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24pfl3938 v7 Dfu Eng

This document provides instructions for several Philips LCD/LED TV models. It discusses safely setting up and using the TVs. It also provides product information, consumer guidelines, and warranty details. Key points include: - Registering the TV on the Philips website for support and warranty benefits. - Safety precautions for installation and use such as not placing the TV near heat sources, keeping liquids away, and ensuring proper ventilation. - Instructions for basic TV functions like changing channels and adjusting volume. - Troubleshooting tips and information on obtaining repairs through authorized service centers. - Specifications for each TV model number and guidelines for proper TV care.

Uploaded by

Srini
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
361 views30 pages

24pfl3938 v7 Dfu Eng

This document provides instructions for several Philips LCD/LED TV models. It discusses safely setting up and using the TVs. It also provides product information, consumer guidelines, and warranty details. Key points include: - Registering the TV on the Philips website for support and warranty benefits. - Safety precautions for installation and use such as not placing the TV near heat sources, keeping liquids away, and ensuring proper ventilation. - Instructions for basic TV functions like changing channels and adjusting volume. - Troubleshooting tips and information on obtaining repairs through authorized service centers. - Specifications for each TV model number and guidelines for proper TV care.

Uploaded by

Srini
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 30

Register your product and get support at

www.philips.com/welcome

32PFL3938/V7
32PFL3738/V7
24PFL3938/V7
24PFL3738/V7
22PFL3958/V7
22PFL3758/V7
20PFL3938/V7
20PFL3738/V7

EN User manual
Cover 2 Blank
Contents

1 Notice 2

2 Important 3

Product disposal Guidelines 4

3 Use your TV 5

4 Use more of your TV 12

5 Play photos, music and videos 19


on USB storage devices

6 Troubleshooting 21

7 Product information 23

8 Consumer Guidelines 25

9 Warranty 26

EN 1
1 Notice
Pixel characteristics Warranty
This LCD/LED product has a high number of No components are user serviceable.Do not
color pixels. Although it has effective pixels of open or remove covers to the inside of the
99.999% or more, black dots or bright points of product. Repairs may only be done by Philips
Service Centres and official repair shops.
light (red, green or blue) may appear constantly
Failure to do shall void any warranty, stated
on the screen. This is a structural property of or implied.
the display (within common industry standards)
Any operation expressly prohibited in
and is not a malfunction.
this manual, or any adjustments and
assembly procedures not recommended
or authorised in this manual shall void the
warranty.

EN 2
2 Important Risk of injury or damage to the TV!
• Two people are required to lift and carry
a TV that weighs more than 25 kg or 55
lbs.
Read and understand all instructions before you • When stand mounting the TV, use only
use your TV. If damage is caused by failure to the supplied stand. Secure the stand to
follow instructions, the warranty does not apply. the TV tightly. Place the TV on a flat, level
surface that can support the combined
Safety weight of the TV and the stand.
• When wall mounting the TV, use only a
Risk of electric shock or fire! wall mount that can support the weight of
• Never expose the TV to rain or water. the TV. Secure the wall mount to a wall
Never place liquid containers, such as that can support the combined weight of
vasels, near the TV. If liquids are spilt on the TV and wall mount.PE Electronics
or into the TV, disconnect the TV from Ltd. bears no responsibility
the power outlet immediately. Contact for improper wall mounting that result in
Philips Consumer Care to have the TV accident, injury or damage.
checked before use. Risk of injury to children!
• Never place the TV, remote control or Follow these precautions to prevent the
batteries near naked flames or other TV from toppling over and causing injury to
heat sources, including direct sunlight. To children:
prevent the spread of fire, keep candles • Never place the TV on a surface covered
or other flames away from the TV, remote by a cloth or other material that can be
control and batteries at all times. pulled away.
• Ensure that no part of the TV hangs over
the edge of the surface.
• Never place the TV on tall furniture (such
as a bookcase) without anchoring both
the furniture and TV to the wall or a
• Never insert objects into the ventilation suitable support.
slots or other openings on the TV. • Educate children about the dangers of
• When the TV is swivelled ensure that climbing on furniture to reach the TV.
no strain is exerted on the power cord. Risk of swallowing batteries!
Strain on the power cord can loosen • The product/remote control may
connections and cause arcing. contain a coin-type battery, which can be
Risk of short circuit or fire! swallowed. Keep the battery out of reach
• Never expose the remote control or of children at all times!
batteries to rain, water or excessive heat. Risk of overheating!
• Avoid force coming onto power plugs. • Never install the TV in a confined space.
Loose power plugs can cause arcing or Always leave a space of at least 4 inches
fire. or 10 cm around the TV for ventilation.
Ensure curtains or other objects never
cover the ventilation slots on the TV.

