KAITLIN M GIBBONS
484-832-5911
[email protected]
TAMPA, FL
EDUCATION
Masters of Science in Instructional Design and Technology
The University of Tampa, GPA 4.0
Bachelors of Science in Business Administration
Western New England University
SKILLS AND QUALIFICATIONS
Development Tools: Articulate Storyline 360, Camtasia, Lectora, GoAnimate, Adobe Creative
Suite, PowToons, Smartsheet Project Manager, Weebly, WIX, SoftChalk, Trello, SharePoint,
Quality Matters Certified
Distance Learning Tools: Zoom, Adobe Connect, WebEx, Voice Thread, Google Hangout,
Learning Management Systems: Degreed, Blackboard, Brightspace D2L, Canvas,
SELECTED WORK EXPERIENCE
Senior Instructional Designer, Citi KYC Learning and Development July 2017- Present
Develops training materials and visual aids including: e-learning courses, training guides, job
aids, assessments, executive communications, end-user material, and facilitator guides and reports
Collaborates with subject matter experts to identify target audience’s training needs
Performs needs assessment for each project to ensure business goals and training needs are met
Builds engaging and well-designed courses through Articulate 360 Creative Suite
Creates infographics using Adobe Creative Suite for learners to use as job aids post training
Assists in the submission and maintenance of course codes in company Learning Management
System (LMS)
Performs functional User Acceptance Testing (UAT) of LMS courses
Facilitates Train-the-Trainer sessions to ensure the effective transfer of knowledge of a training
design
Participates in post training evaluation to ensure training needs were met by analyzing final
course and training evaluation and assessments
Created evaluation scorecard to assess learner’s comprehension of presented topics in training
Assists in identifying gaps in team processes and procedures
Develops processes and procedures to improve design team productivity including: content
development form, content feedback form, scenario building template, design checklist, and
approval email template
Participated in training team members on new software obtained in 2018 (Articulate 360)
Project lead or assisted in designing over 40 project since start date
Assists in documenting training for IA findings
Works collaboratively with team to peer review work and improve performance output
Creating universal design elements to standardize Global KYC Learning and Development
modules and training
Created new internal onboarding process for new team members
Reviews and evaluates applicants for new team member positions
Conducts interviews of potential new hires for team
Facilitates onboarding process for new team members
Instructional Design-Contractor, WellCare Health Plans March 2017-July2017
Collaborated with subject matter experts to develop individual modules and full curriculum
materials
Coordinated with business owners from project conception to completion
Performed needs assessment for each project to ensure business goals and training needs are met
Developed high quality eLearning and instructor-led training modules
Built engaging and well-designed courses through Articulate Storyline 2
Facilitated train-the-trainer sessions when necessary
Instructional Designer Product Owner, Bisk Education March 2016-February 2017
Collaborated with subject matter experts to develop online courses for a number of colleges and
universities
Created measurable course objectives using Bloom’s Taxonomy
Planning, organizing and conducting video shoots
Served as product owner when working with project team of graphic designers, copy editors and
video editors during development process using Agile methodologies
Built and organize engaging content within several Learning Management Systems
Created a school specific style guide and job aid for the instructional design department
Curriculum Developer/Instructional Designer, St. Petersburg College February 2015-March 2016
Developed curriculum for new associates degree program in Biomedical Engineering Technology
Performed needs analysis in support of student success for degree program
Provided faculty training and assistance with Desire2Learn learning Management System
Designed instruction for new courses in both an online and face-to-face format
Assisted in developing formative and summative evaluations and assessments of programs
Educational Technology Intern, The University of Tampa August 2014-November 2014
Team development/design & implementation of Open Badges supported Training program for all
University faculty and staff
Research and develop 10 best practices guides for all University faculty and staff
Provide faculty training and assistance with Blackboard learning management system
INSTRUCTIONAL DESIGN PROJECTS
Universal Style Guide Created a detailed style guide outlining company best practices for course
development, university specific requirements, and examples for use. This guide is for internal use
and training of instructional designers.
Needs Assessment of Job Recruiters Executed performance gap analysis of relationship between
professional expectations of job recruiters and actual performance results achieved.
Portfolio of more projects available upon request.
