Alexandra Christine Moxin CURRICULUM VITAE

3524 West 7th Avenue morocco_09@[Link]

Vancouver, BC, V6R 1W3 604-731-4149 / 604-218-5729

OVERVIEW
I have over 10 years experience on multimillion dollar projects and initiatives as an accomplished Project Manager and as
a Business Analyst and Technical Writer. I draw from a technical and analytical background with a focus on developing
best practices in the field of IT Project Management. Additionally, I bring maturity, dedication to service and take
ownership of my contribution to my clients’ success. I have experience with Six Sigma projects, software and hardware
implementations, software conversions and other enterprise projects. The functional responsibilities I have had ranges
from developing and overseeing business and technical processes, developing end user and technical requirements, project
management, developing and implementing communication and marketing strategies. I have experience assisting small to
medium size businesses in environmentally sound graffiti removal services, healthcare, education and software markets. I
am looking to significantly contribute to a growing company as a Project Manager or Operations Manager and progress to
a permanent management role.

SKILLS SUMMARY
 Full cycle Project Management
 Six Sigma experience using DMAIC and Lean principles
 Accomplished Business Analyst: use-cases, business requirements, statistical analysis, reporting
 Senior Technical Writer: new and revised business process and procedures, technical manuals, operations manuals
(enterprise-wide), training guides, process maps
 SharePoint super-user
 Database design and management
 Expert level software skills in all MS Office applications including Excel, Visio, Word, PowerPoint, Publisher, Project,
along with Open Office (Java-based) products.
 Experienced with HTML/XML, Java, SQL, Open Source programming

EDUCATION
Project Management Certificate, Sauder School of Business, UBC
University of British Columbia: B.A. Major: Psychology

PROFESSIONAL EXPERIENCE
Project Manager, Infrastructure and Reporting
BC Hydro – Lead By Example/Power Smart (Annex Consulting) October – December 2010
 Developing and maintaining project management tools
 Rolling up monthly, quarterly and annual reports from three Practice Areas for reporting to stakeholders
 Measuring, tracking and reporting program-wide KPIs
 Consolidating organization-wide energy consumption data for all properties and generating stations to measure,
track and report BC Hydro’s energy consumption
 Rolling out a SharePoint based HydroShare/Project server
 Documenting PMO processes and procedures

Business Analyst/Training and Communication Specialist

UBC Information Technology (TRS Consulting) March – July 2010
I was contracted to the main IT department at UBC on a university-wide e-mail conversion and implementation project. I
was responsible for process design and migration planning and communication. My specific responsibilities were creating
training plans and training materials, information gathering and database integrity.

Business Analyst
TELUS (Procom) January 2010
I was briefly engaged on a 4-week assignment to create technical documentation including process mapping and top-down
analysis diagrams for a high-profile project within TELUS.
Alexandra Christine Moxin CURRICULUM VITAE
3524 West 7th Avenue morocco_09@[Link]
Vancouver, BC, V6R 1W3 604-731-4149 / 604-218-5729
Project Manager
Goodbye Graffiti Inc. (Fusion Consulting) March – December 2009
I managed a team of software developers and was responsible for upgrades and additions to our enterprise proprietary
software. I was responsible for all software implementations and upgrades for our franchise locations across Canada and
the USA, which included multi-day training sessions to management and administrative staff. I produced procedure
manuals for the entire company, training materials for specific roles and positions, and developed business processes
designed to be
used for new and existing franchisees. Additionally, I was responsible for managing the Research and Development
Budget.

Business Analyst
Provincial Health Services Authority / Vancouver Coastal Health November 2008 – January 2009
(3 month contract - direct)
I worked on the Healthcare Paging System Decommissioning Project which involved decommissioning a legacy
healthcare paging system and implementing an upgraded system with a different service provider.
 Communication, logistics and operational planning
 Responsible for data integrity including updating and converting data into meaningful reports.
 Drafted project requirements, administered the project team site on SharePoint and maintained the VCHA HPS
database
 Project controls: updating risk, issue and action item log; performing regular data analysis and comparing service
provider data; minutes

Business Analyst
WorkSafe BC July – September 2008
(3 month contract)
Contracted with the Readiness Team within Service Design, I worked on the business readiness component of a company-
wide custom software implementation which included technical documentation and administration of two six sigma green
belt projects and a black belt project.