EN 3
Risk of damage to the TV! Low temperatures
• Before you connect the TV to the power • If the TV is transported in temperatures
outlet, ensure that the power voltage below 5°C or 41°F, unpack the TV and
matches the value printed on the back wait until the TV temperature matches
of the TV. Never connect the TV to the room temperature before connecting the
power outlet if the voltage is different. TV to the power outlet.
Risk of injury, fire or power cord damage!
• Never place the TV or any objects on the Screen care
power cord. • Avoid stationary images as much as
• To easily disconnect the TV power cord possible. Stationary images are images
from the power outlet, ensure that you that remain on-screen for extended
have full access to the power cord at all periods of time. Examples include:
times. on-screen menus, black bars and time
• When you disconnect the power cord, displays. If you must use stationary
always pull the plug, never the cable. images, reduce screen contrast and
• Disconnect the TV from the power brightness to avoid screen damage.
outlet and antenna before lightning • Unplug the TV before cleaning.
storms. During lightning storms, never • Clean the TV and frame with a soft,
touch any part of the TV, power cord or damp cloth. Never use substances such as
antenna cable. alcohol, chemicals or household cleaners
Risk of hearing damage! on the TV.
• Avoid using earphones or headphones at • Risk of damage to the TV screen!
high volumes or for prolonged periods of Never touch, push, rub or strike the screen
time. with any object.
• To avoid deformations and colour fading,
wipe off water drops as soon as possible.

Product disposal Guidelines:


For the purpose of recycling to facilitate effective utilization of resources, please
return this product to a nearby authorized collection center, registered dismantler,
recycler, service center when disposing of this product.
In case of further assistance, you may contact nearest authorized service center.
Or Please see the Company website for further information on collection centers etc.
Visit-http://www.philips.com
Toll :1860 200 0129,MTNL User:33550129

( )

Visit-http://www.philips.com
Toll :1860 200 0129,MTNL User:33550129

4 EN
3 Use your TV
Congratulations on your purchase, and welcome to Philips. To fully benefit from the
support that Philips offers, register your TV at www.philips.com/welcome.
3.1 Name and Function of Control on Set
(32PFL3938/V7 and 32PFL3738/V7)
A) TV controls and Indicators
1) VOL+
2) VOL-
3) CH+
4) CH-
5) MENU
6) Source (TV/AV)
8 9 7) Stand By
8) LED INDICATOR
9) IR SENSOR
10) AC Power in

1 2 3 4 5 6 7

B) Connectivity
19 20
RF IN

15 16 17 18
YPbPr

14

10
11 12 13

11) USB 16) L1


12) HDMI 17) R1
18) V1
13) VGA Audio In 19) AV Out
14) VGA IN 20) RF In
15) YPbPr In

Note :
1) Above sketch and connectivity are just for representation product may look different.

EN 5
3.2 Name and Function of Control on Set
(24PFL3938/V7 and 24PFL3738/V7 )
A) TV controls and Indicators

8) LED INDICATOR
8 9 9) IR SENSOR
10) AC Power in

B) Connectivity

1) VOL+
2) VOL-
3) CH+
4) CH-
5) MENU
6) Source 10
(TV/AV)
7) Stand By

11) USB
12) HDMI
13) VGA Audio In
14) VGA IN
YPbPr RF IN 15) YPbPr In
11 12 13 14 15 16 17 18 19 20
16) L1
17) R1
18) V1
19) AV Out
20) RF In
Note :
1) Above sketch and connectivity are just for representation product may look different.

6 EN
3.3 Name and Function of Control on Set
(22PFL3958/V7 and 22PFL3758/V7 )

A) TV controls and Indicators

8) LED INDICATOR
8 9 9) IR SENSOR
10) AC Power in

B) Connectivity

1) VOL+
2) VOL-
3) CH+
4) CH-
10
5) MENU
6) Source
(TV/AV)
7) Stand By

11) USB
12) HDMI
13) VGA Audio In
14) VGA IN
15) YPbPr In
YPbPr RF IN
16) L1
11 12 13 14 15 16 17 18 19 20 17) R1
18) V1
19) AV Out
20) RF In

Note :
1) Above sketch and connectivity are just for representation product may look different.

