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Payton Corp R&D Project Cost Analysis

Here are potential responses to the questions: 1. The basis for the problem is that the development lab is spending $28.50 per hour to complete the work, which is higher than the $19 per hour average cost that was estimated and used to set the fixed price contract. 2. Both the development lab manager and the pricing department are partially at fault. The lab manager should have estimated higher hours to account for the more experienced personnel needed. The pricing department should not have used the average department rate without considering the specific needs of the project. 3. To correct the present situation, the project manager could try to renegotiate the contract price with the customer to account for the higher actual costs. Alternatively, they may

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0% found this document useful (1 vote)
225 views2 pages

Payton Corp R&D Project Cost Analysis

Here are potential responses to the questions: 1. The basis for the problem is that the development lab is spending $28.50 per hour to complete the work, which is higher than the $19 per hour average cost that was estimated and used to set the fixed price contract. 2. Both the development lab manager and the pricing department are partially at fault. The lab manager should have estimated higher hours to account for the more experienced personnel needed. The pricing department should not have used the average department rate without considering the specific needs of the project. 3. To correct the present situation, the project manager could try to renegotiate the contract price with the customer to account for the higher actual costs. Alternatively, they may

Uploaded by

fahad alshridi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

The Kingdom of Saudi Arabia PMP/ 2021-3

Technical and Vocational Training


10 Grades
Corporation
Dammam College of Technology Case Study

Payton Corporation

Payton Corporation had decided to respond to a government RFP for the R&D phase on a new project.
The statement of work specified that the project must be completed within ninety days after go-ahead,
and that the contract would be at a fixed cost and fee.

The majority of the work would be accomplished by the development lab. According to
government regulations, the estimated cost must be based on the average cost of the entire
department, which was $19.00 per hour (unburdened).
Payton won the contract for a total package (cost plus fee) of $305,000. After the first weekly
labor report was analyzed, it became evident that the development lab was spending $28.50 per
hour. The project manager decided to discuss the problem with the manager of the development lab.

Project manager: “Obviously you know why I’m here. At the rate that you’re spending money,
we’ll overrun our budget by 50 percent.”

Lab manager: “That’s your problem, not mine. When I estimate the cost to do a job, I submit only
the hours necessary based on historical standards. The pricing department converts the hours to
dollars based on department averages.”

Project manager:“Well, why are we using the most expensive people?


Obviously there must be lower-salaried people capable of performing the work.”

Lab manager: “Yes, I do have lower-salaried people, but none who can complete the job within the
two months required by the contract. I have to use people high on the learning curve, and they’re
not cheap. You should have told the pricing department to increase the average cost for the
department.”
Project manager: “I wish I could, but government regulations forbid this. If we were ever audited,
or if this proposal were compared to other salary structures in other proposals, we would be in deep
trouble. The only legal way to accomplish this would be to set up a new department for those higher-
paid employees working on this project. Then the average department salary would be correct.
“Unfortunately the administrative costs of setting up a temporary unit for only two months is
prohibitive. For long-duration projects, this technique is often employed.
“Why couldn’t you have increased the hours to compensate for the increased dollars required?”
Lab manager: “I have to submit labor justifications for all hours I estimate. If I were to get audited,
my job would be on the line. Remember, we had to submit labor justification for all work as part of
the proposal.
“Perhaps next time management might think twice before bidding on a short duration project.
You might try talking to the customer to get his opinion.”
Project manager: “His response would probably be the same regardless of whether I explained the
situation to him before we submitted the proposal or now, after we have negotiated it. There’s a
good chance that I’ve just lost my Christmas bonus.”
QUESTIONS

1. What is the basis for the problem?


2. Who is at fault?
3. How can the present situation be corrected?
4. Is there any way this situation can be prevented from recurring?
5. How would you handle this situation on a longer-duration project, say one year, assuming
that multiple departments are involved and that no new departments were established other
than possibly the project office?
6. Should a customer be willing to accept monetary responsibility for this type of situation,
possibly by permitting established standards to be deviated from? If so, then how many
months should be considered as a short-duration project?

