Define more
TBIT, SWING SHIFT, FACILITIES SERIVCES CENTRAL UTILITY BUILDING REPAIR ACCOUNTING OPERATIONS broadly what they can
QUALITY ASSURANCE PLANT & CLERICAL SUPPORT
construct (e.g.,
RECYCLING FIRE LIFE SAFETY FACILITY CLEANING construction
LAX VEHICLE & EQUIPMENT
& RECYCLING
ONT ADMINISTRATIVE
management services,
run conduit) within
SPECS. & PROCUREMENT SUPPORT
the parameters of
ONT union rules
VNY MAINTENANCE
VNY/PMD Addition of
mechanical and
electrical engineering
capabilities
Addition of a buyer
Potential design
needs
Need to define
relationship with
Space Planning
38
For discussion purposes only – incomplete without the accompanying presentation.
Construction & Maintenance
(C&M) Services Structure
CONSTRUCTION & MAINTENANCE (C&M) SERVICES
Airport Manager III
RALPH MORONES
FACILITIES & MAINTENANCE CUSTODIAL DIVISION FACILTIES REPAIR & MAINTENANCE FIELD DIVISION
Director of Maintenance Airports II Director of Maintenance Airports II
RICHARD CONNOLLY (Near Term) DAVID WALDNER
FACILITIES REPAIR & MAINTENANCE BUILDINGS DIVISION ONTARIO MAINTENANCE SECTION
Director of Maintenance Airports II Director of Maintenance Airports II
JOE MALDONADO VACANT
39
For discussion purposes only – incomplete without the accompanying presentation.
Public & Community Relations
Structure
AIRPORT & SECURITY GROUP
Deputy General Manager Airports I
PAUL HANEY
LAX PUBLIC LAX COMMUNITY VNY PUBLIC & ONT/PMD PUBLIC &
RELATIONS DIVISION RELATIONS DIVISION COMMUNITY RELATIONS SECTION COMMUNITY RELATIONS SECTION
Airport Public & Community relations Director II A/P Public & Community Relations Director II Airports Public & Community Relations Director II Airports Public & Community Relations Director II
NANCY CASTLES NANCY NILES STACY GEERE MARIA TESORO
40
For discussion purposes only – incomplete without the accompanying presentation.
Today’s Agenda
4 Introduction
4 Organizational Structures:
4 Corporate Functions
4 Finance & Administration Group
4 Airport & Security Group
4 Real Estate & Economic
Development (RE&ED) Group
4 Planning & Development Group
4 Next Steps
41
For discussion purposes only – incomplete without the accompanying presentation.
Real Estate & Economic
Development (RE&ED) Group
Mission: Contract Monitoring:
Ensure optimal development of revenues A new function to ensure
through the attraction, retention and growth of compliance with:
business at the Airports and in the Real property contract
surrounding communities terms
Philosophy/Values: Assesses success in
Proactively manage our real estate assets to meeting the Mission
provide the highest quality facilities and Maintains a strategic
optimal revenues, balanced against perspective across all
community, passenger, and safety needs Real Estate contracts and
Deliver an excellent passenger experience for planning for future
through innovative shopping and dining contracts
facilities Ensures contracts have
Create partnerships with other LAWA performance criteria and
Groups, tenants and neighbors to maximize measurements
the economic development of our Airports
and the surrounding communities
42
For discussion purposes only – incomplete without the accompanying presentation.
RE&ED Group Functions
REAL ESTATE &
ECONOMIC DEVELOPMENT GROUP
CONTRACT MONITORING
43
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RE&ED Group Overview
44
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RE&ED Group:
Property Services Structure
PROPERTY SERVICES
Director (Acting)
KEN CAUGHLIN
INDUSTRIAL PROPERTY PROPERTY: LAX TERMINALS SECTION PROPERTY: LAX TERMINALS SECTION ONT PROPERTY & VNY PROPERTY &
(CARGO & AIRFIELD) SECTION TERMINALS 1,2,3, TIBIT TERMINALS 4, 5, 6, 7, 8, COMMUTER CONCESSIONS SECTION CONCESSIONS SECTION
Property Manager II Property Manager II Property Manager IV Property Manager III Property Manager III
REGNER GLOBUS BALJIT NADLER VACANT (K. Caughlin's Position) ROBIN ROLLINS RONALD DOMASH
45
For discussion purposes only – incomplete without the accompanying presentation.