EN 7
3.4 Name and Function of Control on Set
(20PFL3938/V7 and 20PFL3738/V7 )

A) TV controls and Indicators

8 9
8) LED INDICATOR
9) IR SENSOR
10) AC Power in
B) Connectivity

1) VOL+
2) VOL-
3) CH+
10 4) CH-
5) MENU
6) Source
(TV/AV)
7) Stand By

11) USB
12) HDMI
13) VGA Audio In
14) VGA IN
YPbPr RF IN
15) YPbPr In
11 12 13 14 15 16 17 18 19 20 16) L1
17) R1
18) V1
19) AV Out
20) RF In

Note :
1) Above sketch and connectivity are just for representation product may look different.

8 EN
3.5 Name and Function of Control on Remote

17
3 16
4
15
14
5 13
6 12
7

10 11

EN 9
1 (Standby-On) 12 OPTIONS
• Switches the TV ON or OFF. • Access options for the current
The TV is not powered off completely activity or selection.
unless it is physically unplugged
2 Multimedia Control buttons 13
• Control video or music. • Return to the previous menu or exit
a function.
FIND
3
• Depending on model. 14 OK
(Home ) • Confirm an entry or selection.
4
• Access the home menu. (Navigation buttons)
15
CH - / CH + (Previous/Next) • Navigate through menus and select
5 items. (Also in USB mode).
• Switch channels or navigate through
menu pages, tracks, albums or 16 ADJUST
folders. • Access the menu to adjust settings.

6 SOURCE 17 Color buttons


• Selects connected devices. • Selecting Favorite Channel or options

7 Mute or restore audio.



+/-
8 3.6 Remote control usage
• Adjust volume.

9 0-9 Numeric buttons When you use the remote control, hold it close
• Select channels. to the TV and point it at the remote control
sensor. Make sure that the line-of-sight between
10 SUBTITLE
the remote control and TV is not blocked by
• Depending on model.
furniture, walls or other objects.
11 TEXT
• Depending on model.

~5m

~30º

10 EN
3.7 Battery Installation
1. Remove the battery compartment door.
2. Install 2 “AAA” or UM-4 (1.5V) batteries or equivalent with the correct polarity
as indicated.
3. Refix the battery compartment door.

1 2

3 4

EN 11
4 Use more of 4.2 Manually adjust picture setting
your TV Picture
Smart Picture

Contrast

Sound Brightness

Color
4.1 Main Menu Installation
Hue

Menus help you to install channels, change Features Sharpness

picture and sound settings and access other Color Temperature


Parental
TV features. Blueback

Digital Crystal Clear


Pixel Plus HD
1 Press Picture
Picture Geometric
Geometric
» The menu screen appears. Sound
Sound

Features
Installation

Installation
Features
Watch TV Device List
Parental

1 Press .
2 Select [Setup] > [Picture] ,
Browse USB Setup
then press OK.
3 Select one of the following settings, then
Press to move, and press to adjust.
2 Select one of the following, then press • [Smart picture] : Access predefined smart
OK picture settings.
• [Watch TV] : If a source other than • [Contrast] : Adjust the intensity of
antenna is selected, switch back to backlight areas, while the video contents
the antenna source are kept unchanged.
• [Browse USB]: View photos and • [Brightness] : Adjust the intensity and
play music and movies contained in details of dark areas.
USB storage devices. • [Color] : Adjust color saturation.
• [Device List] : Access menus to • [Sharpness] : Adjust sharpness in the
change other source by pressing key. image.
• [Setup] : Access menus to change Note: Not Applicable for VGA Mode
picture, sound and other settings. • [Hue]: Compensate for color variations.
(Available only for NTSC channels).
• [Color Temperature]: Adjust the color
balance in an image.
• [Blueback] :This function is used to ON/OFF
the blue screen at no signal condition.

12 EN
[Pixel Plus HD ] :
4.3 Use Smart Picture
To enhance the picture quality
Use smart picture to apply pre-defined
• [Flesh Tone] : Adust Flesh tone picture settings.