 Drafted process maps and requirements, using six sigma DMAIC and Lean methodology
 Wrote the report strategy to track critical decision making milestones
 Tracked project elements and requirements, including risks and issues
 Attended bi-weekly working group meetings
 Wrote business processes outlining a central milestone, strategy for success and several leading indicators
 Created risk matrices that incorporated relative weighting and visual representation

Project Coordinator
Sun Microsystems (B.C.) Inc. October 2007- May 2008
(9 month contract)
I worked on a nine month contract for the Service Provider for the Province of British Columbia on the $150M electronic
health record project.
 Drafted Business Requirements
 Scheduling and process modelling; mapped these to project deliverables and requirements using Visio, Excel and
Project
 Super User and Administrator of the AIM document repository
 Prepared Technical Reports and Management Reports
 Responsible for updating and reporting Project Plans and RAID (Risk, Action, Issue, Decision) logs
 Updated and distributed a weekly status report of all project and PMO activities
Alexandra Christine Moxin CURRICULUM VITAE
3524 West 7th Avenue morocco_09@[Link]
Vancouver, BC, V6R 1W3 604-731-4149 / 604-218-5729
 Prepared H/W and S/W estimates
 Liaison to the Provincial Government CMO on all billing approval and pre-approval matters
 Human Resources Liaison (prepared job descriptions, interviewed candidates, agency contact)
 Scheduled and tracked hours for contractors, sub-contractors and partners

Junior Project Manager

Accenture for Best-Buy (TEK Systems) July - September 2007
(3 month contract)
Reporting to the Project Management Office, I created and managed new project plans in a web-based tracking system and
followed up with each plan until the project was deployed.
 Worked with multiple managers and team leads on each project
 Co-ordinated budget information, software and hardware quotes and ensured approvals were in place
 Delivered a detailed and time-sensitive report on a weekly basis
 Met with several executive team leads on a bi-monthly or weekly basis to discuss and resolve outstanding
requirements for each project
 Drafted a Canadian-based Procedure Manual for the Demand Process

Software Tester/Technical Writer

Kore Interactive June 2007
(Assignment based contract)
During this short contract I tested a customized CRM database and documented all the bugs and issues I found in an issue
log which I created for this client. I performed several iterations of testing and revised and updated the issue log until the
system was ready for release. I was called back to create end-user training documentation and I created a stepwise
procedure manual that included screenshots.

University of British Columbia October 2003 – April 2007

UBC International – Technical Writer/Editor (11 months)
I created an International Database for UBC International that was used in the re-launch of their website.
 Responsible for writing information profiles, proof-reading content
 Research and recommended software solutions to convert and clean data from a legacy website
 Created an information repository using MS Excel
 Researched each section and expanded and improved the overall design

Faculty of Land and Food Systems - Research Assistant (4 months)

Reporting to my former supervisor at Skylight, I assessed the hardware and software environments available for
undergraduate and graduate students and documented these. I also researched learning spaces focusing on what
environments other national and international institutions were using and summarised my findings in a report.

Faculty of Science, Skylight - Research Analyst/Junior Project Manager (2 years, 4 months)

I worked on an e-learning pilot project designed to assess student reflection and analyze the impact this had on student
engagement and performance. The pilot project was part of a larger initiative which focused on understanding the link
between ownership of intellectual work, via the e-portfolio process, and student success. Additional projects were initiated
in several faculties following the successful deployment of our pilot project, and our project was funded for an additional
year and developed further in a third year Botany course.

 Successfully implemented two end-to-end software projects using WebCT, SQL and web-based proprietary
software.
Alexandra Christine Moxin CURRICULUM VITAE
3524 West 7th Avenue morocco_09@[Link]
Vancouver, BC, V6R 1W3 604-731-4149 / 604-218-5729
 Responsible for technical documentation and training materials.
 Responsible for researching and reporting on new technologies and the potential of each new application in an
educational environment.
 Selected to present at the New Media Conference (nmc) hosted by UBC in June 2004.
 Designed a collaborative presentation between the Faculty of Science and the Faculty of Arts (Informal Learning
Environments).
 Selected to attend a learning conference at SFU (New Technology in the Educational Environment and compiled a
report based on my findings.

Human Resources Specialist

Ledcor Industries July 2000 – September 2001
I assisted with recruiting candidates; my responsibilities were initial and follow-up interviews, checking references,
drafting a short list of candidates and submitting my recommendations. Along with this role, I was involved with an
enterprise-wide software implementation.
 Experience designing and testing the HRM modules and reports in a company-wide custom JD Edwards ERP
software implementation
 Selected to teach the introductory module of the JD Edwards ERP software program to approximately 75 employees
and travelled to several locations in the US
 Created a candidate resume database which improved the efficiency of presenting qualified candidates; delivered
weekly reports to management and department heads
 Co-ordinated the immigration visa application process for US employees working on special projects in Canada
 Responsible for drafting employment letters and contracts, termination letters and transfers, distributing payroll
forms and initial hiring packages and maintaining personnel files

Compensation Analyst
Watson Wyatt Worldwide August 1998 – June 2000
I was hired to work on the largest and most revenue-generating project within the Compensation Practice. My main tasks
included re-design and maintenance of the project database, reporting, data analysis, data entry and research. I also
volunteered on a committee to organize the company Christmas party.

VOLUNTEER EXPERIENCE
Faculty of Science Mentoring Program, 2008 – 2009, UBC, Vancouver British Columbia
nmc Conference, June 15 – 19, 2004, UBC, Vancouver British Columbia
St. Paul’s Hospital, March - May 1997, Vancouver, British Columbia
UBC Debate
UBC Varsity Rowing

ACTIVITIES & HOBBIES

Writing Cycling Fitness Training Running Wine tasting