ABOUT THE ESTÉE LAUDER COMPANIES

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VALUES
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Our Fiscal 2020 Citizenship and
Sustainability Report

119
 ABOUT THE ESTÉE LAUDER COMPANIES

TABLE OF
CONTENTS
02 ABOUT THE ESTÉE LAUDER COMPANIES INC.

04 ABOUT THIS REPORT

06 LEADERSHIP LETTERS

10 CITIZENSHIP & SUSTAINABILITY GOALS & PROGRESS

12 OUR COMMITMENT TO ACT ON RACIAL EQUITY

14 OUR RESPONSE TO COVID-19

18 OUR COMMITMENT TO CITIZENSHIP & SUSTAINABILITY

26 RESPONSIBLE SOURCING

36 ENVIRONMENTAL STEWARDSHIP

50 PRODUCT RESPONSIBILITY

66 ELC FAMILY VALUES

84 CITIZENSHIP

96 METRICS

107 GRI AND SASB INDEX

1
 ABOUT
WE ARE THE GLOBAL LEADER IN PRESTIGE BEAUTY—
DELIGHTING CONSUMERS WITH HIGH-QUALITY
PRODUCTS AND EXPERIENCES, INSPIRING THEM TO
EXPRESS THEIR INDIVIDUAL BEAUTY.

We are the only company focused solely on prestige makeup,

skin care, fragrance and hair care. We have a diverse portfolio of
more than 25 brands, and our products are sold in approximately
150 countries and territories. Infused throughout our organization
is a passion for creativity and innovation—a desire to push the
boundaries and invent the unexpected as we continue the bold
work of our founder, Estée Lauder.

2
 SELECT FISCAL 2020
RECOGNITIONS AND
AWARDS

Forbes
America’s Best Employers
for Women 2020
National Partnership for
Women & Families
Leading on Leave for
Family-Related Benefits
Working Mother
100 Best Companies of 2019
Human Resource Executive
Most Admired HR Leaders
HRC Workplace Equality
Best Place to Work for
LGBTQ Equality 100%
Bloomberg
2020 Gender Equality Index
Forbes
America’s Best Employers
for Diversity
Working Mother
2020 Best Companies for
Multicultural Women (Top 10)
100 Best Corporate Citizens

$14.29B
FISCAL 2020
NET SALES

NET SALES BY
1% 1%
PRODUCT CATEGORY
(Percentage of Net Sales) 4% 4% 4%
13% 12% 11%
SKIN CARE
MAKEUP
FRAGRANCE FY2018 41% FY2019 44% FY2020 52%
HAIR CARE 33%
OTHER 41% 39%

NET SALES BY
GEOGRAPHIC REGION *
(Percentage of Net Sales)
27% 44% 30%
THE AMERICAS EUROPE, THE MIDDLE ASIA-PACIFIC
EAST & AFRICA

3 *Amounts may not sum due to rounding

 ABOUT THIS
REPORT
This report provides information about The Estée Lauder Companies’ citizenship
and sustainability activities and performance. The content covers our priority
focus areas. Unless otherwise noted, this report covers activities during our fiscal
2020 (i.e. the period of July 1, 2019, through June 30, 2020) and includes data for
facilities we own (or lease) and operate.  
This report has been prepared in accordance with Global Reporting Initiative (GRI)
Standards: Core option. The GRI Index for this report can be found on page 107. 
107. 
This report is also aligned to the recommendations outlined by the Task Force for
Climate-related Financial Disclosures (TCFD) and the Sustainability Accounting
Standards Board (SASB) Household and Personal Products Standard.
Certain environmental metrics have been verified by Apex Companies, LLC,
to a limited level of assurance based on the International Standard on Assurance
Engagements (ISAE) 3000.

Please read the assurance letter here.

4
 ABOUT THIS REPORT

Read more about citizenship and sustainability at

www.elcompanies.com/en/our-commitments
www.

Please see our Annual Report on Form 10-K for the

fiscal year ended June 30, 2020, for information about
our business performance. Additional information is
available in our fiscal 2020 Year in Review materials.  
materials

Annual Report on Form 10-K for fiscal 2020 

Fiscal 2020 Year in Review

CAUTIONARY NOTE REGARDING CITIZENSHIP AND

SUSTAINABILITY INFORMATION 
This report contains information about our citizenship and sustainability goals
and efforts. These goals and efforts involve certain risks and uncertainties, such
as changes in our business (e.g., acquisitions, divestitures or new manufacturing
or distribution locations), the standards by which achievement is measured,
the assumptions underlying a particular goal and our ability to accurately report
particular information. Actual results could differ from our stated goals or the
results we expect. We also may change or decide not to pursue certain goals
or initiatives. Moreover, the standards by which citizenship and sustainability
efforts and related matters are measured are developing and evolving, and certain
areas are subject to assumptions. The standards and assumptions could change
over time. In addition, statements made about our Company, business or efforts
may not apply to all business units (e.g., ones that are recently acquired).
We assume no responsibility to update the information contained in this report
or to continue to report any information. 

5 5
 LETTER FROM
WILLIAM P. LAUDER &
FABRIZIO FREDA
Dear Stakeholders,
This was truly a year without parallel. In the first half of fiscal 2020, we delivered record sales and strong
growth, while in the second half, we navigated a dramatic transition to the new realities of COVID-19 and
its impacts on our world and the way we operate.
In the face of the ongoing pandemic, The Lauder Family values—respect for the individual, uncompromising
ethics and integrity, generosity of spirit and fearless persistence—guide our path forward. We continue to
stand with the global community to limit the spread of the virus and to ease related economic hardships
through grantmaking, donations and hand sanitizer production. Above all, we are deeply touched by the
dedication and resilience of our employees and grateful for the care they have shown each other and to our
communities while working to strengthen the future of our business.

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 LEADERSHIP LETTERS

The past year was also punctuated by the profound pain of tragic events in the
United States that highlighted systemic racial injustice. This transformative moment
around racial equality has underscored our responsibility to continue to advance
equal representation and share of voice across our organization. The actions we
have undertaken in response are rooted in our culture of belonging and long-held
values of inclusion, diversity and equality. Our commitments include reaching
U.S. population parity for our Black employees across all levels in the next five years;
providing enhanced training and building greater diversity talent resources
and programming; and ensuring Black representation in our creative process and
product development. In addition, we pledged $10 million over the next three
years to support the work of prominent racial and social justice organizations and
to continue to support greater access to diversity education.
Despite the significant and ongoing challenges we face, we remain steadfast in
delivering progress against our citizenship and sustainability strategy, goals and
targets. Now more than ever, the importance of this work is clear, for our business,
our planet and our communities. We are incredibly proud of our employees
for their tremendous achievements this year; recognize them for their hard work
and dedication; and pledge to continue to invest in cultivating their skills, talents
and abilities.

PROGRESS AGAINST OUR GOALS

Our citizenship and sustainability goals highlight transformational opportunities
to achieve innovation, efficiency and value creation and are a fundamental part
of our business strategy. In working to achieve the goals, the executive leadership
team drives citizenship and sustainability across our organization and reports
progress up to our Board of Directors. Together, our executives and Board guide
our actions with a focus on patient capital, making investments and setting
priorities to strengthen the business for the long term. Furthering these efforts,
our brands’ own sustainability strategies align and resonate with their unique
values and differentiators.
We celebrated several important milestones across our environmental
priorities in fiscal 2020. In the fight against climate change, we achieved both
our goal to source 100% renewable electricity and our Net Zero carbon emissions
goal. We established Science Based Targets (SBTs) for reducing Scope 1, 2 and
3 greenhouse gas (GHG) emissions. And within our own operations, we met our
zero industrial waste-to-landfill goal for our global manufacturing, distribution
and innovation sites.
For almost 75 years, we’ve continued to delight and inspire our consumers with
transformative products and experiences, thanks to the challenger spirit of our
founder, Mrs. Estée Lauder, and our talented and diverse workforce. As consumer
interest in ingredients has grown, we have responded by increasing our transparency
about our products. In fiscal 2020, four of our brands—Aveda, Origins, Clinique
and La Mer—published initial ingredient glossaries on their websites. We applaud
the leadership of these brands in accelerating transparency across our portfolio
and look forward to continuing the dialogue with consumers about our products.
Our “Leadership from Every Chair” philosophy is especially important in our
efforts to embed sustainability throughout our organization. We’re investing in
empowering, upskilling and educating our employees around citizenship and
sustainability topics and are on track to meet our learning and development
goal by the end of the calendar year. A workforce educated on these important
issues will help us drive our efforts and allow us to further engage employees
as we operationalize our strategies.

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 LEADERSHIP LETTERS

BUILDING MOMENTUM
Years of effort to expand our renewable energy portfolio came to fruition as we switched on two new
solar arrays in North America and one in Europe. These projects added 3.8 megawatt (MW) of solar
power across our operations, bringing our global Company total to more than 5 MW of solar capacity.
We were also the first prestige beauty company to sign a virtual power purchase agreement (VPPA) for the
Ponderosa wind farm in Oklahoma in the United States. Ponderosa covers more than half of our global
electricity footprint with renewable energy technologies, reflecting our commitment to a low-carbon future.
Green chemistry is an exciting area of innovation that supports the integration of human health and
sustainability into product formulation. We invested in the launch of new green chemistry tools and are
applying our ingenuity and embedding industry-leading practices to create more sustainable prestige
beauty products.
We continued our efforts to responsibly source palm oil from RSPO-certified physical supply chains
in 2020 and became a founding member of a new coalition, Action for Sustainable Derivatives (ASD),
an organization focused on further enhancing the traceability of this important ingredient. We also
expanded our work to create biodiversity and social action plans for our most sensitive ingredients,
including participating in a groundbreaking collaborative blockchain program for our vanilla supply chain.
Our culture of global citizenship celebrates the importance of inclusion, diversity, volunteerism and
employee engagement. Our flagship citizenship programs remain the bedrock of our giving. Since its
inception in 1992, the Breast Cancer Campaign has raised more than $99 million to support global
research, education and medical services. Our groundbreaking M·A·C VIVA GLAM campaign has to-date
raised more than $500 million for the global fight against HIV/AIDS and recently expanded its mission
to support health and rights for all, with a focus on women and girls and the LGBTQA community. The
Estée Lauder Companies Charitable Foundation (ELCCF), leads with its mission to improve the well-being
of our diverse global communities, with an emphasis on women and girls.
Reflecting the breadth of all of our citizenship efforts, our programs and grants focused on health,
education and environmental programs have impacted the well-being of more than 20 million individuals
around the world over the past two years. We are humbled and honored to help play a role in driving
social change and remain committed to positively impacting current and future generations.

ACCELERATING INTO THE FUTURE

Our company and employees have shown resilience, tenacity and compassion throughout these
tumultuous times, and we continue to rapidly learn, grow and evolve as the future unfolds. The events of
this past year have proven to us that the health of the world and its people are inextricably linked to the
health of society, the economy and our business. We are confident that our foundation is solid and that
we can accelerate both our business success and our citizenship and sustainability results. We will emerge
from this past year as an even better and stronger company.
As always, we thank our employees across our global organization and our stockholders, consumers,
suppliers and communities for their continued support and belief in The Estée Lauder Companies.

WILLIAM P. LAUDER
Executive Chairman
The Estée Lauder Companies Inc.
FABRIZIO FREDA
President and Chief Executive Officer
The Estée Lauder Companies Inc

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 LEADERSHIP LETTERS

LETTER FROM
NANCY MAHON

Dear Stakeholders,
In a year marked by unprecedented challenges for our families, communities, the environment and our business, The
Estée Lauder Companies adapted quickly to new realities. We prioritized the well-being of our employees and communities
in the face of a pandemic and took action in support of racial, social and economic justice. As a family-founded company,
our values to support one another, our families and our communities have always guided our work and progress.
We are so proud of the way our employees have cared for each other during these difficult times. Their generosity of spirit
is embodied in the launch of the $10 million ELC Cares Fund, through which we were able to provide immediate and critical
financial relief to employees impacted by COVID-19. Our employees also rose to the occasion in response to racial and
social unrest to participate in our most successful ELC Good Works matching campaign to date, raising more than $2 million
for racial justice organizations through approximately 4,000 donations and a five times Company match.
Employees have led the way in encouraging all of us across the Company to take part in difficult conversations about how we
can do better—each of us individually and collectively as an organization—to support needed change in regard to racial equity
and equality. Through continued dialogue and action, including the establishment of long-term relationships with external
partners and the funding of key national organizations, we will advance progress on our racial and social justice commitments.
We prioritized this critical work while continuing to deliver against our public-facing goals and the ultimate ambition of
embedding citizenship and sustainability into every aspect of our business. Working hand in hand with our brands, regions,
functions and channels, our Global Corporate Citizenship and Sustainability team helped to drive our enterprise-wide strategy;
sharing best practices and technical expertise; empowering and educating employees; and managing, tracking and reporting
progress across all our goals and targets.
Throughout this report, you will read employee profiles that highlight each individuals’ ambition and commitment to live out
the Lauder Family values through their work every day. I have always been in awe of the unique expertise and perspectives
that our employees bring to the table. I am proud to be part of a company that encourages its employees to lead from every
chair. We depend on every single employee to help achieve our goals, and we are grateful for their contributions.
We will continue to advance our successful corporate strategy, while remaining flexible, innovative and resilient. We look
forward to sharing our fiscal 2020 progress, and we thank you for your support of The Estée Lauder Companies.

NANCY MAHON
Senior Vice President, Global Corporate Citizenship and Sustainability
The Estée Lauder Companies Inc.

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 CITIZENSHIP &
SUSTAINABILITY
GOALS & PROGRESS
OUR GOALS ARE AN IMPORTANT PART OF OUR STRATEGY TO
EMBED CITIZENSHIP AND SUSTAINABILITY INTO OUR BUSINESS
OPERATIONS. WE ARE PROUD TO ANNOUNCE THE SUCCESSFUL
ACHIEVEMENT OF OUR 2020 GOALS AND CONTINUED PROGRESS
TOWARDS OUR 2025 GOALS.1
Below is progress against our goals as of June 30, 2020.
FOCUS AREA GOAL FY20 PROGRESS

ENERGY AND By 2020, we will achieve Net Zero 2 We achieved our Net Zero goal. We also sourced 100%
EMISSIONS carbon emissions and RE100. renewable electricity globally for our direct operations, reaching
the target we set on joining RE100. 3

By 2020, we will expand our Net Zero We have set SBTs for Scope 1, 2 and 3 emissions, as follows:
carbon emissions commitment and set • Reduce absolute Scope 1 and 2 greenhouse gas (GHG)
a science-based target (SBT) covering emissions 50% by 2030 from a 2018 base year. 4
Scopes 1, 2 and 3. • Reduce Scope 3 GHG emissions from purchased goods and
services, upstream transportation and distribution and business
travel 60% per unit revenue over the same timeframe. 4

WASTE By 2020, we will achieve zero industrial We achieved zero industrial waste-to-landfill for 100% of our
waste-to-landfill for all global manufacturing, global manufacturing, distribution and innovation sites.
distribution and innovation sites. 5

EMPLOYEE We will drive safety to continue decreasing We achieved a total incident rate of 0.23 in fiscal 2020,
SAFETY the total incident rate 6 to ensure continued a decrease from 0.25 in fiscal 2019. Our global total incident rate
world class-leading levels, with a goal of has decreased by 86% between fiscal 2009 and fiscal 2020.
0.15 by 2025.

RESPONSIBLE As part of our continuous efforts to We have identified a number of ingredients as priorities and have
SOURCING address issues that may exist within developed and are implementing biodiversity and social action
complex supply chains, by 2025 we will plans (please see pp. 30-34 for details). As part of our ongoing
have identified sensitive ingredient supply review, we will continue to develop and implement additional
chains and developed robust biodiversity action plans as per our prioritization process.
and social action plans for them. 

1. “By 20XX” means by the end of calendar year 20XX, unless otherwise noted.
2. The Net Zero carbon emissions commitment covers ELC direct business operations (Scope 1 and 2 emissions).
3. ELC joined the RE100 campaign in 2017. Please see www.there100.org for more information.
4. For SBT goals, the base year is fiscal 2018 and completion year is fiscal 2030.
5. Waste goal includes industrial waste from global manufacturing, distribution and innovation sites with ELC operational control. Industrial waste includes the solid
component of the waste stream arising from commercial and industrial activities (not collected as Municipal Solid Waste), but does not contain Hazardous Waste.
10 6. Total incident rate is the number of OSHA recordable incidents per 100 workers.
 CITIZENSHIP & SUSTAINABILITY GOALS & PROGRESS

FOCUS AREA GOAL FY20 PROGRESS

RESPONSIBLE By 2020, 50% of our palm-based ingredients 7 We met our interim goal a year ahead of schedule, with 58%
SOURCING (palm oil and its derivatives) will be certified of our palm-based ingredients 7 certified sustainable from RSPO
sustainable from RSPO physical supply chains. physical supply chains (Mass Balance and Identity Preserved) in
continued
calendar year 2019. In total, 100% of our palm-based ingredients 7
By 2025, at least 90% of our palm-based
are certified under one of RSPO’s four certification types:
ingredients 7 (palm oil and its derivatives) will
Mass Balance, Identity Preserved, Segregated or Book & Claim.
be certified sustainable from RSPO physical
supply chains. We are on track to meet our goal of 90% RSPO certification
from physical supply chains by 2025.

PACKAGING By 2025, 75-100% of our packaging will be 55% of our packaging by weight is either recyclable,
recyclable, refillable, reusable, recycled or refillable, reusable, recycled or recoverable, increasing from
recoverable. 53% in fiscal 2019.

We will increase the amount of post-consumer We increased the amount of PCR material in our packaging
recycled (PCR) material in our packaging by up by 15%.
to 50% by 2025, from a fiscal 2019 baseline. 8

Our ambition is to use responsibly sourced 63% of our forest-based fiber cartons are FSC certified,
paper products whenever possible with a goal increasing from 28% in fiscal 2019.
to have 100% of our forest-based fiber cartons
FSC certified by 2025.

INGREDIENT We will develop a glossary of key Four of our brands—Aveda, Origins, Clinique and La Mer—
TRANSPARENCY ingredients that includes descriptions of have posted a live glossary of key ingredients on their websites.
the ingredients’ purpose and will make
this information available online by 2025. 

LEARNING AND By 2020, 100% of our employees We are on track to launch a virtual learning experience by the
DEVELOPMENT worldwide will have access to training on end of calendar year 2020 to meet the goal of providing access
basic sustainability and corporate social to sustainability training to all employees.
impact programs.

SOCIAL By 2020, our programs and grants focused Over the past two years,9 our programs and grants
INVESTMENTS on health, education and environmental have positively impacted the lives of more than 20 million
programs will impact the well-being of 10 individuals worldwide. 10
million individuals around the world. 

Each brand will focus on and support at least 76% of our brands are focused on an environmental or social
one social or environmental cause by 2025. cause. The remaining brands are working to identify causes
that are meaningful to them and resonate with their individual
brand identities.

EMPLOYEE By 2025, we will engage 50% of eligible 31% of eligible employees 12 participated in volunteerism and
ENGAGEMENT employees in regional, brand or local giving programs as recorded via the ELC Good Works platform.
volunteerism and giving programs such as
ELC Good Works, The Breast Cancer Campaign
and the M·A·C Global Volunteer program. 11

7. Excludes palm-based ingredients not directly procured by The Estée Lauder Companies, such as those procured by Third-Party Manufacturers (TPMs).
8. Fiscal 2019 baseline = 8.7% PCR material in our packaging.
9. Impact associated with fiscal 2019 grants is tracked in fiscal 2020.
10. Impact figures are self-reported by our grantees.
11. Goal language was updated in fiscal 2020 to include employee participation in giving programs to more accurately capture employee engagement.
12. Eligible employees include U.S. regular full-time employees and regular part-time employees; U.K., Jo Malone Global and Travel Retail corporate regular full-time,
11 regular part-time and fixed-term contract employees; and regular full-time, regular part-time and fixed-term contract employees at the Whitman manufacturing site.
 OUR COMMITMENT
TO ACT ON
RACIAL EQUITY

Executive Vice President of Finance and Chief Financial Officer Michael O’Hare, Executive Vice President, Global Human Resources

WE STAND IN SOLIDARITY WITH OUR BLACK EMPLOYEES, BLACK

CONSUMERS AND BLACK COMMUNITIES AND FIRMLY BELIEVE
BLACK LIVES MATTER. WE ARE COMMITTED TO DOING MORE AS
ALLIES AT OUR COMPANY AND IN OUR COMMUNITIES.

We are a company committed to living our values, and we are proud of the
overall progress and commitment we have made to inclusion and diversity.
We also recognize that we have much more work to do in order to accomplish
greater results.

In June 2020, we accelerated our efforts to make racial equity a priority by

“ and it
Change is coming,
announcing a series of commitments across our business, focusing on U.S. is necessary.
operations. Areas where we have made commitments include Listening We will be a part of it.
“
and Learning, Talent and Opportunity, Representation, Suppliers and Investing
in Change.

Our Executive Leadership Team, under the guidance of our Executive Vice WILLIAM P. LAUDER
President of Human Resources, our Chief Financial Officer and a core group Executive Chairman,
of leaders and management teams, has moved quickly to engage and lead The Estée Lauder Companies
progress around these commitments. While our initial efforts are focused in
the United States, we are working with our regional teams to expand our efforts
in locally relevant ways. We are proud of the steps we have taken thus far and
of the continued passion, engagement and involvement of our employees.

Read more about our commitments on our website.

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 OUR COMMITMENT TO ACT ON RACIAL EQUITY

Q&A WITH NATALIE EDWARDS

EXECUTIVE DIRECTOR,
INCLUSION AND DIVERSITY

What is your role at The Estée Lauder Companies?

I am the Global Executive Director of Inclusion and Diversity (I&D). I manage
inclusion operations and strategy for all brands and employees worldwide. I directly
support our Chief Inclusion and Diversity Officer, Marilu Marshall. My work focuses
on the five pillars of our I&D strategy. We accelerate inclusivity in our business,
partnering with brands to ensure we serve a diverse customer base. We work
alongside HR to ensure our workforce is reflective of our communities. We build
a culture of inclusion and belonging through events, communities such as our 35+
employee resource groups (ERGs) and ongoing conversations. We inspire leaders
to champion inclusion and diversity, and we partner with Global Communications
to make sure we are amplifying our message of I&D.

Why are Inclusion and Diversity objectives important for

The Estée Lauder Companies?
I was drawn to this job and this industry because, to me, there is no detaching
inclusion from beauty. If you don’t feel included where you are, beauty products
don’t help much. Inclusion is felt within—feeling accepted, comfortable and
inspired just as you are—our products are then icing on the cake that make you
feel even better. I always say: we are not just in the beauty business; we are in
the empowerment business. And that starts with feeling included.

How have the racial justice demonstrations of 2020

impacted your work?
In the wake of the racial justice protests following the killing of George Floyd,
The Estée Lauder Companies publicly announced significant I&D commitments.
These are not new conversations for our company; however, there has been an
elevation and acceleration of these discussions. Our racial equity commitments
make this conversation more urgent, visible and focused on action and results.
Read Our Commitment to Act on Racial Equity on our website.
Recent events have also highlighted the power of allyship. The perception
used to be that if there is a diversity or inclusion opportunity, the I&D team
would manage it. Now, more people realize that no matter the color of your
skin or where you sit in the Company, we all can take responsibility and ask:
how can I be part of the solution? For example, many brands are having
conversations about race in new ways with our consumers. This openness will
likely change and accelerate the impact of what we are trying to achieve.

What do you love most about your job?

I love elevating voices in my job! I always ask myself: did I make someone
feel seen or heard or appreciated that previously didn’t feel that? Did I create
a seat at the table for someone who did not have one? Am I making the
Company more inclusive? Our products more inclusive? Has the Company
changed because of an action we’ve taken? This is what keeps me going.

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 OUR
RESPONSE TO
COVID-19
AS THE WORLD FACES THE UNPRECEDENTED IMPACT OF
THE COVID-19 PANDEMIC, THE ESTÉE LAUDER COMPANIES
IS STANDING WITH THE GLOBAL COMMUNITY TO HELP
LIMIT THE SPREAD OF THE VIRUS AND EASE THE RELATED
ECONOMIC HARDSHIPS FACED BY THE COMMUNITIES
IN WHICH WE LIVE AND WORK.

Guided by the Lauder Family values, we are undertaking significant initiatives

to support our employees, consumers and communities. We continue to find
meaningful ways to address this ongoing crisis, and we are proud of how our
global ELC Family is supporting one another and demonstrating extraordinary
resilience and compassion.

14
 OUR RESPONSE TO COVID-19

Dr. Vivek Murthy, former U.S. Surgeon General, was the featured speaker during a Town Hall discussion on mental health and wellness, hosted by Maria Cristina (MC)
González, Senior Vice President Global Public Affairs, and Nicole Monson, Senior Vice President, Global Compliance and Data Privacy.

EMPLOYEE HEALTH AND SAFETY

To help provide guidance on COVID-19-related matters including employee health and safety protocols, product and packaging
safety, we are tapping the expertise of the Company’s Medical Affairs team comprised of the Medical Advisory Board, a group
of respected medical experts and health professionals, along with cross-functional Company leaders. This team has been an
invaluable resource as we manage the concerns of our employees, shape our recovery efforts and implement measures to engage
as safely as possible with colleagues and consumers.

Advice from the Medical Affairs team is guiding a variety of actions across our global operations. For example, the team informed
the development and implementation of extensive physical distancing, hygiene and sanitization protocols across the enterprise.
They also shaped our approach to reopening offices and facilities in a thoughtful, conservative and responsible way that prioritizes
the health and well-being of our employees and customers and is mindful of the unique circumstances of local environments.

