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Lesson 2 Case Study

The document summarizes three case studies related to ethical values and dilemmas in the workplace. The first case study involves an employee, Lynn Cyac, using the office phone for personal calls. The second case study involves a company president, Graciano "Gracie" Salamat, feeling pressure to pay bribes to expedite permits due to stiff competition. The third case study involves a manager, Dante, taking credit for a report written by his subordinate, Pia Ya, without giving her acknowledgement.

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Arven Franco
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20% found this document useful (5 votes)
2K views4 pages

Lesson 2 Case Study

The document summarizes three case studies related to ethical values and dilemmas in the workplace. The first case study involves an employee, Lynn Cyac, using the office phone for personal calls. The second case study involves a company president, Graciano "Gracie" Salamat, feeling pressure to pay bribes to expedite permits due to stiff competition. The third case study involves a manager, Dante, taking credit for a report written by his subordinate, Pia Ya, without giving her acknowledgement.

Uploaded by

Arven Franco
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

MARYHILL COLLEGE, INC.

Higher Education Department


Lucena City

Name: Major
Course & Year: Date:

MODULE # 2: PRINCIPLES AND FACTORS THAT HELP SHAPE ETHICAL VALUES

CASE STUDIES
Answer the questions in your own words. (Max: 15 sentences, Min: 10 sentences).

RUBRICS FOR CASE STUDY


FOCUS CONTENT ORGANIZATION STYLE
The single The presence of ideas The order developed and The choice, use and
controlling point developed through facts, sustained within and across arrangement of words and
made with an examples, anecdotes, paragraphs using structures that create tone and
awareness of task details, opinions, transitional devices and voice.
about a specific statistics, reasons and/or including introduction and
topic explanations. conclusion
4 Sharp, distinct Substantial, specific, Sophisticated arrangement Precise,illustrative use of a
controlling point and/or illustrative content of content with evident variety of words and sentence
made about a demonstrating strong and/or subtle transitions structures to create consistent
single topic with development and writer’s voice and tone
evident awareness sophisticated ideas appropriate to audience.
of task
3 Apparent point Sufficiently developed Functional arrangement of Generic use of a variety of
made about a content with adequate content that sustains a words and sentence structures
single topic with elaboration or logical order with some that may or may not create
sufficient explanation. evidence of transitions. writer’s voice and tone
awareness of task. appropriate to audience.
2 No apparent point Limited content with Confused or inconsistent Limited word choice and
but evidence of a inadequate elaboration or arrangement of content with control of sentence structures
specific topic. explanation. or without attempts at that inhibit voice and tone.
transition
1 Minimal evidence Superficial and/or Minimal control of content Minimal variety of word
of topic. minimal content arrangement choice and minimal control of
sentence structures.

CASE STUDY 1: Using the Office Phone


Suppose a Makati-area manager, Tommy Laoc, learns that his assistant, Miss Lynn Cyac, is using the office phone
at least once a week to talk to her sister in Cebu for an hour or so. The manger confronts her with the discovery by
asking Lynn, if, in fact, she is making these long-distance personal telephone calls.

Lynn answers, yes. Why? Have I done anything wrong? What is so terrible about my using that phone anyway? The
company is big enough to afford it; what is one phone call or two to Cebu? Feeling expansive, she adds, I phone my
mother a couple of times last week because I wanted to find out about her trip to Hong Kong. What is the problem?
How do you thing here manager should respond? Explain.
MARYHILL COLLEGE, INC.
Higher Education Department
Lucena City

As a manager, she should explain the phone etiquette to her employee. Phones in the office should only use for
business purpose only and not for personal use. The employee is surely oriented that they should put aside their
personal matters from their work especially using the office phone. All employee are given an allowance with their
basic pay for their personal expense while working. The company’s gain were used to help the company grow
better. The manager should tell her employee to be professional at work. There is nothing wrong asking your
family’s situation but it is better to use your personal items for your personal matter.

What are your views on using the company phone to make personal calls? Explain your answer.

Company phone should only use for professional matter and not for personal matter. We knew the proper phone
etiguette since we were studying.

CASE STUDY 2: The Dilemma at Affordable Homes Company


Affordable Homes Company is in stiff competition for the dwindling amount of prime residential building land
available near a fast-growing urban area. Although the law of supply and demand has driven house prices to
astronomical heights, costs of the building have kept rapid price, and profit margins for Affordable Homes are
narrow.

A thicket of local building regulations, environmental impact reports, developer fees and permits complicate the
process, but they have also provided opportunities for special “arrangements” with two discreet municipal officials
who will expedite transactions for an added gratuity. It is common practice with some of Affordable Homes’
competitors.
MARYHILL COLLEGE, INC.
Higher Education Department
Lucena City

Affordable Homes’ President, Graciano “Gracie” Salamat, has wrestled with the question of gratuities for some
time. There is increasing legal risk in the situation. Also, Graciano “Gracie” Salamat has prided himself over the
years for being totally honest. He is also an active member of the Knights of Columbus in his church and a lay
minister. But now the competition has never been tougher, and Graciano “Gracie” Salamat is starting to suffer
economically because his projects move slower that those of his competitors.

Graciano “Gracie” Salamat calls in Freddie Kate,, who has responsibility for obtaining the necessary permits. We
need to stay competitive, says Mr. Salamat. We’ve got nearly 300 people on the payroll, and that is a lot of jobs to
lose if we cannot compete. See who you can talk to, Freddie. I don’t care what you need to do to get the permits
approved…just do it.
How do you think Freddie Kate should respond?

If you were Graciano “Grazie” Salamt, are you going to do the same thing? What advice can you give to him?

CASE STUDY 3: Taking Other People’s Credit


Eddie Niquet, a supermarket manager, asks Dante to submit a report which is to include background, analysis of
some date, and recommendations based on the interpretation of that data. Eddie Niquet asks Dante to get the report
together within two weeks. Off Dante goes. He delegates the research, analysis and report writing to one of his
subordinates, Pia Ya, who completes the work in ten days and gives the story to Dante. Dante takes Pia’s work,
reads it, is satisfied with the content, retypes the cover page to show his name, not Pia’s, and then submits it to Eddie
as if it were his work. He accepts praise and gives no credit to Pia, who, in fact, did the research and wrote the
report.

What is your reaction to not being given acknowledgement for work that you have done and then seeing someone
else being praised for it?
MARYHILL COLLEGE, INC.
Higher Education Department
Lucena City

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