• [Noise Reduction]: Filter and reduce noise Smart Picture


Vivid
in an Image
Smart Sound

• [Dynamic contrast] : Enhance


Picture Format
contrast.
Freeze
• [Color enhancement] : Make Sleep Timer
colors more vivid and improve the
Geometric
details in bright colors. You can
switch this feature ON or OFF.
1 Press ADJUST.
[Geometric] : 2 Select [Smart Picture], then press OK.
• [Auto Setting]:This automatically adjust 3 Select one of the following settings, by
H & V-position,Phase and Clock for VGA
mode. • [Bright]: Ideal settings for night time.
• [H-Position] : Adjust the horizontal [Vivid] : Rich and dynamic settings,

position of image [Only in VGA]. ideal for daytime.
• [V-Position]: Adjust the vertical • [Sport] : Ideal settings for sport.
position of image [Only in VGA].
• [Cinema]
. : Ideal settings for movies.
• [Manual Clock]: If picture is not OK • [Personal]: Apply your customised
with Auto Setting, then adjust by manual picture settings.
clock [Only in VGA].
• [Phase]: If picture is not OK with Auto
Setting, then adjust by phase. 4.4 Use Picture Format
[Only in VGA].
1 Press ADJUST.
2 Select [Picture Format], then press OK
3 Select any picture format, then press OK

Note
Depending on the format of the picture
source, some picture settings may not be available.

4.5 Use Freeze option


1 Press ADJUST.
2 Select [Freeze], then press OK
3 Select option as ON to freeze the
picture.

EN 13
4.6 Manually adjust sound setting
[AV Out ]:
Smart Sound
Select Fixed for default settings and
Picture Equalizer
variable to vary it.
Bass
Sound [AV Out Volume] : The AV Out volume can be
Treble
Installation adjusted by this option.
Balance

Features Volume
Speakers
Parental
AVL

AV Out 4.7 Use Smart Sound


Picture
AV Out Volume
Use smart sound to apply pre-defined
Sound
Sound settings.
Installation

Smart Picture
Features
Smart Sound Standard
Parental
Picture Format

Freeze
1 Press .
Sleep Timer
2 Select [Setup] > [Sound]
then press OK Geometric

3 Select one of the following settings, then


Press to move, and press to adjust. 1 Press ADJUST.
• [Smart Sound] : Access predefined smart 2 Select [Smart Sound], then press OK.
sound settings.
3 Select one of the following settings, by
• [Equalizer] : Adjust the equalizer ON
[Smart sound] : Access predefined smart
various frequencies. sound settings.
• [Bass] : Adjust the bass level. • [Standard] : Settings that suit most
environments and types of audio.
• [Music] : Ideal settings for listening to music.
• [Treble] : Adjust the treble level.
• [News] : Ideal settings for spoken audio,
• [Balance] : Adjust the balance of the right such as news.
and left speakers. • [Personal]: Apply the settings that were
customised in the sound menu.
• [Volume] : The main speaker volume can be
adjusted by varying this volume bar.
• [Speakers] : The main speakers can be 4.8 Use Sleep Timer
made ON / OFF by this option. 1 Press ADJUST .
• [AVL] : Auto volume leveler 2 Select [Sleep Timer], then press OK.
automatically reduces sudden
volume changes, for example when Press adjust the Sleep timer OFF and ON
switching channels. in step of 5,10,30,60,120 min

14 EN
Program Edit
4.9 Installation Menu 1
2
48.25MHZ
83.25MHZ
3 105.25MHZ
Channel No. 4 169.25MHZ
5 175.25MHZ
Picture Color System
6 203.25MHZ
Sound System 7 224.25MHZ
Sound
Auto Install 8 463.25MHZ
Installation 9 545.75MHZ
Manual Install
10 551.25MHZ
Features Program Edit
1 Delete 2 Rename 3 Move 4 Skip FAV

Parental OK Enter Prev./Next MENU Reutrn


Select

Delete
1 Press . Select Delete option by Pressing 1 button, the
2 Select [Setup] > [Installation] program will be deleted.
then press OK
Rename
3 Select one of the following settings, then Move the cursor to the program, Select
Press to move, and press to adjust. Rename option by pressing 2 button to rename
the program. Press to choose the character.
• [Channel No.] : Display the channel number of Press to move the cursor.
the current channel. Press OK button to Enter ,
• [Color System] : Change the color system Press Menu button to Return the Edit Menu.
(AUTO/PAL/SECAM) setting if the picture is not Move
reproduced properly. Move the cursor to the program, Select
Note: For India color system is Auto or Move option by pressing 3 button and press
PAL. to move the program.
• [Sound System] : Change the sound
Skip
sound system (BG/I/DK) setting if sound
Select Skip option by pressing 4 button to
is not reproduced properly.
skip this program.
Note: For India sound system is BG.
• [Auto Install] :Select the function TV
set will start auto tuning for all available
channels.
• [Manual Install] :Select this for manually
searching the channels,select the function
from which tuning will start.
• [Program Edit]: You can Delete, Rename,
Move or Skip any programmes.