RE&ED Group:
Concessions Services Structure
CONCESSIONS SERVICES
Interim Concessions Manager
KAREN TOZER
46
For discussion purposes only – incomplete without the accompanying presentation.
RE&ED Group:
Economic Development Services Functions
ECONOMIC DEVELOPMENT
SERVICES
47
For discussion purposes only – incomplete without the accompanying presentation.
RE&ED Group:
Economic Development Services
Structure
ECONOMIC DEVELOPMENT SERVICES
Asset Manager/Economic Development Manager
LYLE HAYNES
48
For discussion purposes only – incomplete without the accompanying presentation.
RE&ED Group:
Potential for Integrated Finance &
Administration Support
REAL ESTATE/ECONOMIC
DEVELOPMENT GROUP
FINANCE &
Co-located FINANCE & FINANCE &
ADMIN ADMIN ADMIN
Permits better:
Cross-training and back-up
Justification of stronger finance skills
Specialties in Property and Concessions with additional career opportunities
Also suggest that the Group DED has a 2nd office at WWW.
49
For discussion purposes only – incomplete without the accompanying presentation.
Today’s Agenda
4 Introduction
4 Organizational Structures:
4 Corporate Functions
4 Finance & Administration Group
4 Airport & Security Group
4 Real Estate & Economic
Development Group
4 Planning & Development (P&D)
Group
4 Next Steps
50
For discussion purposes only – incomplete without the accompanying presentation.
Planning & Development (P&D) Group
Mission: Philosophy/Values:
Provide services from long- Deliver quality, timely and
range and regional planning affordable facilities and
through the actual Airport support
implementation of the Prepare and optimize LAWA
project plans, including: employees for positions of
Traffic planning increased responsibility and
Engineering minimize the reliance on
Facility development
consultant support
Emphasize a Project
Space planning
Development Team with a
Development of pride of project ownership
FlyAways and recognition of our many
Provide environmental outstanding performers
planning, mitigation (e.g.,
noise, soundproofing) and
environmental compliance
services
51
For discussion purposes only – incomplete without the accompanying presentation.
P&D Group: February 8th Roll-out
PLANNING &
DEVELOPMENT
SPACE
PLANNING
52
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P&D Group:
Current Situation
PLANNING AND
DEVELOPMENT 11 direct reports
SPACE STAKEHOLDER
PLANNING LIAISON
MAJOR
PROJECTS LAX PLAN COMPLIANCE/
ENVIRONMENTAL PLANNING
ENVIRONMENTAL PLANNING
53
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Revised P&D Group Overall
PLANNING & DEVELOPMENT GROUP
DEPUTY EXECUTIVE DIRECTOR I
JIM RITCHIE
SPACE PLANNING TECHNOLOGY DEVELOPMENT
CIVIL ENGINEER CHIEF OF AVIATION TECHNOLOGY
DAVID WILSON ELLEN WRIGHT
54
For discussion purposes only – incomplete without the accompanying presentation.
P&D Group: Interim Environmental
Services Structure
ENVIRONMENTAL SERVICES
DEPUTY EXECUTIVE DIRECTOR II
VACANT
SOUNDPROOFING
COMPLIANCE (MMRP, CBA)
55
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P&D Group: Project & Facilities
Services Functions
PROJECT PLANNING & DEVELOPMENT MAJOR PROJECTS ENGINEERING PROJECTS QA & TECHNICAL SERVICES
CHIEF OF AIRPORT PLANNING II TBD CHIEF AIRPORTS ENGINEER II TBD
RICHARD WELLS JEFFREY SMITH
56
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Next Steps
4 Additional meetings within
Groups to share organizational
details
4Divisions
4Sections
4Units
57
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