Along with our focus on the physical health and safety needs of our employees, we are also providing access to mental health
and wellness support programs. For example, we enlisted former U.S. Surgeon General Dr. Vivek Murthy to share insights on
how best to address the challenges of the crisis from a mental health perspective. Since 2017, Dr. Murthy has studied chronic
stress and isolation as prevalent problems that have profound implications for health, productivity and happiness. We were
proud to host a virtual Town Hall with Dr. Murthy during which he acknowledged and discussed pandemic-related stressors
and provided strategies that employees could use to better manage and enhance their mental well-being.

Read more about our employee programs, including

expanded benefits to support employees through COVID-19,
in the ELC Family Values chapter on page 66.

15
 OUR RESPONSE TO COVID-19

DONATIONS
In response to the impact of COVID-19 around the world, The Estée Lauder Companies Inc.,
its brands and The Estée Lauder Companies Charitable Foundation (ELCCF) made a number
of significant donations.*

ELCCF awarded a $2 million grant to Doctors Without Borders/Médecins Sans

$2M
Frontières (MSF) in support of their continued work around the world and response
to COVID-19 in under-resourced countries. MSF teams are addressing COVID-19
impacts on multiple fronts, including caring for patients, providing health education and
TO DOCTORS WITHOUT mental health support and training health workers around the world. To increase the
BORDERS/MÉDECINS SANS scale of our philanthropic efforts with MSF, participating brands in the United States
FRONTIÈRES and Canada are giving consumers the opportunity to add a $1, $5 or $10 donation at
checkout. These donations are directly applied to the MSF COVID-19 Crisis Fund.

The Company and ELCCF pledged more than $3.1 million for local, frontline relief and
response efforts to regions and countries around the world. They include, but are

$3.1M
not limited to, Argentina, Brazil, China, Colombia, Ghana, India, Kenya, Korea, Mexico,
Nigeria, South Africa, Spain and the United Kingdom.

FOR LOCAL, FRONTLINE RELIEF

In New York City, site of our headquarters, ELCCF partnered with other philanthropic
AND RESPONSE EFFORTS
organizations to establish The NYC COVID-19 Response & Impact Fund, administered
by the New York Community Trust. This new $110 million fund is providing critical
support for New York City’s vital social services and cultural community organizations.

$9.5M
IN ACCELERATED RENEWAL GRANTS
ELCCF accelerated nearly $9.5 million in renewal grants to provide current grantee
partners with flexible funding in this time of need.

PRODUCT AND IN-KIND DONATIONS

We are significantly expanding our product donation program as our company, brands and affiliates respond to COVID-19. We
are participating in BeautyUnited, an industry-wide effort to support healthcare workers, with a donation of more than 22,000
products from 13 of our brands. Additionally:

CLINIQUE
Provided 50,000 skin care products to
personnel in New York City’s hospitals.

AVEDA
Gave more than 100,000 bottles of
shampoo, lotion and other Aveda
products to organizations and nonprofits
helping essential workers in the United
States. Aveda also donated $600,000 in
support of The Salon and Spa Relief Fund,
which assists salons in the reopening
process following mandated closures.

16 *All figures are as of the close of our fiscal year, June 30, 2020
 OUR RESPONSE TO COVID-19

THE ESTÉE LAUDER BRAND | U.S.

Donated 2 million surgical masks in New York.

ESTÉE LAUDER, LA MER, CLINIQUE AND ORIGINS | CHINA

In China, more than 16,000 products from Estée Lauder, La Mer, Clinique
and Origins were provided to the China Women’s Development Foundation
to support frontline medical staff.

CLINIQUE, AVEDA, ESTÉE LAUDER, LA MER AND ORIGINS | U.K.

In the United Kingdom, Clinique, Aveda, Estée Lauder, La Mer and Origins
donated more than 11,000 products to support U.K. National Health Services
(NHS) frontline medical staff.

ACROSS OUR MARKETS GLOBALLY,

We have donated products to support hospital and frontline healthcare workers.

“ IT WAS IMPORTANT TO ME TO BE ABLE

TO SUPPORT THE COMPANY, AND I WAS
PROUD TO BE ABLE TO HELP MAKE HAND
SANITIZER TO HELP THE COUNTRY AND
ITS ESSENTIAL WORKERS.”
Sureyya Mete, Process Coordinator, Supply Chain

ELC CARES EMPLOYEE RELIEF FUND HAND SANITIZER PRODUCTION

To support our employees worldwide facing financial hardships due We have committed to producing one million bottles
to COVID-19, we established the ELC Cares Employee Relief Fund of hand sanitizer in our New York, U.K., Belgium and
(ELC Cares Fund), which was made possible thanks to contributions Switzerland manufacturing facilities. This effort has
from the Company, the Lauder family and our employees. been led by our Global Research and Development,
Supply Chain, and distribution and transportation teams.
The ELC Cares Fund is a testament to the generosity of the entire Employees leveraged their unique areas of expertise to
ELC Family. Eligible employees around the world can donate rapidly pivot, enabling us to mobilize quickly and deliver
to the fund, and donations from eligible U.S. and U.K. employees hand sanitizer to high-need populations, including
made by the end of fiscal year 2020 received a five times Company medical staff and frontline workers.
match (up to employees’ annual Company match cap). More than
$5.5 million has been awarded through more than 10,000 grants
with an average amount of $500 (as of the end of fiscal 2020).

To learn more about our response to COVID-19,

please see the COVID-19 section of our website.

17
 OUR COMMITMENT
TO CITIZENSHIP &
SUSTAINABILITY
THE ESTÉE LAUDER COMPANIES IS THE LEADING
GLOBAL HOUSE OF PRESTIGE BEAUTY AND A
BEAUTY INSPIRED, VALUES DRIVEN BUSINESS.
We value and promote inclusion, diversity and equity for all;
embed sustainability ever more deeply into everything we do; work
to deliver long-term value; and strive to bring positive impact to
everyone we touch. We are proud of the overall progress we have
made, but we also recognize that we have more to do in order to
accomplish greater results. We pledge to live our shared values
every day and hold ourselves accountable to this commitment and
the actions we take at our company and in our communities.

18
 OUR COMMITMENT TO CITIZENSHIP AND SUSTAINABILITY

OUR MANAGEMENT APPROACH

We manage our business with a lens for the long-term. Family ownership allows The Estée Lauder
Companies to be guided by the principle of patient capital, and this has been true since our founding.
Our management processes set the Company’s direction by regularly looking out 10 years into the
future to inform continuous transformation—in order to remain the global leader of prestige beauty.
Our citizenship and sustainability initiatives help drive innovation, growth and efficiency. Across
the business and within our brand portfolio, we incorporate sustainable practices, methodologies
and design. At the same time, our citizenship and sustainability goals reflect the link between our
commitments and business value creation. For example, by providing greater visibility into ingredients,
we satisfy consumers’ desire to know what is in their beauty products, influencing purchasing
decisions and building loyalty. Our focus on responsible sourcing practices helps support the long-term
availability of key ingredients. Our safety goal is a reflection of concern for employees and
recognition of the importance of a safe workplace. And our environmental targets support efficiency
and conservation within our facilities and internal supply chain, helping to reduce cost and waste.
Citizenship and sustainability work is led by the Senior Vice President (SVP) of Global Corporate
Citizenship and Sustainability, who reports to our President and Chief Executive Officer (CEO). The
SVP directs a dedicated team that leads corporate-wide sustainability strategy; citizenship efforts; and
strategic planning and communications around citizenship and sustainability, including supporting
brand-led sustainability strategies.
The sustainability strategic pillar is sponsored by our CEO and our Executive Chairman. The
Sustainability Executive Committee is composed of senior leaders from Finance, Supply Chain, Human
Resources and Corporate Citizenship and Sustainability, along with additional representation across
brands, regions and other functions. This committee drives citizenship and sustainability strategy.

BEAUTY INSPIRED,
VALUES DRIVEN
Beauty Inspired, Values Driven is our
promise to accelerate progress in areas
of strategic importance to our business,
our employees, our consumers and our
investors in order to continue delivering
long-term, sustainable growth.

19
 OUR COMMITMENT TO CITIZENSHIP AND SUSTAINABILITY

CORPORATE GOVERNANCE AND EXECUTIVE COMPENSATION

Our Board of Directors (the “Board”) has developed corporate governance practices to help it fulfill its responsibilities to
stockholders to provide general direction and oversight of the management of the Company’s business and affairs. Our Board is
led by our Executive Chairman, who is a member of the Lauder family. In addition, we have an independent director who serves
as our Presiding Director. A majority of the directors on our Board are independent. As of the end of fiscal 2020, there were
16 directors on our Board, comprised of: (i) our CEO; (ii) 11 nonemployee directors (10 of whom are independent); and (iii) four
directors who are members of the Lauder family, including our Executive Chairman.
The Board has established the following standing Board committees: the Nominating and Governance Committee; the
Compensation Committee, which includes the Stock Plan Subcommittee; and the Audit Committee. For more information about
our Board and committees, please visit the Governance section on our website.
Our Nominating and Governance Committee has oversight responsibility for our company’s environmental, social and governance
activities and practices, including citizenship and sustainability matters. The SVP Global Corporate Citizenship and Sustainability
attends meetings of the Nominating and Governance Committee and provides updates on topics such as climate, progress
against citizenship and sustainability goals and other related matters, as appropriate. In addition, the SVP Global Corporate
Citizenship and Sustainability periodically presents at Board meetings.
Our Compensation Committee establishes and approves compensation plans and arrangements with respect to the Company’s
executive officers and administers the Company’s executive annual incentive plan. The Stock Plan Subcommittee has authority
over decisions regarding awards to executive officers under the Company’s share incentive plan. Our compensation program
is designed to attract and retain world-class talent and to motivate achievement of both our long-term and short-term goals.
We believe that the design and governance of our compensation program supports the business strategy and the overall goal
to continue sustainable growth of net sales, profitability and return on invested capital on a long-term basis.
Given our history, ownership structure and long-term strategy, we follow principles of long-term stewardship and patient
capital, and our compensation approach reflects and supports this approach. Consistent with our culture and our compensation
philosophy and objectives, our combination of compensation elements is intended to help drive and promote strong, balanced,
and sustainable corporate performance. We evaluate the performance of our employees under citizenship and sustainability
goals holistically, within the framework of our corporate strategy, as an input into compensation decisions. For example,
the bonuses and long-term incentive awards for executive officers are tied to the achievement of business goals that include
goals regarding our citizenship and sustainability strategy. As such, our executive officers are assessed on the achievement of
these goals, and compensation decisions are made based on their achievement.

Additional information on our governance practices and information about executive compensation matters can be found in our
2020 Proxy Statement.

ETHICS
We promote a culture of uncompromising ethics and integrity and put forth standards to uphold the principles and ideals that
make us a global leader in prestige beauty. We expect our employees and business partners to conduct business in compliance
with applicable laws and regulations and with the high ethical standards and policies laid out in our Code of Conduct (“Code”)
and Supplier Code of Conduct.
Our Code helps to protect our reputation as an ethical corporate citizen. Newly hired employees are required to sign an
acknowledgement that they have received, read and will comply with the Code. In addition, periodically, employees above
certain levels are required to provide such an acknowledgment. From time to time, we also conduct trainings on the Code
for groups of our employees.
Employees are expected to report violations or suspected violations to their supervisor, Human Resources, Global Ethics
and Compliance or other corporate functions. In addition, employees are able to report suspected violations anonymously,
where permitted by law, through our Compliance Helpline, by calling our toll-free number or visiting our Helpline website
or communicating with the Audit Committee. Serious violations are reviewed by the Company’s Ethics and Compliance
Committee, which oversees implementation of the Code.
The Ethics and Compliance Committee reports to the Audit Committee on a regular basis regarding the effectiveness of our
Global Compliance Program.

Read more about our Supplier Code of Conduct on page 28.

20
 OUR COMMITMENT TO CITIZENSHIP AND SUSTAINABILITY

PRIORITY FOCUS AREAS GRI STANDARDS

ENERGY AND GRI 302: Energy

EMISSIONS GRI 305: Emissions

CLIMATE RISK GRI 201: Economic Performance

(Financial implications and other risks and
MANAGEMENT opportunities due to climate change)

WASTE GRI 306: Effluents and Waste

GRI 308: Supplier Environmental Assessment

PRIORITY FOCUS RESPONSIBLE SOURCING
GRI 414: Supplier Social Assessment
AREAS FOR CITIZENSHIP
AND SUSTAINABILITY
As part of our strategic planning PACKAGING AND
GRI 301: Materials
process, we continually evaluate areas PRODUCT LIFECYCLE
of risk and opportunity for our business.
We also conduct analyses to help us
define our citizenship and sustainability INGREDIENT TRANSPARENCY/
priority focus areas. GRI 417: Marketing and Labeling
GREEN CHEMISTRY
Our priority focus areas are mapped to
related Global Reporting Initiative (GRI)
Standards. Throughout this report, we GRI 201: Economic Performance
provide a closer look at our approach SOCIAL INVESTMENTS AND
(Direct economic value generated and distributed:
and performance related to these focus EMPLOYEE ENGAGEMENT community investmentss)
areas. In this report, we have included
information regarding the Company’s
response to COVID-19. We also describe ADDITIONAL FOCUS AREAS GRI STANDARDS
our commitments to help address
systemic racial injustice.
EMPLOYEE SAFETY GRI 403: Occupational Health and Safety

INCLUSION AND DIVERSITY GRI 405: Diversity and Equal Opportunity

LEARNING AND
GRI 404: Training and Education
DEVELOPMENT

Additional detail on our alignment to the GRI Standards is included in the

GRI and SASB Index on page 107.

21
 OUR COMMITMENT TO CITIZENSHIP AND SUSTAINABILITY

STAKEHOLDER ENGAGEMENT
We seek to build productive relationships with our
key stakeholders, including employees, consumers,
investors, retailers, nongovernmental organizations
(NGOs), suppliers, regulators and local communities.
These relationships depend on active engagement
and meaningful dialogue to strengthen bonds and
expand trust. As we shape the future of beauty, we
incorporate stakeholder perspectives we believe will
help drive our future success.

The types of stakeholder engagements and topics

discussed concerning citizenship and sustainability
(C&S) matters vary widely. For example, we engage
with our employees through: direct interaction with
managers or through Human Resources business
partners; our company’s intranet; social media; town
halls, special presentations and learning events;
and employee engagement and pulse surveys. C&S
topics covered during employee engagement include
inclusion and diversity, benefits, learning and
development and work-life structure, among others.

Our consumer engagements include: direct interaction

in store settings and online; consumer feedback
portals, including Consumer Care; satisfaction surveys;
and social media and influencer channels. Consumer
interest in C&S topics includes product information;
ingredient transparency; sourcing practices; and
animal testing.

We engage with our investors in a number of ways.

We have a comprehensive, strategic investor relations
program to help communicate with the investment
community about our company’s performance and
corporate values, as well as to educate current
and prospective investors and the sell-side analyst
community about our business strategies and
performance. From time to time, we also discuss
C&S commitments and initiatives with our investors.

Employees at an Estée Lauder Companies Job Fair in New York City.

22
 OUR COMMITMENT TO CITIZENSHIP AND SUSTAINABILITY

23
 OUR COMMITMENT TO CITIZENSHIP AND SUSTAINABILITY

LEVERAGING THE POWER OF OUR PEOPLE AND BRANDS

As a well-diversified, brand-building powerhouse, our brands lead the Company. While we have corporate-wide citizenship
and sustainability efforts, we also leverage the power and individuality of our brands, many of which develop or enhance
their own citizenship and sustainability-driven business practices. The dedication and involvement of our brands are key
drivers in helping us to achieve our goals.

In fiscal 2020, our brands further developed their own uniquely tailored citizenship and sustainability strategies. Each brand
articulated its own brand-relevant positioning, defining the programmatic areas in which to differentiate and focus and also
identified key strategic initiatives to support brand strategies.

Q&A WITH JODI EHRENS

EXECUTIVE DIRECTOR,
BRAND AND REGIONAL STRATEGY, GLOBAL
CORPORATE CITIZENSHIP AND SUSTAINABILITY

What is your role at The Estée Lauder Companies?

I sit on the Strategy and Operations team within the Global Corporate
Citizenship and Sustainability (GCCS) function. My work is focused
on increasing internal awareness of the Company’s citizenship
and sustainability goals and assisting brands in developing their own
uniquely tailored sustainability strategies.

How do you help brands build a sustainability framework

that aligns with their business goals?
Each brand has a sustainability lead who champions the development
of the brand’s sustainability strategy. We help to refine the brand’s
approach. I play a connector role, making sure the brands have access
to subject matter experts throughout the organization that can help
them drive their strategy.
Additionally, GCCS hosts frequent webinars to provide brands with
new insights, best practices and tools to help them accelerate progress
towards meeting brand-specific goals, especially in the areas of packaging,
ingredient transparency and cause alignment. With this collaborative
approach, we are not only sharing great information, we’re also spurring
some friendly competition between our brands!

What do you love most about your job?

Our approach right now involves brands working together with GCCS
and other functions to meet our corporate goals. I have been proud
to work with our brands as they step up in response to the COVID-19
pandemic. We are also focused on standing with the Black community
through racial justice actions.
It’s an exciting time to be in this position—helping brands find their
authentic voice and positioning, and creating a connection of shared
values for consumers,employees, the business and the communities
we support is fulfilling work!

24
 OUR COMMITMENT TO CITIZENSHIP AND SUSTAINABILITY

OUR COMMITMENT TO THE UNITED NATIONS

SUSTAINABLE DEVELOPMENT GOALS
The United Nations Sustainable Development Goals (SDGs) are a voluntary framework of
17 global goals and targets meant to accelerate advancement toward a more sustainable world.
Since they were issued in 2015, they have become a common touchstone for governments,
the private sector and civil society in tracking sustainability progress.

WE ARE FOCUSING ON FIVE SDGS WHERE WE CAN HAVE THE MOST IMPACT
TO HELP DELIVER ON THE VISION OF A MORE SUSTAINABLE WORLD FOR ALL:

SDG3. GOOD HEALTH AND WELL-BEING:

Ensure Healthy Lives and Promote Well-Being for All.

Please see the Citizenship section on page 84

for more details.

SDG5. GENDER EQUALITY: COMMITMENT TO GENDER EQUITY

Achieve Gender Equality and Empower All
Women and Girls. As the United Nations 2030 Agenda
for Sustainable Development states,
Please see the ELC Family Values section on page 66 “ Women and girls must enjoy equal
and the Citizenship section on page 84 for more details. access to quality education, economic
resources and political participation as
well as equal opportunities with men
and boys for employment, leadership
and decision-making at all levels.”
SDG10. REDUCED INEQUALITIES:
Reduce Inequality Within and Among Countries. We are a company founded by an
entrepreneurial and groundbreaking
Please see the ELC Family Values section on page 66 woman. We believe deeply in promoting
and Our Commitment to Act on Racial Equity on page gender equity and achieving gender
12 for more details. equality at The Estée Lauder Companies
while standing with women around
the world. In this spirit, we commit
to three goals:

SDG12. RESPONSIBLE CONSUMPTION • Equality of Opportunity

AND PRODUCTION: • Equality of Leadership
Ensure Sustainable Consumption and Production Patterns. • Equality of Access to Health
and Education
Please see the Responsible Sourcing section on page 26 To us, this means implementing
and the Product Responsibility section on page 50 for policies and programs that create equal
more details. opportunities and level the playing
field for women inside and outside our
company, investing in systemic change
to advance women’s leadership at the
SDG13. CLIMATE ACTION:
highest levels and partnering with NGOs
Take Urgent Action to Combat Climate Change
that are improving access to health and
and Its Impacts.
education for young girls and women
around the world, creating a pathway
Please see the Environmental Stewardship section for their future success.
on page 36 for more details.

25
 RESPONSIBLE
SOURCING
WE SOURCE INGREDIENTS AND MATERIALS
FROM AROUND THE WORLD TO MANUFACTURE
OUR PRODUCTS. WE WORK DILIGENTLY TO
SOURCE INGREDIENTS RESPONSIBLY AND WITH
ATTENTION TO POTENTIAL IMPACTS ON PEOPLE
AND THE ENVIRONMENT.
We collaborate with a wide and diverse network of suppliers. In doing
so, we aim to continuously improve and strengthen our sourcing practices
while remaining sensitive to the local communities in which we operate.
Our policies and programs embody our deeply held values and long
heritage of responsibility.

26
 RESPONSIBLE SOURCING

OUR MANAGEMENT APPROACH

Our Responsible Sourcing team is part of our Global Procurement function and works closely with
the Research and Development (R&D), Global Corporate Citizenship and Sustainability, Packaging
and Legal functions. The team establishes, implements and monitors environmentally and socially
responsible and ethical sourcing practices to ensure that performance is aligned with our goals and
objectives. We collaborate with our brands, suppliers, industry groups and peers to continuously
advance our practices.
Ensuring supplier diversity is an important component of our approach. We remain committed to
broadening our purchasing choices to stimulate economic development across varying demographics.
One area of focus is women-owned businesses, where we continue to grow our pool of suppliers
and increase our spend. Another is racial equity; in the United States, we have committed to at least
double the amount we purchase from Black-owned businesses over the next three years.

SUPPORTING WOMEN IN
THE SUPPLY CHAIN: HERproject™
Our support of supplier diversity extends
beyond the money we spend. We also
help create inclusive work places that
enable women to develop skills within
a safe and empowering environment.
Many workers in our supply chains are
women, and we believe it is vital to
provide trainings, resources and services
that address the specific challenges
and opportunities they encounter. For
this reason, we became members of
HERproject, an initiative run by BSR,
a global nonprofit business network and
consultancy dedicated to sustainability
that focuses on empowering women
who work within supply chains.
In fiscal 2020, we partnered with two
of our packaging suppliers in China
to implement a two-year program to
strengthen and improve conditions
for their female workers. The program
included trainings and workplace
interventions that targeted health and
gender equality goals. In fiscal 2020,
we trained 2,000 individuals, including
1,500 women and 68 peer educators
We are working with HERprojectTM to help strengthen and improve working conditions at this packaging
through this initiative. We also gathered
supplier in China. baseline gender data and insights and
executed action plans for each site,
which included the creation of a new
$190M breastfeeding room accessible to all
female employees at one of the sites.
Spend with diverse and /or small suppliers in fiscal 2020

27
 RESPONSIBLE SOURCING

Together with Dutjahn Sandalwood Oils, The Esteé Lauder Companies has helped ensure the sustainable harvest of Australian sandalwood trees for essential oil production.

SUPPLIER CODE OF CONDUCT

Our Supplier Code of Conduct (the Code) is the foundation of our Responsible Sourcing program.
It outlines our expectations for suppliers with respect to human rights, the rights of indigenous
peoples and local communities, as well as workers’ rights in all operations.

CONTINUOUSLY IMPROVING OUR STANDARDS

In fiscal 2020, we updated the Code to reflect new and emerging social, environmental and governance trends. As part of this
process, we benchmarked against peers and leading companies to identify best practices and opportunities for improvement.
In addition, we consulted with external experts including BSR, EcoVadis and the Rainforest Alliance.

Our updated Code is organized into three sections: engage in lawful and ethical business practices; promote a respectful, fair
and diverse workplace; and provide a safe, healthy workplace and protect the environment and community. It covers areas
including Confidentiality and Privacy, Fair Competition, Child Labor and Forced Labor, among others. We also developed a set
of Supplier Sustainability Guidelines to provide suppliers with practical actions they can take, building on the foundation of
the Supplier Code requirements, to move towards best practices.

We have shared the revised Code with direct suppliers and are collecting supplier acknowledgments, which is one of our
Responsible Sourcing Program requirements. In recognition of our diverse and global network of suppliers, we have also
translated the Code into several languages.

Download our Supplier Code of Conduct and Supplier Sustainability Guidelines here.

28
 RESPONSIBLE SOURCING

SUPPLIER EVALUATION & MONITORING

We conduct risk assessments and perform due diligence on select direct and indirect suppliers.
In addition, we monitor supplier performance and implement corrective action plans as needed.
We use EcoVadis, an online ratings service by which suppliers can be assessed on environmental
impact, labor and human rights, ethics and sustainable procurement practices. In fiscal 2020, we
rolled out the platform to more than 280 suppliers, bringing the total number of suppliers using
it to more than 460.

IMPROVING SUPPLIER
RECOGNIZED FOR OUR ENGAGEMENT
SUSTAINABILITY PRACTICES
In fiscal 2020, our Responsible Sourcing program was
EcoVadis ranks suppliers with numerical scores that reflect recognized for excellence in sustainability and won the Best
the maturity level of their sustainability programs, practices Internal Stakeholder Engagement award for North America
and initiatives. This system allows suppliers to see how their at the EcoVadis Sustainable Procurement Leadership Awards
practices compare to an objective benchmark. We find that “ 2020. EcoVadis noted:
suppliers are often motivated to improve their scores based Program strengths include continuous communication on
on the visibility EcoVadis provides. progress reporting and feedback on the process, participation
of C-level leaders and a high level of integration into
We require our suppliers to achieve at least a “satisfactory”
procurement processes.”
score and require key strategic partners to achieve an
“advanced” score.

SUPPLIER RISK ASSESSMENT

UATE ID
AL
We risk-rank suppliers based on pre-established criteria,
such as the location of the operations, type of material being

EN
EV

sourced and the impact to our business. Based on the risk

TIFY
ranking of the supplier, we conduct additional due diligence
using third-party audits and assessments, including on-site
audits. To determine country risk, we use a third party that
reviews sustainability topics including environment, health
SUSTAINABILITY
ROL

and social issues, corruption and human rights risks.

