i

Report On

STANDARD & POOR GLOBAL INC.

Master of Business Administration

of APJ Abdul Kalam Technological University, Thiruvananthapuram, Kerala

Submitted by

LIGYMOL PHILIPOSE

Reg. No: MGP19MBA65

Trimester 3, 2019-2021

Under the guidance of

Ms. SHINO ABRAHAM

Assistant Professor

Department of MBA, Saintgits College of Engineering

Kottukulam Hills, Pathamuttom, Kottayam-686 532

August 2020
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DECLARATION

I Ligymol Philipose, Saintgits Institute of Management, hereby declare that the presented Online Summer
Internship Report is uniquely prepared by me after studying about Standard &Poor Global Inc. under the
guidance of Ms. Shino Abraham, for the partial fulfilment of the requirements for the award of degree of
Masters of Business Administration of APJ Abdul Kalam Technological University, Thiruvananthapuram. I
also confirm that, this is my original work and that it has not been submitted elsewhere for the award of any
other degree, diploma or other similar title.

LIGYMOL PHILIPOSE
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ACKNOWLEDGEMENT

First, I would like to thank God Almighty for giving the wisdom, grace and knowledge for making my
internship a successful one. I thank God for steering me to the shore of fulfilment under his protective wings.

I sincerely thank our dean, Dr. Roji George and my Faculty Guide, Ms. Shino Abraham, Assistant
Professor, Saintgits Institute of Management, Pathamuttom, Kottayam, for their timely help and guidance
throughout the overall process of the internship.

I sincerely thank my Company Guide, Ms. Reshma Gopan, Data Researcher, S &P Market Intelligence
Division for her support and helping me to complete the internship.

I am also thankful to all those who have helped me through their valued guidance, co-operation and unstinted
support during the course of my internship.

Place: Kottayam

Date: 06-08-2020

LIGYMOL PHILIPOSE
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List of Contents

Chapter Contents Page No.

1 INTRODUCTION

1.1 Introduction to study 2

1.2 Objective of study 2

2 ORGANISATIONAL ANALYSIS
2.1 Industry Analysis 4
2.2 Nature of Organisation 5
2.3 History of Company 6

2.4 Mission, Vision & Values of company 8

2.5 Governing Body & Top Management 9

2.6 Organisational Structure 10

2.7 Products/ Services of the company 12

2.8 Competitor Analysis 14

2.9 Financial Analysis 15

2.10 Description of supporting functions 16

2.11 SWOT Analysis 17

3 LEARNING FROM ONLINE INTERNSHIP 21

4 CONCLUSION 23

REFERENCE 25
APPENDIX 27
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List of Tables

Table No. Table Title Page No.

2.2.1 Details of S&P Company 5
Governing Body & Top
2.5.1 9
Management

2.8.1 Competitor Analysis 14

2.9.1 Details of Revenue & Profits 14

2.9.2 Details for Ratio Computation 14

2.9.3 Ratios 15
3.2 Self-Analysis vs. Objectives 22

List of Figures

Page
Figure No. Figure Title
No.

2.2.1 Company Logo 5

2.2.2 S&P Global Division 5

2.6.1 Managerial Structure 10

S&P Market Intelligence

2.6.2 11
Organisation Structure

2.8.1 Porter’s five force model 14

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CHAPTER 1
INTRODUCTION
 2

CHAPTER 1
INTRODUCTION
1.1 Introduction
A virtual internship is a work experience program where the participant gains experience while working
in a remote professional setting and is not physically present at the job location. It helps to gain and develop
skills in the career sector we want to pursue. It’s also a great opportunity to explore an industry or role.
They help them gain valuable professional experience and also understand the corporate work culture. It
helps in learning new skills in order to gain confidence in your abilities, while meeting a range of people
to build up some good connections.