EN 15
4.10 Features Menu 4.11 Parental Menu
1 Press Child Lock
2 Select [Setup] > [Features] Picture

then press OK Sound


3 Select one of the following settings.
Installation
then press. OK.
Press to move, and press to adjust. Features

Back Light Parental


Picture
Energy Saving
Sound Power On Music
1 Press
Installation EasyLink
Software Update
2 Select [Setup] > [Parental]
Features then press OK
Reset
Parental 3 Select one of the following settings.
then press OK.
• [Child Lock]: Enter the password, then
• [Back Light] : The backlight value
the following menus will open.
can be varied . This function used to Note: Default password is “0000”
adjust brightness level of panel.
• [Child Lock Switch]:Make the child lock
• [Energy Saving]: TV is in Normal switch ON to lock the source/channel.
state when this is OFF, to save • [Change Password]: Select this option
the power consumed by TV, select to change. the password.
power saving modes low/Mid/ High, • [Channel Block]: Select the channels to
Audio only Mode. In Audio Only
.to be locked
. and press ‘2’ to lock or
mode only audio is ON and Picture is OFF. unlock the channels.
Press any key ( except Find,Text, subtitle • [Video Lock]: Select the sources
Vol +/- and Mute) to exit 'Audio only' mode with up/down keys on remote and press
• [Power On Music] : Make the sound ON/ OK to set or clear lock.
OFF while switching from standby mode • [Clear All]: Reset the child lock
• [Easy Link]: If you connect HDMI-CEC option to default value.
compliant devices through HDMI,you
can control them at the same time with
your TV remote control.
• [Software Update] :
This option is for updating the software.
• [Reset] : Reset to factory default settings.

16 EN
4.12 Use Philips EasyLink 4.14 Switch the device ON or OFF
Get the most out of your HDMI-Consumer When an HDMI-CEC compliant device
Electronic Control (CEC) compliant devices is connected and TV switches to standby,
with Philips EasyLink enhanced control the device gets turned OFF automatically.
features.
If your HDMI-CEC compliant devices are 1 Press
connected through HDMI, you can control 2 Select [Setup] > [Features] >
them at the same time with your TV remote [EasyLink] > [Auto turn off] >
control.
To enable Philips EasyLink, you need to: 3 Select [On] or [Off], then press OK
• Connect HDMI-CEC When an HDMI-CEC compliant device
compliant devices through HDMI is connected and TV is switched ON, then
• Configure each HDMI-CEC compliant the device gets turned ON automatically.
device properly
• Switch on EasyLink
Note 4.15 Search the connected devices
• The EasyLink-compliant device must be Search the HDMI-CEC compliant devices
switched on and selected as the source. connected to your TV and list them using
• Philips does not guarantee 100%
interoperability with all HDMI CEC devices. Device list.

1 Press
2 Select [Setup] > [Features] >
4.13 Switch on or off EasyLink [EasyLink] > [Device Search] >

1 Press
4.16 Control the device using TV
2 Select [Setup] > [Features] >
remote
[EasyLink] > [EasyLink]
.
Now use a single remote to control your
3 Select [On] or [Off] , then press OK CEC enabled device.

Note 1 Press
2 Select [Setup] > [Features] >
• If EasyLink is OFF, all its submenus are [EasyLink] > [Device Menu]
unavailable.

Easy Link
Picture Auto turn off Play Pause FR FF Prev. Next Stop
Device Search
Sound
Device List Press to select the function icon, press
Installation
OK button to confirm the function.
Device Menu

Features

Parental

EN 17
4.17 Use Geometric
Use Geometric to automatically adjust phase
and Clock for VGA mode

Smart Picture

Smart Sound

Picture Format

Freeze

Sleep Timer

Geometric

1 Press ADJUST.
2 Select [Geometric], then press OK.
This automatically adjust H & V-position,
Phase and Clock for VGA mode

4.18 Use the Options menu

Status

Energy Saving

Guide Bar

Visit options relevant to current action or


selection.