T

100% Percentage of new suppliers* screened using

N

RE

environmental and social criteria in fiscal 2020 VIE

CO W
98% Percentage of strategic suppliers** screened using
environmental and social criteria in fiscal 2020

67 Number of third-party on-site supplier audits

conducted in fiscal 2020

*Suppliers are those that provide direct raw material, ingredient, packaging and Third-Party Manufacturing to ELC.
29 ** Strategic suppliers include those that are highly critical suppliers with broad and unique capabilities. These suppliers comprise more than half of ELC direct spend.
 RESPONSIBLE SOURCING

SOURCING KEY PROGRESS TOWARD

INGREDIENTS OUR GOALS
GOAL:
Complex supply chains require thoughtful and strategic As part of our continuous efforts to address
issues that may exist within complex supply
management. We develop coveted prestige beauty and
chains, by the end of calendar year 2025 we
personal care products from a diverse portfolio of ingredients. will have identified sensitive ingredient supply
Beginning with our work around sensitive supply chains, chains and developed robust biodiversity
we seek to procure ingredients with minimal impact to the and social action plans for them.
environment and local communities. We have reviewed our portfolio of more
than 4,000 ingredients and prioritized
those considered sensitive from a responsible
sourcing perspective. We have identified a
number of ingredients as priorities and have
developed and are implementing biodiversity
and social action plans for each. Plans include
increasing traceability, developing policies
and procedures specific to each ingredient,
monitoring suppliers for sustainability risks
and identifying projects to generate positive
impact on the ground and through industry
collaboration. As part of our ongoing review,
we will continue to develop and implement
additional action plans as per our ongoing
review and prioritization process.

Digital ID cards are provided to farmers to help trace their vanilla using blockchain.

VANILLA
Vanilla is one of the most ubiquitous ingredients in the world, yet 80% of
the world’s vanilla comes from a single place: the island of Madagascar,
where small farms are responsible for most of the production. The livelihood
of smallholder vanilla farmers depends on successful harvests, but crop
production is a delicate task. Vanilla plants must be tended to for three to
four years before bearing pods, and the country is vulnerable to extreme Tracking the purchase of vanilla via QR code
weather conditions such as drought and flooding.

In fiscal 2020, our Responsible Sourcing team and Aveda began a pilot
program using blockchain technology to trace our Madagascan vanilla supply
chain from harvest through production. We partnered with BSR, (En)Visible
and IFF/LMR, one of our strategic suppliers, to bring the project to life.

Farmers were provided a digital ID card that conveys their unique traceability
code via a QR reader. Using mobile phones and QR code IDs, data is now
captured directly from a farmer upon purchase of the vanilla. The product and
producer information is recorded on a blockchain, forming an immutable chain
of custody. From the time the vanilla leaves the producers’ hands, it is tracked
through the supply chain via the blockchain to validate quality and authenticity.

Our objectives with this project are to increase transparency and traceability
within one of our more complicated and sensitive supply chains. We also seek
to promote fair and inclusive business practices to support those who help us
bring the beauty of vanilla to our customers around the world.

Harvesting vanilla in Madagascar

30
 RESPONSIBLE SOURCING

Q&A WITH MINDI DELEARY

EXECUTIVE DIRECTOR,
RESPONSIBLE SOURCING

How did The Estée Lauder Companies get involved with

the vanilla blockchain project?
This project stems from our Sensitive Supply Chain work. As we prioritize
which ingredients to focus on, one of the areas we consider is increasing
transparency. When this opportunity to explore blockchain in the vanilla
supply chain came our way, we knew it was worth pursuing.
We wanted to test blockchain with vanilla to see how it could bring value.
Depending on the results and the feedback, there might be more
opportunities to take blockchain technology to additional suppliers for
use with other commodities.

What has been the outcome of the project?

I am happy to say that so far it has been a success! The team in Madagascar
went from using a system of logging weights and volume into a notebook to
recording information digitally, and they did so seamlessly. This was our first
proof point. The processor successfully used the technology again when they
sold the beans to our supplier. And now that the vanilla has been delivered
to us from our supplier, this is the last link in the chain.
We have proved that the software works and that all partners were able to
adapt and use the system. The feedback has been great, and we have found
many reporting that the new system is much easier than the old methods.

What are the plans moving forward?

We are talking to our partners about how to build on this work and where
to go from here. We’ve gotten to know these partners on the ground and
now our focus is on how do we now really make an impact? How do we
bring others to the table? We are hopeful that blockchain can play a role to
help stabilize the vanilla industry through traceability of supply.
None of us alone have all the answers. But if we put our heads together
to make these things scalable and efficient, we can be incredibly powerful.

Vanilla beans that have been harvested and tracked through the supply chain via blockchain technology.
31
 RESPONSIBLE SOURCING

MICA
Beginning in 2005, we partnered with the Kailash Satyarthi Children’s
Foundation (KSCF) to help address some of the issues surrounding child
labor in the mica-mining industry. Through the development of Bal Mitra
Grams or Child Friendly Villages (CFVs), KSCF works to eliminate child
labor in India by partnering with local communities to develop proactive
and sustainable solutions.
Through June 2020, more than 150 CFVs have been created. These
villages seek to ensure that none of its children work in the mica mines by
promoting education and enrolling children in school. They also assist in
the formation of child councils, which empower youth to be self-advocates
and find ways to work with local governments to address critical child
rights and issues like gender parity and access to food and water.
In the wake of the COVID-19 pandemic, KSCF pivoted to address the
devastating impact of the virus on vulnerable CFVs and communities in
the mining districts in Jharkhand and Bihar. CFV youth leaders stepped
in to spread awareness of ways to prevent COVID-19 transmission. KSCF
team members also worked with the government to identify areas of
need and distributed food and other supplies, including masks.
Moving forward, we will continue to expand our efforts to address
sensitivities in the mica supply chain. Our partnership with KSCF
demonstrates how a collaborative model—one that utilizes the expertise
of organizations on the ground working directly with local communities
and listening to their needs—can lead to lasting solutions to issues that
exist in the global supply chains. This model has been recognized as a best
practice by the National Commission for Protection of Child Protection
Rights (NCPCR) and the University of Delhi School of Social Work.

Mica in its raw form

PALM OIL
Currently, 100% of our purchased palm-based ingredients are certified to Roundtable on Sustainable Palm Oil (RSPO) standards
for sustainable production and traceability. We purchased approximately 4,000 metric tons of palm oil-based derivatives in
calendar year 2019, which represents approximately 0.05% of the world’s annual production of palm oil-based derivatives.
In fiscal 2020, we further strengthened our commitment to responsible palm oil sourcing by becoming one of the founding
members of a new coalition, Action for Sustainable Derivatives (ASD). ASD is focused on the complex palm oil derivatives supply
chain and comprises a group of personal care companies and their suppliers that use derivatives. ASD intends to increase the
transparency of the global derivatives supply chain, collectively monitor risks and activities along the supply chain and implement
collective action projects to address social and environmental issues on the ground.
The palm derivative supply chain is complex. Through our ASD membership, we have engaged with key suppliers to establish
traceability to the mill level for more than 70% of our palm derivative volumes. This visibility is crucial to help address risks and
will allow us to confirm that the sourcing practices of our palm ingredients suppliers align to our principles.

32
 RESPONSIBLE SOURCING

Roundtable on Sustainable Palm Oil (RSPO)

We have been a member of the RSPO since 2014. RSPO is the leading convening body that develops and sets the standards
for sustainable palm oil and enables palm oil certification. In fiscal 2020, we signed the RSPO’s North American Sustainable
Palm Oil Network (NASPON) Charter Agreement, signaling our continued commitment to using certified sustainable palm oil/
kernel oil (CSPO). NASPON’s vision is to make North America a 100% CSPO market.
We communicate our progress with respect to sustainable palm oil procurement on a yearly basis through the Annual
Communication of Progress (ACOP) in accordance with RSPO requirements.

PROGRESS TOWARD
OUR GOALS
GOALS:
By the end of the calendar year 2020, 50% of our
palm-based ingredients will be certified sustainable
from RSPO physical supply chains:* (Mass Balance,
Identity Preserved or Segregated).
By the end of calendar year 2025, at least 90%
of our palm-based ingredients (palm oil and its
derivatives) will be certified sustainable from
RSPO physical supply chains.*

We met our interim goal a year ahead of schedule,

with 58% of our palm-based ingredients* certified
sustainable from RSPO physical supply chains (Mass
Balance and Identity Preserved) in calendar year
2019. In total, 100% of our palm-based ingredients*
are certified under one of RSPO’s four certification
types: Mass Balance, Identity Preserved, Segregated
or Book & Claim.

We are on track to meet our goal of 90% RSPO

certification from physical supply chains by end of
calendar year 2025.

WHAT ARE PALM OIL DERIVATIVES, AND

WHY DO WE USE THEM?

Palm oil derivatives refer to the final ingredients

created from palm oil that are used in our products.
Palm requires less than half the land required by
other crops to produce the same amount of oil,
making it the highest yield vegetable oil in the world.

Palm oil derivatives are most commonly used in

the food industry, with a small percentage found in
cosmetics and personal care products. They are
odorless, with a smooth and creamy texture that
provides emollient benefits. They also have a natural
preservative effect which extends the shelf life of
products, making them a beneficial ingredient to use
in our formulations.

Palm fruit, harvested for palm oil

33 * Excludes palm-based ingredients not directly procured by The Estée Lauder Companies, such as those procured by Third-Party Manufacturers.
 RESPONSIBLE SOURCING

Harvesting palm fruit

WORKING WITH THIRD-PARTY SUPPORTING INDEPENDENT

MANUFACTURERS SMALLHOLDER FARMERS
While we have direct control over our own purchase of Approximately 40% of the world’s palm production comes from
palm-based ingredients, we are also able to influence our smallholder farmers (who own or cultivate farms that are on less
larger network of suppliers and partners through continued than 2.0 hectares of land). To support smallholder farmers, in
communication and by outlining our expectations. Products fiscal 2020 we purchased more than 1,000 RSPO Independent
manufactured by Third-Party Manufacturers (TPMs) that Smallholder credits, equivalent to about 25% of our annual palm
contain palm-based ingredients not directly procured by volumes in 2019. Through these purchases, we supported more
The Estée Lauder Companies are currently excluded from than 1,140 independent smallholder palm oil farmers in
our palm oil goal. In fiscal 2020, we communicated to our Indonesia, Malaysia and Thailand.
third-party manufacturers our expectation that they use
palm-based ingredients that are from an RSPO physically
certified sustainable source (Mass Balanced, Segregated Project Lampung
or Identity Preserved) to further advance our commitment
to ensuring sustainable palm oil supply chains. We began a three-year project with BASF, RSPO and the
nongovernmental organization Solidaridad in fiscal 2019 to work
We will be working with our TPMs to support the increase with smallholder farmers in Lampung, Indonesia. The objective
of RSPO-certified palm-based ingredients in products made is to improve the farmers’ livelihoods and their sustainable
on our behalf. production of palm oil and palm kernel oil through education
and technical assistance.
In fiscal 2020, a team of on-the-ground experts collected and
validated data from 1,000 farmers, tracking information about their
farms such as yield and land size, as well as personal and household
data. This baseline data will be used to monitor and assess progress
and measure the farmers’ progress on implementing sustainable
harvesting practices during the program.
The team also established leadership training and certification
management, developed and distributed guidance on RSPO
certification and created an online toolkit for farmers, with offline
functionality built in for rural and remote areas. The project’s goal
is to have a minimum of one-third of the supported smallholder
farmers certified according to the Smallholder Standard of RSPO
by the end of fiscal 2022.
In response to COVID-19, Solidaridad quickly implemented an
on-the-ground relief project, funded by The Estée Lauder Companies
and BASF. Solidaridad tapped into its network of farm leaders and
local partners to distribute PPE kits with face masks, soap and hand
sanitizer to the 1,000 farmers and their families. The network also
engaged with local government agencies to raise awareness of
social distancing and health and hygiene practices to prevent the
spread of COVID-19.

Read more about palm oil on our website.

Smallholder farmers in Lampung, Indonesia

34
 RESPONSIBLE SOURCING

Our NDPE Policy outlines our expectations for no deforestation and no conversion.

COMMITMENT TO RESPONSIBLE SOURCING OF FOREST COMMODITIES

We are a global purchaser of farmed ingredients and have a responsibility to avoid sourcing ingredients that were grown
on land that was deforested for crop production, tree plantations or other land uses. To solidify this commitment, in fiscal 2020,
we implemented a No Deforestation, No Peat, No Exploitation (NDPE) Policy, which explicitly outlines our expectations
for our raw material suppliers regarding no deforestation and no conversion. The NDPE Policy is based on criteria from The
Accountability Framework, a set of common norms and guidance for establishing, implementing and monitoring ethical supply
chain commitments in agriculture and forestry.

We will conduct due diligence of raw material sourcing to ensure compliance with our NDPE Policy. We will begin by
conducting key commodity supplier compliance assessments, which will then further inform commodity-specific action plans.
We will report on this process annually as appropriate. Download our NDPE Policy here.

Our commitment to ending deforestation extends beyond our ingredients. We aim to use responsibly sourced paper products
in our packaging whenever possible, with a goal to have 100% of our forest-based fiber cartons FSC certified by the end of
calendar year 2025. Learn more about our responsible packaging initiatives on page 59.

For more information about our assessment of risk and response to forest-based commodities, please read our response to the
CDP Forests Questionnaire.

35
 ENVIRONMENTAL
STEWARDSHIP
OUR DEEP COMMITMENT TO ENVIRONMENTAL
STEWARDSHIP IS ONE WAY WE DEMONSTRATE OUR
FOCUS ON LONG-TERM SUSTAINABLE GROWTH.
WE ARE CONTINUING TO DRIVE SUSTAINABILITY
INITIATIVES FORWARD, HELPING TO INNOVATE,
SOLVE AND CONNECT AT BOTH A LOCAL AND
GLOBAL LEVEL.
Resiliency will be more important than ever in the years to come. Our
environmental targets position us well to succeed in a changing global
economy while advancing the health and beauty of the planet. We will
continue to approach environmental management with a spirit of agility
and collaboration and plan to further expand on initiatives in this space.

36
 ENVIRONMENTAL STEWARDSHIP

OUR MANAGEMENT APPROACH

Our Global Supply Chain function, which includes the Environmental Affairs and Safety Team,
is responsible for managing energy use and greenhouse gas (GHG) emissions, implementing
waste-reduction and recycling efforts and reducing water use across our business. Our manufacturing
sites have been externally certified to ISO 14001 standards—a voluntary standard to drive improvement—
since 2000. As part of maintaining our certification, we continuously improve our environmental
and safety management and performance. We also assess our suppliers’ performance across a range
of environmental issues.

PROGRESS TOWARD
OUR GOALS
GOAL:
By the end of calendar year 2020, we will
achieve Net Zero* carbon emissions and RE100.

We have achieved our Net Zero goal. *

Net Zero, also referred to as “carbon neutrality,”
is achieved by removing the same amount
of CO2 from the atmosphere as emitted over
a specified period of time.
We have reached the target we set on joining
RE100, * * sourcing 100% renewable electricity.

Safety management at our facility in Melville, New York

* The Net Zero carbon emissions commitment covers ELC direct business operations (Scope 1 and 2 emissions).
37 ** ELC joined the RE100 campaign in 2017. Please see www.there100.org for more information. 37
 ENVIRONMENTAL STEWARDSHIP

OUR RESPONSE TO CLIMATE CHANGE

The Task Force on Climate-related Financial Disclosures (TCFD) helps companies develop voluntary,
consistent climate-related financial risk disclosures for use by investors, lenders, insurers and other
stakeholders. We have aligned to the TCFD recommendations with information included in this
chapter of our Fiscal 2020 Citizenship and Sustainability Report, our metrics tables on pages 103-104
and our annual response to the CDP Climate questionnaire.

“
We’ve detailed a robust climate-mitigation
strategy that is fully integrated across
every brand, region, function and channel.
It is this integrated strategy that enables us
to remain agile in making progress against
a challenging backdrop.
“
FABRIZIO FREDA,
FREDA,
President and Chief Executive Officer,
The Estée Lauder Companies

GOVERNANCE STRATEGY
We address climate change at the highest levels of our The leading component of our climate-related strategy
organization. Corporate Citizenship and Sustainability is is the pursuit of energy efficiency and on-site/off-site
a standing agenda item for the Nominating and Governance renewable energy. These initiatives can reduce the risks
Committee of our Board of Directors. Climate strategy, associated with regulations that increase the cost of
initiatives and progress against targets are topics reviewed energy and can drive strategic advantage by reducing
at committee meetings. operating costs.

Established in fiscal 2017, our Net Zero Steering Committee We have adopted a portfolio approach to reducing
drives our emissions-reduction strategy and governs financial greenhouse gases (GHGs), which includes the use
decision-making related to achieving our Net Zero goal, of on-site renewables, energy efficiency projects, green
such as investing in renewable energy projects. In addition, utility contracts and renewable energy credits. In support
the committee evaluates where we can use our capital to of our 2020 Net Zero goal, we established an annual
advance energy alternatives to fossil fuel. The Net Zero dedicated capital fund to support low-carbon sustainability
Steering Committee is composed of senior leaders from initiatives. We strive to invest in technologies that have
various functions who are members of our executive team the potential to positively impact the planet while meeting
or report to members of our executive team. our business objectives.

We establish goals to reduce our impact and report

our progress externally to hold ourselves accountable.
By setting goals, we seek to make meaningful progress
in advancing the fight against climate change, while using
the most up-to-date science as our guide.

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 ENVIRONMENTAL STEWARDSHIP

RISK MANAGEMENT
We take a formal approach to embedding risk management
PROGRESS TOWARD
into existing practices and business processes through our OUR GOALS
Enterprise Risk Management process. Corporate risks, including
GOAL:
climate-related risks, are identified and addressed through
a consistent and disciplined process that is appropriately By the end of calendar year 2020, we will build upon our
integrated with our strategic planning process. Net Zero carbon emissions commitment and set a Science-
Based Target (SBT) covering Scopes 1, 2 and 3.
We conducted a climate risk assessment in fiscal 2019.
The assessment included climate scenario analysis of our We established Science Based Targets (SBTs) to reduce
facilities’ exposure to physical risks, such as changing GHGs, which were validated by the Science Based Targets
precipitation patterns. We modeled the risks according to Initiative (SBTi) in 2020. SBTs are GHG emissions reduction
two climate scenarios: one in which global emissions trends targets adopted by companies and developed using the
continue as usual and another in which emissions are latest climate science. SBTs must be in line with the scale
aggressively mitigated and global warming stays between of reductions required to limit global warming to well-below
0.3–1.7°C. We have used the results of our climate change two degrees Celsius above pre-industrial levels. Our SBTs
scenario analysis to better understand the risks posed to are aligned with the 1.5 degrees pathway as classified by the
our business activities. SBTi.* These new targets reflect our commitment to reducing
our carbon footprint, holding us accountable to external
standards, corporate peers and government partners. They
are to:
METRICS Reduce absolute Scope 1 and 2 GHG emissions by 50% by
2030 from a 2018 base year.**
For more information about our assessment of climate risk
and response to climate change, please read our response Reduce Scope 3 GHG emissions from purchased goods and
to the CDP Climate questionnaire. services, upstream transportation and distribution and business
travel 60% per unit revenue over the same timeframe.
Please see pages 103-104 for our GHG and energy metrics.
For more information, please visit the Science Based Targets
website.

*
Our Scope 1 and 2 targets are aligned with a 1.5°C pathway, the most
ambitious goal of the Paris Agreement. As of the publication of this report,
the SBTi does not classify Scope 3 target ambition. That said, our Scope 3 target,
for emissions from our value chain, meets the SBTi’s criteria for ambitious
value chain goals and is in line with current best practice.
**
Base year is fiscal 2018, and completion year is fiscal 2030.

THE ESTÉE LAUDER COMPANIES AT CLIMATE WEEK INTERNATIONAL ALIGNMENT

We were proud to be a lead sponsor of Climate Week NYC As a signatory of the Paris Agreement, The Estée Lauder
in September 2019 and to be a part of the global coalition Companies is part of the international community
addressing climate change. Nancy Mahon, Senior Vice committed to reducing GHG emissions to two degrees
President, Global Corporate Citizenship and Sustainability, Celsius above pre-industrial levels (the temperature
spoke on a panel at the opening ceremony to address the cap established by scientists as necessary to protect the
role business can play in minimizing the risks climate change earth from catastrophic climate change).
poses to the future of our planet.

39
 ENVIRONMENTAL STEWARDSHIP

ENERGY USE
We track environmental performance at our facilities and have
processes in place to collect energy metrics. We use this data
to measure the effectiveness of energy-saving activities, which
include energy-reduction projects such as lighting retrofits, air
flow and temperature management systems, occupancy sensors
and equipment upgrades to decrease overall energy use and
carbon emissions.
In fiscal 2020, we joined the U.S. Department of Energy’s Better
Plants program, a voluntary partnership meant to improve energy
efficiency across industrial companies. The Better Plants program
provides technical assistance, in-plant and online training, and
energy-saving resources such as energy audits and diagnostic
equipment lending programs.

RENEWABLE ENERGY
Our renewable energy portfolio reflects a wide variety and scope of renewable
technologies and approaches, including ground-mounted and rooftop solar and
a Virtual Power Purchase Agreement (VPPA) for wind energy. We also purchase
renewable energy credits (RECs) to offset emissions from electricity use.

Ponderosa Wind Farm VPPA

In fiscal 2020, we became the first prestige beauty company to execute a
VPPA when we entered an agreement with the Ponderosa wind farm in Beaver
County, Oklahoma. Under the VPPA, we will purchase the energy produced
by 22 megawatts (MW) of the Ponderosa wind farm, owned and operated by
a subsidiary of NextEra Energy Resources, equal to the output of approximately
10 wind turbines.

In a VPPA, a company enters a financial arrangement with a renewable

energy project developer to buy and receive the environmental—and often the
financial—benefits of that energy production. These agreements are done in
collaboration with other companies, allowing projects to be financed at a scale
that allows for significant impact.

The wind farm will cover more than half of our global electricity footprint with
renewable energy, contributing to the achievement of our global 2020 Net Zero
carbon emissions goal and meeting the target we set on joining RE100. This
VPPA represents our largest renewable energy deal to date.

The Ponderosa wind farm in Beaver County, Oklahoma

40
 ENVIRONMENTAL STEWARDSHIP

Q&A WITH MICHAEL KATZ

EXECUTIVE DIRECTOR,
FINANCE

How were you involved in structuring the VPPA with

the Ponderosa Wind Farm?
I work in Corporate Finance, specifically in the special projects group.
We are involved in mergers and acquisitions strategy, financial diligence
and accounting. We also get involved in other special projects,
including ones with the Global Corporate Citizenship and Sustainability
(GCCS) group.
When GCCS was first considering the VPPA, as well as other possible
environmental investments, I was asked to join the due diligence team.
My role is to evaluate financial implications including risks and benefits,
as well as the regulatory reporting requirements of such investments.

What did the process look like?

The Estée Lauder Companies has a strong idea of what our environmental
commitment should be, and we needed to complement that with strong
financial and accounting acumen. We had multiple options we could pursue
to achieve our carbon reduction and renewable energy goals, and as a
team we needed to analyze the various pros and cons of each project.
Financial return is not the only thing we’re looking for in this type of
investment. In certain cases, you might select a lower investment return
if it makes sense as a way to achieve a longer-term strategic objective.

What does the future hold for environmental investments?

I think it’s fascinating what’s going on with these types of investments.
Climate commitments and related instruments to achieve progress in
reducing emissions are relatively new. The portfolio approach we are taking
to achieving our climate goals makes sound financial sense—you don’t
want to put all your eggs in one basket.
The space is evolving so rapidly. There is a growing interest in environmental
investment, and there are a lot of different types of projects to consider.
Companies are becoming more aware of the role they have in driving demand
for creative solutions; the more interest there is, the more opportunities the
market will provide that meet corporations’ financial and strategic needs.

RECOGNIZED FOR GREEN POWER

The U. S. Environmental Protection Agency (EPA) recognizes U.S. companies

and institutions that use green power through its Green Power Partnership.
We ranked 12th among the Top 30 Retailers in the 2020 rankings.

41
 ENVIRONMENTAL STEWARDSHIP

EXPANDING OUR PORTFOLIO OF

SOLAR PROJECTS
In fiscal 2020, we built an additional 3.8 MW of solar power across our operations,
bringing our global company total to more than 5 MW of solar capacity.

Solar projects were completed at the

following locations in fiscal 2020:

BLAINE, MINNESOTA

Our Aveda Manufacturing facility completed the

installation of a 3.6-acre solar photovoltaic array.
This .9 MW system is expected to provide 50% of
the manufacturing facility’s annual demand.
Aveda’s new solar array is wildlife friendly, accented
by several acres of new landscaping to create a
natural pollinator habitat underneath the panels. It
is expected to reduce more than 1,100 metric tons
of CO2 emissions annually.

MELVILLE, NEW YORK

We completed construction on a 1.45 MW ground-

mounted solar array at our Melville, New York, site.
This project is expected to produce more than
1,800 megawatt hour (MWh) annually of solar power
from more than 4,300 panels and is expected to
reduce 1,300 metric tons of CO2 emissions annually.
The six-acre site has been seeded with a wildflower
pollinator mix and will be maintained under contract
as a pollinator-supporting wildflower garden. The
project also includes the installation of 12 electric
vehicle charging units, which will be capable of
charging 20 electric vehicles, providing clean power
to our employees as they commute to and from
our campus.

GALGENEN, SWITZERLAND

We installed a rooftop photovoltaic solar array on

the main structure of a new distribution center we
built in Galgenen, Switzerland. The 1.52 MW system
is expected to generate more than 1600 MWh of
solar power and reduce 750 metric tons of CO2
emissions annually.

42
 ENVIRONMENTAL STEWARDSHIP

PETERSFIELD, UNITED KINGDOM

We continue to produce energy through our 1 MW on-site solar system

at our Petersfield-based manufacturing plant (Whitman Laboratories) in the
U.K., which was installed in 2017 and provides 10-12% of the manufacturing
site’s annual electricity requirements (and up to a peak of about 95% during
sunny days in the summer months). In fiscal 2020, the system generated
830 MWh of solar, reducing 490 metric tons of CO2 emissions annually.
The system has produced more than 2,000 MWh of clean electricity since
it was activated in October of 2017.

