Technical Communication

Technical communication is a means to convey scientific, engineering, and technique or

other technical information. Individuals in a variety of contexts and with varied professional
credentials engage in technical communication. Some individuals are designated as technical
communicators or technical writers. These individuals use a set of methods to research,
document, and present technical processes or products. Technical communicators may put the
information they capture into paper documents, web pages, computer-based training, digitally
stored text, audio, video, and other media. The Society for Technical Communication defines the
field as any form of communication that focuses on technical or specialized topics,
communicates specifically by using technology or provides instructions on how to do
something. More succinctly, the Institute of Scientific and Technical Communicators defines
technical communication as factual communication, usually about products and
[Link] European Association for Technical Communication briefly defines technical
communication as "the process of defining, creating and delivering information products for the
safe, efficient and effective use of products (technical systems, software, services)"

[Link] Page 1
General Instructions to students

1. Always wear college identity-card.

2. Follow your time table strictly.
3. Always carry write-up of respective practical with you.
4. Always carry a rough notebook to record the results and to do calculations.
5. Be punctual in your practical work and submission.
6. Follow proper dress code during practical.
7. Do not eat food, drink beverages or chew gum in laboratory.
8. Do not litter the laboratory. Keep the laboratory premises clean and tidy.

TECHNICAL COMMUNICATION
INDEX
Sr. Signature of
Name of the Experiment Page Date
No. Batch I/C
1. To learn how to introduce yourself during an
interview(i.e. answering “Tell me about yourself”)

2. To learn how to write formal e-mails

3. To learn how to write a Resume/curriculum vitae

4. To understand research paper and do a

comprehensive writing of the same

5. Report Writing

6. Presentation skills

7. Blog Writing

8. Interview skills

[Link] Page 2
 CERTIFICATE
Certified that Mr./Ms._______________________________of Class S.Y.B. Tech.

Division _____ Roll No.__________ has completed the laboratory work in the
subject Technical communication in during the trimester I of the academic
year_________________________.

Signature of the Faculty Seal of the Head of the

Department

[Link] Page 3
Name:_____________________________. Class:_______________. Batch:_______________.

Roll No.:_______________ Expt. No. 1

Performed on:__________. Submitted on:____________. Teacher’s Sign.:________________.

TO LEARN HOW TO INTRODUCE YOURSELF DURING AN

INTERVIEW

Objective:-
“Tell me about yourself” is one of most asked question in any job interview. So the main aim of
this practical is to learn various techniques to give an effective answer and create a positive impact on the
interviewer.

Theory:-
Points to be considered while answering the basic interview question “Tell me about yourself”:

1. Start with a smile on your face & give details about Name, Place after greeting.
2. If necessary only add your family details.
3. Tell about your educational details.
4. Share about why you want to do JOB so.
5. About your Project in Brief.
6. The person who inspired you a lot.
7. Then about your interests/hobbies.
8. Also how you will spend your time when you are free.
9. Tell about skills.
10. Then conclude by saying THANKS to the Person who is listening to you.

Example:
1. Hi Friends, my name is shivaji rao patil from Hyderabad. I pursuing my B-Tech in stream of
computer science and engineering from MITWPU college, pune with aggregate 65%. I have
completed HSC from GURU BASAVA junior college with aggregate of 75% and SSC from
Pratibha we. N. High school with aggregate 90%.

We are five in my family. My father is a private employee and my mother is a homemaker. I have
two siblings.

[Link] Page 4
 About my achievements, I never made any achievements at state level. But in my schooling I got
certificate in singing level competition. In college I got NSS certificate which I participated as
volunteer in my 1st year of engineering.

My strengths are hard worker, self-motivating and dedicated towards my work. And also I'm a
good learner as well as teacher.

My hobbies are making crafts, painting, surfing net.

My short term goal is to get placed in well reputed company.

My long term goal is to get a job in a MNC company and give my best to your Organization.

As a fresher, I don't have any working experience, but I will prove myself once the opportunity
comes.

2. Good morning mam/sir.

It's my pleasure to introduce my self..well, I'm Rehana born and raised in Anantapur.
I have done my schooling in Little flower Montessori English Medium High School with 77%,then
I did my plus 12 from S.S.B.N junior college with 77.7% and now i'm pursuing my final year
[Link] from Anantha Lakshmi Institute of Technology and Sciences Anantapur with an aggregate
of 78.33%

My strengths are my attitude that I like to take challenges that I CAN do it, my way of thinking that
I take both success and failure in a balanced manner..
I dont like to say weakness but i like to say scope for improvement that is I won’t leave any task
incomplete. I believe in myself and my hard work and I want perfection in everything.

My short term goal is to grow my career along with the organization growth like yours and
My Long term goal is I want to be one of the reason for the success of the organization and I want
to see the organization as a bench mark to other organizations.

My ethic is "I never neglect an opportunity for my improvement".

thats all about me sir....thank you for giving me such a wonderful opportunity.

3. Hello Sir/mam;

It's my pleasure to introduce myself to you. My name is Yashaswini Mohanty.I was born and raised
in Cuttack city of Odisha.I completed my education from there as well(Not mentioning the details
of education, because it's already on your cv).

[Link] Page 5
 I have a beautiful family of five members. My father is a retired Govt Employee. My mother is a
homemaker. I have two elder sisters and both of them work in different MNCs.

My hobbies are drawing,painting,reading books(say this only if you read some nice motivational
[Link] might ask you to name some of the books you read. Then if you will say
something like Harry Potter and Twilight,it will show how childish you are.)

My achievements are,I was selected as the class representative in my college.(Shows your

managerial skills).I self taught myself photoshop and participated in many online digital art
competitions.I was selected in State Talent Scholarship Examinations conducted by World Health
& Education services of Odisha.I have participated in many blood donation camps by Red Cross
Organizations.

My greatest strength are I'm a fast learner, smart and hard worker.(Mention Hard work after
Smart work. They always need organized smart worker than hard but dumb workers.) My
greatest weakness are my love for food,but I'm trying to overcome that.(You can add something
really unimportant thing that won't affect your [Link] you can say my weakness I don't
have any real time experience in the software field as I'm a fresher. But different interviewers
can take different meaning out of it.)