1 While you watch TV, press


OPTIONS.
The TV options menu appears.
2 Select one of the following options, then
press OK.
• [Status]: Display information
concerning currently viewing
channel/source.
[Energy Saving]: Relevant setups.
• Press to conserve energy.
[Guide Bar] : Relevant menu
Press to access menu bar.
Note : Guide Bar only applicable for
HDMI (CEC) & USB Source.

18 EN
5 Play photos, music and videos 5.3 View a slide show of your photos
on USB storage devices Press the following buttons to control
play of selected photos.:
Select photos by OK key :
• to play.
PHOTO MUSIC VIDEO TEXT • to pause.
ABC
• or to play the previous or next
photo.

5.4 Listen to music


1 In the USB browser, select [Music], then
press OK.
5.1 Connect a USB storage device to play 2 Select a music track or album, then press
photos, music or videos stored on it. OK or to play.

1 Switch on the TV.


2 Connect the USB device to the USB port 5.5 Watch video
on the side of your TV.
1 In the USB browser, select [Video], then
3 Press press OK.
4 Select [Browse USB], then press OK 2 Press OK or to play.
The USB browser appears.
3 To control play, press the play buttons:
• to play/pause.
5.2 View photos • or to play the previous or next
1 In the USB browser, select [Photo], then video.
press OK.
2 Select a photo or a photo album, then
OK to view the photo 5.6 Text
• To view the next or previous photo, 1 In the USB browser, select [Text], then
press then press to play press OK.
2 Select a Text File, then Press

OK or to play.

19 EN
Music mode menu bar:
5.7 Use the Options menu 00:00:33/00:04:22

Status
Pause FR FF Prev. Next Stop All Playlist
Energy Saving
00:00:33/00:04:22

Guide Bar
Info. Goto Time

Visit options relevant to current action or


Press to select the function icon, press
selection. OK button to confirm the function.
1 While you watch TV, press
OPTIONS. Video mode menu bar:
» The TV options menu appears. 00:00:33/00:04:22
AB

2 Select one of the following options, then Pause FR FF Prev. Next Stop All Set A

press OK. 00:00:33/00:04:22


• [Status]: Not Applicable For USB
• [Energy Saving]: Relevant Controls Playlist Info. Slow Step Goto Time Zoom In Zoom Out Move

• Press to conserve energy.


• [Guide Bar]: Relevant menu bar Press to select the function icon, press
OK button to confirm the function.
Press to access menu bar

Note : Guide Bar only applicable for Text mode menu bar:
HDMI (CEC) & USB Source.
Prev Page Next Page Prev. Next Stop Music Playlist Info.

5.8 Music,Photo, video, text Press to select the function icon, press
mode control menu bars OK button to confirm the function.
You can select the multimedia functions
like play, Pause, FF, FR, Next, Previous. 5.9 Disconnect a USB storage device
Stop etc.
Caution
To use above functions press
OPTIONS , then select ‘Guide Bar”. • Follow this procedure to avoid damage to your
USB storage device.
Picture mode menu bar:
1 Press to exit the USB browser.
2 Wait for five seconds, then disconnect
Pause Prev. Next Stop All Music Playlist Info.
the USB storage device.

Rotate Zoom In Zoom Out Move

20 EN
6 Troubleshooting 6.2 TV channel issues
Previously installed channels do not appear in
the channel list:
This section describes commonly encountered Check that the correct channel list is
issues and accompanying solutions. selected.

6.1 General TV issues 6.3 Picture issues


The TV does not switch on: The TV is on, but there is no picture:
Disconnect the power cable from the power Check that the antenna is properly
outlet. Wait for one minute then reconnect it. connected to the TV.
Check that the power cable is securely Check that the correct device is selected
connected. as the TV source.
The remote control is not working properly: There is sound but no picture:
Check that the remote control batteries Check that the picture settings are
are correctly inserted according to the +/- correctly set.
orientation. There is poor TV reception from an antenna
Replace the remote control batteries if they are connection:
flat or weak. Check that the antenna is properly
Clean the remote control and TV sensor lens. connected to the TV.
The standby light on the TV blinks red: Loudspeakers, unearthed audio devices,
Disconnect the power cable from the power neon lights, high buildings and other large
outlet. Wait until the TV cools down before objects can influence reception quality.
reconnecting the power cable. If the blinking If possible, try to improve the reception
reoccurs, contact Philips Consumer Care. quality by changing the antenna direction
You forgot the code to unlock the TV lock feature or moving devices away from the TV.
Enter ‘8202’. If reception on only one channel is poor,
When turning the TV on/off/to standby, you hear a fine tune this channel.
creaking sound from the TV chassis: There is poor picture quality from connected
No action is required. The creaking sound is devices:
normal expansion and contraction of the TV as it Check that the devices are connected
cools down and warms up. This does not impact properly.
performance. Check that the picture settings are
correctly set.
The TV did not save your picture settings:
Check that the TV location is set to the
home setting. This mode offers you the
flexibility to change and save settings.
The picture does not fit the screen; it is too
big or too small:
Try using a different picture format.
The picture position is incorrect:
Picture signals from some devices may
not fit the screen correctly. Check the
signal output of the device.