1.2 Objective of the Study

 The main objective of the internship is to get familiarized with the functions of various departments
in Standard & Poor Global.
 The study was conducted in order to understand the functioning of the various departments and
activities undertaken by them.
 Their organizational structure; roles and functions of different departments.
 The vision, mission, and objectives of the company.
 Its product profile, competitors and financial performance etc.
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CHAPTER 2
ORGANISATIONAL ANALYSIS
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CHAPTER 2
ORGANISATIONAL ANALYSIS
2.1 Industry Analysis
India has a diversified financial sector undergoing rapid expansion, both in terms of strong growth of existing
financial services firms and new entities entering the market. The sector comprises commercial banks,
insurance companies, non-banking financial companies, co-operatives, pension funds, mutual funds and other
smaller financial entities. The banking regulator has allowed new entities such as payment banks to be created
recently, thereby adding to the type of entities operating in the sector. However, financial sector in India is
predominantly a banking sector with commercial banks accounting for more than 64 per cent of the total assets
held by the financial system. India also has a vibrant capital market with stocks exchanges controlled by the
Securities and Exchange Board of India (SEBI).

Financial services form the lifeblood of economic growth and development. They facilitate the setting up of
big and small businesses and the expansion of businesses. Employment and entrepreneurship created with the
help of the services enable people to earn and save. According to a report by KPMG-CII, India’s banking
sector is on the way to becoming the fifth largest in the world by 2020.

2.1.1Market Size

Mutual Fund industry’s AUM grew from Rs 10.96 trillion (US$ 156.82 billion) in October 2014 to Rs 23.93
trillion (US$ 339.55 billion) in April 2020. Inflow in India's mutual fund schemes via the Systematic
Investment Plan (SIP) route reached Rs 82,453 crore (US$ 11.70 billion) in 2019. Equity mutual funds
registered a net inflow of Rs 8.04 trillion (US$ 114.06 billion) by end of December 2019.

Another crucial component of India’s financial industry is the insurance industry. Insurance industry has been
expanding at a fast pace. The total first year premium of life insurance companies reached Rs 2.59 lakh crore
(US$ 36.73 billion) in FY20.

Along with the secondary market, the market for Initial Public Offers (IPOs) has also witnessed rapid
expansion. In 2019, US$ 2.5 billion was raised across 17 IPOs.

Furthermore, India’s leading bourse, Bombay Stock Exchange (BSE), will set up a joint venture with Ebix Inc
to build a robust insurance distribution network in the country through a new distribution exchange platform
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2.2 Company Profile

Figure 2.2.1

Source: https://www.standardandpoors.com/

Standard&Poor Global Inc., formerly McGraw Hill Financial Inc., incorporated on December 29, 1925, is a
provider of ratings, benchmarks, analytics and data to the capital and commodity markets around the world.
The Company provides ratings related to new issuance of corporate and government debt instruments, and
structured finance debt instruments; bank loan ratings; and corporate credit estimates, which are intended,
based on an abbreviated analysis, to provide an indication of its opinion regarding creditworthiness of a
company, which does not have a Ratings credit rating. The Company serves its customers through a range of
products and services available through both third party and its distribution channels. The Company's
subsidiary, CRISIL Limited (CRISIL), is a global analytical company and a provider of ratings, data and
research, analytics and solutions. It is the majority owner of the S&P Dow Jones Indices joint venture. S & P
Global has four subsidiary companies

Figure 2.2.2 Standard & Poor GLOBAL DIVISION

S&P Global S&P Market S&P Dow Jones S&P Platts

Ratings Intelligence Indices

2.2.1 Company Details

Table 2.2.1.: Details of Standard & Poor Company

Industry Financial Services

Type of Company Public Traded

James .H McGraw & John .A Hill

Founded By
in 1860( S&P official website)

Head Quarters Manhattan, New York City, U.S

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Financial Information and

Products
Analytics
Total Employees 22,500

Formerly known as McGraw Hill Financial Inc.

