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GLPI User Documentation - Documentation GLPI 9.5

This document provides an overview and table of contents for the GLPI User Documentation. It introduces GLPI as a free and open-source solution for IT asset management and helpdesk. The documentation covers installation, first steps for both administrators and users, understanding the interface, navigating modules, searching for information, and an overview of key modules like assets, management, tools, and assistance. It is distributed under a Creative Commons license allowing sharing and adapting of the material.

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Gabriel Souza
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1K views5 pages

GLPI User Documentation - Documentation GLPI 9.5

This document provides an overview and table of contents for the GLPI User Documentation. It introduces GLPI as a free and open-source solution for IT asset management and helpdesk. The documentation covers installation, first steps for both administrators and users, understanding the interface, navigating modules, searching for information, and an overview of key modules like assets, management, tools, and assistance. It is distributed under a Creative Commons license allowing sharing and adapting of the material.

Uploaded by

Gabriel Souza
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

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GLPI User Documentation

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GLPI User Documentation


 Avertissement

The documentation is being rewritten. It is very likely that some parts are outdated, that there
are dead links, etc

Preface
This documentation covers the installation and use of GLPI (Gestion Libre de Parc Informatique) !

Free and open-source solution for IT asset management and helpdesk, and more. GLPI is a web
application designed to manage all of your IT asset management issues from inventory
management of hardware components and software to the management of user assistance.

This guide is intended to give an overview of GLPI for both administrators and users.

Each part can be consulted independently even if for reasons of logic we recommend that you read
this documentation entirely.

Installation
The GLPI installation documentation is available separately.
Table of contents
First Steps with GLPI
General
Choose a web browser
How to connect
End your session
Understanding the interface
Manage your password
Manage your Preferences
Main Tab
Personalization Tab
Personal View Tab
Navigate GLPI modules
User interfaces
Standard Interface
Simplified Interface
View and manage records
Customize the display
Search for information in GLPI
Perform a basic search
Perform a multi-criteria search
Items in Trash
Perform an advanced search
Export the result of a search
Perform massive actions
Quick search
Saved Searches
Display of counters
Configuring alerts
Modules
Overview
Actions
Template management in GLPI
Status in GLPI, specific view
Assets
Asset management in GLPI
Available types
Management
Licenses
Budgets
Certificates
Suppliers
Contacts
Contracts
Documents
Phone lines
Data centers
Clusters
Domains
Tools
Manage projects
Manage personal or public reminders
Generate reports
Manage reservations
Manage RSS feeds
Manage knowledge base
Assistance
Defining actors and roles
Matrix of calculus for priority
Tickets
Manage problems
Manage changes
Life cycle matrix
Managing plannings
Display statistics
Categories
Administration
Users
Groups
Entities
Rules
Dictionaries
User profiles
Mailing queue
Maintenance
Logs
Configuration
Authentification
Intitulés
Advanced Configuration
Utilisation du cache
OPCache
Glossary

Documentation license
This documentation is distributed under the terms of the Creative Commons License Attribution-
ShareAlike 3.0 France (CC BY-SA 3.0 FR).

For the complete terms of the license, please refer to https://creativecommons.org/licenses/by-


sa/3.0/fr/legalcode.

You are free to:

Share — copy and redistribute the material in any medium or format


Adapt — remix, transform, and build upon the material for any purpose, even commercially.

The licensor cannot revoke these freedoms as long as you follow the license terms.

Under the following terms:

Attribution — You must give appropriate credit, provide a link to the license, and indicate if
changes were made. You may do so in any reasonable manner, but not in any way that suggests
the licensor endorses you or your use.
ShareAlike — If you remix, transform, or build upon the material, you must distribute your
contributions under the same license as the original.

No additional restrictions — You may not apply legal terms or technological measures that legally
restrict others from doing anything the license permits.

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