Project
Si NO
1
1.1
1.1.1
1.1.2
1.1.3
1.1.4
1.2
1.2.1
1.2.2
1.2.3
1.3
1.3.1
1.3.2
1.3.3
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.6.3
1.7
1.7.1
1.7.2
2
2.1
2.2
2.3
2.3.1
2.3.2
2.3.3
3
3.1
3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
3.2
3.2.1
3.2.2
3.3
3.3.1
3.3.2
3.3.3
3.4
3.4.1
3.4.2
3.4.3
3.5
3.5.1
3.5.2
3.6
3.6.1
3.6.2
3.6.3
3.7
3.7.1
3.7.2
3.7.3
3.8
3.8.1
3.8.2
3.8.3
3.9
3.9.1
3.9.2
3.9.3
3.9.4
3.10.0
3.10.1
3.10.2
3.10.3
4
4.1
4.2
4.3
5
5.1
Prework-data
Si No
1
2
7
Project plan - OE
Project Modules
Pre-work
Administrative/service request approvals/access
Service request signoff (in case site not already in the plan)
Internal travel expense pre- approval from RH/Segment head
Laptop access, mobile and camera access confirmation/if not arrangement of alternate options.
Safety PPE requirements/arrangement (e.g.-safety shoes requirement at site)
Contract Management
Receipt of contract, SOW & latest amendments.
Understand the scope of work, agreed SLA's and other quantifiable parameters.
Prepare a check list on area's which needs to be validated at site during site visit.
Financials
Collection of Budgeted P/L, Forecast, MIS information, DFC and Invoicing details for latest 6 months.
Understand variance in actual revenue, people cost, food cost, other direct cost from budgeted numbers.
Make note of key numbers which shall be validated by region head during further analysis.
Benchmarking
Collection of benchmarking data as per the standard template and validate.
Understand the key statistics of site and find similar comparable sites.
Insert the data in to standard template along with data of similar comparable sites.
Analyse the ratios and identify high level improvement scope and best practices.
People Information
Receipt of organogram, deployment plan, shift details and payroll register.
Analyse the current data with contract data and budgeted manpower along with in/out timings details.
Prepare a checklist for further drill down during the site visit.
Site lay out/AutoCAD diagram
Receipt of latest AutoCAD diagram/Kitchen layout and service areas
Understand the actual scope of work /service points vs contracted scope of work.
Update the points noted for further drill down.
Potential best practices
Go through Innovations catalogue and other best practices database source
Collate relevant best practices possible
Kick off call with all stakeholders
Key message delivery to all relevant stake holders on the proposed study - Purpose, approach, tools and
timelines etc.
Present the benchmarking analysis [ratios] and understand low ratios
Present the site analysis based on prework and potential best practices
What are the next set of data required for further analysis
Set expectations, communicate expected benefits, verify scope of analysis.
Confirm for onsite visit dates and client meeting (optional - VOC)
On site observation
Waste Walk- Gemba observation
Onsite 7 waste training to SMEs /selected area teams
Structured brain storming in small groups for each area
Document all the ideas in a standard template
Site observations with relevant process owners in each area to validate and add to the list
Finalise the prioritised list with associated benefit quantification
5S
Preassessment, take before pictures, complete audit
5S training (In case the site manager not included in the regional training sessions earlier)
Sales mix analysis-Food service sites
Day wise/service wise data collection-3 three months data
Analysis of data to identify the best sellers by volume and margins
Consolidate the sales mix analysis and recommendations
Manpower analysis/Demand based staffing
Prepare the site activity sheet area wise,
Mention the time against each activity, conduct time and motion study.
VA/NVA analysis, Idle time, peak hours, current deployment, scope compliance and current skill mapping v/s
actual job
Customer flow analysis for demand based staffing
Identify and map the areas of opportunity.
Inventory analysis
Current inventory management measurement.
Analysis of breakage, loss, damage, expiry.
Identify and map the areas of opportunity.