My short term goal is to be placed in a MNC and my long term goal is to be the member of the
team that is responsible for the success of the organization I'm placed in.

That is all about myself and thank you for giving me an opportunity to introduce myself to you.

Conclusion:-
Confidence and honesty is best way to answer such questions. Practicing about your introduction will
always help you to speak confidently without missing any of your achievements or positive aspect about
yourself.

[Link] Page 6
 S.Y. [Link]. Academic Year2018-19 Trimester:I
TECHNICAL COMMUNICATION LABORATORY CONTINUOUS ASSESSMENT RUBRIC

COURSE: EXPT NO.: 1

EVALUATOR: DATE:
STUDENT:
DIMENSION SCALE SCORE
1 2 3 4 5
Regularity Did not Performed and Performed on Performed on Performed and
and Perform/submit submitted later schedule; schedule; submitted as per
punctuality than scheduled submitted two submitted one schedule
date with weeks late week late
permission
Understanding Neither shows States the Can only state Understands Understands
the Objective any objective very the objective but objective but objective and can
understanding of vaguely shows poor cannot place it relate it to an
the objective nor understanding in context of a appropriate theory
can relate it to theory topic topic
theory
Understanding Cannot follow Follows the Follows right Follows right Follows right
of Procedure the procedure procedure half- procedure; but procedure, can procedure can
and do any heartedly cannot analyze analyze data but analyze data and
work data and cannot interpret interpret it with
interpret it it justification
Experiment Does not Performs the Performs the Performs Performs
Skills participate in the experiment only experiment with experiment on experiment on
experiment with the help from some supervisory own without own without
supervisor/others help, forgets supervisor’s help; supervisor’s help
and is confused some crucial records all the and records all the
and untidy. readings. Is readings properly readings properly.
confused and but is untidy. Keeps the set-up
untidy. clean and tidy.
Ethics Copies the results Completes the Completes the Produces his own Produces his own
from others result analysis result analysis result analysis but result analysis
with helpfrom with help from blames others for faith fully and
others but forgets others and any in adequacy owns up the
to acknowledge acknowledges found during the results without
thehelp. the help. examination any manipulation
Total
Teacher’s Signature withDate: Student’s Signature with Date:

[Link] Page 7
Name:_____________________________. Class:_______________. Batch:_______________.

Roll No.:_______________ Expt. No. 2

Performed on:__________. Submitted on:____________. Teacher’s Sign.:________________.

TO LEARN HOW TO WRITE FORMAL E-mails

Objective:-
Writing a formal email can seem like a daunting task since email is so often used for personal and informal
purposes. If you need to write an email to a teacher, boss, business contact, government agency, or other
recipients that requires formality, just follow a few simple guidelines. Keep your message clear and to the
point, and follow expectations for style, tone, and formatting. Finally, proofread and review the content of
your email before sending it.

Theory:-
Follow these five simple steps to make sure your English emails are perfectly professional.

1. Begin with a greeting

Always open your email with a greeting, such as “Dear Lillian”. If your relationship with the reader
is formal, use their family name (eg. “Dear Mrs. Price”). If the relationship is more casual, you can
simply say, “Hi Kelly”. If you don’t know the name of the person you are writing to, use: “To
whom it may concern” or “Dear Sir/Madam”.
2. Thank the recipient
If you are replying to a client’s inquiry, you should begin with a line of thanks. For example, if
someone has a question about your company, you can say, “Thank you for contacting ABC
Company”. If someone has replied to one of your emails, be sure to say, “Thank you for your
prompt reply” or “Thanks for getting back to me”. Thanking the reader puts him or her at ease, and
it will make you appear more polite.
3. State your purpose
If you are starting the email communication, it may be impossible to include a line of thanks.
Instead, begin by stating your purpose. For example, “I am writing to enquire about …” or “I am
writing in reference to …”.
Make your purpose clear early on in the email, and then move into the main text of your email.
Remember, people want to read emails quickly, so keep your sentences short and clear. You’ll
also need to pay careful attention to grammar, spelling and punctuation so that you present a
professional image of yourself and your company.

[Link] Page 8
 4. Add your closing remarks
Before you end your email, it’s polite to thank your reader one more time and add some polite
closing remarks. You might start with “Thank you for your patience and cooperation” or “Thank
you for your consideration” and then follow up with, “If you have any questions or concerns, don’t
hesitate to let me know” and “I look forward to hearing from you”.
5. End with a closing
The last step is to include an appropriate closing with your name. “Best regards”, “Sincerely”,
and “Thank you” are all professional. Avoid closings such as “Best wishes” or “Cheers” unless you
are good friends with the reader. Finally, before you hit the send button, review and spell check
your email one more time to make sure it’s truly perfect!

Example:

Conclusion:-
Emails should be effective and small. Use of proper greetings is a must. Proper emails helps in
getting your work done.

[Link] Page 9
 S.Y. [Link]. Academic Year2018-19 Trimester:I
TECHNICAL COMMUNICATION LABORATORY CONTINUOUS ASSESSMENT RUBRIC

