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Federal Resume Writing Guide

This document provides guidance on writing a federal resume. It discusses finding federal job opportunities on USAJobs, the information needed to write a resume, common resume sections, resume styles, formatting, and resume length. It also covers submitting additional documents, minimum qualifications, occupational questionnaires, time-in-grade requirements, and the difference between USAJobs and USA Staffing. Sample resume formats are provided along with tips for using powerful words to highlight qualifications.

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Prince K. Tailey
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0% found this document useful (0 votes)
216 views24 pages

Federal Resume Writing Guide

This document provides guidance on writing a federal resume. It discusses finding federal job opportunities on USAJobs, the information needed to write a resume, common resume sections, resume styles, formatting, and resume length. It also covers submitting additional documents, minimum qualifications, occupational questionnaires, time-in-grade requirements, and the difference between USAJobs and USA Staffing. Sample resume formats are provided along with tips for using powerful words to highlight qualifications.

Uploaded by

Prince K. Tailey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

The Federal Resume Guide

What You Should Know When Applying


for a Federal Career

Presented By:
The National Archives and Records Administration

[Link]/careers
Federal Resume Guide

This page intentionally left blank


Inside cover page

Page 2
Federal Resume Guide

TABLE OF CONTENTS
Writing a Winning Resume 4

Getting Started 4
Finding a Federal Career on USAJobs 4
Information Needed to Write Your Resume 6
Resume Sections 6
Resume Styles 7
Resume Formatting 8
Education or Experience? 9
How Far Back Should I Go? 9
Showcasing Your Ability to be Successful 10
Resume Length 10

Other Things You Should Know 11


What Other Documents Will I Have to Submit? 11
Minimum Qualifications 11
What is the Occupational Questionnaire? 11
Sample Questionnaire Questions 12
What Does Time in Grade Mean? 13
What is the Difference Between USAJobs and USA Staffing? 13
I’ve Submitted My Applications, What Happens Next? 14

Resume Samples 15
Chronological 16
Functional Competency Based 17
Combination 18
Targeted 19
USAJobs 20

Winning Words 21

References 22

Page 3
Federal Resume Guide

Writing a Winning Resume


Knowing how to write a winning resume is a valuable skill to have in today’s
job market. Your resume is the first impression you give to a potential
employer – it is your marketing piece. A well-written resume can help you land
an interview or may lead to new job opportunities. Whether you are actively
seeking a job at the National Archives and Records Administration (NARA), another Federal
agency, or just want to update your existing resume, this guide will assist you in making your
resume, and thereby you, stand out from the crowd.

Getting Started

Before you begin writing your resume, you’ll need to know where to find Federal career
opportunities. Federal agencies advertise vacancies online at [Link]. USAJobs is an
online database that enables job seekers to search for positions by location, job category or by
agency. Most, but not all, full-time, part-time and permanent Federal jobs are posted on
USAJobs. If you are interested in a specific agency, and you aren’t able to locate vacancies for
that agency on USAJobs, you should visit the agency’s website for vacancy announcements. In
USAJobs you can:

Create an Account Look for a Job Be Informed

•Build and store up to five •Search by Agency, •Learn how to use USAJOBS
distinct resumes. Occupation, Grade, Location, by accessing their tutorials.
•Create and save job etc. •Learn about the federal
searches to receive •View jobs available to the hiring process.
automatic notifications. general public and those •Learn about special hiring
•Apply for jobs or save them available to Federal programs.
to review later. employees.
•Apply to Federal vacancies.

I FOUND A POSITION I’D LIKE TO APPLY FOR, BUT I’M UNSURE OF HOW TO READ THE JOB
ANNOUNCEMENT

Don’t worry, you aren’t alone. Federal vacancy announcements can be confusing if you aren’t
familiar with the format. Federal vacancy announcements use a common 5-tab format
(highlighted in the following example) to provide information about the position. It is important to
read each section carefully to ensure you fully understand the position, you meet the required
qualifications, and you are aware of how your application will be evaluated.

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Federal Resume Guide

humancapital@[Link]

 Tab 1 - Overview – briefly describes the job and provides basic information regarding
salary, who may apply, duty location, open period for acceptance of applications, and job
summary.

 Tab 2 - Duties – cites the major duties and responsibilities of the job.

 Tab 3 - Qualifications and Evaluations – lists the type of skills/competencies you need
to be eligible for the position and how your experience will be evaluated.

 Tab 4 - Benefits & Other Information – highlights some of the benefits available to you
as an employee.

 Tab 5 - How to Apply – lists the required application materials and provides instructions
on how to submit your application package.

Page 5
Federal Resume Guide
Writing Your Resume

WHAT INFORMATION WILL I NEED TO WRITE MY RESUME?