43
 ENVIRONMENTAL STEWARDSHIP

GREEN BUILDINGS
In fiscal 2020, we finalized our Green Building Standards
for new construction and major renovations. These standards
set the baseline for the sustainability practices for our spaces,
covering impact areas including energy, water, waste and
indoor air quality. We have also developed sustainability
practices for our existing and retail spaces, which are focused
on driving sustainable behaviors.
Additionally, we developed internal plastics guidelines in
order to reduce the use of virgin and nonrecyclable plastic GREEN BUILDING
across our business, including within office environments. CERTIFICATION
As part of our Green Building Standards,
we formalized our process for identifying
which of our sites should pursue
certification, including LEED (Leadership
in Energy and Environmental Design),
the most widely used building certification
program for environmental management,
and WELL (a certification standard for
ensuring the health and well-being of
a building’s occupants). Criteria include
square footage of the site and expected
minimum length of occupancy, among
other considerations.

44
 ENVIRONMENTAL STEWARDSHIP

REAL-TIME ENERGY MONITORING

In fiscal 2020, we partnered with Enertiv, a data-driven building operations
SUSTAINABILITY IN platform, to pilot real-time energy monitoring software at Bumble and bumble’s
NEW YORK CITY headquarter offices and flagship salon in New York City to identify opportunities
for energy efficiency. Sensors were installed throughout the building to collect
In fiscal 2020, we completed and process real-time data for all major pieces of equipment including HVAC and
construction at one of our new lighting. After the data were collected and inefficiencies were identified, the site
office locations in New York was able to implement changes that should reduce annual energy consumption
City at 1 Queens Plaza in the by 127 MWh, which would prevent approximately 30 tons of GHG emissions from
borough of Queens. This site being released each year.
includes energy-efficient
lighting, water-saving appliances,
high-efficiency air conditioning
and open-air dining, among
other features. More than 70%
of wood used was FSC certified.
CHAMPIONING ON-SITE SUSTAINABILITY THROUGH OUR BRANDS
In addition, construction waste
diversion tactics were utilized AVEDA
to minimize the amount of
waste sent to landfill. We also Aveda Has long revered Brazil’s native natural elements and works with local
built the space to maximize communities across the country to source some of the brand’s key ingredients. So,
wellness by focusing on improved when it came time to decide where to locate its first sustainable salon, the choice
indoor air quality, acoustics and was simple.
access to daylight. Aveda Bioma opened in Sao Paolo in fiscal 2020 and incorporates sustainability
into every facet of its operations. Designed to be as energy efficient as possible, the
salon self-produces 30% of its energy consumption via solar panels. Water for hair
washing is heated by solar panels, and rainwater is collected and treated by reverse
osmosis, enabling it to be used for hair washing.
The salon’s walls are made of taipal, a sustainable material that is 97% clay. Plants
are incorporated throughout to keep the temperature low and reduce the need
for air conditioning. Many design elements inside of Bioma were created by the
artist Naná Mendes da Rocha, who used materials made by female natives of the
Kamayurá tribe from Alto Xingú.

ORIGINS
As part of Origins ’ ongoing commitment to environmental responsibility, the brand
rolled out new guidelines for its retail establishments in fiscal 2020:
• Origins prioritizes the use of low-emitting, recyclable and/or recycled materials
in new store fixtures and visual merchandising.
• Wall finishing in new stores contains materials that emit no or low VOCs and/or
contain post-industrial recycled content.
• Counters in new stores are made with FSC-certified paper and/or Post Consumer
Recycled paper. They are also Greenguard certified.
• Origins is proud to power all freestanding stores in North America with 100%
renewable electricity.
Many traditional analog store displayer units cannot be recycled and are replaced
every six-to-eight weeks. As we seek to eliminate use of nonrecyclable displayers,
we are also working to replace them with digital versions.

M·A·C
In fiscal 2020, M·A·C laid the groundwork to begin moving their launch displayers
to digital with pilots planned across all regions. These displayers reduce waste
and conserve resources by allowing new launch campaigns to be updated digitally
instead of having to be regularly replaced at counter. In addition, digital displayer
units reduce the need for global shipment thereby reducing emissions. Digital
screens also allow for more engaging and interactive content and allow regions to
feature locally relevant content.

Aveda Bioma salon in São Paolo, Brazil

45
 ENVIRONMENTAL STEWARDSHIP

BRINGING SUSTAINABLE
SOLUTIONS TO OUR ONLINE
BUSINESS
Our products are sold on more than 1,700
websites in more than 50 countries, with
online sales being a key driver of business
growth. Given the significance of this
channel, we are finding new ways to address
the environmental impacts that are associated
with selling products online. In fiscal 2020,
ELC Online developed a three-year online
sustainability strategy and roadmap focused
on tertiary packaging innovations, emission
reductions from transportation, online brand
engagement and online employee engagement.

Reducing Emissions
We began piloting efforts to reduce
transportation emissions with Aveda in the
United States in fiscal 2020. During Earth
Month (April) 2020, the brand offset carbon
emissions from shipping on all U.S. orders
placed on Aveda.com. Aveda allowed
customers to choose emissions offsets from
a selection of three different projects: a solar
or wind power project, each in India, or a
hydrologic ceramic water filter project in
Cambodia. The project resulted in 179 metric
tons of CO2 offset. Aveda in the United States
will continue to offset shipping emissions in
fiscal 2021.

EARTH DAY, COMMEMORATED REMOTELY

April 22, 2020, marked the 50th anniversary of Earth Day. While many of us
were working from home, COVID-19 reminded us of just how interconnected
we truly are, as individuals, communities and countries. The pandemic has
highlighted the need to protect the planet and its resources, revealing the
extraordinary ties between the environment and the well-being of our collective
society. In honor of Earth Day 2020, we communicated our continued
commitment to our sustainability goals and our communities, including how
to embed sustainability into daily activities.

46
 ENVIRONMENTAL STEWARDSHIP

WASTE
Since fiscal 2003, we have had a zero industrial waste-to-landfill
PROGRESS TOWARD
commitment for our manufacturing and distribution sites in the OUR GOALS
United States, Canada, United Kingdom, Belgium and Switzerland.
GOAL:
If waste cannot be reused or recycled, it is converted to energy by
licensed power plants or by co-processing at cement kilns. By the end of calendar year 2020, we will
achieve zero industrial waste-to-landfill
Our facilities follow the waste-minimization hierarchy—reduce, reuse for all global manufacturing, distribution
and recycle—and look for opportunities to share best practices. We and innovation sites.
are also working with a waste management services company in North
America to help us optimize waste streams and find new opportunities We achieved zero industrial waste-to-landfill
for recycling and waste reduction within our supply chain and retail stores. for 100% of our global manufacturing,
We plan to utilize this approach to continuously improve our waste distribution and innovation sites. In fiscal 2020,
management practices around the world. we focused on working with our global sites
to identify sustainable waste solutions and
Our facilities manage electronic waste in accordance with our Company ensure procedures and documentation for our
policies following country environmental regulations for recycling. zero industrial waste-to-landfill commitment
are in place. Going forward, we will continue to
maintain this commitment status and onboard
Waste Reduction in Australia new facilities.
In fiscal 2020, our Australian affiliate engaged a vendor called Close the
Loop to help find innovative ways to repurpose and reduce waste. As a
result, cardboard and paper are now recycled and processed into new
cardboard packaging. Timber (pallets and packing) is recycled and turned
into mulch and compost used in potting mix and other garden products.
In addition, plastic film and soft plastic is recycled for processing into road
surfacing material.

“
We have made great progress in Australia, but there is
always more to do. We must continue to encourage
employees to help identify waste streams that might not be
readily apparent so that we can minimize our impact even
further. To manage waste successfully the entire team
must be vigilant—changing behaviors is critical for success!
“

JOHN KOPPL
Product Safety, Regulatory Affairs and
Sustainability Manager, Australia

47
 ENVIRONMENTAL STEWARDSHIP

WATER
We use water as an ingredient to make our products, as well as for cleaning and cooling manufacturing equipment. In addition,
our Research and Development (R&D) and Quality teams rely on water to perform testing, analysis and to develop new products.
Our new green building standards have water requirement standards that all new facilities must meet, such as the installation
of low-flow fixtures. In addition, for our sites pursuing LEED certification, indoor and outdoor water use reduction is required.

We have water-savings initiatives in place, where possible. We pay close attention to facilities in water-stressed areas, implementing
additional measures to ensure we manage our supply and water use responsibly.

We also look to improve existing systems throughout our organization in order to increase water efficiency. For example, in fiscal
2020, we upgraded the water softening system at our Blaine, Minnesota, facility, which is expected to result in a reduction of more
than 600,000 gallons of water used each year when operations resume to full capacity.

48
 ENVIRONMENTAL STEWARDSHIP

Combined Efficiency and Watershed Assessment Study in Melville, New York

After an assessment identified our Melville, New York, facility—our largest manufacturing location—as a water-stressed location
in fiscal 2019, we initiated a new study to further analyze source water and watershed conditions at the site. Evaluating the current
and the long-term sustainability of the local water system is critical to understanding environmental, social and business impacts
and for defining the most meaningful opportunities for improvement.

The study will deliver a comprehensive assessment of current and projected watershed conditions including climatic and hydro
geological conditions, water supply versus demand and relevant regulatory implications. We are also conducting a stakeholder
analysis to determine water-related connections to the local community.

At the same time, we are undertaking an energy and water efficiency study inside the facility at Melville. This efficiency review
will identify and prioritize opportunities for decreasing water consumption, increasing energy efficiency and examining the
feasibility of alternate power sources and technologies. Combining these assessments is a unique approach that will drive more
informed decision-making. It will allow our Melville campus to define performance objectives based on its surrounding
environment and transition results into a comprehensive actionable plan.

Read more about our approach to water management in our CDP Water response.

Aveda facility in Blaine, Minnesota

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AS THE LEADER IN PRESTIGE BEAUTY,
WE ARE FOCUSED ON CREATING THE
WORLD’S MOST BELOVED PRODUCTS.
WE ARE COMMITTED TO PROVIDING
CONSUMERS WITH EXCEPTIONAL
PERFORMANCE AND LUXURY COUPLED
WITH UNCOMPROMISING SAFETY
AND QUALITY. OUR PRODUCTS ARE
DEVELOPED TO ENSURE THEY MEET
OUR HIGH STANDARDS FOR SAFETY
AND EFFICACY.

The process by which we bring our products to

market is multifaceted, with a wide range of experts
contributing their knowledge along the way—from
formulation to packaging. We seek to be transparent
about this process and to embed sustainability
throughout our product value chain.

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PRODUCT FORMULATION
Our innovative product formulations enable us to stay at the forefront of the prestige beauty
industry. We create breakthrough, high-performing products by tapping into the deep expertise
of our scientists and researchers. We strive to meet consumer preference and need by providing
a broad range of products, including those geared to consumers looking for natural or vegan
ingredients, formulations free of specific ingredients or specially formulated for their skin.

Over the past decade, consumer interest

in beauty and personal care product
ingredients has soared. Consumers want
to know what is in the products they use,
what purpose those ingredients serve and
if they are safe. We have always believed
that increased dialogue with our consumers
on our product formulation benefits
everyone. We furthered this commitment
to transparency by establishing a goal for
our brands to develop glossaries of key
ingredients by the end of calendar year 2025.

Consumers around the world trust our

brands to deliver innovative products with
noticeable, meaningful benefits and to do
so in a personal, High-Touch way.

CLEAN BEAUTY

At The Estée Lauder Companies, we are dedicated to helping our consumers make beauty choices that are right for them.
We are committed to increased transparency about the ingredients in our products and we strive to formulate our products
with safe ingredients that create the best results.
Consumers around the world trust our brands to deliver the best beauty performance and to do so safely. Across our portfolio
we never compromise on safety. We are committed to formulating with people and the planet as our priorities, considering
safety, performance, sustainability, green chemistry and overall well-being throughout the product development process.
There is no standard definition of clean beauty. Rather, brands and retailers and consumers approach clean beauty in many
ways, for example, by what ingredients are not included in a formula. At The Estée Lauder Companies, some of our brands
choose to formulate without certain ingredients as part of their clean beauty positioning.

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PRODUCT SAFETY PHILOSOPHY

& PROCESS
We evaluate each product for safety throughout its development. We employ a sophisticated testing
plan which incorporates a selection of relevant tools, including, for example, a suite of tests such as
stability, sensory, safety-in-use and clinical tests, as well as ophthalmologist and dermatologist testing.
Our integrated global research and development (R&D) network constantly works to advance modern,
scientific cosmetic testing methodologies.

SAFETY REVIEW PROCESS

When we first begin to consider using an ingredient, we evaluate it to be sure that
it meets our safety standards and the requirements of governmental, regulatory and
scientific bodies around the world. We then study all aspects of the ingredient. If
needed, experiments are conducted in state-of-the-art in vitro tests and/or computer
-based models to further inform our understanding of the ingredient’s safety profile.

This ingredient information guides us as we formulate our products. We then

evaluate the formula itself to assure the safety of the full formula, while comparing
it to similar formulas within our extensive database of clinical and safety data.
Additional clinical and in vitro testing may also be conducted among volunteer panels
to further confirm safety.

Once the cosmetic formula meets our safety and quality standards, it is placed on
the market for our consumers to enjoy. We continuously monitor feedback from
our consumers, allowing us to understand the impact of our products as they are
being used.

ANIMAL TESTING
We seek to advance best practices
We have worked internationally to establish that product safety for cosmetics can within the industry and enhance our
be determined via nonanimal, modern, scientific evaluation and methods—leveraging collective knowledge of cosmetics
deep knowledge of toxicology, skin biology, historical and current data and evaluations and cosmetics ingredients.
of cosmetic ingredients, while utilizing the most up-to-date scientific methodologies, • We are members of the
in silico, in vitro and clinical. More than 25 years ago, we began using synthetic skin Personal Care Products Council,
technology to evaluate the effects of products on human skin and have been updating which supports the work of the
our methodologies ever since. Cosmetic Ingredient Review.
The Estée Lauder Companies was one of the first cosmetics companies to eliminate • We also support the
animal testing as a method of determining product safety. We don’t test our products International Cooperation on
on animals, and we don’t ask others to test for us. We acknowledge our brands are Cosmetics Regulation.
sold in countries where animal testing on cosmetics or cosmetic ingredients is
required by law.

We believe it is our responsibility to contribute to the sustainable solution to end

animal testing for cosmetics and are proud to work with organizations advocating
for practical solutions and acceptance of alternatives to cosmetic animal testing.
We invest in university research programs, industry consortiums and nonprofits
that champion a collaborative and effective approach.

For more information on our Animal Testing policies, please see our website.

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Q&A WITH ALICIA ROMERO

EXECUTIVE DIRECTOR,
LOCAL AND CULTURAL RELEVANCY, NORTH AMERICA

What is your role at The Estée Lauder Companies?

I help brands find opportunities to engage in emotional and meaningful ways
with diverse consumers in North America. I like to think of myself as a translator:
I take information about a product and help make sure it’s relevant for
Women of Color. Our goal is to ensure that we are authentically representing
the diversity of the market.
Culture is constantly evolving and redefines itself every day. We need to pay
attention and take cultural cues into account, for example, when we are styling
or marketing our products. We consider things like language, music, clothing
and jewelry, the ingredients we’re highlighting—all of these offer opportunities
to speak with cultural fluency. It’s quite nuanced, but at the end of the day, we
want our consumers to say: they heard me, they saw me, they know me.

How does your role support the Company’s product

responsibility efforts?
At The Estée Lauder Companies, nurturing and investing in inclusion and
diversity is not only a core value, but a priority. It is our responsibility to make
sure all women can see themselves in our products. We can’t be a High-Touch
organization if we don’t know how to relate to our consumers.

How has your role evolved over the years?

When I started my role three years ago, my focus was to provide a baseline
understanding of diverse consumers and the market opportunity in North
America. Today, my role drives cultural insights to help our brands be more
relevant with diverse consumer communities. My team creates a space
where we can be mindful of these insights and share this knowledge across
the organization.

What do you love most about your job?

One of the most rewarding aspects of my role is ensuring that all consumers
authentically see themselves through our brand experiences. There are so many
facets that contribute to the richness of diversity; bringing those concepts to life
in advertising, social media campaigns and product innovation is very exciting.
Respecting culture in breakthrough and multidimensional ways is challenging—
and an incredible honor.

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OUR INGREDIENTS
FORMULATION PHILOSOPHY
We create products that delight our consumers. We focus on formulating for performance,
prioritizing safety, efficacy and sustainability. We comply with regulations regarding the
ingredients in our products. We may elect to formulate without certain ingredients, despite
those substances being allowed from a regulatory and safety perspective. In doing so,
we consider a variety of factors including consumer preference and brand formulation
philosophy. Our recently launched ingredient glossaries allow us to share information
about the ingredient choices we make.

INGREDIENT GLOSSARIES
Consumers want information about the ingredients in our products, and we fully support their interest. Our ingredient
palette is comprised of thousands of materials, and we are developing new ways to share ingredient information.

Specifically, members of our R&D team are collaborating with representatives from our brands to identify key ingredients
from their product portfolios. These ingredients are then included in the brand’s glossary, which clearly articulates the reasons
behind the uses of these ingredients and their benefits.

In fiscal 2020, Aveda, Clinique, Origins and La Mer each rolled out their first ingredient glossaries on their respective
global websites. The glossaries have been well received by consumers. For example, consumers who visited the glossary
page on Aveda.com in the United States spent on average more than three times longer on the site than those who
didn’t visit the glossary page.

PROGRESS TOWARD
OUR GOALS
GOAL:
We will develop a glossary of key ingredients
that includes descriptions of the ingredients’
purpose and will make this information available
online by the end of calendar year 2025.

We are committed to increased transparency

about the ingredients in our products. In fiscal
2020, four of our brands—Aveda, Origins,
Clinique and La Mer—published initial ingredient
glossaries on their websites.

Highlights from Aveda’s Ingredient Glossary

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Highlights from Origins’ Ingredient Index

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GREEN CHEMISTRY
We are proponents of green chemistry and have
built a solid foundation to advance our objective of
embedding green chemistry principles throughout
the product-development process. We aim to
integrate these principles not only into our products,
but into our thinking, setting ourselves up for a
future where all chemistry will be green chemistry
and sustainability and product formulation go hand
and hand.
Our approach to green chemistry is holistic.
We focus on:
• Our talent—training and empowering our chemists
on green principles and practices;
• Our processes—creating internal systems that
enable us to leverage green chemistry as our
foundation; and our expectations, by developing
internal objectives and targets to continually
advance our progress.
In our approach, we consider ingredient scoring,
ingredient innovation and product design. We
are also committed to enhancing understanding
and education in this area, helping our stakeholders
understand the importance and significance of
this work.

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Origins’s GinZingTM Into the Glow Brightening Serum

was developed using green chemistry principles.

OUR APPROACH
At the heart of our approach is our Green Score Program, which was developed
in partnership with experts from a leading university and officially launched in
fiscal 2020. The program provides a quantifiable method for our formulators to
benchmark and inform their formulation choices based on the principles of green
chemistry, specifically through the lenses of human health, ecosystem health and
the environment. All The Estée Lauder Companies active ingredients and formulas
have been assigned a green score.* We have implemented robust training programs
across our formulation teams on the Green Score Program.

Yet, formulation is based on more than combining individual ingredients based

on their green scores; it also must consider the interactions among those ingredients.
To design a finished product with a favorable green score takes skillful product
formulation capabilities.

Accordingly, we created and piloted the Green Formula Design Framework in

fiscal 2020 as an important complement to the Green Score Program. Our objective
is to train formulators on green formula design, enabling them to better evaluate
green chemistry improvements for formulas while continuing to create the high-
performance products that our consumers expect. This training will allow them to
utilize green scores to design the next generation of products.

HARNESSING THE POWER OF GREEN CHEMISTRY

Origins is at the forefront of creating technologically advanced products while harnessing the power of green chemistry.
One of their latest breakthroughs—GinZing™ Into the Glow Brightening Serum—is such an example.

The brand’s international team of scientists and botanists applied the principles of green chemistry to formulate the product.
This included sourcing naturally derived ingredients, designing a self-preserving formula, which eliminated the need for a synthetic
preservative, and using plant-derived emollients and extracts in place of synthetic silicones. GinZing™ Into the Glow Brightening
Serum features raw green coffee seed, plant-derived Alpha Hydroxy Acids and Beta Hydroxy Acid from Wintergreen. It delivers
high performance for our consumers while being 90% naturally derived.

The serum is packaged in a recyclable glass bottle. The cartons, which are FSC certified, are made with paperboard from
responsibly managed forests

57 * Excludes ingredients and formulas manufactured by Third-Party Manufacturers.

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Q&A WITH DAN NOWLAN

ASSOCIATE FELLOW,
AVEDA

What is your role at The Estée Lauder Companies?

I am currently an Associate Fellow working at Aveda in Blaine, Minnesota.
My focus is hair innovation, specifically color and researching how
to advance hair color chemistry. Integrated into my work is the brand’s
focus on natural and naturally derived raw materials, which is something
that Aveda has always prioritized. We work to find ingredients that we
can make from natural sources and look to implement green chemistry
throughout our processes.

What does green chemistry mean to you?

The principles have matured over the past 25 years since the concept was
first introduced, but green chemistry simply means thinking about how to
use and manufacture chemicals sustainably. As a chemist I ask: What is the
overall life and legacy of a particular chemical? When it is made industrially,
are we using the safest, shortest and most energy efficient processes to
manufacture it? What happens to the chemical when it goes down the drain?
Where can we impact and improve the process along the way?
Essentially, we look at everything and how it goes together across the whole
end-to-end process, and we don’t just focus on singular raw materials.

What do you love about your job?

I work with amazing people! My colleagues are smart, passionate and,
overall, just amazing. They always have the consumer, our fantastic products
and each other in mind. This is what brings me in the door every day.

INDUSTRY COLLABORATION TO ADVANCE GREEN CHEMISTRY

We are members of the Green Chemistry and Commerce Council (GC3),

a multistakeholder collaborative that drives the commercial adoption of
green chemistry by catalyzing and guiding action across industries, sectors
and supply chains. In fiscal 2020, we hosted two green chemistry events
in partnership with GC3 during climate week in New York City:
• A full-day Collaborative Innovation Workshop on Silicone Ingredients
and Alternatives in Personal Care
• A half-day workshop focused on Green Chemistry across Supply Chains

Participants came from large chemical manufacturers, established specialty

manufacturers, start-ups, consumer goods companies in personal care,
retailers and toxicology service providers. Our objectives were to advance
green chemistry principles in a collaborative setting while developing
actionable ways to incorporate green chemistry practices within our industry.

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SUSTAINABLE LUXURY PACKAGING

A product’s packaging often delivers the first High-Touch moment for our consumers, providing
a sense of prestige and luxury right at their fingertips. At the same time, packaging must protect
the product inside, which requires that it be sturdy and durable.
Prestige packaging presents a tremendous opportunity for innovation because it plays such an
important role in consumer experience. Incorporating more sustainable concepts into packaging
designs is a strategic imperative, and we believe our creativity and ingenuity can help advance
solutions for our brands and for the personal care and cosmetics industry at large.

OUR MANAGEMENT APPROACH

Responsibility for packaging lies with our Global Packaging Development team, which collaborates with a variety
of areas of the business, including Marketing, Creative, Procurement, Environmental Affairs and Safety, Regulatory
and Global Corporate Citizenship and Sustainability.

Most brands have been formally assigned a packaging developer dedicated to championing sustainability and ensuring
the brand is up to date on the most relevant and innovative design principles. We encourage our package developers
to incorporate sustainability into their designs to make new packaging as aligned to our goal as possible (either recyclable,
refillable, reusable or using recycled content).

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Le Labos’ handcrafted fragrances are sold in refillable glass bottles.

SUSTAINABLE PACKAGING GUIDELINES

REDUCING TERTIARY
We are focused on reducing potential environmental impacts of a package PACKAGING IN EMEA
across its lifecycle. In fiscal 2020, we launched Sustainable Packaging In fiscal 2020, we began efforts to
Guidelines for our package developers, marketers and procurement teams. reduce the amount of tertiary
The guidelines contain an overview of our approach, definitions, material packaging used across our online
selection guides and FAQs. In addition, the guidelines provide direction for business in our Europe, Middle East
design that enhances packaging sustainability. They outline our priorities, and Africa (EMEA) region. New
which include: boxes are free of plastic, tape and
• Reducing and removing packaging where possible unnecessary paper. In addition,
branded inner boxes have been
• Designing for reuse and refillability
replaced with plain carton packaging
• Building designed-in recyclability that is FSC certified. We are looking
• Increasing amounts of Post-Consumer Recycled (PCR) material in packaging for ways to leverage the work done
in EMEA across other regions.
• Replacing petroleum-based plastics with bioplastics (if the bioplastic can be
recycled and does not contaminate the traditional recycling streams)

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REDUCING PLASTIC USE SUSTAINABLE PACKAGING IN ACTION

We have developed internal plastic guidelines to Every year, our brands take steps to incorporate more
help drive the reduction of virgin and nonrecyclable sustainable design into their packaging. At the same time,
plastic across our business. The guidelines aim we implement company-wide initiatives where applicable
to advance our commitment to incorporate more to reduce our overall impact.
sustainable concepts into our packaging, products,
offices, retail stores and other facilities. We will be
exploring options such as pursuing more sustainable
Brand Initiatives
nonrecyclable single-use packaging, replacing
plastic applicators used in our retail stores with paper AVEDA
or wood versions, reducing plastic water bottles Today, 90% of Aveda high-density polyethylene (HDPE)
and cutlery in our spaces and reducing virgin and plastic bottles use a minimum of 80% PCR content.
nonrecyclable plastic in our visual merchandising.
BOBBI BROWN
Reduced the use of leaflets and eliminated the use of
carriers (transit packing material) where possible.

CLINIQUE
Reduced the use of leaflets and phased in tubes containing
bio-polyethylene (PE) and PCR and caps containing PCR to
reduce the use of virgin plastic.