COURSE: EXPT NO.: 2

EVALUATOR: DATE:
STUDENT:
DIMENSION SCALE SCORE
1 2 3 4 5
Regularity Did not Performed and Performed on Performed on Performed and
and Perform/submit submitted later schedule; schedule; submitted as per
punctuality than scheduled submitted two submitted one schedule
date with weeks late week late
permission
Understanding Neither shows States the Can only state Understands Understands
the Objective any objective very the objective but objective but objective and can
understanding of vaguely shows poor cannot place it relate it to an
the objective nor understanding in context of a appropriate theory
can relate it to theory topic topic
theory
Understanding Cannot follow Follows the Follows right Follows right Follows right
of Procedure the procedure procedure half- procedure; but procedure, can procedure can
and do any heartedly cannot analyze analyze data but analyze data and
work data and cannot interpret interpret it with
interpretit it justification
Experiment Does not Performs the Performs the Performs Performs
Skills participate in the experiment only experiment with experiment on experiment on
experiment with the help from some supervisory own without own without
supervisor/others help, forgets supervisor’s help; supervisor’s help
and is confused some crucial records all the and records all the
and untidy. readings. Is readings properly readings properly.
confused and but is untidy. Keeps the set-up
untidy. clean and tidy.
Ethics Copies the results Completes the Completes the Produces his own Produces his own
from others result analysis result analysis result analysis but result analysis
with helpfrom with help blames others for faith fully and
others but forgets fromothers and any in adequacy owns up the
to acknowledge acknowledges found during the results without
thehelp. the help. examination any manipulation
Total
Teacher’s Signature withDate: Student’s Signature with Date:

[Link] Page 10
Name:_____________________________. Class:_______________. Batch:_______________.

Roll No.:_______________ Expt. No. 3

Performed on:__________. Submitted on:____________. Teacher’s Sign.:________________.

TO LEARN HOW TO WRITE RESUME/C.V.

Objective:-
The purpose of a resume is to provide a summary of your skills, abilities and accomplishments. It is a
quick advertisement of who you are. It is a "snapshot" of you with the intent of capturing and emphasizing
interests and secure you an interview. It is not an autobiography. Since your resume is a primary tool in
your job search, it needs to be carefully written and critiqued.

Theory:-
CV:A CV (Curriculum Vitæ, which means course of life in Latin) is an in-depth document that can be laid
out over two or more pages and it contains a high level of detail about your achievements, a great deal
more than just a career biography. The CV covers your education as well as any other accomplishments
like publications, awards, honors etc. The document tends to be organized chronologically and should
make it easy to get an overview of an individual’s full working career. A CV is static and doesn’t change
for different positions, the difference would be in the cover letter.

Resume: A resume, or résumé, is a concise document typically not longer than one page as the intended
reader will not dwell on your document for very long. The goal of a resume is to make an individual stand
out from the competition. The job seeker should adapt the resume to every position they apply for. It is in
the applicant’s interest to change the resume from one job application to another and to tailor it to the
needs of the specific post. A resume doesn’t have to be ordered chronologically, doesn’t have to cover
your whole career like and is a highly customizable document.

[Link] Page 11
Example: Of a CV

PETROLEUM ENGINEER

Budding professional targeting assignment in XYZ areas

Industry Preference: Oil industry

xyz@[Link] +91-xxxxxxxxxx

Profile Summary

M.E. in ABC Engineering from MIT, pune.

Put one of your Completed project on XYZ

good photos here
Project topic selected for ABC conference at XYZ institute

B.E. in ABC from XYZ, Mumbai

Completed project on ABC

Credit of being a bright student securing 1st class in the entire academic
career

Insightful knowledge of (describe subjects you are good at)

Proficient with the concepts of (describe the topics you have good
knowledge)

Soft Skills Proficient with Computer Aided Software like (name of the softwares known)

[Link] Page 12
 Pleasing youthful personality with a zest for life, knowledge and sound
understanding of technology

Work Experience
Company Name: xyz

Job Title: Design and site engineer

Experience : xxx months

Company Name: XYZ

Job Title: Intern

Experience : xxx months

Interests
Knowledge Purview

Topic 1

Topic 2

Topic 3

Topic 4 and so on

[Link] Page 13
 Education

2017 Master of Engineering in XYZ from ABC college

2014 B.E. in XYZ from ABC college with xx%

2010 12th from ABC college with xxx

2008 10th from ABC college with xx%

Academic Projects
Project Title:

Project Area:

Key Learnings:

Software used for Designing:

Project Title:

Project Area:

Key Learnings:

Software used for Designing:

IT Skills
Software 1

Software 2

Software 3

Personal Details
Date of Birth:

Languages Known: English, Marathi, Hindi, etc

Address:

[Link] Page 14
Example : Of a RESUME(should be of maximum 1 page)

I am James Bond
987 Northridge Drive
Omaha, Nebraska 68123
(+91) 8097******
imasample4@[Link]

OBJECTIVE: Position in market research or financial analysis where strong technical skills,
mathematical/statistical background and problem solving abilities can be applied towards the successful
achievement of business goals and objectives

PROFESSIONAL PROFILE
 Exceptionally well organized, resourceful and highly motivated with the ability to handle multiple
projects and produce timely, high quality work.
 Strong analytical and human relations skills; especially effective in helping customers and associates
resolve issues and concerns.

PROFESSIONAL SKILLS AND EXPERIENCE

 Analysis and Problem Solving
 Researched and developed a survey instrument, subsequently used to obtain information from
customers regarding their satisfaction with products purchased.
 Completed independent research project on the use of mathematical/statistical models as tools for
solving various business problems.
 Conducted quality control inspections, analyzed results and developed action plans to address areas of
concern.
 Received Customer Service Satisfaction Award for high quality of services provided to both vendors and
customers.
 Handled customer inquiries and sales; effectively represented company to vendors and prospective
customers, resulting in a 15% increase in sales in just six months.
 Provided orientation, training and guidance to new employees.

EDUCATION
 Bachelor of Science, Bellevue University, Bellevue, NE (June, 20xx)
 Major: Computer Information Systems in Business Minor: Mathematics
 Graduated summa cum laude GPA: 3.98/4.00

TECHNICAL SKILLS
 Java, PERL, ASP, PHP Scripting, Relational Databases, SQL
 Inferential Statistics, Data Analysis, Calculus & Mathematical Analysis, SPSS

WORK EXPERIENCE

 Intern-Market Research, Mutual of Omaha, Omaha, NE (Fall Semester, 20xx)

 Sales Associate & Machinist Assistant, Precision Tool, Omaha, NE (20xx to present)

[Link] Page 15
Conclusion:-
In India CV is more preferred in comparison to resume. Few countries have CV whereas in some countries
Resume is preferred so if a candidate is applying outside India he should know their preferences.