EN 21
6.4 Sound issues 6.7 Contact us
There is a picture but sound quality is poor: If you cannot resolve your problem, refer to the
FAQs for this product at www.philips.com/support.
Note
or Contact Customer Service Center.
If no audio signal is detected, the TV
automatically switches the audio output off
this does not indicate malfunction.
Check that all cables are properly connected. Warning
Check that the volume is not set to 0. Do not attempt to repair the product yourself.
Check that the sound is not muted. This may cause severe injury, irreparable
There is a picture but the sound quality is poor: damage to your product or void your
warranty.
Check that the sound settings are correctly
set.
There is a picture but sound comes from one Note
speaker only: Make a note of your TV model and serial
Verify that sound balance is set to the centre. number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.

6.5 HDMI connection issues


There are problems with HDMI devices:
Note that HDCP (High-bandwidth Digital
Content Protection) support can delay the
time taken for a TV to display content from a
HDMI device.
If the TV does not recognise the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
If there are intermittent sound disruptions,
check that output settings from the HDMI
device are correct.
If you use an HDMI-to-DVI adapter or
HDMI-to-DVI cable, check that an additional
audio cable is connected to AV IN.

6.6 Computer connection issues


The computer display on the TV is not stable:
Check that your PC uses the supported
resolution and refresh rate.
Select the “Auto Setting” function.
1. Press
2. Select [Setup] >[Picture] >[Geometric]
[Auto Setting].

22 EN
7 Product 7.3 Remote control
information Type: YKF293-001
Product information is subject to change Batteries: 2 x AAA (LR03 type)
without notice. For detailed product
information, go to www.philips.com/support.
7.4 Multimedia
Supported USB storage device:
(Only FAT 16 or FAT 32 USB storage
7.1 Supported display resolutions devices are supported)
Computer formats (HDMI) Supported storage file formats:
Resolution - refresh rate: Images : JPEG, BMP, PNG
Audio : MP3,WMA.
720 x 480p - 60Hz Text
720 x 576p - 50Hz Video :
1280 x 720p - 50Hz,60Hz
1920 x 1080p -50Hz,60Hz
1920 x 1080 I- 50Hz/60Hz
Computer formats (VGA)
Resolution - refresh rate:
640 x 480 - 60Hz,72Hz,75Hz
800 x 600 - 56Hz,60Hz,72Hz,75Hz
1024 x768 - 60Hz,70Hz,75Hz
1280 x 1024 - 60Hz

Video Formats Note

Resolution - refresh rate: 1) USB file names must not exceed 128
characters.
720 x 480i - 60Hz 2) The USB features/functions may vary
720 x 480p - 60Hz from file to file depending on relative
720 x 576i - 50Hz information present in the file
720 x 576p - 50Hz
1280 x 720p - 50Hz, 60Hz
1920 x 1080i - 50Hz, 60Hz
Note 7.5 Power
1) 1080p support only for FHD model
Mains power: AC 110-240V~ 50/60Hz
Ambient temperature: 5 to 40 degrees
7.2 Tuner/Reception/ Celsius
Transmission Power consumption
Antenna input: 75ohm coaxial (IEC75) 32PFL3938/V7 and 32PFL3738/V7: 50W
TV system: PAL,B/G 24PFL3938/V7 and 24PFL3738/V7: 35W
Video playback: NTSC, SECAM, PAL
22PFL3958/V7 and 22PFL3758/V7: 40W
Tuner Bands: UHF, VHF
20PFL3938/V7 and 20PFL3738/V7: 35W