ESTÉE LAUDER
Reduced the use of leaflets and reduced the use of plastic through
the ongoing transitioning of certain products to glass bottles.

ORIGINS
Incorporated a 100%-recycled material mailer for smaller
order parcels.
PROGRESS TOWARD
OUR GOALS M·A·C
Working to create sustainable mailers that utilize recycled
GOALS: cardboard, rPET and removable branding.
By the end of calendar year 2025, 75-100% of our
packaging will be recyclable, refillable, reusable, SMASHBOX
recycled or recoverable. Reduced the use of leaflets and carriers. The brand is transitioning
In fiscal 2020, 55% of our packaging by weight is new cartons to Forest Stewardship Council (FSC)-certified board.
either recyclable, refillable, reusable, recycled Holiday set boxes will be in recyclable paper.
or recoverable, increasing from 53% in fiscal 2019.

We will increase the amount of PCR material in our

packaging by up to 50% by the end of calendar year
Company-Wide Initiatives
2025, from a fiscal 2019 baseline.*
In fiscal 2020, we increased the amount of PCR We source three quarters of our cartons from a leading sustainable
material in our packaging by 15%. We will continue paper mill.
to increase use of PCR material in shippers, bottles,
jars, lipsticks, compacts and caps.
To encourage consumers to recycle their corrugated shipping
Our ambition is to use responsibly sourced paper cartons, “Corrugated Recycles” logos have been added to Outer
products whenever possible with a goal to have 100% Shipping Cartons of pilot brands in the United States.
of our forest-based fiber cartons FSC certified by 2025.
In fiscal 2020, 63% of our forest-based fiber cartons Launched in fiscal 2020 for select pilot brands in the United
are FSC certified, increasing from 28% in fiscal 2019. States, our Digital Packslip initiative eliminates printed packaging
slips (with the exception of gift-wrapped orders).
* Fiscal 2019 baseline = 8.7% PCR material in our packaging.

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INNOVATING TO CREATE SUSTAINABLE LUXURY PACKAGING

We approach packaging with a spirit of collaboration and innovation. To address the challenges that lie ahead, we plan
to continue to develop and expand on our strong network of relationships. We engage with companies, academia and
consortiums to help further our collective understanding of sustainable packaging for the benefit of everyone involved.

PARTNERING WITH INDUSTRY

SUSTAINABLE PACKAGING INITIATIVE FOR COSMETICS (SPICE)
We are members of the Sustainable Packaging Initiative for CosmEtics
(SPICE), a cohort of organizations in the cosmetics industry collectively
shaping the future of sustainable packaging. Our membership allows
us to maintain voting rights, ensuring we have a voice in important
discussions, co-creating methodologies and tools to drive the future
of sustainable packaging for cosmetics.

ELLEN MACARTHUR FOUNDATION

We are also members of the Ellen MacArthur Foundation, which brings
together leaders and innovators in business, governments and academia
to contribute to society’s transition to a circular economy. Through our
membership, ELC employees have access to a portfolio of educational
trainings on the importance of shifting to a circular economy and how
industry can help expedite that shift.

ASSOCIATION OF PLASTIC RECYCLERS (ARP)

In fiscal 2020, we joined the Association of Plastic Recyclers (APR),
the North American trade association representing companies
who acquire, reprocess and sell the output of more than 90 percent
of the post-consumer plastic processing capacity in North America.
Becoming a member of the APR provides us access to industry
experts to better understand how to design plastics for recyclability.

SUSTAINABLE PACKAGING COALITION (SPC)

We are proud to be a founding member of the Sustainable Packaging
Coalition (SPC), which brings together businesses, educational institutions
and government agencies to collectively strengthen and advance the
business case for more sustainable packaging. Through the SPC, 250
of our package developers and marketing and creative designers are
utilizing the online learning platform, accessing training courses on topics
such as the essentials of sustainable packaging, composting, bioresin,
ocean plastic and advanced recycling, which is the chemical breakdown
of plastic waste into basic components to rebuild new polymers.

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Q&A WITH CYNTHIA GRANEY

EXECUTIVE DIRECTOR
PACKAGING DEVELOPMENT, CLINIQUE

What is your role at The Estée Lauder Companies?

I am a Packaging Developer for Clinique. We take a package concept and
help make it real, from a design, sustainability and cost perspective. I like
to say that we make Marketing and Creative’s dreams come true!
It’s an exciting job because there is always so much to consider: cost,
timelines, creative vision, consumer experience and so on. At the same time,
I always need to ask: how will this packaging protect the product? How will
it perform in transit? How will it be disposed?

Describe a sustainable packaging project you’ve worked on.

We recently developed a set for Happy, the Clinique fragrance. These
sets require secondary packaging, which is packaging for product already
in a package. If the secondary packaging is a set up box, it often has a
plastic vacuum form that holds the products in place. In the set up box
for our set, we were able to move away from plastic trays and create ones
made from FSC-certified paper—not an easy task, as we have stringent
transit tests. Other paper structures tend to crumble, but this one holds
up very well.
We are always working towards the Company’s sustainability goals and we
want to get there as soon as possible. However, it is a journey! For example,
for secondary packages that still require see-through windows on the box
covers, we can use plastic that is made of 25% PCR material. The first step is
putting in PCR where we can; the next step is getting rid of plastic altogether
in the case of a window box.

How do you work with other brands?

We work across brands whenever it makes sense. For example, if one of us
finds a solution to a problem we are all trying to solve, we share it within the
group. This also goes for things that don’t work. We share our hits and our
misses so that we are all collectively working towards our sustainability goals.

What is your outlook for packaging?

Packaging is complex. There are so many elements to address and things are
always evolving. I recently attended a packaging event with representatives
from different industries. I looked around and realized all of us were working
to achieve the same thing—sustainability in packaging. It was inspiring!
We all need to do what we can to improve, little by little, both companies and
consumers. And we need to continue to educate each other along the way.

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PARTNERING WITH ACADEMIA

YALE UNIVERSITY
For the second year in a row, we have partnered with Yale University’s School
of Forestry to study how we can further improve our packaging footprint. In fiscal
2020, we continued research on outbound packing materials used for e-commerce
distribution to improve shipping efficiency and reduce environmental footprint.

GEORGIA TECH UNIVERSITY

We are also working with Georgia Tech University. Students in the H. Milton Stewart
School of Industrial and Systems Engineering and in the School of Public Policy have
generated five white papers on material selections to assist our brands with lifecycle
analyses on select packaging in our portfolio.

WESTERN MICHIGAN UNIVERSITY

In fiscal 2020, we began a relationship with Western Michigan University’s (WMU)
paper pilot plant to test and certify that our paper-based secondary packaging
materials are recyclable. WMU has certified labs and are a leading authority to test
repulpability and recyclability for paper packaging.

TRAININGS AND WORKSHOPS

Keeping employees and suppliers up to date on sustainable packaging initiatives and progress is key to our success. Through
in-person and virtual workshops, we can share information and capture new ideas and helpful feedback. In fiscal 2020, we:

• Hosted our first Supplier Sustainability Day. During the full-day event, a cross section of current and prospective suppliers
presented their sustainability innovations. Among the approximately 200 attendees were package developers, designers,
marketers, procurement professionals and senior leaders. As a result of the ideas shared, we were able to formulate strategies
to deliver on our sustainable packaging goals, including greater utilization of advanced recycling.

• Held three sustainability workshops, training more than 300 employees. The objective of the training was to explain our
packaging goals in detail and provide corporate guidelines to allow our teams to more easily design for sustainability.

• Hosted environmental webinars with external experts from Lorax EPI. The webinars provide details on up-to-date regulation
changes and proposed changes around the world as well as news from retailers, Material Recovery Facilities and recyclers.

• Conducted three Association of Plastic Recyclers training sessions to further educate package developers, designers,
marketers and procurement professionals regarding designing for recyclability.

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Roberto Magana, Senior Vice President, Chief Procurement Officer, speaks at Supplier Sustainability Day.
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 ELC FAMILY
VALUES
ROOTED IN THE LAUDER FAMILY VALUES, OUR
CULTURE IS BASED ON RESPECT FOR THE INDIVIDUAL,
UNCOMPROMISING ETHICS AND INTEGRITY,
GENEROSITY OF SPIRIT AND FEARLESS PERSISTENCE.

We encourage employees to embody Mrs. Estée Lauder’s legacy of the “challenger spirit”
and to embrace continuous growth and personal and professional development. We believe
every employee is empowered to lead, regardless of where they sit. Our “Leadership from
Every Chair” approach is an extension of our philosophy that all viewpoints and opinions
can add value and that every voice deserves to be heard.
Our culture can thrive only in a workplace that is safe, supportive and inclusive, which
is why we are committed to promoting a sense of belonging and inclusivity that celebrates
differences and unites us in a common purpose. Respecting and valuing the unique identities
of everyone we touch—from our employees to our consumers—we create beloved
products and experiences that welcome, surprise and delight individuals around the world.
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 ELC FAMILY VALUES

MANAGING THROUGH THE COVID-19 PANDEMIC

The importance of effective communications with our employees has
been reinforced by COVID-19- related challenges. We rely on a variety
of channels to maintain open dialogue and to provide regular updates
on our response to the pandemic, including the global MyELC intranet,
employee interactive apps and social media tools, town hall meetings,
global roundtables, newsletters, e-mails and videos.

Our senior executives have offered words of encouragement, unity and

support, and outlined specific actions responsive to immediate needs as
well as plans for a strong recovery. In addition, we have shared guidelines
on how to demonstrate our values of inclusion and diversity, stay healthy and
safe and take advantage of extended healthcare services and crisis benefits.

We have also offered practical advice on new ways of working, with our
Human Resources and IT teams creating comprehensive toolkits to support
remote work and facilitate employee connectivity and productivity. These
resources have supported employees and managers in co-creating flexible
work arrangements responsive to both business objectives and family
and personal obligations.

Our global team has continued to keep our business moving forward across
brands, regions, functions and channels. While many employees are able
to work from home, there are other employees within our manufacturing
and distribution centers as well as supporting functions whose roles and
responsibilities are dependent on on-site physical presence. We are carefully
managing through these unique scenarios, with every decision made through
the lens of prioritizing employees’ health and safety.

During this unprecedented time, we have been guided by our values of

treating our employees with the utmost respect and fairness and honoring our
civic responsibilities to the global communities we serve, while remaining
focused on maintaining our company’s long-term growth. We have taken
prudent financial measures to enable us to help protect our people as best
as possible, including the temporary reduction of senior- and executive-level
employees’ salaries. Despite these actions, it was necessary for us to take
additional difficult steps, including furloughing and laying-off some of our
workforce. We have endeavored to manage through this time with sensitivity
and care.

THE CORPORATE ATHLETE PROGRAM

To support employees’ personal well-being during shelter-in-place orders, we created the

Corporate Athlete Energy for Performance program, a compilation of energy management
videos, virtual events, an online community forum and practical tools. The program
helps participants make smart investments in personal energy and achieve greater work-life
balance by focusing on physical, emotional, mental and spiritual health. From March
through June 2020, more than 1,000 employees globally participated in this program.

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 ELC FAMILY VALUES

The Estée Lauder Companies Intern Program brings talented young adults into our organization each year.

LISTENING TO EMPLOYEES
We are continuously reinventing the future of beauty, and our ability to anticipate opportunities and
challenges in the constantly evolving landscape is a competitive advantage. We listen intently to our
employees’ needs and concerns.

The Estée Lauder Companies conducts formal company-wide employee-engagement surveys to gather
feedback and measure engagement levels across the organization. In fiscal 2020, our most recent survey
year, we increased employee outreach through use of SMS/text messaging communication. This enabled
us to reach more of our retail population, and as a result we saw an increase in survey participation. Survey
results revealed that we have a strong and positive culture with highly engaged employees. Engagement
has risen significantly since fiscal 2017 with many of our engagement drivers remaining consistent.

In fiscal 2020, we aimed to improve employee sentiment towards career development, recognition,
flexibility and transformational changes throughout the organization. Efforts like The Reset Day (providing
employees an extra paid day off), LinkedIn Learning and Future of Work discussions have taken our
organization in a positive direction. We continue to address areas for improvement and remain committed
to being responsive to employees.

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EMPLOYEE BENEFITS
We offer full-time employees a compelling and competitive benefits package that
includes health, survivor and wellness benefits, and retirement savings plans. Specific
benefits are based on employees’ global location and are aligned to the requirements
of local and national regulations.

Family-related benefits for eligible U.S. employees include 20 weeks of paid

parental leave, a back-to-work flexibility program and an assistance program to
reimburse employees for up to $10,000 of qualified expenses related to the adoption
of a child—regardless of an employee’s gender, marital status or sexual orientation.
As of fiscal 2020, U.K. and Ireland-based employees also receive 20 weeks of fully
paid parental leave. Education-related benefits for eligible U.S. employees include
a student loan contribution program, offering up to $100 per month towards eligible
loans with a lifetime maximum of $10,000, and a tuition-reimbursement program,
which offers reimbursement for pre-approved academic courses.

In response to COVID-19, to further assist U.S.-based employees we introduced

a COVID-19 Virtual Triage service and added a Crisis Care feature to our Back-Up
Care program with Bright Horizons, which included providing an additional 57
days of care per family member, for a total of 72 available Company-subsidized
days of care for the 2020 calendar year. To assist employees globally, we launched
Rapid Response COVID-19 counseling hotlines in 33 non-U.S. countries. In addition,
we accelerated the launch of “Work Life Connections,” our new global employee
assistance program (EAP), introducing it internationally in June 2020 in more than
45 countries, and launching it in the United States on August 1, 2020.

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 ELC FAMILY VALUES

ELC’s Employee Resource Group Open House Event in NYC

INCLUSION & DIVERSITY FEMALE REPRESENTATION

AT EVERY LEVEL
At The Estée Lauder Companies, we treasure our inclusive culture, (AS OF JUNE 30, 2020)
where everyone is welcome. We embrace the beauty of belonging,
enabling our diverse workforce to generate the innovative products
65.7%
of STEM employees*
and practices that make us the most creative, flexible and dynamic
company in our industry. 55.3%
We are proud of our history of publicly driving awareness and of employees Vice President
and above
acceptance around the world and for standing up for the rights of
individuals in the workplace and beyond. Our vision is to be the
most inclusive and diverse prestige beauty company in the world,
43.8%
of our Board of Directors
with global recognition as the employer of choice for diverse talent
and the brands of choice for diverse consumers.

70 * STEM is defined as ELC employees in job functions and sub-functions that fall into Science, Technology, Engineering and Mathematics (STEM).
 ELC FAMILY VALUES

OUR MANAGEMENT APPROACH

Our Chief Inclusion and Diversity Officer is responsible for driving our efforts to create a working environment that supports and
celebrates all identities. This role, established in 2004, reports to the Executive Chairman, William P. Lauder, ensuring Inclusion
and Diversity (I&D) remain top priorities for the organization.

Our Global Diversity Council, formed in 2006, is composed of a select group of our most senior leaders and co-chaired by our
Executive Chairman and our President and CEO. The council meets quarterly and oversees the execution of the inclusion and
diversity strategy. In addition, it provides informal support and guidance to the Inclusion and Diversity team on a regular basis.

The Inclusion and Diversity team also works closely with our brands, each of which has an Inclusion and Diversity champion.
These champions are passionate about inclusion and diversity and are dedicated to fostering inclusive environments and initiatives
for our workforce and consumers. Each brand champion also has a business partner from the Inclusion and Diversity team, who
assists with strategy development and implementation.

OUR COMMITMENT TO EQUITY

We at The Estée Lauder Companies believe that we have an important
responsibility to advance equity across our organization and within
our communities. Behind every action we take as an organization is our
fundamental value of respect for the individual experiences of every
single one of our employees and our guiding principle of creating a
culture of belonging. We have taken several actions to continue to
cultivate a community of trust and transparency, including the decision
to engage the expertise of a labor economics consultant from a globally
reputable firm to assist us in completing a pay equity study for our global
workforce. As part of this study, we conducted an in-depth statistical
analysis of employee compensation, based on like-for-like jobs,
considering factors such as grade, experience, time in role, location
and performance, among others.

All else being equal, the results of this study shows that globally, there is a
modest statistically significant pay gap for women, who earn 98.2 percent
of what men earn and that, overall, in the United States, there is statistical
parity with White employees for Black and LatinX as well as other Non-
White employees collectively, resulting from a small gap in the aggregate. SUPPORTING BUSINESS STANDARDS FOR
We are strongly committed to closing the remaining gaps and believe LGBTI COMMUNITIES
that gender and racial pay parity is an important step towards achieving In fiscal 2020, we were proud to announce our
full equity in all aspects of employment at The Estée Lauder Companies. support of the United Nations’ Global LGBTI
We also believe that achieving equity requires a holistic approach; one Standards of Conduct for Business to support the
that further invests in our diverse talent through career advancement, business community in tackling discrimination
development programs, hiring practices and enhanced talent management against lesbian, gay, bi, trans and intersex (LGBTI)
to ensure sustainable progress over the long term. We already have many people. The Standards, produced in collaboration
programs underway in support of this, such as the Women’s Leadership with the Institute for Human Rights and Business,
Network and Racial Equity Program, that we will continue to expand and build on the UN Guiding Principles on Business
scale. We are developing a strategy to close any existing pay gaps in a way and Human Rights and reflect the input of hundreds
that addresses identified sources of pay differences and protects against of companies across diverse sectors.
their re-emergence over time.

COMMITTED TO ACHIEVING GENDER EQUITY

Mrs. Estée Lauder was a trailblazer for women in leadership. In the 75 years
since our founding, we have honored her legacy of leadership and challenging
the status quo.
In the spirit of our founder, we commit to promoting gender equity and
achieving gender equality at The Estée Lauder Companies while standing with
women around the world.

For more information, please see pages 25 and 75.

Tracey T. Travis, Executive Vice President of Finance and Chief Financial Officer, and Deirdre Stanley, Executive Vice President and General Counsel, speaking at a
71 Women’s Leadership Network event.
 ELC FAMILY VALUES

INCLUSIVE BEAUTY I&D EDUCATION AND TRAINING

ADVISORY BOARD Training is one of the primary ways we promote inclusion and celebrate
diversity on a global level. We offer a mix of in-person trainings, eLearning
As a consumer-driven organization, we
and other digital options.
embrace and serve a consumer base that
is inclusive and representative of the High-Touch Inclusion
diverse world in which we live. In fiscal Our foundational in-person training focuses on enhancing self-awareness
2020, we launched our first-ever Inclusive and valuing different perspectives. Since its inception in fiscal 2014, thousands
Beauty Advisory Board. This internal of employees from more than 25 countries have participated in High-Touch
team was formed in partnership with our Inclusion. In fiscal 2020, we began offering virtual seminars in order to provide
Consumer Insights and Corporate Innovation all full-time corporate employees access to this education.
teams. It brings together 28 top performers
representing a multitude of ethnicities and Unconscious Bias
generations who work across all levels This course tackles the way we unknowingly develop and perpetuate false
of our organization—from receptionist to and unfair stereotypes. In fiscal 2020, we began offering virtual seminars in
vice president. Their objective is to advise order to provide access to all full-time corporate employees.
brands on how to reach a more inclusive
consumer base. Inclusive Leadership
This highly interactive seminar explores the benefits of inclusive leadership
and focuses on three competencies: promoting a sense of belonging,
enhancing cross-difference competency and helping team members reach
their full potential. This course was piloted in fiscal 2020 and will be rolled
out to corporate employees, managers and above, in the United States.

We Love Retail
As of July 1, 2020, more than 8,600 store and counter managers across 60+
countries and in 16 different languages have access to the introductory I&D
module in the We Love Retail program created by our Global Learning and
Development team. We Love Retail is our flagship onboarding program for
retail managers globally.

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THE ESTÉE LAUDER COMPANIES CELEBRATES BLACK HISTORY MONTH

In February 2020, we celebrated Black History month with a series of events highlighting African American achievements,
contributions and sacrifices.

BLACK, BROWN AND BEYOND: The Beauty of Our Diaspora

Our capstone event brought together a panel of leaders, creative artists and change agents to examine themes of identity
and culture.

CHAMPIONING DIVERSITY: A Conversation with Minda Harts

We welcomed Minda Harts, author of the book The Memo: What Women of Color Need to Know to Secure a Seat at the
Table, for an intimate keynote address. Harts spoke about the need for creating equitable, inclusive work environments and
how to champion intersectional inclusion and diversity in the workplace.

JUST MERCY: Screening and Criminal Justice Reform Discussion

The Company’s Network of Black Leaders and Executives ERG (NOBLE) hosted a theater buyout for employees to view
the film Just Mercy, a legal drama based on civil rights defense attorney Bryan Stevenson’s work to free a wrongly condemned
death row prisoner.

M∙A∙C BEAUTY BEYOND BOUNDARIES

M∙A∙C Cosmetics hosted “Beauty Beyond Boundaries, M∙A∙C Beyond February.” The program brought together a panel of
experts to discuss the dynamic movers of Black culture and beauty and how Black creatives are finding new way to engage
with their audiences.

Celebrating Black History month

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ENGAGING WITH THE

NEXT GENERATION
To achieve our vision of becoming the most inclusive and
diverse prestige beauty company in the world, we must
engage with and attract prospective job candidates from
a wide and varied pool. Since fiscal 2019, we have been
attending career fairs at Historically Black Colleges and
Universities in the United States, including Spelman College,
Morehouse College, Howard University and Clark Atlanta
University. In fiscal 2020, we widened our college outreach
program to include Hispanic Serving Universities including
Baruch College and The City College of New York.

M∙A∙C Cosmetics and Aveda Sponsor Howard

University 21CAP Program Visionaries Creative ERG hosts a gathering

The Estée Lauder Companies was the first beauty company

to become a corporate sponsor of Howard University’s EMPLOYEE RESOURCE GROUPS (ERGS)
21st Century Advantage Program (21CAP), where Fortune
Our ERGs help propel innovation by bringing together different
500 companies “adopt” undergraduate students to help them
perspectives, experiences and ideas from employees at all levels.
enhance their business skills and professional development.
They are typically formed around a common social identity
In fiscal 2020, M∙A∙C and Aveda each served as the “parent” such as gender, race, ethnicity, sexual orientation, experiences
company for 15 and 18 Howard University Freshman and such as military service or a life stage such as parenthood. All
Sophomore business students, respectively, providing real-life ERGs are inclusive and are open for any full-time employees to
business opportunities with the brands and mentorship during join, inspired by the belief that “you don’t have to be to belong.”
the school year. Each student was assigned a mentor who
provided feedback on their specific brand assignments In fiscal 2020, we saw increased participation in ERGs, with 38
as well as personal career advice. The students traveled to active ERGs worldwide in 11 countries with membership of more
each brand’s headquarters to present their marketing plans, than 4,500 employees globally. Five new ERGs were launched
immerse themselves further in the business and speak with in fiscal 2020, including Visionaries, for creative professionals,
key stakeholders in the Company about their career paths and Mental Health and Wellness, an ERG in the United Kingdom
and the brands’ commitments to inclusion and diversity. focusing on mental health and wellness in the workplace.

“
wELCome is our ERG aimed at elevating the
reputation of the Company as the employer
of choice for LGBTQA talent. By being a leader
of wELCome in Hong Kong, I have a chance
to provide tangible support to employees and to
advance important social issues such as inclusion
and diversity. The ERGs illustrate how strong the
family culture is here and how many layers it has.
Participating in wELCome makes me proud
to be part of the ELC family!
“

CASPER SUN
Consumer Engagement Director,
Too Faced, Hong Kong

Celebrating Pride at a wELCome ERG Event

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 ELC FAMILY VALUES

Sara Moss, Vice Chairman; Tracey T. Travis, Executive Vice President of Finance and Chief Financial Officer; Jane H. Hudis, Executive Group President; and Marilu Marshall,
Senior Vice President, Global Human Resources, and Chief Diversity Officer, at a Women’s Leadership Network event.

WOMEN’S LEADERSHIP NETWORK

One of our largest ERGs is the Women’s Leadership Network (WLN). The WLN provides opportunities for women to
better leverage and expand their resources, knowledge and professional insights to advance personal and business successes
on a global level.

The WLN drives membership engagement through inspiring initiatives. The cornerstone “HerStory” series invites female
leaders from both within the Company as well as from various outside industries to speak about their personal experiences
and share valuable insights. In fiscal 2020, WLN began making these events available to viewers worldwide in livestreamed
and videotaped formats.

The WLN’s sponsor and mentorship program pairs junior employees with more senior level employees for a 12-month
duration. The objective is to elevate the next generation of talent with custom programming designed to develop business
acumen among participants. After a successful pilot of the program, the WLN developed its second class of participants
in fiscal 2020.

In fiscal 2020, two micro-networks were formed under the umbrella of WLN: Women in Supply Chain (WSC) and Women
in Tech (WIT). Both networks focus on engaging, informing and inspiring women to reach their highest potential by providing
essential business tools and assets to women in male-dominated fields. In addition to growing within North America,
WLN officially kicked-off its global expansion with launches of WLN London and WLN Paris, furthering the Network’s global
presence in EMEA and the United Kingdom.

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LEARNING & DEVELOPMENT

We aim to foster an environment of curiosity and to create a workplace that encourages continuous
learning and development. We provide learning and development opportunities to all employees—
from our most recent hires to our most seasoned executives.
We determine which learning and development needs are most essential to support our business
strategy. Key areas of learning that the organization has deemed critical to employee success are data
and analytics, digital skills, advanced marketing capability, accelerated omnichannel retail capability,
sustainability behaviors, inclusion and diversity and people leadership. With a focus on developing
critical capabilities for long-term growth, we seek to provide our talent with core and advanced
skill-building opportunities utilizing a mix of digital learning, virtual instructor-led trainings and,
where appropriate, classroom experiences.