[Link] Page 16
 S.Y. [Link]. Academic Year2018-19 Trimester:I
TECHNICAL COMMUNICATION LABORATORY CONTINUOUS ASSESSMENT RUBRIC

COURSE: EXPT NO.: 3

EVALUATOR: DATE:
STUDENT:
DIMENSION SCALE SCORE
1 2 3 4 5
Regularity Did not Performed and Performed on Performed on Performed and
and Perform/submit submitted later schedule; schedule; submitted as per
punctuality than scheduled submitted two submitted one schedule
date with weeks late week late
permission
Understanding Neither shows States the Can only state Understands Understands
the Objective any objective very the objective but objective but objective and can
understanding of vaguely shows poor cannot place it relate it to an
the objective nor understanding in context of a appropriate theory
can relate it to theory topic topic
theory
Understanding Cannot follow Follows the Follows right Follows right Follows right
of Procedure the procedure procedure half- procedure; but procedure, can procedure can
and do any heartedly cannot analyze analyze data but analyze data and
work data and cannot interpret interpret it with
interpretit it justification
Experiment Does not Performs the Performs the Performs Performs
Skills participate in the experiment only experiment with experiment on experiment on
experiment with the help from some supervisory own without own without
supervisor/others help, forgets supervisor’s help; supervisor’s help
and is confused some crucial records all the and records all the
and untidy. readings. Is readings properly readings properly.
confused and but is untidy. Keeps the set-up
untidy. clean and tidy.
Ethics Copies the results Completes the Completes the Produces his own Produces his own
from others result analysis result analysis result analysis but result analysis
with helpfrom with help blames others for faith fully and
others but forgets fromothers and any in adequacy owns up the
to acknowledge acknowledges found during the results without
thehelp. the help. examination any manipulation
Total
Teacher’s Signature withDate: Student’s Signature with Date:

[Link] Page 17
Name:_____________________________. Class:_______________. Batch:_______________.

Roll No.:_______________ Expt. No. 4

Performed on:__________. Submitted on:____________. Teacher’s Sign.:________________.

TO UNDERSTAND RESEARCH PAPER AND DO A

COMPREHENSIVE WRITING OF THE SAME
Objective:-
Internet is the best and fastest source of knowledge easily available in today’s world, but every
information on website may or may not be true. Due to which for actual gain of proper knowledge there is
a need to study more reliable sources such as research papers available through various journals, articles
such as Springer, Elsevier, Science direct, etc. These papers are peered reviewed and hence the data or
ideology in these papers can be used compared to sites such as google, Wikipedia, etc.

Theory:-
A research paper is a piece of academic writing based on its author’s original research on a
particular topic, and the analysis and interpretation of the research findings. It can be either a term paper, a
master’s thesis or a doctoral dissertation. A research paper is more than the sum of your sources, more than
a collection of different pieces of information about a topic, and more than a review of the literature in a
field. A research paper analyzes a perspective or argues a point. Regardless of the type of research paper
you are writing, your finished research paper should present your own thinking backed up by others' ideas
and information.

Main idea of this practical is to get you used to reading research papers. General when we do a
research we need a lot of knowledge as well as information. So we start studying a lots of research papers,
but we cannot every time recall all the things we studied in all those papers. Hence it is always useful to
write a short comprehension of any research paper we study, this might help us in future to locate the data
we need.

Points to be considered while writing a comprehensive report:

1. Be sure that the research paper is from a reliable source (prefer [Link], for oil and gas
research papers)

2. Read the research paper thoroughly at least 3-4 times.

3. Understand the different aspects of the content. See what all topics the writer has discussed.

4. Split the paper in parts (Introduction, main body and conclusion)

5. While comprehensive writing should be greater than abstract, but less than your research paper (1
page writing is preferred)

[Link] Page 18
 6. Start your writing with name of your topic, author details, paper number, publisher etc.

7. Also remember to include the source of your paper that might help you for future reference.

8. No need of including figure, graph, tables, etc.

9. Remember it is just to give an overall idea of the paper in short.

Example:
“NAME OF YOUR RESEARCH PAPER”
Author details
Paper no, publisher, publication details, online resource, etc.

All you need to do is study a research paper and write at least 1 page about what you understand
from the paper in a paragraph. There are tons of website available from where you can get research papers.
Prefer to use college computers for downloading these papers as they are freely available only in the
college.

Conclusion:-
Reading and doing a comprehensive writing of research paper will surely help you to gain more
and more of knowledge. Also you will be able to understand how to write a research paper, where to find
data, etc.

[Link] Page 19
 S.Y. [Link]. Academic Year2018-19 Trimester:I
TECHNICAL COMMUNICATION LABORATORY CONTINUOUS ASSESSMENT RUBRIC

COURSE: EXPT NO.: 4

EVALUATOR: DATE:
STUDENT:
DIMENSION SCALE SCORE
1 2 3 4 5
Regularity Did not Performed and Performed on Performed on Performed and
and Perform/submit submitted later schedule; schedule; submitted as per
punctuality than scheduled submitted two submitted one schedule
date with weeks late week late
permission
Understanding Neither shows States the Can only state Understands Understands
the Objective any objective very the objective but objective but objective and can
understanding of vaguely shows poor cannot place it relate it to an
the objective nor understanding in context of a appropriate theory
can relate it to theory topic topic
theory
Understanding Cannot follow Follows the Follows right Follows right Follows right
of Procedure the procedure procedure half- procedure; but procedure, can procedure can
and do any heartedly cannot analyze analyze data but analyze data and
work data and cannot interpret interpret it with
interpretit it justification
Experiment Does not Performs the Performs the Performs Performs
Skills participate in the experiment only experiment with experiment on experiment on
experiment with the help from some supervisory own without own without
supervisor/others help, forgets supervisor’s help; supervisor’s help
and is confused some crucial records all the and records all the
and untidy. readings. Is readings properly readings properly.
confused and but is untidy. Keeps the set-up
untidy. clean and tidy.
Ethics Copies the results Completes the Completes the Produces his own Produces his own
from others result analysis result analysis result analysis but result analysis
with helpfrom with help blames others for faith fully and
others but forgets fromothers and any in adequacy owns up the
to acknowledge acknowledges found during the results without
thehelp. the help. examination any manipulation
Total
Teacher’s Signature withDate: Student’s Signature with Date:

[Link] Page 20
Name:_____________________________. Class:_______________. Batch:_______________.