Food cost analysis
Mapping consumptions v/s production and indented quantity of raw material
Identify menu and portion variation from the contract
Identify and map the areas of opportunity with relevant data back up.
Equipment productivity analysis
Capacity of equipment's , current utilisation v/s Daily production requirement
Map details around availability and breakdown of equipment's
Identify and map the areas of improvement with relevant data back up.
Waste watch-Food service
Measure waste-storage/pre-processing/processing/ service/post service
Analysis current wastage trend
Identify and map the areas of improvement to reduce waste generation
Safety observation
Understand Sodexo safety check list and standard
Make site observations along with 5S baseline assessment audit
Identify the area of improvements
Map the identified opportunities with supporting pictures and documents.
Existing best practise identification and mapping
Understand the existing best practise implemented at site.
Capture photographs, relevant documents related to the best practise.
Map the findings with all the details like date of implementation, sustenance plan and effectiveness.
OE/CDM study report /action plan preparation
Consolidate and compile the action plan and presentation.
Identify the potential of the complete study.
Get internal validation for final submission.
Sign off and ongoing governance kick-off
Presentation, discussion of study & mutual agreement on ambition benefits by key stake holders with timelines
for implementation (short, medium, long term)
Prework-data
Type of data
DFC
MIS
Payroll register, organogram
Contract
Invoice
Benchmarking
Lay out/AutoCAD
plan - OE-CDM/CDM
OE-CDM (Level 2-
OE-CDM (Level 1) deep dive) OE-CDM (level 1)
FS Retail FS Retail FS Manufacturing
Applicability-Yes/No Applicability-Yes/No
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
× ü ×
× ü ×
× ü ×
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
× ü ×
× ü ×
× ü ×
× ü ×
× ü ×
× ×
× ü ×
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
× ü ×
× ü ×
× ü ×
× ü ×
× ü ×
× ü ×
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
ü ü ü
Source
Name Designation
Respective regional F&B
RFBC, OM
controller/OM
Rajanish Prabhu GM-OE-CDM
Respective HR region head Region-HR head
Rajanish Prabhu GM-OE-CDM
Respective region finance manager RFM
Respective region head/OM RH/OM
Respective region head/OM RH/OM
OE-CDM (Level 2- deep dive)
FS Manufacturing
Applicability-Yes/No
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
Project plan - OE-CDM/CDM
Site name-…………………………./Type of activity- L1/L2……….
Last update date-………………….
Si NO
1
1.1
1.1.1
1.1.2
1.1.3
1.1.4
1.2
1.2.2
1.2.3
1.2.4
1.3
1.3.1
1.3.2
1.3.3
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.6.3
1.7
1.7.1
1.7.2
2
2.1
2.2
2.3
2.3.1
2.3.2
2.3.3
3
3.1
3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
3.2
3.2.1
3.3
3.3.1
3.3.2
3.3.3
3.4
3.4.1
3.4.2
3.4.3
3.5
3.5.1
3.5.2
3.6
3.6.1
3.6.2
3.6.3
3.7
3.7.1
3.7.2
3.7.3
3.8
3.8.1
3.8.2
3.8.3
3.9.0
3.9.1
3.9.2
3.9.3
3.9.4
3.10.0
3.10.1
3.10.2
3.10.3
4
4.1
4.2
4.3
5
5.1
Project plan - OE-CDM/CDM
Site name-…………………………./Type of activity- L1/L2……….
Last update date-………………….
Project Modules
Pre-work
Administrative/service request approvals/access
Service request signoff (in case site not already in the plan)
Internal travel expense pre- approval from RH/Segment head
Laptop access, mobile and camera access confirmation/if not arrangement of alternate options.
Safety PPE requirements/arrangement (e.g.-safety shoes requirement at site)
Contract Management
Receipt of contract, SOW & latest amendments.
Understand the scope of work, agreed SLA's and other quantifiable parameters.
Prepare a check list on area's which needs to be validated at site during site visit.
Financials
Collection of Budgeted P/L, Forecast, MIS information, DFC and Invoicing details for latest 6 months.
