STUDENT INTERSHIP PROGRAM AT THE AUXILLARY SERVICES OFFICE,

COLLEGE OF INDUSTRIAL TECHNOLOGY, NUEVA VIZCAYA

STATE UNIVERSITY, BAMBANG, NUEVA VIZCAYA

Republic of the Philippines

NUEVA VIZCAYA STATE UNIVERSITY
College of Industrial Technology
Bambang, Nueva Vizcaya

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NARRATIVE REPORT
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MYLENE G. BALAGUER

JULY 2021
 STUDENT INTERNSHIP APPROVAL SHEET

This narrative report of Student Intership Program “NUEVA VIZCAYA STATE

UNIVERSITY, BAMBANG, NUEVA VIZCAYA” has been prepared and submitted by
MYLENE G. BALAGUER as a partial fulfillment of the requirements for graduation with
the degree, BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT
MANAGEMENT.

DONDON T. DAGDAG, MSHM

Student Internship Program Adviser

APPROVED as a partial fulfillment of the requirements for graduation with the

degree BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT by
the Oral Presentation Committee.

MARVIN JAY A. TAGNONG, MSHM

Member

JOAN M. NEBRIDA, MSHRM

OIC Program Chair, BSHRM/BSHM

ACCEPTED as a partial fulfillment of the requirements for graduation with the

degree, BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT.

JOAN M. NEBRIDA, MSHRM

OIC Program Chair, BSHRM/BSHM

EVANGELINE H. CASTRO, PhD

 Dean, College of Industrial Technology

ACKNOWLEDGEMENT
I am deeply grateful to everyone who helped me throughout my Student

Internship. First of all, I would like to thank our ALMIGHTY GOD, for guiding me and

giving me strength, knowledge and wisdom to every task I have made during my

internship. I also want to thank him for all the blessings He has given me.

To my loving ISINAY FAMILY, for their unending love and support, for providing

all my needs, and for their advises when I am in my hardest times during my internship.

To RUTH R. PADILLA, PhD, OIC President of the University, and CARLO F.

VADIL, DPA, Campus Administrator of Bambang Campus, for allowing the Student

Internship Program students to undergo the in-Campus Training despite of the pandemic

(COVID-19).

To EVANGELINE C. REMOLAZO, PhD, dean of the College of Industrial

Technology, for motivating and inspiring to excel and live the goals of the college;

To JOAN M. NEBRIDA, MSHRM, OIC Chairperson of the Hotel and Restaurant

Management Department for her substantial encouragement and motherly guidance in

sharing her expertise;

To DONDON T. DAGDAG, our current Student Internship Program Coordinator

for his support, advises, understanding, guidance and patience throughout my student

internship program.

To MARVIN JAY A. TAGNONG, Supervisor/ Mentor of Student Internship

Program and our campus coordinator of the College of Industrial Technology, for the full

support that he has extended.

 To all my INSTRUCTORS, FRIENDS, AND CLASSMATES and to all those who

contributed to the finalization of this internship program, thank you so much.

The Author
 DEDICATION

I gratefully and sincerely dedicated this this humble work to our Dear Lord,

which embodies the treasured moments during my

On-the-job-training.

I wholeheartedly dedicate this also to my parents

for their sacrifices and unconditional love.

M.G.B
 CONTENTS
TITLE PAGE i
APPROVAL SHEET ii
ACKNOWLEDGEMENT iii
DEDICATION iv
CONTENTS vi

INTRODUCTION 1

A. Importance of Student Internship Program 2

B. Objectives of Students Internship Program 3
C. Time and Place of Students Internship Program 4

BODY OF INTERNSHIP PROGRAM

A. Corporate Agency Background 4

1. Nature of Agency
2. Mission/Vision/Goal Statement
3. Historical/Background of the Agency/Office
4. Organizational Structure
B. Work Experience
1. Accomplishments/Activities
2. Problems Encountered/Action Taken

SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS

A. Summary
B. Conclusions
C. Recommendations

REFERENCES
APPENDICES

Appendix A. Memorandum/Letters
1. Student-Trainee Consent
2. Parent’s Consent
Appendix B. Training Activity Plan/Internship Plan
Appendix C. Daily Time Record
Appendix D. Performance Evaluation Rating

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CURRICULUM VITAE
 Introduction
(do your own intro)

Importance of the Student Internship Program

1. It is a tool for applying, enriching the acquired knowledge in the school on their

particular field of endeavor.