Roll No.:_______________ Expt. No. 5

Performed on:__________. Submitted on:____________. Teacher’s Sign.:________________.

REPORT WRITING

Objective:-
A report is written for a clear purpose and to a particular audience. Specific information and
evidence are presented, analysed and applied to a particular problem or issue. The information is presented
in a clearly structured format making use of sections and headings so that the information is easy to locate
and follow. When you are asked to write a report you will usually be given a report brief which provides
you with instructions and guidelines. The report brief may outline the purpose, audience and problem or
issue that your report must address, together with any specific requirements for format or structure

Theory:-
Two of the reasons why reports are used as forms of written assessment are:

 To find out what you have learned from your reading, research or experience;
 to give you experience of an important skill that is widely used in the work place.

An effective report presents and analyses facts and evidence that are relevant to the specific problem or
issue of the report brief. All sources used should be acknowledged and referenced throughout, in
accordance with the preferred method of your department. For further information see the Learning
Development guide: Avoiding Plagiarism. The style of writing in a report is usually less discursive than
in an essay, with a more direct and economic use of language. A well written report will demonstrate your
ability to:

 Understand the purpose of the report brief and adhere to its specifications;
 Gather, evaluate and analyze relevant information;
 Structure material in a logical and coherent order;
 Present your report in a consistent manner according to the instructions of the report brief;
 Make appropriate conclusions that are supported by the evidence and analysis of the report;
 Make thoughtful and practical recommendations where required.

The structure of a report

The main features of a report are described below to provide a general guide. These should be used in
conjunction with the instructions or guidelines provided by your department.

[Link] Page 21
1. Title Page

This should briefly but explicitly describe the purpose of the report (if this is not obvious from the
title of the work). Other details you may include could be your name, the date and for whom the report
is written.

2. Terms of Reference

Under this heading you could include a brief explanation of who will read the report (audience)
why it was written (purpose) and how it was written (methods). It may be in the form of a subtitle or a
single paragraph.

3. Summary (Abstract)

The summary should briefly describe the content of the report. It should cover the aims of the
report, what was found and what, if any, action is called for. Aim for about 1/2 a page in length and
avoid detail or discussion; just outline the main points. Remember that the summary is the first thing
that is read. It should provide the reader with a clear, helpful overview of the content of the report.

4. Contents (Table of Contents)

The contents page should list the different chapters and/or headings together with the page
numbers. Your contents page should be presented in such a way that the reader can quickly scan the list
of headings and locate a particular part of the report. You may want to number chapter headings and
subheadings in addition to providing page references. Whatever numbering system you use, be sure
that it is clear and consistent throughout.

5. Introduction

The introduction sets the scene for the main body of the report. The aims and objectives of the
report should be explained in detail. Any problems or limitations in the scope of the report should be
identified, and a description of research methods, the parameters of the research and any necessary
background history should be included.

In some reports, particularly in science subjects, separate headings for Methods and Results are
used prior to the main body (Discussion) of the report as described below.

6. Methods

Information under this heading may include: a list of equipment used; explanations of procedures
followed; relevant information on materials used, including sources of materials and details of any
necessary preparation; reference to any problems encountered and subsequent changes in procedure.

7. Results

This section should include a summary of the results of the investigation or experiment together
with any necessary diagrams, graphs or tables of gathered data that support your results. Present your

[Link] Page 22
results in a logical order without comment. Discussion of your results should take place in the main
body (Discussion) of the report.

8. Discussion

The main body of the report is where you discuss your material. The facts and evidence you have
gathered should be analysed and discussed with specific reference to the problem or issue. If your
discussion section is lengthy you might divide it into section headings. Your points should be grouped
and arranged in an order that is logical and easy to follow. Use headings and subheadings to create a
clear structure for your material. Use bullet points to present a series of points in an easy-to-follow list.
As with the whole report, all sources used should be acknowledged and correctly referenced. For
further guidance check your departmental handbook and the Student Learning Centre
guide: Referencing and Bibliographies.

9. Conclusion

In the conclusion you should show the overall significance of what has been covered. You may
want to remind the reader of the most important points that have been made in the report or highlight
what you consider to be the most central issues or findings. However, no new material should be
introduced in the conclusion.

10. Appendices

Under this heading you should include all the supporting information you have used that is not
published. This might include tables, graphs, questionnaires, surveys or transcripts. Refer to the
appendices in the body of your report.

11. Bibliography

Your bibliography should list, in alphabetical order by author, all published sources referred to in
your report. There are different styles of using references and bibliographies. Refer to the study
guide Referencing and Bibliographies and check your departmental handbook for guidelines. Texts
which you consulted but did not refer to directly could be grouped under a separate heading such as
'Background Reading' and listed in alphabetical order using the same format as in your bibliography.

12. Acknowledgements

Where appropriate you may wish to acknowledge the assistance of particular organizations or
individuals who provided information, advice or help.

13. Glossary of Technical Terms

It is useful to provide an alphabetical list of technical terms with a brief, clear description of each
term. You can also include in this section explanations of the acronyms, abbreviations or standard units
used in your report.

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Example:
A pdf or word file of a report sample will be provided during the lecture so that you can prepare a
proper report of the topic assigned.
Conclusion:-
But the first test is to make any report readable and interesting. Get a punchy title, short snappy summary,
then off you [Link] reader needs to see at a glance why s/he should devote time to reading it.

