SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT
MBA
Course Outline
Course Title : Performance Management System.
Instructor : RAJI PHILIP
E-mail : [email protected]
Telephone No. : 09831010000
Address : D1, HPC Housing Complex
HC Block, Sector-III
Salt Lake City
KOLKATA – 700 106
Objectives:
A-acquaint students of the (i) nuances of determining parameters of
Performance (ii) issues in measurement of the attributes and features of
Performance and (iii) problems in institutionalizing Performance Management
Systems and Processes in work organization.
B-enable students to gain insights into contemporary practices and problems in
administration of PMS in work organizations and operationalisation of ‘Pay for
Performance’.
C-help students understand the intricate issues of task interdependence and
individual performance observability or visibility.
D-introduce students to interventions like Assessment Centres.
E-underscore the salience & significance of PMS as a lever for reinforcing the
strategic business deliverables-led aspects of HRM.
Methodology
Lecturers, Case Studies, Role-Plays
Group Presentations
Session Plan:
• Topic
• Exercise
• Assignments
• Essential
Suggested Readings & References:
Reflective Notes on Key Learning : 5%
Surprise Quizzes : 10-20%
Cases : 10-20%
Assignments : 20%
GP Work/Project/Presentations : 20-30%
Class Test : 20-30%
Session no. Topic
1 Performance – Parameters & Dimensions
2 Performance – Objectives & Standards
3 Performance Planning, Review & Development
4 Performance Management
5 PMS – beyond Performance Appraisal
6 Systems & Processes of Performance Appraisal
7 Models of PMS
8 Documentation & Record-keeping
- Performance Trajectories / Pen Portraits
9 Appraisal Interview – the ‘Judgment Day’
10 Performance Counseling & Feedback
11 Role-Play
12 Role-Play S.3 Performance Management
13 Performance Improvement Initiatives
14 Assessment Centre
15 Behaviorally Anchored Rating scales (BARs)
16 PMS as a trigger for Integrated HRD
17 Organizational implications &ramifications PMS
18 Legal & Ethical Perspectives in Performance
Appraisal
19 Measuring Performance –
Observability, Visibility, Complexity.
20 Role – Analysis, Role – Overlapping, Role Clarity
21 Compensation & Benefit Structure.
- Economic, Market & Merit Factors
22 360 Feedback – Role Play
23 -do-
24 Pay for Performance – Variable Pay,
ESOP – Secular, Sectoral, Regional Anchors
25 -do-
26 Performance Appraisal Skills
27 -do-
28 Potential Assessment Skills
29 Group Presentation on PMS in Continuous Process
Industry
30 Discussion.
31 Group Presentation on PMS in ICT
32 Discussion
33 Group Presentation on PMS in FMCG
34 Discussion
35 PMS - Current Issues and Emerging Alternatives
36 PMS - Foundations & Frontiers Wrap-up.