2.3 History of the Company

 1860: Businessman Henry Varnum Poor aims to create more clarity to help investors
understand the emerging railroad industry by publishing History of railroads and canals of the
Unites States.
 1888: James .H McGraw, a former school teacher recognizes the need for trade information as
regulation begins driving competition in the railroad industry and purchases the American
Journal of Railway Appliances, a magazine devoted to covering the railways.
 1896: Reporter Charles Dow, seeing a need to demonstrate the investment potential of the
stock market and better project market trends, crates Dow Jones Industrial Average.
 1909: Warren Cumming Platt, a young covering the oil market and the namesake of S&P
Global Platts begins publishing the monthly National Petroleum News as a means of
introducing more transparency to the market.
 1916: Poor’s publishing company issues its first rating.
 1923: Platts oilgram price service begins offering daily price and markets data.
 1929: Just months before the Great Depression McGraw Hills shares are listed in the New
York Stock Exchange.
 1941: Standard Statistics Company and Poor’s Publishing Company merge to form Standard
and Poor’s.
 1957: The S&P 500, the world’s most tracked index was introduced. It is the first computer
generated stock index. A creation of S&P’s Paul Babson and Lewis Schellbach, there are
approximately $9.2 trillion of global assets indexed or benchmarked to the S&P 500.
 1966: McGraw Hills acquires Standard & Poor’s from Paul Talbot Babson.
 1969: S&P publishes the “CUSIP” Directory”, a universal tracking system for the universal
financial securities. There are detailed data on about 57 million financial instruments globally
and thousands of new identifiers are created every day, helping to ensure that front-and back-
office functions of financial institutions run smoothly.
 1973: Wells Fargo and American National Bank launch institutional investment funds tracking
the S&P500, and in the 1976 the Vanguard Group follows with the retail focused S&P500
mutual fund.
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 1979: McGraw-Hill purchased Byte magazine from its owner/publisher Virginia

Williamson who then became a vice-president of McGraw-Hill.
 1986: McGraw-Hill bought out competitor The Economy Company, then the United States'
largest publisher of educational material. The buyout made McGraw-Hill the largest
educational publisher in the United States
 1987: Reid Nagle, CFO of a savings & loan in New Jersey, recognizes the system for
disseminating market information about S&L’s inefficient. As a result, he founds the SNL
financial. Nagle relocates his company to Charlottesville in 1992. In 2015 they acquired the
financial data and information business and begin integrating it with S&P Capital IQ to form
S&P Global Market Intelligence.
 1987: Seeing a need for a local, home-grown credit rating agency, bankers Narayanan Vaghul
and Pradip Shah established CRISIL, today India’s leading rating agency. S&P acquires a
major stake in CRISIL in 2005.
 1993: Passive investing continues to grow with the creation of exchange-traded funds (ETF’s)
in the U.S. The first, the Standard & Poor’s Depositary Receipts (SPDR’s), tracks the S&P 500.
It is now the most- traded equity security in the world.
 1995: McGraw-Hill, Inc. became The McGraw-Hill Companies, Inc. as part of a
corporate rebranding
 1999: In partnership with RobecoSAM, we launch the DOW Jones Sustainability Index, the
first global benchmark for corporate responsibility. 20 years later S&P acquired the ESG ratings
business of RobecoSAM.
 2007: McGraw-Hill launched an online study network, GradeGuru.com, which gave McGraw-
Hill an opportunity to connect directly with its end users, the students. The site closed on April
29, 2012.
 2011: The McGraw-Hill companies introduces the Growth and Value plan to increase
shareholder value. The plan includes creating two separate, focused and nimble operating
companies. This lead to the sale of McGraw Hill education in 2013.
 2012: They brought together two of the biggest names in indexing to form joint venture S&P
Dow Jones Indices.
 2013: The McGraw Hill companies was renamed as McGraw Hill Financials after the sale of
McGraw Hill education.
 2014: McGraw Hill Financials becomes S&P Global, acknowledging the company’s evolution
and its focus on providing the essential intelligence customers need to make decisions with
conviction. McGraw-Hill divested the subsidiary McGraw-Hill Construction to Symphony
Technology Group for US$320 million on September 22, 2014. The sale included Engineering
 8

News-Record, Architectural Record, Dodge and Sweet's. McGraw-Hill Construction has been
renamed Dodge Data & Analytics.
 2016: it was announced that McGraw-Hill Financial would change its name to S&P Global
Inc. by the end of April 2016. The company officially changed its name following a shareholder
vote on April 27, 2016.
 2018: Seeing how technology can deliver new value to customers, S&P Global acquires
Kensho, an artificial intelligence company based in Cambridge, MA. Panjiva a company that
uses data science to develop insights about global supply chains, also becomes part of S&P
Global.
 2019: Chinese regulators grant the first approval to operate a wholly owned subsidiary of an
international credit rating agency to S&P Global for the purpose of rating domestic Chinese
bonds. The establishes a new entity, S&P Ratings(China) Ltd., headquartered in Beijing with
approximately 30 credit rating analysts.

