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Jollibee Company Profile & Structure

Jollibee is the largest fast food chain in the Philippines with over 1,400 stores domestically and 270+ internationally. Its mission is to serve great tasting food that brings joy to everyone. Its vision is to become one of the top 5 restaurant companies in the world. Key values include customer focus, excellence, integrity, family spirit, and humility. The organizational structure includes a board of directors led by the Chairman and corporate officers led by the President and CEO. The HR structure supports the company's mission, vision and growth.

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Gerald Bon
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738 views3 pages

Jollibee Company Profile & Structure

Jollibee is the largest fast food chain in the Philippines with over 1,400 stores domestically and 270+ internationally. Its mission is to serve great tasting food that brings joy to everyone. Its vision is to become one of the top 5 restaurant companies in the world. Key values include customer focus, excellence, integrity, family spirit, and humility. The organizational structure includes a board of directors led by the Chairman and corporate officers led by the President and CEO. The HR structure supports the company's mission, vision and growth.

Uploaded by

Gerald Bon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Select a company and provide a description of the following:

1. Company Profile

a. Background (what the company does – main line of Business)

Jollibee is the largest fast-food chain in the Philippines, operating a network of


more than 1,400 stores. With a strict adherence to the highest standards of food quality,
service and cleanliness, Jollibee’s serve great-tasting, high-quality and affordable food
products. The company has embarked on an aggressive international expansion plan,
with more than 270 international branches in the United States, Canada, Hong Kong,
Macau, Brunei, Vietnam, Singapore, Malaysia, Saudi Arabia, UAE, Qatar, Oman,
Kuwait, Bahrain, Italy, and in the UK.

b. Mission

To serve great tasting food, bringing the joy of eating to everyone.

c. Vision

To be one of the Top 5 Restaurant Companies in the World

 All our brands are trusted and well-loved, craved around the world:
o Renowned for consistently great tasting food.
o Recognized for high value for money.
o Endeared for warm and sincere distinct service to our customers.
o Admired for our beautiful stores in excellent location.
 We are acknowledged as one of the Best Companies to Work for, regarded for
our efficient systems and processes, highly engaged teams and people-focused
culture.

d. Values

Through the years, JFC has formed its foundation from good business practices
and strong core values of Customer
Focus, Speed with Excellence, Integrity, Spirit of Family and Fun, Humility to Listen and
Learn. JFC continues its steadfast commitment in upholding these core values:

Customer focus

 We provide great taste, and superior value to all our customers.


 We treat our customers with sincere service and a warm smile.
 We take part in creating exceptional customer experience.
Speed with Excellence

 We plan, decide and act quickly.


 We set challenging goals and execute well.
 We constantly find ways to improve and innovate.
Humility to Listen and Learn

 We seek, welcome and value feedback


 We acknowledge and learn from our mistakes
 We aspire to learn from people from all walks of life
Spirit of Family and Fun

 We take care of each other and bring out the best in everyone
 We are true to our name, hard-working and happy.
 We recognize individuality and foster teamwork.
  Integrity

 We live by honesty and we do what is right all the time.


 We act as responsible stewards of the company.
 We speak our minds constructively when needed.

2. Organizational Structure

Board of Directors

 Tony Tan Caktiong (Chairman)


 Ernesto Tanmantiong
 William Tan Untiong
 Joseph C. Tanbuntiong
 Ang Cho Sit
 Antonio Chua Poe Eng
 Ret. Chief Justice Artemio Panganiban
 Cesar V. Purisima (independent director)
 Cezar P. Consing (independent director)

Corporate Officers

 Ernesto Tanmantiong ‚Äì President and Chief Executive Officer


 Joseph Tanbuntiong ‚Äì Treasurer
 William Tan Untiong ‚Äì Corporate Secretary
 Ysmael V. Baysa ‚Äì Chief Financial Officer
 Daniel Rafael Ramon Z. Gomez III ‚Äì Chief Marketing Officer
 Arsenio M. Sabado – Chief Human Resources Officer

3. HR Structure

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