[Link] Page 24
 S.Y. [Link]. Academic Year2018-19 Trimester:I
TECHNICAL COMMUNICATION LABORATORY CONTINUOUS ASSESSMENT RUBRIC

COURSE: EXPT NO.: 5

EVALUATOR: DATE:
STUDENT:
DIMENSION SCALE SCORE
1 2 3 4 5
Regularity Did not Performed and Performed on Performed on Performed and
and Perform/submit submitted later schedule; schedule; submitted as per
punctuality than scheduled submitted two submitted one schedule
date with weeks late week late
permission
Understanding Neither shows States the Can only state Understands Understands
the Objective any objective very the objective but objective but objective and can
understanding of vaguely shows poor cannot place it relate it to an
the objective nor understanding in context of a appropriate theory
can relate it to theory topic topic
theory
Understanding Cannot follow Follows the Follows right Follows right Follows right
of Procedure the procedure procedure half- procedure; but procedure, can procedure can
and do any heartedly cannot analyze analyze data but analyze data and
work data and cannot interpret interpret it with
interpretit it justification
Experiment Does not Performs the Performs the Performs Performs
Skills participate in the experiment only experiment with experiment on experiment on
experiment with the help from some supervisory own without own without
supervisor/others help, forgets supervisor’s help; supervisor’s help
and is confused some crucial records all the and records all the
and untidy. readings. Is readings properly readings properly.
confused and but is untidy. Keeps the set-up
untidy. clean and tidy.
Ethics Copies the results Completes the Completes the Produces his own Produces his own
from others result analysis result analysis result analysis but result analysis
with helpfrom with help blames others for faith fully and
others but forgets fromothers and any in adequacy owns up the
to acknowledge acknowledges found during the results without
thehelp. the help. examination any manipulation
Total
Teacher’s Signature withDate: Student’s Signature with Date:

[Link] Page 25
Name:_____________________________. Class:_______________. Batch:_______________.

Roll No.:_______________ Expt. No. 6

Performed on:__________. Submitted on:____________. Teacher’s Sign.:________________.

PRESENTATION SKILLS

Objective:-
To help students in preparation of better presentations and improve their presenting skills. Students
should be able to present their topic with confidence and in more enjoyable manner.

Theory:-
Presenting information clearly and effectively is a key skill to get your message or opinion across and,
today, presentation skills are required in almost every [Link] you are a student, administrator or
executive, if you wish to start up your own business, apply for a grant or stand for an elected position, you
may very well be asked to make a presentation. This can be a very daunting prospect. A presentation is a
means of communication which can be adapted to various speaking situations, such as talking to a group,
addressing a meeting or briefing a team. To be effective, step-by-step preparation and the method and
means of presenting the information should be carefully [Link] giving any presentation its better
to consider the below points:

1. Preparing a Presentation: Preparation is the most important part of making a successful

presentation. This is the crucial foundation and there should be no short-cuts.
2. Organising the Presentation Material: Irrespective of whether the occasion is formal or informal,
you should always aim to give a clear, well-structured delivery. You should know exactly what you
want to say and the order in which you want to say it. Clarity of ideas and good organisation
should result in a lively, logical and compelling message.
3. Writing Your Presentation: This page offers advice on how to write an effective
presentation. Before you write your presentation, you should already have started to prepare by
developing your ideas and selecting the main points to include.
4. Deciding the Presentation Method: Once you have decided on your key messages, and thought
about organising your material, you next need to think about how you will present. Presentations
range from the formal to the informal, and your choice of presentation method will depend on
many factors, including the audience, the venue, the facilities, and your own preferences.
5. Managing your Presentation Notes: Few people are able to give a presentation without notes.
You will need to know your own abilities and decide how best to make the presentation. You might
manage your talk by using full text, notes on cue cards, keywords on cue cards, or mind maps.

[Link] Page 26
6. Working with Visual Aids: Most visual aids will need advance preparation and should be
operated with efficiency. Only use visual aids if they are necessary to maintain interest and assist
comprehension: do not use them just to demonstrate your technological prowess. If visual aids are
used well, they will enhance a presentation by adding impact and strengthening audience
involvement, but if not, they can ruin a presentation.
7. Presenting Data: There are times when using data in a presentation can really help you to tell the
story better. But it’s important not to blind your audience with statistics, and also to remember that
many people find numbers difficult to understand.
8. Managing the Event: The practicalities of how you manage your presentation can make a
significant difference to its success, and to your nerves! Learn how to cope, and also about
managing sound systems, audio-visual equipment and lecterns.
9. Coping with Presentation Nerves: It is entirely natural to feel nervous before making a
[Link], there are some tried and tested strategies and techniques to manage your
nerves so that you can concentrate on delivering an effective and engaging presentation.
10. Dealing with Questions: Decide in advance how and when you wish to handle questions. Some
speakers prefer questions to be raised as they arise during the presentation whilst others prefer to
deal with questions at the end. At the start of your presentation, you should make clear your
preferences to the audience.
11. Self-Presentation in Presentations: Finally, how you present yourself can affect how your
audience responds to your [Link] need to fit with your audience's expectations if they are
not going to spend quite a large chunk of your presentation dealing with the differences between
expectations and reality.

While preparing a power point presentation, please note the following points:

The presentation should consist of following parts:

a. Introduction (Just explain the key words in your presentation)

b. Main body(Complete information of your presentation i.e. basic knowledge, literature
survey, methodology, experiments, discussion, results)
c. Conclusion (Final conclusion of your presentation, summing up all the results and
comparison of the same)
d. Reference (Mention all the references such as web links, research papers, reference for
figure, etc.. Note: Stantard format of refernces should be used as mentioned by SPE.i.e. for
a research paper references should be written as ‘Name of the authors,”Name of the paper”,
serial no. of the paper, publication, published year’)

[Link] Page 27
 Logos should be used
Example: appropriately

Name of your
presentation topic

Your name and other details

Details of your guide

This image is not

needed. It’s irrelevant to
Reference and name of
the topic. It’s used just
the figure is missing.
to fill the blank space.
You can use such images
but once or twice

[Link] Page 28
 ?