EN 23
24PFL3938/V7 and 24PFL3738/V7:
7.6 Supported TV mounts
With TV stand
To mount the TV, purchase a Philips TV mount
Dimension(WxHxD): 555 x398 x
or VESA - compatible TV mount.To Prevent
damage to cables and connectors,be sure to 191 (mm)
leave a clearance of at least 2.2 inches or 5.5 cm Weight: 4.0 kg
from the back of the TV. Without TV stand
Dimension(WxHxD): 555 x 346 x
Warning 58 (mm)
Follow all instructions provided with the TV Weight: 3.7 kg
mount. PE Electronics Ltd. bears no
responsibility for improper TV
mounting that results in accident, injury or
damage. 22PFL3958/V7 and 22PFL3758/V7:
With TV stand
Dimension(WxHxD): 517 x 366 x
TV screen Required Required 191 (mm)
size (inches) pitch (mm) mounting bolts Weight: 3.8 kg
Without TV stand
32PFL3938/V7
32PFL3738/V7 200 mm Not Applicable Dimension(WxHxD): 517 x 325 x
24PFL3938/V7 90 (mm)
24PFL3738/V7 200 mm Not Applicable Weight: 3.4 kg
22PFL3958/V7 200 mm Not Applicable
22PFL3758/V7
20PFL3938/V7 20PFL3938/V7 and 20PFL3738/V7:
20PFL3738/V7 200 mm Not applicable
With TV stand
Dimension(WxHxD): 476 x 338 x
191 (mm)
Weight: 3.5 kg
Without TV stand
7.7 Product specification
Dimension(WxHxD): 476 x 297 x
Design and specifications are subject to change 84 (mm)
without notice. Weight: 3.2 kg

32PFL3938/V7 and 32PFL3738:

With TV stand
Dimension(WxHxD): 740 x512 x
208 (mm)
Weight: 5.5 kg
Without TV stand
Dimension(WxHxD): 740 x 453 x
88 (mm)
Weight: 5.1 kg

24 EN
Consumer Guidelines
1.Kindly ensure that the dealer fills out warranty card correctly.
2.To avail the Warranty please register your product with the Philips-
• Log on to www.Philips.com
OR
• Contact Philips Consumer Care Centre
3.In the unlikely event of a defect developing in the TV set contact the Philips Customer
Care Centre for obtaining warranty service and inform of the defect observed in the
set, the type no. and serial no. of the set.
4.On your lodging a complaint, a trained technician will call on you promptly. In the
event of the technician deciding that set requires attention at the service station;the
technician would arrange to get the set picked up to be delivered to service station
for further attention. “Homecalls” by the technician would however be restricted within
the municipal limits of the city/town in which the set has been registered.
Type no. Serial No. Date of Purchase
Purchased By: Name
Address:
Tel.No.
Sold by: Name
Address:
Tel.No.

Model no.: 32PFL3938/V7 22PFL3958/V7 Sold by(User rubber stamp)


32PFL3738/V7 22PFL3758/V7
24PFL3938/V7 20PFL3938/V7
24PFL3738/V7 20PFL3738/V7

Serial no.:

Contact Customer Service Executive at:


Toll :- 1860 200 0129
MTNL User : 33550129

Regd Office: PE Electronics Ltd,Auto Cars Compound,Adalat Road,Aurangabad,431005.

EN 25

Front
WARRANTY
This TV receiver is covered under from whom the set has been purchased or
warranty against any defect arising out through an Authorised Service Center for
of faulty or defective material or workman warranty service. However, if the
ship for a period of 12 months from the Purchaser has to shift his residence to
date of purchase. another town on account of transfer or
other reasons, the warranty benefit will be
Should a defect develop in this set during available at the Authorised Service Center
the period of warranty, PE Electronics of that town.
Limited undertakes to get the
set repaired free of charge either

The warranty is not valid in case of any of


the following events:
The TV set is not used according to instructions given in the ‘Direction for use’
/ ‘User Manual’
Defects are caused by improper or reckless use.
Any repair work carried out by persons other than a Philips dealer or Authorised
Service Center.
Any modification or alteration of any nature made in the electrical circuitry of the set.
This Warranty Card is not completed and signed immediately on delivery of the set
by the Philips Dealer.
Fading effects and/or Ghosts (Multiple Image) in picture, if any,arising due to location
/ signal reception.
Defects due to causes beyond control like lightning, abnormal voltage, Acts of God or
while in transit to purchaser’s residence.

(Refer Consumer Guidelines for further details)

26 EN

Back
Cover 3 Blank
Specifications are subject to change without notice.
PHILIPS and the PHILIPS Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under
license from Koninklijke Philips N.V.

LCD/LED TV 20~32” (1100096508)


V59 Rev.02 Rajmudra

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