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Social Awareness in the EQ Playbook

This document discusses social awareness and emotional intelligence (EQ) at work. It introduces a playbook for developing social awareness at three levels: individual, team, and organizational. At the individual level, it emphasizes listening skills and delivering compassionate feedback. At the team level, it provides a framework for giving feedback that creates impact. At the organizational level, it discusses making virtual meetings more effective by doing preparatory work and bringing out the best in all participants. The document argues that social and emotional skills will be increasingly important for organizations to thrive in a fast-changing world.

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130 views16 pages

Social Awareness in the EQ Playbook

This document discusses social awareness and emotional intelligence (EQ) at work. It introduces a playbook for developing social awareness at three levels: individual, team, and organizational. At the individual level, it emphasizes listening skills and delivering compassionate feedback. At the team level, it provides a framework for giving feedback that creates impact. At the organizational level, it discusses making virtual meetings more effective by doing preparatory work and bringing out the best in all participants. The document argues that social and emotional skills will be increasingly important for organizations to thrive in a fast-changing world.

Uploaded by

ramo_sab
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

SOCIAL

AWARE-
EQ@WORK
playbook part 3/4
[Link] NESS
Welcome

Why does this playbook exist?

2 ●
●
●

●
3
An introduction

Social Awareness
Organisation

Team

Individual
Individual
“Most people think empathy is just
something you reserve for your family
and your friends, but the reality is that
it’s an existential priority of a business.”
- Satya Nadella, CEO Microsoft

Nadella has on numerous occasions emphasised how empathy


is his leadership superpower. Microsoft’s share price has
tripled under his leadership since he took over in 2014!
Social awareness with yourself

Listening loudly

“People will forget


what you said, but
people will never
forget how you
made them feel.”
- Maya Angelou
📕 Framework

The cycle of listening loudly

Your mind is busy with


how to reply

Your eyes drifts off,


You react to something and you start
said and want to get fidgeting
You get distracted and your point across
your thoughts wander off
to your next meeting You’re internally judging
the person, their thoughts,
You have the urge to reply or way of speaking
to a particular point
🏆
🚀 Practice

Leveling up your
listening skills!
Social-awareness with your team

Compassionate and critical feedback

“There are no facts,


only interpretations.”
- Nietzsche

…
📕 Framework

Step 1: Reframe your feedback

…
…
…
…
…
…
…
…

… …
🚀 Practice

Step 2: Deliver feedback that creates an impact

Reflect and adapt:


Social-awareness with your organisation

Virtuous virtual meetings


“When we seek to
discover the best
in others, we
somehow bring
out the best in
ourselves.”
- William Arthur Ward
📕 Framework

Do the work to set you up for success

1 2 3
🚀 Practice

Meetings that bring out the best of everyone


In a world where the pace of change has never been
this fast (yet it will never be this slow again),
how might we build resilient and healthy
organisations that thrive and embrace this change?

The answers may well lie in EQ.

Which elements of emotional intelligence


do you and your team seek to practice?
Recommended

If you’re hungry for more


Idea on how to practice empathy daily Brainstorming for introverts
1 2

Handling negative emotions at work Cultivating empathy with you team


3 4
Until next time

Behind the scenes

learn more at
[Link]

check out
join our our leadership
mailing list workshops

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