2. It is the way of changing the student’s outlook in life through exposure in the

performance of actual work that may serve as a stepping-stone for the future.

3. It develops interpersonal relationship with other employees within the placement

agency/office.

4. It broadens the student’s practical experience with their specific line of work.

5. It is known for giving student’s the opportunity to apply their knowledge in real

world environment.

6. It will also develop skills which will help them perform better at their jobs.

7. It will also allow students to learn about time management, self-discipline, and

effective communications skills.

8. It will teach students how to excel in a large number of different organizations

and industries.

9. It will acquire the characteristics like motivation, leadership, oral communication

skills experience and interpersonal skills.

Objectives of Student Internship Program

This program aims to attain the following:

A. Knowledge and Experience

1. To learn different techniques, methods, styles, and strategies in managing a

company.

2. To know the specific objectives in the field of management.

3. To be able to identify and familiarized the utensils, tools and equipment HRM/HM

department.

4. To be able to sense workmanship.

5. To show the students the reality about working.

6. Knowledge and Experience

B. Communication Skills and Development

1. To be able to communicate fluently with others.

2. To develop written and oral communication through actual activities.

C. Values and Attitudes

1. To know the suitable work etiquette that should be applied in equipment.

2. To make as agile without command coming from the management as long as

you the steps and procedures before doing in.

3. Upholding good negotiations in work environment.

D. Creativity and Decision Making

1. Learn how to make own decision effective for job performance

2. Learn to be more innovative

 3. Do job assignment with less supervision

Time and Place of Student Internship Program

The Student Internship Program was undertaken at the university compound due to the

current situation of the pandemic (Covid-19). Based from the CHED advisory, internship

program should be done in an in-campus activities.

My Student Internship Program for the school year 2020-2021 was undertaken

from July 6, 2020 to March 24, 2021 at the Auxiliary Services Office of the Nueva

Vizcaya State University-Bambang Campus. Interns are only required to come to the

office if the supervising faculty or the supervisor is present. The office is open from

7:30am to 5:00 pm.

 BODY OF THE STUDENT INTERNSHIP PROGAM

A. Corporate/Agency Background

The student intern was deployed at Auxiliary Services Office of Nueva Vizcaya

State University starting July 6, 2020 to March 24, 2021.

Vision

A premier university in a global community.

Mission

To develop an empowered, productive and morally upright citizenry through high

quality innovative and relevant instruction, research extension and entrepreneurship

program adhering to international standard.

Goal Statement

The University focused its goals on the four major functions of the state university

as follows;

Goal 1 - Advanced Education and higher Education Services to adopt and address itself

as a functional learning center for innovative programs as a model institution and

enabling its graduates to be empowered and graduate education which meets

international standards of quality excellence.

Goal 2 - Research and Development and Extension to generate, verify, package, and

promote better and new technologies for adaption and commercialization.

Goal 3 - Business Affairs and Resource Generation to interface and academic, research,

development, and extension and administrative systems and services to viable income

generating projects/livelihood programs.

Goal 4 - General administrative and support services to deliver responsive, relevant, and

quality services by ensuring the highest level of clientele satisfaction and complying with

ethical and regulatory standards.

Core Values

A- ACADEMIC EXCELLENCE

Delivery of relevant and responsive programs, quality instructions and acquisitions of

highly competitive skills.

C- CULTURAL DIVERSITY

Equitable access to educations for students/clients of diverse ethic identities sustained

commitment nourish indigenous cultures.

T- TECHNOLIGAL ADVANCEMENT

Continuing innovations for enhancing resource utilization and management towards

improved and harmonious living conditions.

S- SOCIAL RESPONSIBILITY

Expertise to create positive impact on the universities service areas and to attain the

highest standards of organizational citizenship.

Historical Background of NVSU

The Nueva Vizcaya State University is a historical metamorphosis of two entities

merged to form a stronger academic alliance in Cagayan Valley. It has two campuses

formerly known as the Nueva Vizcaya State Institute of Technology (NVSIT) and Nueva

Vizcaya State Polytechnic College (NVSPC).