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In fiscal 2020, learning engagement rose significantly with

our flagship enterprise learning programs contributing to
the increases. For example, we recognized 2,200 store and
counter managers globally who graduated from our award-
winning 32-hour digital retail manager training program,
We Love Retail, resulting in 76,000 courses completed,
bringing the historical total to 230,000 courses completed.
We also hosted more than 450 in-person and virtual “live”
learning events to meet the evolving needs and interests
of our employees. Topics included data analytics, digital
skills, manager development, change leadership and agility,
working effectively, inclusion and diversity and well-being
best practices.

In response to COVID-19, we have adjusted and

reprioritized our learning offerings and delivery mechanisms
to meet the shifting needs of our employees who were
working from home. These changes include delivering
learning experiences around subject matters such as
managing remotely, mental health awareness and building
resilience during uncertain times. Traditional in-person,
facilitator-led sessions have pivoted to virtual instructor-led
delivery for a variety of topics. In addition, we continue
to curate digital content to support “business as usual”
focus areas, such as performance development, as well
as material of social relevance around racial justice and
inclusion and diversity.

PARTNERING WITH LINKEDIN LEARNING FOR ENHANCED

PROGRESS TOWARD LEARNING OPPORTUNITIES
OUR GOALS
Since we became the first prestige beauty company to partner
GOAL: with LinkedIn Learning in fiscal 2018, we have more-than 11,500
We are committed that by the end of calendar year 2020, employees who activated their complimentary accounts to
100% of our employees worldwide will have access to training participate in digital learning initiatives on the platform. We
on basic sustainability and corporate social impact programs. recently expanded access to achieve a total reach of 30,000
employees globally. As of fiscal 2020 end, our comprehensive
We are on track to launch a virtual learning experience by LinkedIn Learning activity was:
the end of calendar year 2020 to meet the goal of providing
access to sustainability training to all employees. The training
will be available to all employees worldwide and will
40,960+
courses completed
allow them to understand the Company’s citizenship and
sustainability goals, our strategy to reach those goals and
provide recommendations for how each employee can take
personal action in support of citizenship and sustainability.
1,099,396+
videos viewed

54,126+
hours spent advancing our learning objectives

5 hours and 10 minutes

average time per viewer

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LEADERSHIP DEVELOPMENT
Leaders motivate, inspire and drive lasting change in an organization. We have developed a set of High-Performance Leadership
Competencies (HPLCs) to help employees grow the skills, knowledge and behaviors needed to cultivate strong leadership
capabilities. HPLCs are used in individual goal-setting and performance evaluations, with a focus on leveraging individual
strengths on employees’ career journeys. Our President and CEO, Fabrizio Freda, further reinforces the HPLCs by engaging
in yearly dialogue with employees through “Leadership from Every Chair.”

OUR SIGNATURE LEADERSHIP PROGRAMS

CEO Global Presidential Program

The CEO Global Presidential Program is a bespoke, high-touch
global rotation program that supports the strategic priorities
within our brands, regions, functions and channels. The program
recruits a diverse group of highly talented recent graduates
(BA/BS or MA/MS/MBA) and develops them through strengths-
based coaching and mentorship and a series of curated
on-the-job learning experiences over an 18-to 24-month period.
Participants discover and leverage their strengths to find their
best fit within the organization. The program cultivates high-
performing leaders who learn to be agile, creative and innovative
by building capabilities and business acumen. The program
includes approximately 70 active participants across six regions.
Romelle Morris, Global Presidential Program participant fiscal 2020

CEO Global Reverse Mentor Program

The CEO Global Reverse Mentor Program pairs Executive
Senior Leaders with high-performing, digital savvy Millennial
and Gen Z employees so that they can share insights and
ideas. Founded by President and CEO Fabrizio Freda in 2015,
the program’s goal is to help leaders understand the next
generation of consumers and their purchasing behaviors while
creating a network of young talent empowered to make a
positive impact on the business. More than 560 Reverse
Mentors and more than 350 Executive Senior Leaders in 29
affiliates have participated in reverse mentoring since the
program was established.

The William P. Lauder Business Symposium

at Wharton
Effective Decision-Making in a Fast-Changing World, held
annually at the Wharton School of the University of Pennsylvania,
brings together high-potential leaders representing our brands,
regions, functions and channels with world-class faculty,
executive leadership and inspirational industry guests. Hosted
by Executive Chairman William P. Lauder, this executive
education program reflects his philosophy of learning through
exposure to a variety of diverse perspectives and provides
participants practical insights inside the classroom as well as
unique opportunities for experiential application beyond it.

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 ELC FAMILY VALUES

Employees in our Tokyo offices

DEVELOPING OUR EMPLOYEES

High performance is an integral part of our culture and the foundation for our ability to consistently
deliver High-Touch services and experiences. Our corporate-wide Performance Development Plan
(PDP) covers all office-based employees across brands, regions, functions and channels. The PDP
provides a single structure for employees and their managers to set goals, have ongoing coaching
conversations and review performance at the end of each year.

In fiscal 2020, we deployed the PDP in a digital format to more than 16,000 employees in all regions.
Digital PDP offers greater transparency around setting goals and receiving feedback. In addition to the
ability to track, edit and share goals, employees also can better provide and receive feedback from
colleagues and stakeholders.

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HEALTH & SAFETY

We are committed to providing a safe and healthy workplace for our employees at
all times. We remain a leader in prestige beauty with regard to safety and are proud
of the progress we’ve made to establish safe working environments for our employees.
We have robust policies in place and provide ongoing communications to our
employees to keep them engaged and aware of safety in their daily lives. We want all
employees to be conscious of their work environment and engage in proactive safe
behaviors, which are critical to reaching our ultimate goal of zero workplace incidents.

IN FISCAL 2020:
ZERO RECORDABLE ACCIDENTS
Achieved zero recordable accidents across many of our
facilities, including two manufacturing sites, 23 distribution
centers and five Research and Development (R&D) sites

53 NATIONAL SAFETY AWARDS

Received 53 National Safety Awards in five categories,
across 21 supply chain and R&D facilities and 10 North
America brand operations, with some facilities receiving
multiple awards

TRAINED 12,800+ EMPLOYEES

Trained 12,800+ employees on various safety topics
including ergonomic awareness, lab safety and introduction
to safety leadership

IDENTIFYING UNSAFE CONDITIONS

Received 6,800+ Take Action! cards identifying unsafe
conditions or near-miss events

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 ELC FAMILY VALUES

PROGRESS TOWARD
OUR GOALS
GOAL:
We will drive safety to continue decreasing
the total incident rate to ensure continued
world class–leading levels, with a goal
of 0.15 by the end of calendar year 2025.

We achieved a total incident rate of

0.23 in fiscal 2020, a decrease from 0.25
in fiscal 2019. Our global total incident
rate has decreased by 86% between fiscal
2009 and fiscal 2020.

OUR MANAGEMENT APPROACH

Safety is overseen by the Executive Vice President, Global Supply Chain, and managed by the Vice President of Global
Environmental Affairs and Safety (EAS). There is a global EAS team covering supply chain, research and development,
retail and offices, with facility-level EAS management reporting into this team.

Our Environmental Health and Safety Policy establishes the standard we require of our workplaces for all employees,
contractors and visitors. Our global EAS management team monitors and implements this policy throughout our
manufacturing, distribution and R&D sites. The policy is reviewed on an annual basis, and each site must adopt and
sign-off on the policy each year.

We have a global procedure for hazard and risk assessment that we require all our sites to adhere to and implement.
We include safety in our internal audits that occur at each facility approximately once every two years.

Our safety program is fully integrated into our environmental management system, which in turn has been certified
to ISO 14001 standards at our manufacturing sites. As part of maintaining our certification, we continuously improve
our environmental and safety management and performance.

Safety has always been central to our company, but it has become an even stronger focus as we continue to navigate
through the COVID-19 pandemic. During this challenging time, we have built on our strong culture of best-in-class
safety and have come together to protect the health and well-being of our employees, beauty advisors, consumers
and partners. For example, we have adjusted the health and safety requirements across our facilities to support our
employees with guidance from our Medical Advisory Board. During the height of the pandemic, some of our facilities
were temporarily shut down. For those that remained operational, we implemented a series of measures to minimize
the risk of exposure, including modified work schedules (employees working alternating weeks), enhanced cleaning,
sanitation and hygiene protocols at each site, temperature monitoring and personal protective equipment (e.g., face
masks), along with social/physical distancing guidelines and associated measures.

Read more about the Medical Advisory Board and COVID-19 response efforts on pages 14-15.

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ENGAGING EMPLOYEES IN
PRIORITIZING SAFETY
“
Safety is central to our corporate values
We are committed to providing all employees with the tools
to practice safe behaviors, and we encourage both individual and always a top priority for our employees.
and collective accountability for safety. To keep safety top of We rely on continuous participation and
mind for our employees across our sites (including manufacturing,
distribution, R&D, retail and office locations), our global EAS
awareness of each and every individual
team runs campaigns throughout the year highlighting specific to ensure our goal of zero injuries is both
safety issues, including ergonomics and how to prevent slips, attained and maintained.
“
trips and falls. We ask employees to renew their commitment
to actively caring about safety every June.
In addition, our Behavior Based Safety (BBS) program reinforces WOUTER CLAEYS
our safety culture through employee-led initiatives and Manager, Environmental Health and Safety,
communications around best practices. In fiscal 2020, we had EMEA West Hub (Oevel Hub)
41 BBS Steering Teams across 25 facilities in 12 countries. These LEN VAN OERLE
teams supported more than 4,600 employees, completed more Executive Manager Operations,
than 35,500 BBS observations and developed and implemented EMEA West Hub (Oevel Hub)
more than 530 projects to improve safety and ergonomic
practices at their sites.

WELLNESS
We support our employees’ well-being and connect
employees with healthcare benefit programs, fitness and
mindfulness classes, educational support covering various
financial and emotional health topics and robust wellness
programs. Programs offered are locally relevant and vary
by country.

Virtual yoga offered as part of our wellness program during COVID-19

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A WINNING SAFETY CULTURE

We received a total of 53 National Safety
Council (NSC) workplace safety awards
in five categories for significant health
and safety achievements across the Supply
Chain, R&D and North America field
operations for calendar year 2019. The NSC
awards represent industry leadership in
safety and exemplify our Actively Caring
commitment to the safety and well-being
of all our employees.

SAFETY IN ACTION
MANUFACTURING
In fiscal 2020, 30 manufacturing, distribution and R&D facilities globally achieved
zero recordable accidents. Our Bentley manufacturing site in Ontario, Canada,
further achieved five years without a recordable injury. These milestones speak
to the commitment of our employees around the world in working safely and
speaking up when they see unsafe activities to avoid injuries.
Additionally, our distribution center in Rancho Dominguez, California, celebrated
10-plus years without a lost time injury. While our goal is to avoid employee injuries
of any kind, lost time injuries are more severe and cause an employee to be away
from work, so ensuring safety measures are in place to avoid those types of cases
is critical.

RETAIL
“Safety Gems” is an award program designed to recognize our North American
free-standing stores that meet and exceed a collection of safety metrics over a
designated time period. Metrics include completing monthly safety checklists,
sharing monthly safety topics with on-site employees and providing feedback
on safety to the corporate safety team.
In fiscal 2020, we recognized more than 70 stores across North America for their
excellence in safety through the “Safety Gems” program. Our global EAS team
is currently exploring how to implement similar programs in other regions and
retail environments.

LABORATORIES
Laboratory workers are exposed to unique hazards that require specialized
protective measures. For this reason, we created A Lab Safety First: Safety Training
Series for Lab Safety Reps program in March 2020, providing in-depth safety
training and resources. Participants in this 10-month program focus on a different
element of lab safety each month, attending sessions via Skype and successfully
passing the corresponding quiz. The inaugural class roster includes more than 80
employees from 13 global sites. Participants also have access to the materials to
createsite-specific safety trainings to share with their colleagues.

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 CITIZENSHIP
AS GLOBAL CITIZENS, WE RECOGNIZE THAT
OUR SUCCESS IS INEXTRICABLY LINKED TO
THE COMMUNITIES IN WHICH WE SOURCE,
LIVE AND WORK.

We also know that global challenges require collaborative

solutions to create a better world and better outcomes for
future generations. Through our Citizenship initiatives,
we work together with our partner organizations to tackle
these challenges, drawing on the Lauder Family values
of fearless persistence and generosity of spirit.

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DELIVERING POSITIVE IMPACT PROGRESS TOWARD

As a global company, we have many opportunities for meaningful OUR GOALS
engagement with social impact causes that matter to our employees, GOAL:
customers and partners. In places where we work, source or sell our By the end of calendar 2020, our
products, we dedicate resources to address issues focused around three programs and grants focused on
pillars: health, education and the environment. health, education and environmental
programs will impact the well-being
of 10 million individuals around
We make financial, product, matching and in-kind donations across
the world. *
our company, our brands and through The Estée Lauder Companies
Charitable Foundation (ELCCF). Fueled by our values and employees’ Over the last two years, our
programs and grants have positively
passions, the ELCCF’s mission is to improve the well-being of our diverse
impacted the lives of more than
global communities, with an emphasis on women and girls. In addition, 20 million individuals worldwide.
we support organizations through our robust employee volunteering Our success in meeting this goal
program. Our Global Corporate Citizenship and Sustainability team is will be carried forward through
continued health, education and
responsible for the management and execution of our citizenship work.
environmental initiatives funded
by the Company and ELCCF.
* Impact associated with fiscal 2019 grants
tracked in fiscal 2020

ELCCF’S THREE PILLARS

HEALTH EDUCATION ENVIRONMENT

$9.5M In response to the COVID-19 pandemic, ELCCF has accelerated nearly

$9.5 million in grants to provide current grantee partners with flexible
funding in this time of need. Read more on page 14.
IN GRANTS

GRANTS TO SUPPORT RACIAL EQUITY AND SOCIAL JUSTICE

In fiscal 2020, The Estée Lauder Companies Inc., its brands and the Lauder family pledged to give, including through The Estée
Lauder Companies Charitable Foundation and the Company’s matching of employee gifts, a total of $10 million over the next
three years to support racial and social justice and to continue to support greater access to education through groups such as
NAACP Legal Defense and Educational Fund, Inc., Equal Justice Initiative and The Young Women’s Leadership Schools
(TYWLS), a program of the Student Leadership Network.

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HEALTH
HOPE FOR A CURE UNITES US ALL
#TIMETOENDBREASTCANCER
Breast cancer is the most common cancer in
women worldwide. The Estée Lauder Companies
has been a leader in the global breast cancer
movement since Evelyn H. Lauder co-created
the Pink Ribbon and started The Breast Cancer
Campaign in 1992, inspiring meaningful action
and impact against the disease. As our largest
corporate social impact program, The Estée
Lauder Companies’ Breast Cancer Campaign
(The Campaign) unites people around the world
in The Campaign’s mission to create a breast
cancer-free world. The Campaign is a true
testament to who we are as a company, the
dedication of our people, our family values and,
most importantly, the lives we can have a
positive impact on around the world through
our efforts as global citizens.

Around the world, we are proud of how The Breast

THE ESTÉE LAUDER COMPANIES’ Cancer Campaign continues to positively impact our global
BREAST CANCER CAMPAIGN communities in so many ways:
Through the collective support of our consumers, employees
and partners worldwide, The Campaign has:* EDUCATION AND EARLY DETECTION
• Raised more than $99 million globally, funding lifesaving Highlighting the importance of education and early detection
research, education and medical services by convening discussions with medical experts and thought
• Supported more than 60 breast cancer organizations globally leaders as well as producing informative materials

• Distributed approximately 173 million pink ribbons at our

BUILDING AND EXPANSION
brands’ beauty counters worldwide
Supporting the building and expansion of care centers to
• Mobilized our diverse employees worldwide
treat breast cancer patients

MAMMOGRAMS AND SCREENINGS

Funding medical resources including access to mammograms
and screenings

SUPPORT, THERAPY AND COUNSELING PROGRAMS

Positively impacting people with breast cancer and their families
through support, therapy and counseling programs

Real progress against this disease has been made, and we are MEDICAL RESEARCH
proud to inspire action through our global community. We Funding medical research throughout the world
continue to transform hope into impact that positively affects
people everywhere.

86 *From 1992 through June 30, 2020

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RESEARCH IN ACTION
The Estée Lauder Companies’ Breast Cancer Campaign has raised more than $99 million dollars globally—with more
than $80 million funding 321 medical research grants through the Breast Cancer Research Foundation® (BCRF). BCRF
was also founded by the late Evelyn H. Lauder and is The Estée Lauder Companies’ leading partner in The Campaign.

As the highest-rated nonprofit breast cancer organization in the United States, BCRF is dedicated to advancing the world’s
most promising research to eradicate breast cancer. The Estée Lauder Companies is the largest corporate donor for BCRF,
funding a total of 33 research grants in fiscal 2020 and BCRF investigators in seven countries across the globe.

GLOBAL IMPACT
In every region where we operate, The Campaign supports local
organizations aligned to our goal of funding research, education
and medical services. Here are some highlights of our impact:

MEXICO
Since 2013, ELC Mexico has supported Fundación de Cáncer de
Mama (FUCAM) in their mission to seek early diagnosis and provide
specialized breast cancer treatment, with emphasis on the most
vulnerable and marginalized socioeconomic groups in Mexico.
FUCAM provides education and awareness about the importance
of early detection and supports the training of specialists in breast
radiology, treatment, research and rehabilitation.

KOREA
Since The Campaign’s 2001 inception in the region, ELC Korea has
maintained its long-standing partnership with the Korean Cancer
The Estée Lauder Companies BCRF-Funded Researcher Jill Society (KCS) to support public education, out reach initiatives and
Bargonetti (PhD, Chair, Molecular Cellular and Development
PhD Subprogram in Biology at the City University of New York medical services for breast cancer patients who reside in low-income
Graduate Center) areas of the country.

SOUTH AFRICA
For the past 16 years, ELC South Africa has worked with Look Good
Feel Better to support women with breast cancer undergoing
treatment to look and feel their best during incredibly challenging
times. The affiliate continues its partnerships with Cricket South Africa
to renovate Charlotte Maxeke Johannesburg Academic Oncology
Through BCRF, the research our Campaign Clinic and HospiceWits South Africa to donate funds, hygiene supplies
supports spans the entire continuum of cancer and more to help terminally ill cancer patients and their families.
research—from basic biology of how healthy
cells go awry and become cancer, to developing U.K. & IRELAND
new diagnostic tests and new treatments, to ELC U.K. & Ireland partnered with Breast Cancer Now to create
research to improve a patient’s quality of life educational materials about the signs and symptoms of breast cancer
both during and after treatment. to drive awareness and education for self-examinations among women
in the market. The region continues to raise funds for BCRF to support:
breast cancer research; Breast Cancer Haven, which provides holistic
care for women undergoing treatment; and Future Dreams, which
raises funds for breast cancer support, awareness and research.

Elizabeth Hurley, Global Ambassador, The Estée Lauder Companies’ Breast Cancer Campaign,
pictured with The Estée Lauder Companies BCRF-Funded Researcher Dame Lesley Fallowfield
(DBE, BSc, DPhil, FMedSci, Professor, Psycho-oncology at Brighton & Sussex Medical School,
University of Sussex, U.K.) and colleagues.

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M·A·C employees volunteer in support of World AIDS Day.

M·A·C VIVA GLAM

M·A·C VIVA GLAM GRANT RECIPIENTS MOBILIZE
Since its inception in 1994, M·A·C VIVA GLAM has raised ON EMERGENCY COVID-19 RELIEF FUNDS
more than $500 million in support of people and communities HARLEM UNITED, a NYC-based nonprofit serving
in need. Through this trailblazing campaign, 100% of the selling historically excluded populations, is helping those
price of VIVA GLAM Lipstick goes to organizations that work who have been impacted by COVID-19 by providing
to provide assistance to people living with and affected by access to healthcare, housing, food and social support
HIV/AIDS and to promote healthy futures and equal rights services. Within Harlem United’s geographic service
for all. In recent years, we have increased our efforts to focus area, infection rates have at times been double the
on women and girls and the LGBTQA community. average of more affluent areas of New York, and more
than 90% of their clients are people of color with
In the wake of the COVID-19 pandemic, M·A·C VIVA GLAM
multiple underlying conditions.
has committed $10 million* to 250 frontline organizations
around the world to help people at higher risk during the A M·A·C V IVA GLAM Fund partner for the past
COVID-19 pandemic. The additional support supplied M·A·C’s 25 years, Project Angel Food is providing vital
existing partners with emergency COVID-19 relief funds to services to the critically ill in Los Angeles County,
continue providing vital services, including delivering food, delivering medically tailored meals in addition to
ensuring clients remain informed and on medication, and three weeks of emergency meals to its clients. The
testing and treating diagnosed cases, particularly for those organization is also addressing employment needs
who are immunocompromised. by hiring out-of-work restaurant chefs and workers
whose livelihoods have been impacted by the crisis
to cook and deliver meals.
GHESKIO is a research, treatment and training
nonprofit in Haiti devoted to HIV/AIDS and related
diseases. The organization is serving vulnerable
populations by raising awareness about how to
prevent COVID-19 transmission,helping those with
symptoms of the virus get tested and treating patients
at its hospital while providing in-home support,
including food and medicine, to milder cases.

88 *$6.9 of the $10 million was contributed via the M·A·C VIVA GLAM Fund under the ELC Charitable Foundation.
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MENTAL HEALTH
It is estimated that mental illness afflicts up to one in four people worldwide. Though treatments are available, many are
reluctant to seek help due to perceived stigma and the potential for discrimination. Raising awareness is an important step to
help to reduce the stigma, and we are proud of the work our brands are doing to support mental health organizations.

JO MALONE LONDON
Funded through the sale of Jo Malone London Charity
Home Candles, the brand supports organizations that
help to raise awareness about mental health. Through
its partnership with The Anna Freud National Centre for
Children and Families, Jo Malone London sponsored
an outreach program that impacted 8,000 schools in the
United Kingdom, raising awareness of mental illness
and prevention and helping to identify and address the
mental health needs of children at an early age.
The brand also supports the creation of community
gardens that serve as safe havens for those with mental
illness as well as provide them with horticulture skills to
use as they seek employment. Jo Malone London stylists
also volunteer across various projects. In fiscal years 2017
through 2020, U.K. stylists gave 3,755 hours of their time
to help raise awareness of mental health.

BECCA COSMETICS
To raise awareness around mental health, BECCA
Cosmetics raised money for the Jed Foundation between
May and June 2020 by donating $5 from the sale of every
full-size Shimmering Skin Perfector Pressed Highlighter
in the United States during that time. The Jed Foundation
is a nonprofit that protects emotional health and prevents
suicide for teens and young adults. BECCA’s donation
will help fund the creation and operation of Jed’s new
online, interactive Mental Health Support Center for one
year. The Support Center is a digital resource platform
that will support more than 100,000 people annually.

PROGRESS TOWARD
OUR GOALS
GOAL:
Each brand will focus on and support at least one social or environmental cause by 2025.

As of fiscal 2020, 76% of our brands are focused on an environmental or social cause. The remaining ones are working
with our Global Corporate Citizenship and Sustainability and Sustainability team to identify causes that are meaningful
to them and resonate with their individual brand identities.
In addition, in fiscal 2020, 14 brands participated in supporting COVID-19 response efforts via consumer donations
at checkout, financial donations or product donations; and 14 brands donated funds to racial justice organizations to
support Black communities.

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EDUCATION
THE GIRLS’ EDUCATION INITIATIVE
Educating a girl creates ripple effects that often benefit an
entire community. Through the ELCCF’s Girls’ Education
Initiative, we support organizations working to enhance girls’
access to quality education—particularly girls age 12-18 years
old—and provide the skills they need to bring about lasting
change for themselves, their families and their communities.
The Initiative takes a comprehensive approach and supports
groups that focus not only on education but also health,
counseling, tutoring, extracurricular activities, social and
family support, life-skills training, entrepreneurial skills-building
and mentorship. Some of this support includes a focus on
underserved communities and at-risk populations. The program
also seeks to reach boys alongside girls, recognizing that to
change social norms and ensure equitable outcomes for girls,
we must also reach boys.

In fiscal 2020, as COVID-19 presented new barriers to in-school

learning and unique challenges for girls and young women
around the world, ELCCF’s Girls’ Education Initiative continued
to provide an unwavering investment in girls’ education. ELCCF’s
support has helped enable our partner organizations to adapt
to the crisis and direct funding where it was most urgently
needed, such as paying staff salaries, providing virtual learning
opportunities, funding essential technology and resources for
their local communities or pivoting programmatic priorities.

Pooja is a student from Pratham’s Second Chance center in Jabalpur in India’s

western state of Madhya Pradesh. Pratham is one of ELCCF’s Girls’ Education
Initiative grantee partners.

Supporting Girls and Women in Hong Kong

The Estée Lauder Companies partners with The Women’s Foundation, a nonprofit dedicated to improving the lives
of women and girls in Hong Kong. We support the Foundation’s Girls Go Tech STEM efforts, which work to inspire
underprivileged girls to view STEM subjects and careers as viable options and aims to build a pipeline of local female
STEM talent and empower at-risk girls to achieve their full potential. We were also one of the leading sponsors of
The Women’s Foundation’s 15 Year Anniversary Gender Equality Summit,held in Hong Kong September 2019.

Bobbi Brown Pretty Powerful Fund

The Bobbi Brown Pretty Powerful Fund addresses gender equality through support of girls’ education. In fiscal 2020,
the Pretty Powerful Fund partnered with She’s the First, a global nonprofit that finds, funds and supports solutions to
educate and empower girls and build up the communities where they can flourish.

The Pretty Powerful Fund supported She’s the First to assist in the development of the Girls’ Bill of Rights digital toolkit,
an online hub that can be utilized by girls worldwide who seek to take action in their local communities. In July 2020,
the Pretty Powerful Fund sponsored She’s the First’s educational programming, leadership summits and local outreach
initiatives around the world.

