NORTEL MERIDIAN i2002 TELEPHONE QUICK REFERENCE GUIDE

DIALING FORWARD
To make an outside call: To forward calls to another extension:
* Lift handset * At idle phone, press "FORWARD" key
* Dial "9" and the number * Dial the destination number
* Press "FORWARD" soft key
To make an internal call:
* Lift handset To cancel forwarding:
* Dial the 4 digit extension * Press "FORWARD" soft key

HOLD To reinstate the last call forwarding:

To place a call on hold: * Press "FORWARD" soft key twice
* Press the "HOLD" key
* Hang up handset HANDS FREE / MUTE
To generate a call without lifting headset:
To reconnect with the call: * Press "LINE" key or "HANDS FREE" key
* Lift handset
* Press flashing "LINE" key To mute the mic during a conversation:
* Press "MUTE" key
TRANSFER
To transfer a call to another extension: To switch to hands-free mode:
* Press "TRANSFER" soft key * Press "HANDS FREE" key
* At dial tone, dial other extension * Hang up handset
* Announce the call
* Press "TRANSFER" soft key To cancel call press "GOODBYE" and hang up

To retrieve the call if no one answers: CALL PARK

* Press "GOODBYE" key To park a call in the system:
* Press "LINE" key * Press "PARK" soft key
* Note 4 digit number (7980-7999)
LAST NUMBER REDIAL
To attempt your last external call again: To retrieve a parked call:
* Lift handset * Lift handset of any phone
* Press "LINE" key twice * Enter 4 digit number

To attempt your last external call again SPEED CALL

without lifting the handset: To set up or change speed codes for
* Press "LINE" key twice frequently dialed numbers:
* Lift handset
CONFERENCE * Press "SPDCTL" soft key
To add up to 6 parties including yourself * Enter 2 digit speed code (00-19)
to a current conversation: * Enter 9 area code and number
* Press "CONF" soft key which * Press "SPDCTL" soft key to store
places the first party on hold
* At the dial tone, dial another To speed dial a number:
extension or external number * Lift handset
* Announce the call * Press "SPDCTL" soft key
* Press "CONF" soft key to join parties * Enter 2 digit speed code

If a party doesn't answer or doesn't

want to join
* Press "GOODBYE" key
* Press "LINE" key
Revised: 11/20/2007
 CALL PILOT QUICK REFERENCE GUIDE
LOG ON / ACCESS CALL PILOT RESPONSE OPTIONS
To log on from YOUR extension/phone: To reply to a recorded message:
Press "MESSAGE" key or dial 71 To reply to sender, or….
"3999" plus # 74 To reply to all recipients
Enter your password plus # 5 To record at the tone
# To end recording
To log on from outside the system: 79 To send message
Dial "(713)877-3999" or…
Dial your own number and at 9 To ring the senders phone
81 the greeting press "8 1"
To forward a copy of the message
EXIT CALL PILOT 73 To forward message
To log off voice mail: ext(s) # Enter mailbox number(s) then
83 Press "8 3" press "#"
5 Record at the tone
HELP # To end recording
To receive next step options: 70 For tagging options
* Press "*" 79 To send
To receive help on message commands:
7* Press "7 *" RECORDING MESSAGES
To record and send a message without
SKIP GREETING ringing another person's telephone:
To skip someone else's greeting: 75 Log on and press "7 5"
5 or # And record at the tone ext(s) # Enter mailbox number(s) then
press "#"
LISTENING TO MESSAGES # To end list
To listen to messages: 5 Record at the tone
2 Log on and listen to messages # To end recording
6 To skip to the next message 2 To listen before sending
4 To backup to the previous message 70 For tagging options or
1 To play a message slower 79 To send the message
3 To play a message faster
# To pause playback TAGGING OPTIONS
2 To continue after pause To tag a message with a delivery option:
1 To backup five seconds 70 Before sending message
3 To move forward five seconds 1 To mark urgent
2 To replay the entire message 4 To mark private
76 To delete the message 5 To receive acknowledgment
76 To restore a message deleted 6 To mark for future delivery
during the same session & follow prompts for date & time

NEW USERS - FINISH ALL STEPS BELOW

On your first log on session, you must perform the following items below:
1) Dial 3999 or press the message key on your telephone.
2) Enter your mailbox (same as your extension number), then #.
3) Enter initial password (12 + mailbox number), then press #.

Change Password (84)

1) Press 84.
2) Enter a new password, then #. Passwords must be 6 or more digits long.
3) Enter new password again, then #.
4) Enter old password again, then #.

Personal Verification (829)

1) Press 829.
2) Press 5, and then say only your name and mailbox number. (This is not your greeting).
3) Press # to end, press 4 to return to main menu.

Caller Greeting (82)

1) Press 82.
2) Select [1] External, [2] Internal or [3] Temporary Absence greeting.
3) Press 5, then record.
4) Press # to end, press 4 to return to main menu. If you made a mistake while recording
press 76 to delete what you recorded and go back to step 3.

Hint: You do not need to record both an external AND internal greeting.
If you record only one it will play for all callers.