Ref: [Link] Ref: [Link]

References are written properly,

but names of the images are
missing

[Link] Page 29
 There is no need of
NOTE: Your text alignment , sizes, font type, etc,
reference if the image
should be as uniform as possible. Generally we can
is captured or drawn
consider 1 minutes of speech per slide.
by the presenter

[Link] Page 30
Try to tabulate your readings, calculated values so
that it is better for the audience to understand your
content.

[Link] Page 31
Represent your results graphically, which helps
in better comparison of the results amongst
them selves

[Link] Page 32
 Format of Reference:

Name of authors, “Name of the

reference”, publishers details, page
number, year of publishing.

This slide is optional.

But put this at the end as
everyone does it.

Conclusion:-
Quality of presentation helps you a lot in giving a good presentation and keeps your audience
interested. Main point of any presentation is to make your audience listen to your presentation.

[Link] Page 33
 S.Y. [Link]. Academic Year2018-19 Trimester:I
TECHNICAL COMMUNICATION LABORATORY CONTINUOUS ASSESSMENT RUBRIC

COURSE: EXPT NO.: 6

EVALUATOR: DATE:
STUDENT:
DIMENSION SCALE SCORE
1 2 3 4 5
Regularity Did not Performed and Performed on Performed on Performed and
and Perform/submit submitted later schedule; schedule; submitted as per
punctuality than scheduled submitted two submitted one schedule
date with weeks late week late
permission
Understanding Neither shows States the Can only state Understands Understands
the Objective any objective very the objective but objective but objective and can
understanding of vaguely shows poor cannot place it relate it to an
the objective nor understanding in context of a appropriate theory
can relate it to theory topic topic
theory
Understanding Cannot follow Follows the Follows right Follows right Follows right
of Procedure the procedure procedure half- procedure; but procedure, can procedure can
and do any heartedly cannot analyze analyze data but analyze data and
work data and cannot interpret interpret it with
interpretit it justification
Experiment Does not Performs the Performs the Performs Performs
Skills participate in the experiment only experiment with experiment on experiment on
experiment with the help from some supervisory own without own without
supervisor/others help, forgets supervisor’s help; supervisor’s help
and is confused some crucial records all the and records all the
and untidy. readings. Is readings properly readings properly.
confused and but is untidy. Keeps the set-up
untidy. clean and tidy.
Ethics Copies the results Completes the Completes the Produces his own Produces his own
from others result analysis result analysis result analysis but result analysis
with helpfrom with help blames others for faith fully and
others but forgets fromothers and any in adequacy owns up the
to acknowledge acknowledges found during the results without
thehelp. the help. examination any manipulation
Total
Teacher’s Signature withDate: Student’s Signature with Date:

[Link] Page 34
Name:_____________________________. Class:_______________. Batch:_______________.

Roll No.:_______________ Expt. No. 7

Performed on:__________. Submitted on:____________. Teacher’s Sign.:________________.

BLOG WRITING

Objective:-
The purpose of writing blogs could be promotion of a product or service, awareness about social issues,
information sharing about any subject or purely passion for writing.
Theory:-
Commonly blogs are written under these categories.
 Personal: Passion for writing and a subject of choice and a blog is created sharing bloggers likes
and dislikes. Blogs themed on family, travel, food, style tips, health, you search it and it’s there.
 Non-Profits: Human rights groups, NGOs, charities etc write blogs to generate awareness for the
cause.
 How-to, Tip, Reviews: Blogs such as these teach readers about various topics, giving
information and sharing tips.
 Company Blogs: Many companies manage a blog and share about their business, products or
services. There are blogs on IT products, blogs on HR consultancy services and blogs on career
guidance.
Depending on your reason of blogging, you could either be an expert blogger on your subject choice or a
business owner. You could write a blog for a company and promote their products and services.

There are lots of free blogging websites such as :

1. [Link]

2. [Link]

3. [Link]

4. [Link]

5. [Link]

6. [Link]

You need to register on anyone of these site and create your free blog. Write your blog on any of your
favourite topics or on the presentation you gave on previous practicals.

[Link] Page 35
Example:

Go to Click on “Make a free website

[Link] or blog”

The window will look as

shown below

Select personal/blog

[Link] Page 36
After this follow the instructions as given in the window [Link] your background, heading styles, etc.
Then write the name of your topic as your headline, write your user name and then its done. You have
successfully created a blog. Now try to upload your data, images, text etc on your blog and make it
attractive. There a ways to share your blog on various online platforms such as facebook, twitter etc. Try to
spread your link on these sites and get maximum views on your blog.

Conclusion:-
Writing a blog post is a little like driving; you can study the highway code (or read articles telling you how
to write a blog post) for months, but nothing can prepare you for the real thing like getting behind the
wheel and hitting the open road. Or something.

[Link] Page 37
 S.Y. [Link]. Academic Year2018-19 Trimester:I
TECHNICAL COMMUNICATION LABORATORY CONTINUOUS ASSESSMENT RUBRIC

COURSE: EXPT NO.: 7

EVALUATOR: DATE:
STUDENT:
DIMENSION SCALE SCORE
1 2 3 4 5
Regularity Did not Performed and Performed on Performed on Performed and
and Perform/submit submitted later schedule; schedule; submitted as per
punctuality than scheduled submitted two submitted one schedule
date with weeks late week late
permission
Understanding Neither shows States the Can only state Understands Understands
the Objective any objective very the objective but objective but objective and can
understanding of vaguely shows poor cannot place it relate it to an
the objective nor understanding in context of a appropriate theory
can relate it to theory topic topic
theory
Understanding Cannot follow Follows the Follows right Follows right Follows right
of Procedure the procedure procedure half- procedure; but procedure, can procedure can
and do any heartedly cannot analyze analyze data but analyze data and
work data and cannot interpret interpret it with
interpretit it justification
Experiment Does not Performs the Performs the Performs Performs
Skills participate in the experiment only experiment with experiment on experiment on
experiment with the help from some supervisory own without own without
supervisor/others help, forgets supervisor’s help; supervisor’s help
and is confused some crucial records all the and records all the
and untidy. readings. Is readings properly readings properly.
confused and but is untidy. Keeps the set-up
untidy. clean and tidy.
Ethics Copies the results Completes the Completes the Produces his own Produces his own
from others result analysis result analysis result analysis but result analysis
with helpfrom with help blames others for faith fully and
others but forgets fromothers and any in adequacy owns up the
to acknowledge acknowledges found during the results without
thehelp. the help. examination any manipulation
Total
Teacher’s Signature withDate: Student’s Signature with Date:

[Link] Page 38
Name:_____________________________. Class:_______________. Batch:_______________.