Supporting Literacy in the United Kingdom and Ireland

The National Literacy Trust is an independent charity that works with schools and communities to give disadvantaged
children the literacy skills they need to succeed in life. In fiscal 2020, The Estée Lauder Companies U.K. & Ireland committed
to The Trust’s Vision for Literacy Business Pledge 2020, signaling our support to advance literacy in the United Kingdom.

The Estée Lauder Companies in the U.K. & Ireland have also donated more than 6,000 books through November 2019
and directly impacted more than 1,000 children via our partnership with United Way’s Reading Oasis program, which
builds dedicated reading spaces in primary schools in disadvantaged areas.

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Q&A WITH THANH DAU

BRAND GENERAL MANAGER,
VIETNAM

What is your role at The Estée Lauder Companies?

My role is Brand General Manager of the Estée Lauder and Bobbi Brown brands
in Vietnam. I have been with the Company for 10 years.

What is The Estée Lauder Companies Scholars program?

The Estée Lauder Companies has been involved with The Asia Foundation since
2010, when we helped to launch and support a secondary school scholarship
program for disadvantaged female students in the southern province of An Giang
in the Mekong Delta. So far, more than 300 girls from the provinces of Can Tho
and An Giang have completed the program. An additional cohort of a hundred
girls is enrolling in secondary school this fall. In addition to the strong emphasis
on academic performance, the program also provides girls with training on soft
skills, leadership and English, as well as opportunities for networking and mentoring.

Please describe how you have been involved with the program.
Fellow colleagues and I have visited the homes of scholarship recipients to hear
their heartwarming stories on how the program changed their lives and brought
hope that their dreams will come true. I have spoken to representatives from
The Asia Foundation to understand the value of educating girls and the impact of
this program for the girls in this part of Vietnam. I was also honored to have been
able to participate in their Scholarship Awards Ceremony, which celebrates the
participants and their achievements.

How has participating impacted you?

I feel proud that I work for a company that takes girls’ education so seriously
and understands its importance. This is especially true because educating
a girl has a multiplier effect, helping not only a single girl but her family and the
community around her.
As a woman with higher education, I know that education allows women to be
more independent and enables us to realize our career dreams. What I find
so meaningful about this program is that it doesn’t just cover tuition fees and
educational materials, but it also equips girls with the life and leadership skills
necessary to make them and their communities more resilient, to live better
and healthier lives.
The world is changing so quickly! Those who succeed will need to be confident,
for sure, but they will need to have strength and flexibility, which this program
helps develop and support.

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THE ENVIRONMENT
LA MER | Supporting Ocean Conservation Efforts
La Mer is committed to protecting ocean habitats across
the globe. Through awareness-raising initiatives and charitable
donations by the La Mer Blue Heart Oceans Fund in support
of ocean conservation projects, the brand strives to ensure
a future with healthy seas for generations to come. Grant
recipients have included EarthEcho International, Oceano de
Azul, ADM Capital Foundation and The Nature Conservancy.
In fiscal 2020, the La Mer Blue Heart Oceans Fund supported
organizations focused on educating future generations about the
ocean and empowering them to become change agents in their
local communities. La Mer also launched a partnership with
Tencent to drive consumer awareness and participation in ocean
conservation in China. In addition, each year, La Mer team
members around the world lead an effort to clean their local
shores and beaches.

AVEDA | Working to Provide Access to Safe Drinking Water

Through its Earth Month campaigns, Aveda has raised nearly
$65 million since 1999 for environmental causes. More than
$60 million of that amount has been directed to protecting and
providing clean water.
Aveda is currently working with global partner, charity: water,
to bring clean, safe drinking water to more than 50,000 people
in need in key sourcing countries India, Nepal, Madagascar and
Ethiopia. This work is more important than ever before as the
basic preventative measures that are keeping families safe from
COVID-19 start with clean water and good hygiene. Aveda’s goal
is to double its impact with charity: water during Earth Month
2021, bringing clean water to more than 100,000 people in need.

ORIGINS | Keeping Forests Healthy

Origins is committed to keeping forests healthy to safeguard
the future of our planet. Since 2009, the brand has partnered
with American Forests’ Global ReLeaf and other environmental
nongovernmental organizations (NGOs) to protect and restore
threatened and damaged wildland forests around the world.
Through these efforts, Origins has planted and pledged more
than 1,300,000 tree saplings and committed to planting more
than 625,000 trees in 2020 to help offset carbon emissions
and combat climate change.

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PROGRESS TOWARD
OUR GOALS
GOAL:
By 2025, we will engage 50% of eligible
employees* in regional, brand or local
volunteerism and giving programs such
as ELC Good Works, The Breast Cancer
Campaign and the M·A·C Global
Volunteer program.

In fiscal 2020, 31% of eligible employees

participated in volunteerism and giving
programs as recorded via the ELC Good
Works program.

EMPLOYEE ENGAGEMENT
We are inspired by the energy and generosity of our employees and support them in their efforts
to donate their time and money to causes close to their hearts.

EMPOWERING EMPLOYEES’ GOOD WORKS

The Estée Lauder Companies recognizes the causes that matter to our employees and seeks to bolster the contributions they make.
ELC Good Works, our charitable matching gifts and volunteerism program in the United States and United Kingdom allows eligible
employees to create and sign up for volunteer activities, as well as request to have their donations and volunteer hours matched
by the Company. Eligible U.S. employees can give to eligible nonprofits through donations and payroll deductions. Donations
are matched dollar-for-dollar, and volunteer time is rewarded with an equivalent of $20 for each hour volunteered. In the United
States, The Estée Lauder Companies matches up to $5,000 in total per fiscal year per full-time employee and up to $2,500 in total
per fiscal year per part-time employee.

In fiscal 2020, we enhanced ELC Good Works through a new digital platform and expanded the program to include additional
employee populations in the United Kingdom. We also lowered our donation minimum to $1 equivalent for all employee donations
and Company matches and offered a $20 reward equivalent for all first-time users to donate to a nonprofit of their choice.

“
It is so rewarding to be part of the United Way’s Reading
Buddies Program and to work with children who might not have
the opportunity, support or resources to read at home. After every
session, I know that I am leaving a positive and lasting impact on the
children I am paired up with. Not only am I helping children
in my local community, I am also able to log my time in ELC Good
Works so that my volunteering hours are matched with a corporate
donation. It feels wonderful to have the Company support a
cause so close to my heart! “
ONJONA BEGUM
Personal Assistant and Commercial Coordinator, ELC U.K.

*Eligible employees include U.S. regular full-time and regular part-time employees; U.K., Jo Malone Global and Travel Retail corporate regular full-time, regular
93 part-time and fixed-term contract employees; and regular full-time, regular part-time and fixed-term contract employees at the Whitman manufacturing site.
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Students from The Young Women’s Leadership School (TYWLS) of East Harlem and ELC volunteers at the annual ELC x TYWLS Project Beauty event.

ALIGNING VOLUNTEERISM WITH SOCIAL IMPACT

In addition to the numerous organizations our employees engage with directly, they also work with nonprofits supported by the
Company and ELCCF. For example, The Young Women’s Leadership Schools (TYWLS) is a network of all-girls, public, secondary
schools for families in underserved communities operated by Student Leadership Network (SLN). A longtime nonprofit partner
of the Company and ELCCF, TYWLS puts college preparatory education at the forefront, impacting more than 2,500 girls at five
public schools in New York City. At TYWLS East Harlem, ELCCF supports SLN’s highly successful CollegeBound Initiative (CBI), a
comprehensive, school-based program that delivers personalized college access services to all students. More recently, ELCCF
supported SLN’s national expansion with the founding of the Girls Leadership Academy of Los Angeles (GALA). During the
2019-20 school year, 98% of TYWLS East Harlem seniors and 100% of GALA seniors graduated from high school.

In fiscal 2020, the Company participated in New York City’s first-ever Career Discovery Week organized by the NYC Department
of Education and the Partnership for New York City. As part of Career Discovery Week, The Estée Lauder Companies hosted
60 students from the Art and Design High School and Queens Technical High School. The Global Corporate Citizenship and
Sustainability team, in partnership with Origins and Global Human Resources, developed an interactive program to spur interest
in a wide range of career paths.

Building on our long-standing commitment to supporting our communities, we also piloted a partnership with New York Cares,
the largest volunteer network in New York City, to expand our volunteer programming across our health, environment and
education focus areas.

DRIVING EMPLOYEE IMPACT

BRAND-LED VOLUNTEERING
We believe that employees can lead from any chair, and we apply To complement M·A·C’s grant-making initiatives,
this principle to our corporate citizenship efforts. The Community Impact M·A·C employees continue to donate their time
Grant, formerly the Employee Advised Fund (EAF), was created in 2014 to local community-based organizations. Through
to give ERG members the unique opportunity to fund and volunteer with M·A·C’s World AIDS Day Global Volunteer
the nonprofit(s) that they care about and that are aligned to the Company’s Initiative in fiscal 2020, approximately 1,800
values. In fiscal 2020, eight ERGs supported 11 nonprofits, including employees volunteered more than 4,400 hours
Feeding America, Habitat for Humanity and the Ocean Conservancy, of their time with local HIV/AIDS organizations,
among others. representing nearly 30 international markets and
approximately 75 cities in North America.

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Q&A WITH KENYA BRYANT

ASSISTANT MANAGER, PHILANTHROPIC PARTNERSHIPS
GLOBAL CORPORATE CITIZENSHIP AND SUSTAINABILITY

What is your role at The Estée Lauder Companies?

I am the Assistant Manager of Philanthropic Partnerships within the Global
Corporate Citizenship and Sustainability (GCCS) function. I manage grantmaking
across The Estée Lauder Companies Charitable Foundation’s girls’ education and
racial equity grants, and M∙A∙C VIVA GLAM’s international grantmaking portfolio
focused on HIV/AIDS, women and girl’s health and empowerment, and LGBTQA
rights. I also work across GCCS on the measurement, evaluation and data
management of our charitable programs.

Can you describe the ELC x Student Leadership Network Virtual

Career Coaching program that is being developed as part of
the company’s partnership with The Young Women’s Leadership
Schools (TYWLS)?
The Company has a longstanding relationship with the Student Leadership Network
(SLN) and has partnered with the organization in many capacities, from hosting
events like Project Beauty, Sustainability Day and the “Cool Women, Hot Jobs”
career fair, to our support of the Girls Leadership Academy of Los Angeles (GALA)
affiliate school and the CollegeBound Initiative at the TYWLS East Harlem school.
Traditionally, our efforts have been focused on students currently enrolled in
TYWLS, specifically in grades 6 through 12. This past year, I noticed that there was
an opportunity for us to extend the support we provide to also include graduates
of the TYWLS schools, especially as they begin to navigate the professional world.
I presented the idea to fellow members of the ELC x TYWLS Board and to TYWLS,
and they loved it!

What will this new program entail?

As we roll out the program in fiscal 2021, we will pair employee coaches
with TYWLS alumni who are currently in college or already in the workforce.
The objective is to support TYWLS alumni as they develop and enhance their
professional capabilities. We’ll do this through strengths-based leadership skills
workshops, network building and by providing practical guidance such as
resume and cover letter writing. Members of our ELC Employee Resource Group
NOBLE (Network of Black Leaders and Executives) will serve as volunteer career
coaches. This approach ensures that coaches themselves are representative of
the diverse TYWLS alumni population and that TYWLS alumni are mentored by
women of color employees.

How has it felt to help bring this program to life?

I’m beyond proud to help to launch this program! It is incredibly satisfying
to have the opportunity to expand the partnership with TYWLS in this way.
The Company takes a very holistic approach to our partnerships—reinforcing
a 360-degree strategy around girls’ education and empowerment. I feel that
the ELC x SLN Virtual Career Coaching program will be a great example of how
we are willing and able to creatively evolve our support to nonprofit partners.

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METRICS
FY20 FY19 FY18

SELECT Net sales $14,294 $14,863 $13,683

FINANCIAL
DATA Net earnings $684 $1,785 $1,108

(IN MILLIONS, EXCEPT

PER SHARE DATA) Net earnings per diluted share $1.86 $4.82 $2.95

JUNE 30

2020 2019 2018

GLOBAL Total employees (thousands) 73.9 76.6 76.5

EMPLOYEES 1
Amounts may not sum % Total employees, by region
due to rounding
The Americas 42.6% 43.1% 43.2%

Asia/Pacific 24.3% 23.4% 22.1%

Europe, the Middle East & Africa 33.1% 33.6% 34.7%

% Total employees, by age group

<30 yo 35.7% 38.9% 39.8%

30-50 yo 51.3% 48.7% 48.0%

>50 yo 13.0% 12.4% 12.2%

% Total employees, by gender

Female employees 83.7% 84.3% 85.0%

% Total corporate employees by job level, by gender

Female Vice President and above 55.3% 55.1% 53.7%

Female Director and Executive Director 65.9% 65.9% 65.9%

Female Manager and below 80.4% 80.8% 80.8%

96 1. Total employees include global full-time, part-time, regular and temporary employees on active assignment and on leave with pay.
 METRICS
JUNE 30

2020 2019 2018

GLOBAL % Total employees by role type, by gender

EMPLOYEES 77.0% 77.6% 77.6%

Female in Corporate
continued
Amounts may not sum Female in Retail 90.3% 90.7% 91.0%
due to rounding
Female in Manufacturing and Distribution 53.4% 54.6% 54.9%

Female in STEM 2 65.7% 65.8% 65.4%

JUNE 30

2020 2019 2018

GLOBAL TOTAL EMPLOYEES BY EMPLOYEE TYPE, BY REGION

EMPLOYEES
Regular employees, by region
BY TYPE
(THOUSANDS) The Americas 18.9 19.2 19.4
Amounts may not sum
due to rounding Asia/Pacific 17.0 16.6 15.4

Europe, the Middle East & Africa 22.7 23.0 23.7

Temporary employees, by region

The Americas 12.5 13.8 13.7

Asia/Pacific 1.0 1.3 1.5

Europe, the Middle East & Africa 1.8 2.7 2.9

TOTAL EMPLOYEES BY EMPLOYEE TYPE, BY GENDER

Regular full-time employees, by gender

Female 38.1 37.8 37.1

Male 9.3 9.0 8.6

Regular part-time employees, by gender

Female 10.3 11.1 12.0

Male 0.8 0.9 0.8

Temporary full-time employees, by gender

Female 1.5 2.2 2.1

Male 0.3 0.4 0.4

Temporary part-time employees, by gender

Female 12.0 13.5 13.9

Male 1.6 1.7 1.6

97 2. STEM is defined as ELC employees in job functions and sub-functions that fall into Science, Technology, Engineering and Mathematics (STEM).
 METRICS

JUNE 30

2020 2019 2018

U.S. EMPLOYEES 3 % TOTAL U.S. EMPLOYEES, BY RACE/ETHNICITY

Amounts may not sum

due to rounding White 47.0% 47.3% 47.0%

Not self-identified 5.4% 5.0% 6.5%

People of Color 47.7% 47.7% 46.6%

American Indian or Alaskan Native 0.4% 0.4% 0.4%

Asian 12.1% 12.5% 10.6%

Black or African American 13.4% 12.7% 12.2%

Hispanic or Latino 19.5% 19.5% 19.8%

Native Hawaiian or Pacific Islander 0.6% 0.5% 0.5%

Two or more races 1.6% 2.1% 3.0%

3. Data is only available for U.S.-based employees and ethnic category is defined according to the Equal Employment Opportunity Commission (EEOC) guidelines as
American Indian or Alaskan Native, Asian or Pacific Islander, Black (except Hispanic), Native Hawaiian or Other Pacific, Hispanic or Latino and two or more races.

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JUNE 30

2020 2019 2018

U.S. EMPLOYEES % U.S. CORPORATE EMPLOYEES, BY RACE/ETHNICITY

BY ROLE TYPE
White 66.3% 67.0% 67.7%
Amounts may not sum
due to rounding
Not self-identified 1.7% 1.3% 1.9%

People of Color 32.0% 31.7% 30.4%

American Indian or Alaskan Native 0.1% 0.1% 0.1%

Asian 14.4% 13.9% 12.7%

Black or African American 5.9% 5.9% 6.1%

Hispanic or Latino 10.6% 10.4% 10.1%

Native Hawaiian or Pacific Islander 0.3% 0.3% 0.3%

Two or more races 0.8% 1.0% 1.1%

% U.S. RETAIL EMPLOYEES, BY RACE/ETHNICITY

White 40.3% 40.0% 40.0%

Not self-identified 7.9% 7.8% 9.3%

People of Color 51.8% 52.2% 50.7%

American Indian or Alaskan Native 0.6% 0.6% 0.4%

Asian 6.1% 5.9% 5.5%

Black or African American 16.4% 15.8% 14.5%

Hispanic or Latino 25.6% 26.2% 25.4%

Native Hawaiian or Pacific Islander 0.9% 0.8% 0.7%

Two or more races 2.2% 3.0% 4.2%

% U.S. MANUFACTURING & DISTRIBUTION EMPLOYEES, BY RACE/ETHNICITY

White 38.0% 38.0% 40.8%

Not self-identified 1.4% 1.4% 1.1%

People of Color 60.7% 60.6% 58.0%

American Indian or Alaskan Native 0.4% 0.5% 0.5%

Asian 33.4% 34.9% 32.3%

Black or African American 15.3% 13.7% 13.4%

Hispanic or Latino 10.6% 10.7% 10.8%

Native Hawaiian or Pacific Islander 0.2% 0.1% 0.2%

Two or more races 0.7% 0.6% 0.9%

99
 METRICS

JUNE 30

2020 2019 2018

U.S. CORPORATE % U.S. VICE PRESIDENT AND ABOVE CORPORATE EMPLOYEES, BY RACE/ETHNICITY
EMPLOYEES BY
White 72.8% 75.4% 78.3%
JOB LEVEL
Amounts may not sum
due to rounding Not self-identified 1.9% 1.1% 1.1%

People of Color 25.3% 23.6% 20.6%

American Indian or Alaskan Native 0.0% 0.0% 0.0%

Asian 13.6% 12.9% 11.8%

Black or African American 3.9% 3.6% 2.9%

Hispanic or Latino 7.4% 6.4% 5.5%

Native Hawaiian or Pacific Islander 0.0% 0.0% 0.0%

Two or more races 0.4% 0.6% 0.4%

% U.S. DIRECTOR AND EXECUTIVE DIRECTOR CORPORATE EMPLOYEES, BY RACE/ETHNICITY

White 70.0% 70.8% 71.7%

Not self-identified 1.5% 1.3% 1.6%

People of Color 28.5% 27.9% 26.7%

American Indian or Alaskan Native 0.1% 0.1% 0.1%

Asian 16.6% 15.9% 14.5%

Black or African American 4.0% 3.9% 4.4%

Hispanic or Latino 7.1% 7.1% 7.1%

Native Hawaiian or Pacific Islander 0.1% 0.0% 0.0%

Two or more races 0.7% 1.0% 0.7%

% U.S. MANAGER AND BELOW CORPORATE EMPLOYEES, BY RACE/ETHNICITY

White 64.0% 64.6% 65.1%

Not self-identified 1.8% 1.4% 2.1%

People of Color 34.2% 34.0% 32.7%

American Indian or Alaskan Native 0.1% 0.1% 0.1%

Asian 13.5% 13.3% 12.1%

Black or African American 6.9% 7.0% 7.0%

Hispanic or Latino 12.3% 12.1% 11.7%

Native Hawaiian or Pacific Islander 0.4% 0.4% 0.5%

Two or more races 0.9% 1.1% 1.3%

100
 METRICS

JUNE 30

2020 2019 2018

BOARD OF Total Board count 16 16 17

DIRECTORS
Amounts may not sum % Female 43.8% 43.8% 47.1%
due to rounding
% People of Color 4 18.8% 18.8% 23.5%

% Board composition, by age group

<30 yo 0.0% 0.0% 0.0%

30-50 yo 18.8% 18.8% 23.5%

>50 yo 81.3% 81.3% 76.5%

JUNE 30

FY20 FY19

PARENTAL Total # of U.S. employees eligible for parental leave 5 10.9 10.6
LEAVE
(THOUSANDS) Total # of U.S. employees that took parental leave 0.4 0.4

4. In fiscal 2020, one of our directors self-identified as Black or African American and two of our directors self-identified as Asian.
5. Eligible U.S. employees include U.S. regular full-time employees that have been employed for at least three months.

101
 METRICS

FY20 FY19 FY18

SOCIAL
Total charitable contributions 6 $41.3 $41.7 $41.1
INVESTMENTS
($ MILLIONS)

FY20 FY19 FY18

EMPLOYEE Employee volunteer hours 78

17.1 26.0 24.9
ENGAGEMENT
(THOUSANDS, Employee donations 7
$1,541 $798 $884
EXCEPT ERGS)
Amount matched by ELC $4,008 $1,090 $1,139

% eligible employees participating in volunteerism

31% n/a n/a
and giving programs 9

# Employee Resource Groups (ERGs) 10 39 30 27

FY20 FY19 FY18

EMPLOYEE Total Recordable Incident Rate 11 0.23 0.25 0.24

SAFETY
Days Away, Restricted or Transfer Rate (DART) 0.19 0.20 0.18

Lost time frequency rate 0.18 0.17 0.15

Total fatalities 0 0 0

Total Recordable Incidents 137 155 145

# Recordable work-related injuries, by main types

Slips, trips and falls 50 55 58

Ergonomic injuries 21 27 28

Cuts and lacerations 18 13 7

6. Fiscal 2019 and fiscal 2018 values restated due to updated collection methodology. Does not include charitable contributions made by employees but does include
related Company matching contributions.
7. Volunteer hours and donations include only those self-reported to ELC Good Works. ELC Good Works is available to U.S. regular full-time and regular part-time
employees; U.K., Jo Malone Global and Travel Retail corporate regular full-time, regular part-time and fixed-term contract employees; and regular full-time, regular
part-time and fixed-term contract employees at the Whitman manufacturing site.
8. In fiscal 2020, the COVID-19 pandemic negatively impacted volunteerism rates due to restrictions on assembly.
9. This metric reflects a goal announced in fiscal 2019. Fiscal 2020 is the first year for which data is being tracked against this goal.
10. Total number includes all global chapters, representing 16 unique ERGs.
11. Rates are calculated using OSHA recordability criteria and are based on 200,000 hours worked and the ELC Total Hours Worked for the fiscal year.

102
 METRICS

FY20 FY19 FY18

GREENHOUSE Scope 1 12 * 27.2 28.9 30.4

GAS (GHG)
EMISSIONS Scope 2 13 *
59.5 62.4 61.6

(THOUSAND
METRIC TONS CO2 Scope 3 for measured categories, by category 14 * n/a 2,124.6 1,805.2
(FY20 data available in CY21)
EQUIVALENT)
Category 1: Purchased goods and services * n/a 1,486.6 1,268.5

Category 2: Capital goods * n/a 167.9 155.8

Category 4: Upstream transportation and distribution * n/a 435.2 365.1

Category 6: Business travel *

n/a 34.9 15.8

GHG intensity (normalized to net sales) 15 0.0 3.6 4.4

Reduction of emissions due to conservation and

0.9 0.3 1.1
efficiency measures 16

% progress towards Net Zero * 100% 39% 38%

*Data verified by Apex Companies, LLC

12. Scope 1 emissions are calculated for all worldwide activities with ELC operational control. Emissions data is updated and restated on an annual basis to reflect
updates to ELC sites and GHG Protocol calculation methods. GHGs included as part of this inventory are carbon dioxide (CO2), methane (CH4), nitrous oxide (N2O)
and hydrofluorocarbons (HFCs). The other GHGs, sulfur hexafluoride (SF6), perfluorocarbons (PFCs) and nitrogen trifluoride (NF3) are not emitted as Scope 1 or
Scope 2 emissions in ELC’s GHG inventory. Scope 3 emissions include all applicable GHGs listed above. The base year for Scope 1 and Scope 2 emissions is fiscal
2008. The base year for Scope 3 emissions is fiscal 2018. The base years were chosen due to the completeness of availability of data for all emissions sources within
the boundary conditions set. Any changes in inventory methodology, boundary conditions (operational or organization), or facility portfolio are tracked against the
base year inventory. Global warming potential (GWP) factors are taken from the IPCC’s fifth Assessment Report. Fiscal 2019 and fiscal 2018 Scope 1 GHG emissions
metrics restated due to updated EPA and IEA emission factors and more accurate data capture.
13. Scope 2 refers to market-based Scope 2 emissions and the GHGs included in this inventory are CO2, CH4 and N2O. For electricity purchased in the United States,
emissions factors taken from the most recent EPA Emissions & Generation Resource Integrated Database (eGRID) are used to calculate GHG emissions. Province or
territory-specific factors from Environment Canada and the Australian Government are applied to Canadian and Australian locations, respectively. Country-specific
emissions factors are applied at all other locations including utilizing residential mix emission factors for locations in the European Union.
14. Scope 3 reporting is updated to align with the process for setting Science Based Targets. We are disclosing Categories 1, 2, and 4 as reflective of significant impact, with
Category 6 reflecting stakeholder interest. Increased business travel emissions in fiscal 2019 are due to expanded global data capture. All other Scope 3 Categories are
considered de minimis; please refer to ELC’s CDP Climate response for additional information. Full Scope 3 data for fiscal 2020 not available at time of publication due
to limitations associated with the timing of suppliers’ release of value chain data.
15. GHG intensity is calculated based on Scope 1 and Scope 2 market-based emissions including renewables. Fiscal 2019 GHG emissions intensity metric restated due to
updated EPA and IEA emission factors and more accurate data capture.
16. Total estimated annual savings from projects implemented in the reporting period. Fiscal 2018 value restated to reflect the exclusion of savings due to RECs.