2.4. Mission, Vision & Values of the Company

2.4.1 Mission
S&P Global promotes sustainable growth in the global capital, commodity and corporate markets by providing
customers with essential intelligence and superior service.

2.4.2 Purpose
We accelerate progress in the world by providing intelligence that is essential for companies, governments
and individuals to make decisions with conviction.

2.4.3 Values
Every employee is driven by the same core values:

 Relevance
 Integrity
 Excellence
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2.5 Governing Body & Top Management:

Table 2.5.1: Governing Body & Top Management

President & Chief Executive Officer at S&P Global

Douglas L. Peterson
Inc.
Executive Vice President & Chief Financial Officer
Ewout Steenbergen
at S&P Global Inc.
John L. Berisford President at S&P Global Ratings
Martina L. Cheung President at S&P Global Market Intelligence
Dan Draper Chief Executive Officer at S&P Dow Jones Indices
Martin E. Fraenkel President at S&P Global Platts
Chief Public & Government Affairs Officer for
Courtney C. Geduldig
S&P Global
Executive Vice President & General Counsel at
Steven J. Kemps
S&P Global
Executive Vice President & Chief Information
Swamy Kocherlakota
Officer at S&P Global
Executive Vice President & Chief Risk Officer at
Nancy J. Luquette
S&P Global
Executive Vice President & Chirf People Officer at
Dimitra Manis
S&P Global
Managing Director & Chief Executive Officer at
Ashu Suyash
CRISIL
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2.6 Organisational Structure

S&P Global Managerial Structure

Figure 2.6.1

Source: https://www.sec.gov/Archives/edgar/data/1650548/000165054816000005/04-SandP-Exhibit4-
v2.pdf
 11

Organisation Structure of S&P Market Intelligence

Figure: 2.6.2
President & CEO S&P
Global

President of Market
Intelligence

Chief data/ Content

Officer

Managing Director

Senior Director

Director

Associate Director

Senior Manager

Managers Senior Industry Associate

Team Leaders Asst. Managers Industry Associate

Data Researchers

Source: Employee interaction

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2.7 Products & Services of the Company

The Company's products include

 Credit Rating
 Loan
 Recovery and Collateralized Loan Obligation (CLO) Ratings
 Issue Credit Ratings; Issuer Credit Ratings
 Standard & Poor's Underlying Ratings (SPURs)
 National and Regional Scale Credit Ratings
 Counterparty Instrument Ratings
 Fund Credit Quality Ratings
 Principal Stability Fund Ratings
 ERM Benchmark Review
 Insurer Financial Strength Rating
 Mid-Market Evaluation (MME)
 Municipal Short-Term Note Ratings and Swap Risk Ratings.

It also provides additional services, such as

 Fund Volatility Ratings

 Asset Manager Practices Classification (AMPC)
 CLO Tranche Recovery Metrics (CLO TRM)
 U.S. Residential Mortgage Originator Reviews
 U.S. RMBS Recovery Analytics and Synthetic Tranche Recovery Metrics (STRM).

It provides assessments, including

 Rating Evaluation Service (RES)

 Credit Assessments
 Credit Estimates and Servicer Evaluations.

The Company offers various models, including

 Commercial Mortgage Evaluator

 Financial Services Credit Tools
 Covered Bond Monitor (CBM)
 Large Corporate Mapping
 LEVELS: RMBS Credit Model and Structured Credit Products
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2.7.1 S&P Global Ratings

The Ratings segment provides credit ratings, research and analytics to investors, issuers and other market
participants. The Company's credit ratings relate to the credit quality of an individual debt issue, such as a
corporate or municipal bond, and the relative likelihood that the debt issue may default. The constituents that
Ratings serves are investors, corporations, governments, municipalities, commercial and investment banks,
insurance companies, asset managers and other debt issuers.