Common questions

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Improving internal communication at Payton Corporation could involve establishing formal communication channels and regular joint meetings between project and lab managers before and during project execution. Developing a transparent documentation process for estimations and budget proposals can ensure all parties are aware and agree on the financial planning. Creating a collaborative culture through team-building exercises and communication workshops may also enhance interdepartmental dialogue. Investing in integrated project management software that provides centralized access to project details and cost drivers can streamline communication and foster understanding .

Both the project manager and the lab manager share responsibility. The project manager is accountable for ensuring the project remains within budget and should have communicated more effectively with the pricing department to adjust for higher labor costs. On the other hand, the lab manager followed protocol by estimating hours based on historical data. However, he failed to account for the high cost of skilled labor needed for the accelerated timeline. Ultimately, the approval and budgeting process did not integrate these factors adequately .

The main problem faced by Payton Corporation is the potential for a significant budget overrun, with projections estimating a 50 percent increase over the allocated budget. This issue arose because the development lab is incurring labor costs of $28.50 per hour instead of the estimated department average cost of $19.00 per hour that was used to secure the contract. The discrepancy is due to the use of higher-paid, more experienced personnel to meet the project's tight timeline of ninety days, as cheaper labor would not suffice within the given time constraints .

In a longer-term, multi-department project, adopting matrix management approaches can provide flexibility, enabling the use of cross-departmental resources efficiently. Implementing robust project tracking systems that allow for real-time budget monitoring and adjustments can help manage costs. Utilizing scenarios and sensitivity analysis during planning allows for understanding financial implications of different resource allocations. Establishing cross-functional teams might enable departments to share expertise while spreading costs more evenly across projects without needing to create new departments .

To prevent similar issues, companies could adopt a more dynamic pricing strategy that considers variations in labor costs for specialized skills required under tight deadlines, especially for short-duration projects. Also, implementing a cross-departmental review process involving project managers, finance, and lab managers during the proposal stage could ensure alignment on cost estimates. Inclusion of contingencies within contract terms for labor price adjustments and ongoing communication channels with clients about potential cost changes could also help mitigate future risks .

The budgeting error can undermine Payton Corporation's credibility and reliability, potentially impacting future contract negotiations and competitive positioning in government projects. It highlights the need for strategic reevaluation of costing policies, potentially affecting long-term planning towards risk management processes and financial resilience. The error could necessitate enhanced training for staff and reforms in protocol to strengthen the bidding process. Proactive measures such as improving cost estimation strategies and seeking government feedback can rebuild trust and ensure alignment with client expectations .

The situation can be corrected by recalibrating budget estimates to reflect the actual costs of high-skilled labor required for rapid project completion. Implementing a more thorough cost analysis during the bidding process might be necessary, considering potential deviations from the department average costs. Additionally, establishing a protocol for involving both pricing and production departments in proposal preparation could ensure more accurate estimates. For immediate action, negotiation with the client to discuss potential adjustments based on the restrictive contract terms might be essential to mitigate losses .

Systemic changes could include the integration of comprehensive historical data analysis into pricing models, enabling more data-driven decisions. Enhancing collaboration among bidding team members by including project managers in financial planning phases ensures that realistic timelines and associated labor costs are considered. Implementation of more flexible costing methods that allow for adjustments based on labor market trends and specialist demand can aid accuracy. Furthermore, investing in project management software that helps simulate various costing scenarios prior to finalizing bids could enhance cost estimation precision .

Clients could assume a degree of financial responsibility when cost projections are based on reasonable, justified expectations and transparent communication. However, contracts must define the scope clearly, potentially including clauses regarding variances beyond control, such as specialist labor costs. For defining 'short-duration,' a benchmark could be set according to typical departmental completion times, which might range from a few weeks to three months. Careful documentation and justification of the labor needs upfront can fortify these contracts .

Setting up a new temporary department could help align labor costs with project requirements by creating a tailored cost structure reflective of high-skilled labor. This allows for detailed cost management specifically for projects with tight deadlines. However, the primary risks include the overhead of administrative setup, potential disruptions in workflow, and the burden of having to manage temporary units for short-term projects. Such measures may be cost-prohibitive unless the expected returns or strategic value from the project justify these additional expenditures .

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