103
 METRICS

FY20 FY19 FY18

Total energy consumption within the organization * 289.0 299.3 303.8
ENERGY
(THOUSAND MWH)
Total fuel consumption by source 17 18 * 129.8 137.9 143.2
Amounts may not sum
due to rounding
Non-renewable * 128.4 136.8 142.6

Renewable * 1.4 1.1 0.6

Total electricity consumption, by source 19 * 159.2 161.4 160.6

Non-renewable * 0 54.8 56.2

Renewable *
159.2 106.6 104.4

Energy intensity (normalized to net sales) 20.2 20.1 20.4

% Global energy sourced from renewable energy 55.6% 36.0% 34.6%

Reduction of energy consumption due to

2.3 2.6 3.8
conservation and efficiency measures

% Renewable electricity * 100% 66% 65%

*Data verified by Apex Companies, LLC

FY20 FY19 FY18

WASTE 20 Total hazardous waste, by disposal method 21 * 1.2 1.0 0.9

(THOUSAND Recycling * 0.01 n/a n/a

METRIC TONS)
Amounts may not sum Recovery, including energy recovery * 1.2 n/a n/a
due to rounding
Landfill 0 n/a n/a

Incineration * 0.01 n/a n/a

Other treatment method 22 * <0.01 n/a n/a

Total non-hazardous waste, by disposal method * 29.6 31.1 25.3

Reuse * 4.4 4.5 2.6

Recycling * 15.3 17.0 15.7

Composting * 0.03 0.01 0.01

Recovery, including energy recovery * 9.9 9.5 7.0

Landfill 23 * <0.01 0 0

*Data verified by Apex Companies, LLC

17. Fuel consumption for all worldwide activities with ELC operational control. Non-renewable fuel includes natural gas, motor gasoline, motor diesel and fuel oil.
Renewable fuel includes on-site solar and bio-fuel.
18. Fiscal 2019 and fiscal 2018 metrics restated due to more accurate data capture. Restated metrics include ‘Total energy consumption within the organization’,
‘Total fuel consumption (non-renewable)’, ‘Energy intensity’, and ‘% Global energy sourced from renewable energy’.
19. Electricity consumption for all worldwide activities with ELC operational control. Non-renewable electricity consumption reflects utility purchases not covered
by off-site generation (utility contracts) and REC purchases. Renewable electricity consumption reflects off-site generation (utility contracts) and REC purchases.
20. Waste data reflects production and excess obsolete (EXOB) from 28 primary locations (13 manufacturing sites, 12 distributions sites, and 3 innovation sites); data
does not include 26 additional sites that are included in the zero industrial waste-to-landfill goal. Sludge waste and product giveaways are not included. Disposal
information is provided by the waste disposal contractors except for reuse, which is carried out by ELC.
21. Fiscal 2020 is the first year for which hazardous waste by disposal method data is being tracked.
22. Other treatment methods include wastewater treatment and chemical treatment.
104 23. Metric includes Municipal Solid Waste (MSW), a non-industrial waste stream that is not part of the scope of ELC’s zero industrial waste-to-landfill goal.
 METRICS

FY20 FY19 FY18

WATER 24 Withdrawal 25 * 1.5 1.6 1.6

(MILLION
CUBIC METERS) Consumption * 0.3 0.4 0.3

Discharge 25 * 1.2 1.2 1.3

% Water consumption from all areas with

69.7% 68.8% 84.0%
water stress 26 *

% Water withdrawn from all areas with

76.9% 82.4% 82.1%
water stress *

Water consumption intensity (thousand cubic

0.02 0.02 0.02
meters normalized to net sales)

*Data verified by Apex Companies, LLC

FY20 FY19 FY18

% of new suppliers screened using environmental
RESPONSIBLE and social criteria
100% 100% 100%
SOURCING 27
% of strategic suppliers screened using environmental
98% 85% 80%
and social criteria 29

Number of third-party on-site supplier audits 67 51 70

CY19 CY18 CY17

Total amount of palm oil sourced
PALM OIL 29 (thousand metric tons)
4.0 4.6 3.5
Amounts may not sum
due to rounding % Total palm oil certified by RSPO, by
100% 100% 100%
certification type

Identity Preserved <1% <1% 0%

Segregated 0% 0% 0%

Mass Balance 57% 47% 32%

Book & Claim 42% 52% 68%

% Total palm-based ingredients sourced through

58% 47% 32%
certified-sustainable physical supply chains

24. Expanded data capture in fiscal 2019 reflects estimated withdrawal and discharge from additional distribution and innovation sites. Restated fiscal 2019 metrics
include ‘Consumption’, ‘Discharge’ and ‘% Water consumption from all areas with water stress’.
25. Withdrawal and discharge data reflects 57 Sites (13 manufacturing sites, 38 distribution sites, and 6 innovation sites). Data includes groundwater withdrawal and return
at the Melville manufacturing facility from approximately April through October each year as a result of cooling activities.
26. ELC’s Melville, New York, facilities are located in areas of water stress as defined by the World Resources Institute’s Water Risk Atlas tool (Aqueduct) and account
for the majority of water withdrawal and consumption.
27. Suppliers are those that provide direct raw material, ingredient, packaging and Third-Party Manufacturing to ELC.
28. Strategic suppliers include those that are highly critical suppliers with broad and unique capabilities. These suppliers comprise more than half of ELC direct spend.
29. Palm oil sourcing is reported by Calendar Year (CY) in alignment with the Roundtable on Sustainable Palm Oil (RSPO) Annual Communication of Progress (ACOP)
guidelines. Excludes palm-based ingredients not directly procured by The Estée Lauder Companies, such as those procured by Third-Party Manufacturers (TPMs).

105
 METRICS

FY20 FY19
% Packaging that is recyclable, refillable, reusable,
PACKAGING recycled or recoverable
55% 53%
(THOUSAND
METRIC TONS) % Increase in the amount of post-consumer recycled
15% n/a
(PCR) material in packaging (from FY19 baseline) 30 31

% Forest-based fiber cartons FSC certified 63% 28%

Total weight of product packaging, by type 32 58.3 63.1

Non-renewable 42.2 43.7

Renewable 33 16.1 19.4

Total weight of materials taken back through

0.3 0.4
consumer returns programs 34

% Packaging reclaimed through consumer

0.50% 0.65%
returns programs 34

% Packaging made from post-consumer recycled

38% 39%
content and/or renewable materials

30. Fiscal 2019 baseline = 8.7% PCR material in packaging.

31. This metric reflects a goal announced in fiscal 2019. Fiscal 2020 is the first year for which data is being tracked against this goal.
32. Product packaging is defined as any item to be used for the containment, protection, handling and presentation of products and delivery to ELC’s distribution
centers that is included on the bill of materials.
33. Renewable materials are those composed of biomass from a living source and are replenished at a rate equal to or greater than the rate of depletion.
34. Materials collected in North America, U.K., and Australia only. In fiscal 2020, data availability expanded to include materials taken back in the U.K. and
Australia. Business impacts of COVID-19 resulted in diminished ability to collect product take back returns.

106
 GRI
INDEX
GRI STANDARD DISCLOSURE DESCRIPTION RESPONSE

GENERAL DISCLOSURES

ORGANIZATIONAL PROFILE

GRI 102: 102-1 Name of the organization The Estée Lauder Companies Inc.
GENERAL
DISCLOSURES 102-2 Activities, brands, products, FY20 Form 10-K, pp. 2-8
2016 and services

102-3 Location of headquarters 767 Fifth Avenue, New York, New York

102-4 Location of operations FY20 Form 10-K, pp. 8, 21

Global Operations

102-5 Ownership and legal form FY20 Form 10-K, p. 2

102-6 Markets served Global Operations

FY20 Form 10-K, pp. 2-8

102-7 Scale of the organization Metrics, p. 96

(Total employees, employees by region)
FY20 Form 10-K, p. 8
(Distribution/total number of operations)
Metrics, p. 96 (Net sales)
FY20 Form 10-K, pp. 25 and F-72
(Net sales by region)
FY20 Form 10-K, pp. 3, 25, F-71
(Net sales by product category)

102-8 Information on employees and Metrics, p. 97

other workers There are no significant seasonal variations
in our workforce, and we do not use
non-employees to perform a significant
portion of the organization’s activities.

102-9 Supply chain Responsible Sourcing, pp. 26-35

FY20 Form 10-K, pp. 10-11

102-10 Significant changes to the FY20 Form 10-K, pp. 27-31

organization and its supply chain

102-11 Precautionary Principle or approach Product Responsibility, pp. 56-58

(Green Chemistry)
107
 GRI INDEX

GRI STANDARD DISCLOSURE DESCRIPTION RESPONSE

GENERAL DISCLOSURES

ORGANIZATIONAL PROFILE

GRI 102: 102-12 External initiatives The Estée Lauder Companies aligns, in
GENERAL whole or in part, with numerous citizenship
DISCLOSURES and sustainability related third-party charters,
2016 principles and initiatives, including the United
Nations Sustainable Development Goals, the
12 Green Chemistry Principles and various ISO
standards, among others. We have included
information about these initiatives throughout
our report.

102-13 Membership of associations We maintain membership in many citizenship

and sustainability related associations, including:
Action for Sustainable Derivatives (ASD),
AIM-Progress, Association of Plastic Recyclers
(APR), Business Council for International
Understanding, Business for Social Responsibility
(BSR), Canadian Manufacturers and Exporters,
Cosmetics Alliance (Canada), Cosmetics Europe,
Cruelty Free International, the Ellen MacArthur
Foundation, Green Chemistry and Commerce
Council (GC3), Humane Society International,
The Humane Society of the United States, Institute
for In Vitro Sciences (IIVS), National Association
for Environmental Management (NAEM), National
Retail Federation, Personal Care Products Council
(PCPC), Retail Industry Leaders Assciation,
Roundtable on Sustainable Palm Oil (RSPO),
Sustainable Brands, Sustainable Packaging
Coalition (SPC), Sustainable Packaging Initiative
for CosmEtics (SPICE), U.S. Chamber of Commerce
and WeConnect.

STRATEGY

GRI 102: 102-14 Statement from senior decision-maker Letter from William P. Lauder and Fabrizio Freda,
GENERAL pp. 6-8
DISCLOSURES
2016 102-15 Key impacts, risks, and opportunities Our Commitment to Citizenship and
Sustainability, pp. 18-25
Citizenship and Sustainability Goals and Progress,
pp. 10-11
FY20 Form 10-K, pp. 14-20 (Risk Factors)

ETHICS AND INTEGRITY

GRI 102: 102-16 Values, principles, standards, and Culture and Values
GENERAL norms of behavior Code of Conduct
DISCLOSURES
2016
102-17 Mechanisms for advice and concerns Code of Conduct, pp. 6-8, 14-19
about ethics

108
 GRI INDEX

GRI STANDARD DISCLOSURE DESCRIPTION RESPONSE

GENERAL DISCLOSURES

GOVERNANCE

GRI 102: 102-18 Governance structure Corporate Governance

GENERAL 2020 Proxy Statement, p. 10
DISCLOSURES
The Nominating and Governance Committee
2016
is responsible for citizenship and sustainability
oversight. Nominating and Governance
Committee Charter, p. 1

102-19 Delegating authority The Nominating and Governance Committee

is responsible for citizenship and sustainability
oversight. Nominating and Governance
Committee Charter, p. 1
Our Commitment to Citizenship and
Sustainability, pp. 18-25

102-20 Executive-level responsibility for Our Commitment to Citizenship and

economic, environmental, and social Sustainability, pp. 18-25
topics

102-22 Composition of the highest governance 2020 Proxy Statement, pp. 11-21
body and its committees

102-23 Chair of the highest governance body 2020 Proxy Statement, pp. 16, 22

102-24 Nominating and selecting the highest 2020 Proxy Statement, pp. 10, 20-21
governance body

102-25 Conflicts of interest 2020 Proxy Statement, pp. 11-18, 25-30, 32, 46, 64
Code of Conduct, pp. 14-15

102-27 Collective knowledge of the highest Corporate Governance Guidelines, p. 9

governance body

102-35 Remuneration policies 2020 Proxy Statement, pp. 42-89

Our Commitment to Citizenship and
Sustainability, p. 20 (Corporate Governance and
Executive Compensation)

102-36 Process for determining remuneration 2020 Proxy Statement, pp. 42-89

STAKEHOLDER ENGAGEMENT

GRI 102: 102-40 List of stakeholder groups Our key stakeholders include employees,
GENERAL consumers, investors, retailers, nongovernmental
DISCLOSURES organizations (NGOs), suppliers, regulators and
2016 local communities.

102-41 Collective bargaining agreements FY20 Form 10-K, p. 12

109
 GRI INDEX

GRI STANDARD DISCLOSURE DESCRIPTION RESPONSE

GENERAL DISCLOSURES

STAKEHOLDER ENGAGEMENT (CONTINUED)

GRI 102: 102-42 Identifying and selecting We engage with certain stakeholders (individuals and
GENERAL stakeholders organizations) who have the potential to influence
DISCLOSURES our business strategy and operations and whom our
2016 business impacts in turn.

102-43 Approach to stakeholder Our Commitment to Citizenship and Sustainability,

engagement p. 22 (Stakeholder Engagement)
We did not undertake any specific stakeholder
engagements as part of the report preparation process.

102-44 Key topics and concerns raised Our Citizenship and Sustainability goals reflect
our priority focus areas, as informed by stakeholder
concerns and sentiments. Additional information on
specific stakeholder topics of interest are included
throughout this report.

REPORTING PRACTICE

GRI 102: 102-45 Entities included in the FY20 Form 10-K, p. 2

GENERAL consolidated financial statements This report covers The Estée Lauder Companies and
DISCLOSURES its subsidiary operations unless otherwise specified.
2016
102-46 Defining report content and Our Commitment to Citizenship and Sustainability,
topic Boundaries p. 21 (Priority Focus Areas)
About this Report, pp. 4-5

102-47 List of material topics Our Commitment to Citizenship and Sustainability,

p. 21 (Priority Focus Areas)

102-48 Restatements of information Information on restatements of citizenship and

sustainability data are included in the footnotes to the
tables in the Metrics section of this report, pp. 96-106

102-49 Changes in reporting None

102-50 Reporting period July 1, 2019 - June 30, 2020

102-51 Date of most recent report The fiscal 2019 Corporate Responsibility Report was
published on November 8, 2019.

102-52 Reporting cycle Fiscal year (annual)

102-53 Contact point for questions Please use our online form for inquiries regarding
regarding the report this report.

102-54 Claims of reporting in accordance This report has been prepared in accordance with
with the GRI Standards the GRI Standards: Core option.

102-55 GRI content index GRI content index, pp. 107-114

102-56 External assurance About this Report, p. 4

Apex Companies, LLC, assurance letter

110
 GRI INDEX

GRI STANDARD DISCLOSURE DESCRIPTION RESPONSE

TOPIC-SPECIFIC STANDARDS

ECONOMIC PERFORMANCE

GRI 103: 103-1, Explanation of the material topic FY20 Form 10-K
MANAGEMENT and its Boundary; the management Citizenship, pp. 84-95
103-2,
APPROACH approach and its components, and
2016 103-3 the evaluation of the management
approach

GRI 201: 201-1 Direct economic value distributed: Metrics, p. 102 (Social investments)
ECONOMIC community investments
PERFORMANCE
2016 201-2 Financial implications and 2020 CDP Climate Response, pp. 6-11
other risks and opportunities due Environmental Stewardship, pp. 38-39
to climate change (Our Response to Climate Change)

MATERIALS

GRI 103: 103-1, Explanation of the material topic Product Responsibility, pp. 59-64
MANAGEMENT 103-2, and its Boundary; the management (Sustainable Luxury Packaging)
APPROACH approach and its components, and More information about the topic boundary and
103-3 the evaluation of the management
2016 definitions is included in the About this Report
approach section and in footnotes to the Metrics tables.

GRI 301: 301-1 Materials used by weight or volume Metrics, p. 106 (Packaging)
MATERIALS
2016 301-3 Reclaimed products and their Metrics, p. 106 (Packaging)
packaging materials We do not currently track reclaimed product
and packaging materials by product category.

ENERGY

GRI 103: 103-1, Explanation of the material topic Environmental Stewardship, pp. 37, 40-43
MANAGEMENT and its Boundary; the management (Our Management Approach; Energy Use;
103-2,
APPROACH 2016 approach and its components, and Expanding Our Portfolio of Solar Projects)
103-3 the evaluation of the management More information about the topic boundary and
approach definitions is included in the About this Report
section and in footnotes to the Metrics tables.
2020 CDP Climate Response, pp. 12-18, 29-33

GRI 302: 302-1 Energy consumption within Metrics, p. 104 (Energy)

ENERGY 2016 the organization

302-3 Energy intensity Metrics, p. 104 (Energy)

302-4 Reduction of energy consumption Metrics, p. 104 (Energy)

WATER AND EFFLUENTS

GRI 303: 303-3 Water withdrawal Metrics, p. 105 (Water)

WATER AND 2020 CDP Water Response, pp. 3-4
EFFLUENTS
2018 303-4 Water discharge Metrics, p. 105 (Water)
2020 CDP Water Response, pp. 3-5

303-5 Water consumption Metrics, p. 105 (Water)

2020 CDP Water Response, pp. 3-4
111
 GRI INDEX

GRI STANDARD DISCLOSURE DESCRIPTION RESPONSE

TOPIC-SPECIFIC STANDARDS

EMISSIONS

GRI 103: 103-1, Explanation of the material topic Environmental Stewardship, pp. 37-39
MANAGEMENT and its Boundary; the management (Our Management Approach; Our Response to
103-2,
APPROACH 2016 approach and its components, Climate Change)
103-3 and the evaluation of the management More information about the topic boundary and
approach definitions is included in the About this Report
section and in footnotes to the Metrics tables.
2020 CDP Climate Response, pp. 2-4, 11-20,
36-37

GRI 305: 305-1 Direct (Scope 1) GHG emissions Metrics, p. 103 (GHG Emissions)
EMISSIONS 2016
305-2 Energy indirect (Scope 2) GHG emissions Metrics, p. 103 (GHG Emissions)

305-3 Other indirect (Scope 3) GHG emissions Metrics, p. 103 (GHG Emissions)

305-4 GHG emissions intensity Metrics, p. 103 (GHG Emissions)

305-5 Reduction of GHG emissions Metrics, p. 103 (GHG Emissions)

2020 CDP Climate Response, pp. 14-17, 28-29

EFFLUENTS AND WASTE

GRI 103: 103-1, Explanation of the material topic Environmental Stewardship, pp. 37 and 47
MANAGEMENT 103-2, and its Boundary; the management (Our Management Approach; Waste)
APPROACH 2016 approach and its components, and More information about the topic boundary and
103-3 the evaluation of the management definitions is included in the About this Report
approach section and in footnotes to the Metrics tables.

GRI 306: 306-2 Waste by type and disposal method Metrics, p. 104 (Waste)
EFFLUENTS AND
WASTE

ENVIRONMENTAL COMPLIANCE

GRI 307: 307-1 Non-compliance with environmental In fiscal 2020, we were not subject to any
ENVIRONMENTAL laws and regulations environmental fines or penalties.
COMPLIANCE 2016

SUPPLIER ENVIRONMENTAL ASSESSMENT

GRI 103: 103-1, Explanation of the material topic Responsible Sourcing, pp. 26-35
MANAGEMENT 103-2, and its Boundary; the management More information about the topic boundary and
APPROACH 2016 approach and its components, and definitions is included in the About this Report
103-3 the evaluation of the management section and in footnotes to the Metrics tables.
approach
2020 CDP Forests Response, pp. 5-8, 10

GRI 308: 308-1 New suppliers that were screened Metrics, p. 105 (Responsible Sourcing)
SUPPLIER using environmental criteria Responsible Sourcing, p. 29
ENVIRONMENTAL (Supplier Evaluation and Monitoring)
ASSESSMENT 2016

112
 GRI INDEX

GRI STANDARD DISCLOSURE DESCRIPTION RESPONSE

TOPIC-SPECIFIC STANDARDS

EMPLOYMENT

GRI 401: 401-2 Benefits provided to full-time ELC Family Values, p. 69 (Employee Benefits)
EMPLOYMENT employees that are not provided to
2016 temporary or part-time employees

401-3 Parental leave Metrics, p. 101 (Parental Leave/United States)

We currently do not break out this information
by gender.

OCCUPATIONAL HEALTH AND SAFETY

GRI 403: 403-5 Worker training on occupational ELC Family Values, p. 80 (Health and Safety)
OCCUPATIONAL health and safety
HEALTH AND
SAFETY 2018 403-6 Promotion of worker health Our Response to COVID-19, p. 15
(Employee Health and Safety)
ELC Family Values, p. 67 (Managing Through
the COVID-19 Pandemic, Employee Benefits)
ELC Family Values, p. 82-83 (Engaging Employees
in Prioritizing Saftey; Safety in Action)

403-9 Work related injuries Metrics, p. 102 (Employee Safety)

There were no high-consequence
work-related injuries in fiscal 2020.

TRAINING AND EDUCATION

GRI 404: 404-2 Programs for upgrading ELC Family Values, pp. 76-79 (Learning and
TRAINING AND employee skills and transition Development)
EDUCATION 2016 assistance programs

DIVERSITY AND EQUAL OPPORTUNITY

GRI 405: 405-1 Diversity of governance bodies Metrics, pp. 96, 99-101 (Global Employees,
DIVERSITY AND and employees U.S. Employees by Role Type, U.S. Corporate
EQUAL Employees by Job Level, Board of Directors)
OPPORTUNITY 2016 Employees, Board of Directors)

SUPPLIER SOCIAL ASSESSMENT

GRI 103: 103-1, Explanation of the material topic Responsible Sourcing, pp. 26-35
MANAGEMENT 103-2, and its Boundary; the management More information about the topic boundary and
APPROACH 2016 approach and its components, and definitions is included in the About this Report
103-3 the evaluation of the management section and in footnotes to the Metrics tables.
approach
2020 CDP Forests Response, pp. 8, 10

GRI 414: 414-1 New suppliers that were screened Metrics, p. 105 (Responsible Sourcing)
SUPPLIER SOCIAL using social criteria Responsible Sourcing, p. 29
ASSESSMENT 2016 (Supplier Evaluation and Monitoring)

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 GRI INDEX

GRI STANDARD DISCLOSURE DESCRIPTION RESPONSE

TOPIC-SPECIFIC STANDARDS

PUBLIC POLICY

GRI 415: 415-1 Political contributions Political Engagement

PUBLIC POLICY Consistent with U.S. federal law,
2016 The Estée Lauder Companies does not make
political contributions to candidates for
federal office. As of 2018, as a matter of policy,
The Estée Lauder Companies has decided
not to make political contributions in state
or local races or to political parties.

CUSTOMER HEALTH AND SAFETY

GRI 103: 103-1, Explanation of the material topic Product Responsibility, pp. 52-58
MANAGEMENT 103-2, and its Boundary; the management (Product Safety Philosophy and Process;
APPROACH 2016 approach and its components, Our Ingredients; Green Chemistry)
103-3 and the evaluation of the management
approach

GRI 416: 416-1 Assessment of the health We assess 100% our products for health
CUSTOMER HEALTH and safety impacts of product and safety. All of the ingredients present in
AND SAFETY 2016 and service categories our products undergo a comprehensive safety
review and evaluation, and we will continue
to comply with regulations regarding the
ingredients used in our products, ensuring our
overarching commitment to product safety.

MARKETING AND LABELING

GRI 103: 103-1, Explanation of the material topic Product Responsibility, pp. 54-55
MANAGEMENT 103-2, and its Boundary; the management (Our Ingredients)
APPROACH 2016 approach and its components, and
103-3 the evaluation of the management
approach

GRI 417: 417-1 Requirements for product and service Product Responsibility, pp. 54-55
MARKETING AND information and labeling (Our Ingredients)
LABELING 2016 We comply with laws and regulations
related to product labeling. We have set
a goal to develop a glossary of key
ingredients that includes descriptions of
the ingredients’ purpose and will make
this information available online by the
end of calendar year 2025. In fiscal 2020,
four of our brands—Aveda, Origins,
Clinique and La Mer—posted a live glossary
of key ingredients on their websites.

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 SASB INDEX

SASB HOUSEHOLD & PERSONAL

PRODUCTS STANDARD
DISCLOSURE TOPIC AND ACCOUNTING METRICS RESPONSE

WATER MANAGEMENT

CG-HP-140A.1 (1) Total water withdrawn, (2) total water consumed, Metrics, p. 105 (Water)
percentage of each in regions with High or Extremely
High Baseline Water Stress

CG-HP-140A.2 Description of water management risks and discussion Environmental Stewardship, pp. 48-49
of strategies and practices to mitigate those risks (Water)

PRODUCT ENVIRONMENTAL, HEALTH, AND SAFETY PERFORMANCE

CG-HP-250A.3 Discussion of process to identify and manage emerging Product Responsibility, pp. 52-58
materials and chemicals of concern (Product Safety Philosophy and Process;
Our Ingredients; Green Chemistry)

PACKAGING LIFECYCLE MANAGEMENT

CG-HP-410A.1 (1) Total weight of packaging, (2) percentage made from Metrics, p. 106 (Packaging)
recycled and/or renewable materials, and (3) percentage
that is recyclable, reusable, and/or compostable

CG-HP-410A.2 Discussion of strategies to reduce the environmental Product Responsibility, pp. 59-64
impact of packaging throughout its lifecycle (Sustainable Luxury Packaging)

ENVIRONMENTAL & SOCIAL IMPACTS OF PALM OIL SUPPLY CHAIN

CG-HP-430A.1 Amount of palm oil sourced, percentage certified Metrics, p. 105 (Palm Oil)
through the Roundtable on Sustainable Palm Oil (RSPO)
supply chains as (a) identity preserved, (b) segregated,
(c) mass balance, or (d) Book & Claim

ACTIVITY METRIC

CG-HP-000.B Number of manufacturing facilities FY20 Form 10-K, p. 21

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 ABOUT THE ESTÉE LAUDER COMPANIES

We develop prestige beauty products from

a diverse portfolio of ingredients and seek
to procure ingredients with minimal impact to
the environment and local communities.

COVER IMAGE: AVEDA

Amla, also known as Indian Gooseberry,
is a key product ingredient from Aveda.

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