Understand variance in actual revenue, people cost, food cost, other direct cost from budgeted numbers.
Make note of key numbers which shall be validated by region head during further analysis.
Benchmarking
Collection of benchmarking data as per the standard template and validate.
Understand the key statistics of site and find similar comparable sites.
Insert the data in to standard template along with data of similar comparable sites.
Analyse the ratios and identify high level improvement scope and best practices.
People Information
Receipt of organogram, deployment plan, shift details and payroll register.
Analyse the current data with contract data and budgeted manpower along with in/out timings details.
Prepare a checklist for further drill down during the site visit.
Site lay out/AutoCAD diagram
Receipt of latest AutoCAD diagram/Kitchen layout and service areas
Understand the actual scope of work /service points vs contracted scope of work.
Update the points noted for further drill down.
Potential best practices
Go through Innovations catalogue and other best practices database source
Collate relevant best practices possible
Kick off call with all stakeholders
Key message delivery to all relevant stake holders on the proposed study - Purpose, approach, tools and
timelines etc.
Present the benchmarking analysis [ratios] and understand low ratios
Present the site analysis based on prework and potential best practices
What are the next set of data required for further analysis
Set expectations, communicate expected benefits, verify scope of analysis.
Confirm for onsite visit dates and client meeting (optional - VOC)
On site observation
Waste Walk- Gemba observation
Onsite 7 waste training to SMEs /selected area teams
Structured brain storming in small groups for each area
Document all the ideas in a standard template
Site observations with relevant process owners in each area to validate and add to the list
Finalise the prioritised list with associated benefit quantification
5S
Preassessment, take before pictures, complete audit
5S training (In case the site manager not included in the regional training sessions earlier)
Sales mix analysis-Food service sites
Day wise/service wise data collection in standard template-3 three months data
Analysis of data to identify the best sellers by volume and margins
Consolidate the sales mix analysis and recommendations
Manpower analysis/Demand based staffing
Prepare the site activity sheet area wise,
Mention the time against each activity, conduct time and motion study.
VA/NVA analysis, Idle time, peak hours, current deployment, scope compliance and current skill mapping v/s
actual job
Customer flow analysis for demand based staffing
Identify and map the areas of opportunity.
Inventory analysis
Current inventory management measurement.
Analysis of breakage, loss, damage, expiry.
Identify and map the areas of opportunity.
Food cost analysis
Mapping consumptions v/s production and indented quantity of raw material
Identify menu and portion variation from the contract
Identify and map the areas of opportunity with relevant data back up.
Equipment productivity analysis
Capacity of equipment's , current utilisation v/s Daily production requirement
Map details around availability and breakdown of equipment's
Identify and map the areas of improvement with relevant data back up.
Waste watch-Food service
Measure waste-storage/pre-processing/processing/ service/post service
Analysis current wastage trend
Identify and map the areas of improvement to reduce waste generation
Safety observation
Understand Sodexo safety check list and standard
Make site observations along with 5S baseline assessment audit
Identify the area of improvements
Map the identified opportunities with supporting pictures and documents.
Existing best practise identification and mapping
Understand the existing best practise implemented at site.
Capture photographs, relevant documents related to the best practise.
Map the findings with all the details like date of implementation, sustenance plan and effectiveness.
OE/CDM study report /action plan preparation
Consolidate and compile the action plan and presentation.
Identify the potential of the complete study.
Get internal validation for final submission.
Sign off and ongoing governance kick-off
Presentation, discussion of study & mutual agreement on ambition benefits by key stake holders with timelines
for implementation (short, medium, long term)
Colour code legend
Sep-15 Oct-15 Nov-15
Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4 Wk1
Indication
Plan
Complete
Slight delay
Delayed
Nov-15 Dec-15 Jan-16
Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2
Jan-16 Feb-16 Mar-16
Wk3 Wk4 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3
r-16 Apr-16 May-16
Wk4 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4
Jun-16 Jul-16 Aug-16
Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4 Wk1
Aug-16 Remarks
Wk2 Wk3 Wk4