Roll No.:_______________ Expt. No. 8

Performed on:__________. Submitted on:____________. Teacher’s Sign.:________________.

INTERVIEW SKILLS

Objective:-
The main objective of the Interview Skills module is to equip teach students, graduates and job seekers
with knowledge and techniques to effectively tackle the interview process, and leave a positive impression
with your prospective employer by reinforcing your strength, experience and appropriateness for the job in
question.

Theory:-
An interview is a conversation with a purpose – for an employer to assess the candidate and for a
job seeker to convince the employers. The interview enables the employer to learn about you, your
personality, social skills and general abilities, potential and whether you will fit in the organization. For
you, the interview enables you to learn more about the organization, the position, and the people within the
organization. Before you go to an interview, you need to prepare thoroughly. You can succeed in interview
only if you have prepared.

These 10 interview tips will teach you how to answer interview questions and convince the hiring manager
that you are the one for the job.

1. Practice good nonverbal communication: It's about demonstrating confidence: standing straight,
making eye contact and connecting with a firm handshake. That first nonverbal impression can be a
great beginning—or quick ending—to your interview.

2. Dress for the job or company: Today's casual dress codes do not give you permission to dress as
"they" do when you interview. It is important to know what to wear to an interview and to be well-
groomed. Whether you wear a suit or something less formal depends on the company culture and the
position you are seeking. If possible, call to find out about the company dress code before the
interview.

3. Listen: From the very beginning of the interview, your interviewer is giving you information, either
directly or indirectly. If you are not hearing it, you are missing a major opportunity. Good
communication skills include listening and letting the person know you heard what was said.
Observe your interviewer, and match that style and pace.

[Link] Page 39
 4. Don't talk too much: Telling the interviewer more than he needs to know could be a fatal mistake.
When you have not prepared ahead of time, you may ramble when answering interview questions,
sometimes talking yourself right out of the job. Prepare for the interview by reading through the job
posting, matching your skills with the position's requirements and relating only that information.

5. Don't be too familiar: The interview is a professional meeting to talk business. This is not about
making a new friend. Your level of familiarity should mimic the interviewer's demeanor. It is
important to bring energy and enthusiasm to the interview and to ask questions, but do not overstep
your place as a candidate looking for a job.

6. Use appropriate language: It's a given that you should use professional language during the
interview. Be aware of any inappropriate slang words or references to age, race, religion, politics, or
sexual orientation—these topics could send you out the door very quickly.

7. Don't be cocky: Attitude plays a key role in your interview success. There is a fine balance
between confidence, professionalism, and modesty. Even if you're putting on a performance to
demonstrate your ability, overconfidence is as bad, if not worse, as being too reserved.

8. Take care to answer the questions: When interviewers ask for an example of a time when you did
something, they are asking behavioral interview questions, which are designed to elicit a sample of
your past behavior. If you fail to relate a specific example, you not only don't answer the question,
but you also miss an opportunity to prove your ability and talk about your skills.

9. Ask questions: When asked if they have any questions, most candidates answer, "No." Wrong
answer. Part of knowing how to interview is being ready to ask questions that demonstrate an interest
in what goes on in the company. Asking questions also gives you the opportunity to find out if this is
the right place for you. The best questions come from listening to what you're asked during the
interview and asking for additional information.

10. Don't appear desperate: When you interview with the "please, please hire me" approach, you
appear desperate and less confident. Reflect the three Cs during the interview: cool, calm, and
confident.

Bonus tip: Work on your answers

Conclusion:-
Preparation is the key ingredient for interview success. Careful planning and preparation will make
sure that your interview goes smoothly and will also help to calm your nerves.

[Link] Page 40
 S.Y. [Link]. Academic Year2018-19 Trimester:I
TECHNICAL COMMUNICATION LABORATORY CONTINUOUS ASSESSMENT RUBRIC

COURSE: EXPT NO.: 8

EVALUATOR: DATE:
STUDENT:
DIMENSION SCALE SCORE
1 2 3 4 5
Regularity Did not Performed and Performed on Performed on Performed and
and Perform/submit submitted later schedule; schedule; submitted as per
punctuality than scheduled submitted two submitted one schedule
date with weeks late week late
permission
Understanding Neither shows States the Can only state Understands Understands
the Objective any objective very the objective but objective but objective and can
understanding of vaguely shows poor cannot place it relate it to an
the objective nor understanding in context of a appropriate theory
can relate it to theory topic topic
theory
Understanding Cannot follow Follows the Follows right Follows right Follows right
of Procedure the procedure procedure half- procedure; but procedure, can procedure can
and do any heartedly cannot analyze analyze data but analyze data and
work data and cannot interpret interpret it with
interpretit it justification
Experiment Does not Performs the Performs the Performs Performs
Skills participate in the experiment only experiment with experiment on experiment on
experiment with the help from some supervisory own without own without
supervisor/others help, forgets supervisor’s help; supervisor’s help
and is confused some crucial records all the and records all the
and untidy. readings. Is readings properly readings properly.
confused and but is untidy. Keeps the set-up
untidy. clean and tidy.
Ethics Copies the results Completes the Completes the Produces his own Produces his own
from others result analysis result analysis result analysis but result analysis
with helpfrom with help blames others for faith fully and
others but forgets fromothers and any in adequacy owns up the
to acknowledge acknowledges found during the results without
thehelp. the help. examination any manipulation
Total
Teacher’s Signature withDate: Student’s Signature with Date:

[Link] Page 41