2.7.2 S&P Market and Commodities Intelligence

The Market and Commodities Intelligence segment offers multi-asset-class data, research and analytical
capabilities, which integrate cross-asset analytics and desktop services and deliver their customers in the
commodity and energy markets access to information, data, analytic services, and pricing and benchmarks. Its
business lines include Financial Data & Analytics, Risk Services and S&P Global Platts. Financial Data &
Analytics is a product suite that provides data, analytics and third-party research for finance professionals,
including the S&P Capital IQ Desktop, SNL Financial LC (SNL), Leveraged Commentary & Data, Investment
Advisory and integrated bulk data feeds that can be customized, which include CUSIP and Compustat. Risk
Services, the commercial arm of the Company, sells Ratings' credit ratings and related data, analytics and
research, including subscription-based offerings, RatingsDirect and RatingsXpress. S&P Global Platts is a
provider of information and benchmark prices for the commodity and energy markets. The constituents that
Market and Commodities Intelligence serves include asset managers, investment banks, investors, brokers,
financial advisors, insurance companies and investment sponsors. It offers various products, including S&P
Capital IQ Platform, SNL Unlimited Platform, SNL Banker, iPartners, Alpha Factor Library, ClariFI and
CreditPro.

2.7.3 S&P Dow Jones Indices

Indices is an index provider that maintains a range of valuation and index benchmarks for investment advisors,
wealth managers and institutional investors. Indices focuses on providing benchmarks to help with decision
making, collaborate with the financial community to create products and provide investors with tools to
monitor world markets. It is an index provider for exchange traded fund market. The Company provides
indices by asset class and by region, such as S&P 500, S&P Global Intrinsic Value Index (GIVI), S&P
Municipal Bond Index, Dow Jones Commodity Index, Dow Jones Industrial Average, S&P Global Broad
Market Index (BMI), S&P 500 Dynamic VIX Futures Index and S&P GSCI.

S&P Global Platts

S&P Global Platts is a provider of energy and commodities information and a source of benchmark
price assessments in the physical commodity markets. S&P Global Platts include metals, agriculture, shipping,
and all energy-related markets – oil, coal, natural gas, electricity, nuclear power, petrochemicals, renewables,
and emissions.
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2.8 Competitor Analysis

Table: 2.8.1 Competitor Analysis

Basis of Comparison Standard & Poor Bloomberg

About Company S&P Global is a provider of credit Bloomberg is a financial software,
ratings, benchmarks, and analytics data and media company.
in the global capital and
commodity markets
Founded in 1860 1981
Founded by James .H McGraw & John .A Hill Michael Bloomberg
Products/ Services Financial Services, company Financial services, Media &
search, data collection, data Entertainment, company search,
management, financial data financial data, news platform,
television.
Employees 22,500 22,033
Type Public Private
CEO Douglas L. Peterson Michael Bloomberg

2.8.1 Porter’s Five Force Analysis of S &P’s Competitors

Figure: 2.8.1 Porter’s five force model

 Threats of New Entrants

New entrants in Business Services brings innovation, new ways of doing things and put pressure on S&P
Global Inc. through lower pricing strategy, reducing costs, and providing new value propositions to the
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customers. S&P Global Inc. has to manage all these challenges and build effective barriers to safeguard its
competitive edge.

 Bargaining Power of Suppliers

All most all the companies in the Business Services industry buy their raw material from numerous suppliers.
Suppliers in dominant position can decrease the margins S&P Global Inc. can earn in the market. Powerful
suppliers in Services sector use their negotiating power to extract higher prices from the firms in Business
Services field. The overall impact of higher supplier bargaining power is that it lowers the overall profitability
of Business Services.

 Bargaining Power of Buyers

Buyers are often a demanding lot. They want to buy the best offerings available by paying the minimum price
as possible. This put pressure on S&P Global Inc. profitability in the long run. The smaller and more powerful
the customer base is of S&P Global Inc. the higher the bargaining power of the customers and higher their
ability to seek increasing discounts and offers.

 Threats of Substitute Products or Services

When a new product or service meets a similar customer needs in different ways, industry profitability suffers.
For example services like Dropbox and Google Drive are substitute to storage hardware drives. The threat of
a substitute product or service is high if it offers a value proposition that is uniquely different from present
offerings of the industry.

 Rivalry among the Existing Competitors

If the rivalry among the existing players in an industry is intense then it will drive down prices and decrease
the overall profitability of the industry. S&P Global Inc. operates in a very competitive Business Services
industry. This competition does take toll on the overall long term profitability of the organization.

