Scribd
Upload
4K views4 pages

Burnout Self-Test Maslach Burnout Inventory (MBI) : Total Score - SECTION A

The Maslach Burnout Inventory (MBI) is a commonly used self-assessment tool to evaluate the risk of experiencing burnout. It measures three components: exhaustion, depersonalization, and personal achievement. While it can raise awareness of burnout risk, it should not be used for clinical diagnosis. The MBI asks respondents to indicate how frequently they experience various feelings and behaviors related to burnout. Scores in each section are interpreted as low, moderate, or high risk of experiencing the corresponding component of burnout. High scores on exhaustion and depersonalization with low scores on personal achievement may indicate experiencing burnout.

Uploaded by

Nurul Izzah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
4K views4 pages

Burnout Self-Test Maslach Burnout Inventory (MBI) : Total Score - SECTION A

The Maslach Burnout Inventory (MBI) is a commonly used self-assessment tool to evaluate the risk of experiencing burnout. It measures three components: exhaustion, depersonalization, and personal achievement. While it can raise awareness of burnout risk, it should not be used for clinical diagnosis. The MBI asks respondents to indicate how frequently they experience various feelings and behaviors related to burnout. Scores in each section are interpreted as low, moderate, or high risk of experiencing the corresponding component of burnout. High scores on exhaustion and depersonalization with low scores on personal achievement may indicate experiencing burnout.

Uploaded by

Nurul Izzah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Section A: Emotional Exhaustion: Assesses the respondent's emotional exhaustion through a series of frequency-based questions.
  • Introduction and Instructions: Provides an overview of the Maslach Burnout Inventory and instructions for completing the self-assessment.
  • Section B: Depersonalisation: Evaluates the level of depersonalisation experienced by the respondent with specific behavioral questions.
  • Scoring Results and Interpretation: Explains how to interpret the scores from the questionnaire and what they indicate about burnout levels.
  • Section C: Personal Achievement: Measures the sense of personal achievement with questions on professional impact and capability.

Burnout Self-Test Maslach Burnout Inventory (MBI)

The Maslach Burnout Inventory (MBI) is the most commonly used tool to self-assess
whether you might be at risk of burnout. To determine the risk of burnout, the MBI explores
three components: exhaustion, depersonalisation and personal achievement. While this
tool may be useful, it must not be used as a clinical diagnostic technique, regardless of the
results. The objective is simply to make you aware that anyone may be at risk of burnout.

For each question, indicate the score that corresponds to your response. Add up your
score for each section and compare your results with the scoring results interpretation at
the bottom of this document.

A Few
A Few A Few
Once
Times Once a Times Every
Questions: Times
Never per a Day
per Month per
Month Week
Year Week

Section A: 0 1 2 3 4 5 6

I feel emotionally drained by my


work.
Working with people all day long
requires a great deal of effort.
I feel like my work is breaking
me down.
I feel frustrated by my work.
I feel I work too hard at my job.
It stresses me too much to work
in direct contact with people.
I feel like I’m at the end of my
tether.
Total score – SECTION A
A Few A Few A Few
Once
Times Once a Times Times Every
Questions: Never a
per Month per per Day
Week
Year Month Week
Section B: 0 1 2 3 4 5 6
I feel I deal with my team/
colleagues impersonally, as if
they are objects.
I feel tired when I get up in the
morning and have to face
another day at work.
I have the impression that my
team/ colleagues make me
responsible for some of their
problems.
I am at the end of my patience
at the end of my work day.
I really don’t care about what
happens to some of my team/
colleagues.

I have become more insensitive


to people in the workplace.

I’m afraid that this job is making


me uncaring.
Total score – SECTION B

A Few
A Few A Few
Times Once Every
Questions: Times Once a Times
Never per a Day
per Month per
Month Week
Year Week
Section C: 0 1 2 3 4 5 6
I accomplish many worthwhile
things in this job.
I feel full of energy.
I am easily able to understand
what my team/colleagues feel.
I look after my team/colleagues
problems very effectively.
In my work, I handle emotional
problems very calmly.
Through my work, I feel that I
have a positive influence on
people.
I am easily able to create a
relaxed atmosphere with my
team/colleagues.
I feel refreshed when I have
been close to my team/
colleagues at work.
Total score – SECTION C

SCORING RESULTS – INTERPRETATION

Section A: Burnout

Burnout (or depressive anxiety syndrome): Testifies to fatigue at the very idea of work,
chronic fatigue, trouble sleeping, physical problems. For the MBI, as well as for most
authors, “exhaustion would be the key component of the syndrome.” Unlike depression,
the problems disappear outside work.

Total 17 or less: Low-level burnout



Total between 18 and 29 inclusive: Moderate burnout
Total over 30: High-level burnout

Section B: Depersonalisation

“Depersonalisation” (or loss of empathy): Rather a “dehumanisation” in interpersonal


relations. The notion of detachment is excessive, leading to cynicism with negative
attitudes with regard to colleagues, feeling of guilt, avoidance of social contacts and
withdrawing into oneself. The professional blocks the empathy they can show to their
colleagues.

Total 5 or less: Low-level burnout



Total between 6 and 11 inclusive: Moderate burnout
Total of 12 and greater: High-level burnout

Section C: Personal Achievement

The reduction of personal achievement: The individual assesses themselves negatively,


feels they are unable to move the situation forward. This component represents the
demotivating effects of a difficult, repetitive situation leading to failure despite efforts. The
person begins to doubt their genuine abilities to accomplish things. This aspect is a
consequence of the first two.

Total 33 or less: High-level burnout



Total between 34 and 39 inclusive: Moderate burnout
Total greater than 40: Low-level burnout
A high score in the first two sections and a low score in the last section may indicate
burnout.

Note: Different people react to stress and burnout differently. This test is not intended to be a clinical analysis
or assessment. The information is not designed to diagnose or treat your stress or symptoms of burnout.
Consult your medical doctor, counsellor or mental health professional if you feel that you need help regarding
stress management or dealing with burnout.

C. Maslach, S.E. Jackson, M.P. Leiter (Eds.), Maslach Burnout Inventory manual (3rd ed.),
Consulting Psychologists Press (1996)

You might also like