The former campuses were the two biggest state-run colleges in the province of

Nueva Vizcaya. The NVSIT has a total area of 148.5 hectares situated at the foot of the

scenic Bangan Hill in Bayombong, the capital town of the province. The NVSPC

campus, on the other hand, has an area of 14.21 hectares in Bambang, the center for

trade and commerce of the province.

The NVSIT springs from a farm settlement school in 1916 offering intermediate

curriculum. Two years after, a secondary curriculum was added to its former program

which later the school was renamed as Bayombong Rural School then later the Nueva

Vizcaya Rural High School (NVRHS) in 1930.

In 1941, school operations in the country were suddenly stopped because of the

war with Japanese forces. After the war, NVRHS continued its operation in 1945 but it

was split into two entities: the NVRHS now the NVSU and the other as the Nueva

Vizcaya High School (now the Nueva Vizcaya General Comprehensive High School).

When Japanese occupation was over, economic and social concerns in the

country began to prosper. Thus, business started to boom in Bambang paving the way

for an educational institution to cater to the growing population of the municipality. As a

result, on July 11, 1946, the Municipal Council of Bambang passed a resolution for the

establishment of a Junior High School in the southern part of the province.

 With the intensified campaigns of raising funds for the proposed school, the

amount of P19, 720.00 was accumulated and initiated the realization for a Junior High

School. In July 1946, the Southern Nueva Vizcaya Junior High School (SNVJHS)

formally started its operation and a year after, it was renamed Bambang High School

(BHS).

Both NVRHS and BHS had undergone remarkable transformations geared

toward betterment, responsive to a dynamic civilization. Development in terms of

physical facilities, manpower and system of education were given top considerations.

With the strong support of political leaders of the province led by the then Congressman

Leonardo B. Perez, the upgrading of the different sectors of its respective district

especially the educational component was realized. The NVRHS was later converted

into the Nueva Vizcaya National Agricultural School (NVNAS) in 1956, made possible by

virtue of R.A. 1580 sponsored by Congressman Perez. In 1964, another conversion took

place when the NVNAS was changed into Nueva Vizcaya Agricultural College (NVAC)

through the legislation of R.A. 4055 also authored by Cong. Perez. He likewise

sponsored R.A. 1971 converting the BHS into the Nueva Vizcaya School of Arts and

Trades (NVSAT) on June 22, 1957.

The NVAC marker has been a historical emblem built at the left wing of the

façade leading to the Administration building of NVSU main campus. The unveiling of

the NVAC marker was held on June 18, 1965 with Hon. Leonardo Perez, who, by that

time was a Senator of the Philippines. Eventually, on May 22, 1973, NVAC was

converted to NVSIT by virtue of Presidential Decree 196. With the increasing clamor for

more degree courses, NVSIT responded and provided expansions of its course

offerings. Initially, the courses offered were basically agriculture and related-fields.
 Similarly, the NVSAT in Bambang was converted into NVSPC on June 1983 by

force of Batas Pambansa Bldg. 495 which was authored by two key political icons of the

province, Hon. Leonardo B. Perez and Hon. Carlos M. Padilla.

Both NVSIT and NVSPC had significant legendary threads and their respective

history continued to unravel under the existence of different leadership or administration

that anchored both schools to noble intentions. There were numerous key officials and

leaders who propelled both schools to greater heights. Each leadership had left peculiar

legacies of innovations and systems of operation that will be eternal to the history of both

campuses. Truly, people come and go but institutions will always remain. After the crisis

brought by the war, Filipinos high School) the other as the Nueva Vizcaya High School.

The two campuses have distinct areas of excellence yet nonetheless share a

common goal of providing quality education not only to Novo Vizcayanos but also to

those coming from neighboring provinces and other parts of the country, as well as

those from abroad. It was deemed that the merging of the two campuses will strengthen

the pursuit for quality education. The goal of becoming a single institution with a

university status was made possible through the collaborative efforts of all officials of

both campuses and the imposing support from the political leaders of the province.