2.9 Financial Analysis

Table: 2.9.1 Details of Revenue & Profits

Year Revenue Profit EPS(Basic)

2019-2020 $6,699 $2,123 $8.65
2018-2019 $6,258 $1,958 $7.80
2017-2018 $6,063 $1,496 $5.84
(In $ millions)
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Table: 2.9.2 Details for Ratio Computation

2019- 2017-
Year 2018-2019
2020 2018
Total Shareholder’s
536 684 768
funds
Total debt 3948 3662 3569
Total assets 11348 9441 9425
(In $ millions)

Table: 2.9.3 Ratios

RATIOS
Year 2019-2020 2018-2019 2017-2018
Debt/Equity ratio 7.3656716 5.3538012 4.6471354
Debt to Asset ratio 0.3479027 0.3878826 0.3786737
Proprietary Ratio 0.047233 0.07245 0.0814854

2.10 Description of Supporting Functions

2.10.1 Operations

 Financials: They manage the banking and non- banking functions. Non-banking includes
Insurance, Metals, and Mining etc. Banking includes managing the banking activities of various
business.
 Non- Financials: They collect and maintain details about the people’s data, and collection of
details about the top management.

2.10.2 Human Resources

 Ensure Compliance with Labour Laws

One of the chief duties of the human resources office of your company is to ensure the business operates in
compliance with all labour laws. The department has to know and comply with that state’s particular set of
rules employment regulations. This includes such issues as the number of breaks given per number of hours
worked and the number of hours and the age in which an individual can become employed.

 Recruitment and Training

Recruiting and training new employees are primary responsibilities of the human resources team. This part of
the job often entails advertising open positions, interviewing and hiring candidates and setting aside hours
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devoted to training the new recruits. The human resources department often publishes training materials
including handbooks detailing all aspects of the job.

 Record Keeping and Tax Compliance

The HR office is in charge of record keeping for the business. According to the IRS, your company should
keep records regarding income, expenses, purchases and a summary of business transactions. The human
resources department should also, of course, maintain employees’ records including their individual tax forms.
The company’s business license, inventory statistics, insurance records and all other pertinent business
information should also be on file.

 Payroll and Benefits

The dispensation of payroll comes under the responsibilities of the human resource office. While payroll often
exists as a separate division in large companies, in small businesses, it is generally handled by a small human
resources staff. Health care benefits are also handled by the human resource department.

 Employer-Employee Relations

Another key function of the HR department is the managing of employee relations. When there is a dispute or
misunderstanding between employees or between employees and a manager, it is the human resource officers
who mediate the situation. Employees are encouraged to bring relational problems to the attention of the
human resources staff for resolution.

 Employee Performance Improvement Plans

The human resources department is often instrumental in setting up performance improvement plans
commonly called PIPs. In general, these are written proposals designed to help struggling employees improve
their work to raise it to a certain expectation level of the company. The PIP may include a description of the
behavior or performance that needs attention, objectives to be met within a certain time period, a plan for
accomplishing the improvement along with support resources and detailed consequences if the improvement
does not occur.

2.11 SWOT Analysis

The SWOT Analysis framework helps an organization to identify the internal strategic factors such as -
strengths and weaknesses, & external strategic factors such as - opportunities and threats. It leads to a 2X2
matrix – also known as SWOT Matrix. The central purpose of SWOT matrix is to identify the strategies that
a company can use to exploit external opportunities, counter threats, and build on & protect S&P Global
strengths, and eradicate its weaknesses.
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Strengths

 Strong Brand Portfolio – Over the years S&P Global has invested in building a strong brand portfolio.
The SWOT analysis of S&P Global just underlines this fact. This brand portfolio can be extremely
useful if the organization wants to expand into new product categories.
 Strong Free Cash Flow – S&P Global has strong free cash flows that provide resources in the hand of
the company to expand into new projects.
 Automation of activities brought consistency of quality to S&P Global products and has enabled the
company to scale up and scale down based on the demand conditions in the market.
 Strong dealer community – It has built a culture among distributor & dealers where the dealers not
only promote company’s products but also invest in training the sales team to explain to the customer
how he/she can extract the maximum benefits out of the products.
 Superb Performance in New Markets – S&P Global has built expertise at entering new markets and
making success of them. The expansion has helped the organization to build new revenue stream and
diversify the economic cycle risk in the markets it operates in.
 Successful track record of developing new products – product innovation.
 Highly skilled workforce through successful training and learning programs. S&P Global is investing
huge resources in training and development of its employees resulting in a workforce that is not only
highly skilled but also motivated to achieve more.
 Successful track record of integrating complimentary firms through mergers & acquisition. It has
successfully integrated number of technology companies in the past few years to streamline its
operations and to build a reliable supply chain.

Weakness

 Days inventory is high compare to the competitors – making the company raise more capital to invest
in the channel. This can impact the long term growth of S&P Global
 There are gaps in the product range sold by the company. This lack of choice can give a new competitor
a foothold in the market.
 Investment in Research and Development is below the fastest growing players in the industry. Even
though S&P Global is spending above the industry average on Research and Development, it has not
been able to compete with the leading players in the industry in terms of innovation. It has come across
as a mature firm looking forward to bring out products based on tested features in the market.
 Not highly successful at integrating firms with different work culture. As mentioned earlier even
though S&P Global is successful at integrating small companies it has its share of failure to merge
firms that have different work culture.
 Not very good at product demand forecasting leading to higher rate of missed opportunities compare
to its competitors. One of the reason why the days inventory is high compare to its competitors is that
 19

S&P Global is not very good at demand forecasting thus end up keeping higher inventory both in-
house and in channel.
 High attrition rate in work force – compare to other organizations in the industry S&P Global has a
higher attrition rate and have to spend a lot more compare to its competitors on training and
development of its employees.
 Limited success outside core business – Even though S&P Global is one of the leading organizations
in its industry it has faced challenges in moving to other product segments with its present culture.

Opportunities for S&P Global

 The new technology provides an opportunity to S&P Global to practices differentiated pricing strategy
in the new market. It will enable the firm to maintain its loyal customers with great service and lure
new customers through other value oriented propositions.
 Lower inflation rate – The low inflation rate bring more stability in the market, enable credit at lower
interest rate to the customers of S&P Global.
 New trends in the consumer behavior can open up new market for the S&P Global. It provides a great
opportunity for the organization to build new revenue streams and diversify into new product
categories too.
 Opening up of new markets because of government agreement – the adoption of new technology
standard and government free trade agreement has provided S&P Global an opportunity to enter a new
emerging market.
 New customers from online channel – Over the past few years the company has invested vast sum of
money into the online platform. This investment has opened new sales channel for S&P Global. In the
next few years the company can leverage this opportunity by knowing its customer better and serving
their needs using big data analytics.
 Economic uptick and increase in customer spending, after years of recession and slow growth rate in
the industry, is an opportunity for S&P Global to capture new customers and increase its market share.
 Organization’s core competencies can be a success in similar other products field. A comparative
example could be - GE healthcare research helped it in developing better Oil drilling machines.
 The new taxation policy can significantly impact the way of doing business and can open new
opportunity for established players such as S&P Global to increase its profitability.

Threats S&P Global Facing

 The demand of the highly profitable products is seasonal in nature and any unlikely event during the
peak season may impact the profitability of the company in short to medium term.
 Increasing trend toward isolationism in the American economy can lead to similar reaction from other
government thus negatively impacting the international sales.
 20

 New technologies developed by the competitor or market disruptor could be a serious threat to the
industry in medium to long term future.
 Shortage of skilled workforce in certain global market represents a threat to steady growth of profits
for S&P Global in those markets.
 Growing strengths of local distributors also presents a threat in some markets as the competition is
paying higher margins to the local distributors.
 No regular supply of innovative products – Over the years the company has developed numerous
products but those are often response to the development by other players. Secondly the supply of new
products is not regular thus leading to high and low swings in the sales number over period of time.
 Imitation of the counterfeit and low quality product is also a threat to S&P Global product’s especially
in the emerging markets and low income markets.
 The company can face lawsuits in various markets given - different laws and continuous fluctuations
regarding product standards in those markets.
 21

CHAPTER 3
LEARNING FROM ONLINE INTERNSHIP
 22

CHAPTER 3
LEARNING FROM ONLINE INTERNSHIP

3.1 Overall Knowledge Gained from Online Internship

The internship programme provided an opportunity to gaining knowledge about the particular industry.
Internship offer students to understand and study the major roles and responsibilities performed by their
desired department. It helps to know how to apply the theoretical knowledge effectively in to the real world.
An internship can be an excellent way to “try out” a certain career.