A Technical Working Group (TWG) was organized to conduct a feasibility study

on the merging of the two campuses and this was initiated by the then Congressman of

the province, Hon. Carlos M. Padilla. The key officials of both campuses made up the

TWG and had their initial meeting on July 13, 2001. The establishment of NVSU was

steered by the constitutional mandate as stated in Sec. 2 paragraph 1 of Article XIV and

in Batas Pambansa Bldg. 2232 (Education Act of 1982) that “the state shall establish,

maintain, and support a complete, adequate, and integrated system of education

relevant to the needs of the people and of society.”

 The passing of the House Bill No. 2232 (An Act Constituting the Merging of the

Two campuses into NVSU) authored by Hon. Carlos M. Padilla was a big leap in the

history of both campuses. The bid for university status was indeed a rigorous task and

members of the TWG worked hard and lobbied in Congress to follow-up said bill.

Eventually, the painstaking bid for university status was over when Republic Act

No. 9272 lapsed into law on March 20, 2004. The act was published in national

newspaper on April 5, 2004 and it took effect after 15 days from publication. The

university status is a big call for change and paradigm shifts, therefore confronting NVSU

with bigger challenges and greater accountabilities.

The first year of operation of the university was propelled through the leadership

of the Officer In-Charge, Atty. Lilia S. Garcia. It was during the term of Atty. Garcia when

the integration of various operations of both campuses and the simplification of

bureaucracy were formulated. The cordial working relations of officials of both campuses

were intensified through the conduct of various workshops/seminars on leadership,

team-management building and strategic skills development. It was also during Garcia’s

term when the university has finally come up with its official logo that embodies the

vision, mission and goal of NVSU.

After the two-year search for NVSU President, finally, on May 31, 2005, the Turn-

Over Rites for NVSU presidency was held with Dr. Marilou S. Gilo-Abon as the first

university president. Dr. Abon was the former Vice President for Academic Affairs and

concurrently Dean of the College of Arts and Sciences of Central Luzon State University.

She earned her baccalaureate and post graduate degrees in the University of the

Philippines system. With her rich years of experience as one of the administrators of

CLSU and the solid commitment of NVSU community, she can lead the university to

higher grounds of excellence. With her leadership, she yearns not only for NVSU to aim
for a culture of excellence but also to advocate a culture of peace which should be the

supreme advocacy of a country in political turmoil. Indeed, academic institutions play a

vital role in the molding of citizens of this nation; thus, NVSU stands steadfast with its

advocacy.
 ORGANIZATIONAL STRUCTURE OF THE
AUXILARY SERVICES PROGRAM

ANDRES Z. TAGUIAM, EdD MARVIN JAY A. TAGNONG

UNIVERSITY PRESIDENT Campus Coordinator

ARACELI V. DOMAGAS, PhD

VICE PRESIDENT FOR ERMELINDA P. DEPAYSO
ADMINISTRATION AND Project-in-charge, Training
FINANCE Center

MICHELLE A. ABALOS
JOAQUIN B. CERA,
Project-in-charge, Catering
DIRECTOR AUXILIARY
and Services
SERVICES

JOVITA H. RAHON MARY GRACE C. LAGMAY

PROJECT-IN-CHARGE, University Cook
Dormitory

PETER ALVIN M. DELA

CARLO F. VADIL, PhD CRUZ
Administrative Aide
Campus Administrator
Catering Services

RHEA C. ACPAL
JOEL E. HERNANDEZ Secretary
Project-in-charge, Gymnasium

RYAN SALINAS
GAVELIAS H. VELASCO Nurse
Project-in-charge, Food Court

MAY ANN GALULOD

GREGORIO H. BALAGTAS Assistant Nurse
Project-in-charge, ID System

JEMIMA JOAQUIN B. CERA,

Dentist DIRECTOR AUXILIARY
SERVICES
B. Work Experience

Accomplishment/Activities
Problems Encountered and Action Taken
 SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

Summary

Conclusion

Recommendation
 Appendix A
Memorandum/Letters
Student – Trainee Consent
Student – Trainee Consent
Parent Consent
 Appendix B
Training Activity Plan/Internship Training Plan
SY 2020-2021
 Appendix C
Daily Time Record
 Appendix D
Performance Evaluation Rating
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