Online internship on Standard & Poor’s helped to know about the major activities and functions of the
company their different departments, divisions, products and services. The opportunity to interact with an
employee of the company has helped to know more about the company. This internship has helped to
understand the skills required by the company from their employees.

3.2 Self Analysis of Achievements vs. Objectives

Table 3.2 Self Analysis vs. Objectives

Objectives Self-Analysis

Gained a basic idea about the functions of

Familiarisation of different
every department, how they support the main
functions and activities
aim of the business.

Learned about the different levels of authority

Understand Organisational and the departments, the persons responsible
structure for different departments, the main
personalities of the company.

Gained idea about how each department works,

Roles & Functions of different what are functions of different departments and
departments divisions of the company and what type of
services are provided by them

Study about the competitors helped to know

Competitors how the business bring out new policies and
services to withstand the heavy competition
 23

CHAPTER 4

CONCLUSION
 24

CHAPTER 4
Conclusion
Standard &Poor Global Inc., formerly McGraw Hill Financial Inc., is a provider of ratings, benchmarks,
analytics and data to the capital and commodity markets around the world. It is one of the world’s biggest
financial services company. Doing my online internship about S&P Global helped me to study more about the
company and their corporate culture. It helped me to understand the knowledge and skills required in a
company like S&P so that I could improve myself to be competent enough to be placed in a multinational
company. During the internship I communicated with an employee of the company and this helped me to know
about the real working culture of the company, how they manage their employees and how do we apply our
theoretical knowledge. It’s also a great opportunity to explore an industry or role.
 25

REFERENCES
 26

From Primary Source:

Employee of S&P Market Intelligence: Ms. Reshma Gopan

From web sources

 Wikipedia. S&P Global. Retrieved from https://en.wikipedia.org/
 Reuters. S&P Global Inc. (SPGI.N) Retrieved from https://in.reuters.com/
 India Brand Equity Foundation. (2020 June). Retrieved from https://www.ibef.org/
 Fern Fort University, S&P Global Inc. Porter Five Forces Analysis retrieved from
http://fernfortuniversity.com/
 Lisa Mooney. (2019 January 28). Key functions of an HR department. Retrieved from
https://smallbusiness.chron.com/
 27

APPENDIX 1
 28

Document of Interaction

DAY-1 Day & Date:22-07-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Visited the official website of the company

2. Collected the Company information
 History
 Mission statement of the company
 Various services and departments of the company

3. Collected details about the main competitors of the company

DAY-2 Day & Date:23-07-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

4. Visited the official website of the company

5. Collected the Company financial information
 Consolidated balance sheet and Income statement for previous three years
6. Collected the organization structure of the company as whole and based on business units.
 29

DAY-3 Day & Date:24-07-2020

Time of contact 11 A.M
Organization
/Dept./Division
Name of Company Official/ Ms. Reshma
Link of the Website
Main points of the day

7. Interacted with an employee of S&P Global and alumni of SIM Ms. Reshma.
8. Enquired about their different departments and functions
9. Their current business operations
10. Enquired for some operations which I couldn’t gather from internet sources.
 Vision
 Departmental structure

DAY-4 Day & Date:25-07-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Started doing the fair copy of the project and completed half of the company profile.

DAY-5 Day & Date:27-07-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Started doing the fair copy of the project and completed the company profile.
2. Started gathering data for financial performance.
 30

DAY-6 Day & Date:28-07-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Completed the history of the company and company details.

2. Completed introduction to study, objectives.

DAY-7 Day & Date:29-07-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Completed the history of the company and company details.

2. Completed the mission, vision and values of the company.
3. Completed the details about governing body of the company.

DAY-8 Day & Date:30-07-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Completed the organization structure and products & services of the company.
 31

DAY-9 Day & Date:31-07-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Completed the Industry Analysis and declaration.

DAY-10 Day & Date:1-08-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Completed introduction to the study and objectives.

DAY-11 Day & Date:3-08-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Completed competitor analysis & acknowledgement.

DAY-12 Day & Date:4-08-2020

Time of contact
Organization
/Dept./Division
Name of Company Official/ S & P Global
Link of the Website https://www.spglobal.com/en/who-we-are/
Main points of the day

1. Completed financial analysis & learning from internship.

2. Completed conclusion & reference.