Having the right information at your fingertips will be helpful as you create your winning resume.
Here’s a list of the information you’ll need:

 Employer names, addresses and telephone numbers


 Dates of employment
 Former supervisor’s names and telephone numbers (you should provide at least 3
professional references, using past current supervisors if possible).
 Your job title/series
 List of your responsibilities
 Salary/GS level and step
 Training
 Career accomplishments
 Awards received
 Education

If you are a current or former Federal employee, you should also have:

 Last SF-50
 Last Performance Appraisal

WHAT SECTIONS SHOULD BE INCLUDED IN MY RESUME?

Your resume should provide enough information to enable an employer to see, at a glance, who
you are, where you can be reached, what kind of work you’ve done, why you’re qualified for the
position, and whether you meet the legal requirements of Federal employment.

At minimum, your resume should include:

Personal Information – Your full name, mailing address with zip code, area code and phone
number, your email address, the last 4-digits of your social security number, country of
citizenship and, if applicable, your eligibility for veteran’s preference. Veteran’s preference refers
to employment regulations that prevent veterans seeking Federal employment from being
penalized for their time in military service. For additional information on Veteran’s Preference,
visit [Link] or [Link]/careers.

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Federal Resume Guide

Objective Statement (Optional) – Should include what you are seeking


(e.g., “To find employment in the archival field”), what you can bring to the
You are position (for example use phrases such as “where my background in
library and information science will”) and end with how you can help the
unique – your agency accomplish its mission (e.g., “assist the agency in maintaining
experience and regulatory compliance”).
the lessons
you’ve learned Education – Schools attended, date degree(s) were conferred and
GPAs. If a degree was not awarded, provide the number of credits
are yours and received.
yours alone.
Work Experience – Job title, dates of employment, salary, hours worked
Write your per week, employers name and address, supervisor’s name, contact
resume from phone number and whether or not s/he may be contacted.

your Other Qualifications – Job-related training courses, skills, certificates,


honors, awards, professional certifications, special accomplishments, and
perspective. Use memberships in professional or honor societies and organizations.
words that
describe what
IS THERE A PREFERRED STYLE OF RESUME I SHOULD USE
makes you a
WHEN APPLYING FOR A FEDERAL POSITION?
valuable asset.
You are encouraged to use the USAJobs Resume Builder tool when
applying to a Federal vacancy, however, when it comes to resume styles,
one size does not fit all. Resumes are as diversified as each applicants work history and
experience and there are several options to consider:

 Chronological – this type of resume lists your work experience, education, volunteer
and community service activity, and awards and recognitions in reverse chronological
order, with your most recent job being placed first and your oldest job placed last.
 Functional (also known as a Competency Based resume) - this format takes the focus
off your job titles and puts it on your skills, abilities, accomplishments, job traits and
personal characteristics (competencies) that employers expect future employees to
match.
 Combination – the combination resume includes elements of both the chronological
and functional styles of resumes by identifying your relevant skills and accomplishments
and then describes your employment and education in chronological order.
 Targeted – the targeted resume may be any of the three styles listed above with one
exception; the resume is tailored for a specific company or position. This type of resume
is typically used when you know positions exist at a particular company but are not
applying to an advertised vacancy.
 USAJobs – the USAJobs resume is automatically formatted for you using the
information you provide in the USAJobs Resume Builder.

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Federal Resume Guide

Examples of each of these resume styles are provided for your information later in this guide.

HOW SHOULD I FORMAT MY RESUME?

Although the basic layout of your resume is important, your primary objective is to convey your
strengths and accomplishments. A well-formatted, well-organized resume drives an employer to
key information about you, such as technical proficiencies, your work history or the awards and
promotions you've earned. When formatting your resume, consider margins, font type and size,
color and the use of symbols in order to best highlight your strengths and accomplishments.

Following are tips to guide you in formatting your resume:

Margins
Margins should be set at 1" all around. Even if you're concerned about space, the margins of
your resume should not go below 1/2". Doing so creates a visually "crowded" resume. For
readability, it is recommended that you use left-aligned margins over block justified text.

Font Type
The font you choose for your resume should be aesthetically pleasing and easy to read to
attract a potential employer's interest. Font types such as Arial, Verdana, and Times New
Roman work well. Keep in mind that once you select a font, maintain its consistency
throughout your resume.

Font Size
Font size has a lot to do with the font type you choose. The most
commonly used font sizes are 10-12 points. However, some fonts at
12 points appear too large, while other fonts at 12 points appear too Always
small. print your resume
To better identify yourself and the section headings within your for review. Do this
resume, font sizes should be larger than the font size of the body of even if you’re
your resume. submitting your
Color resume online
The use of color in your resume can be a powerful marketing tool, as because the
long as it is used to enhance your resume not weaken it. When used employer may
properly and sparingly (e.g., no more than one additional color
besides black), color can create visual appeal and better emphasis want to print it
important information. and just because
the fonts and
Formatting
formatting look
As you are looking for ways to stand out from all of the rest, don’t
neglect to balance your resume with the use of both paragraphs and good on your
bullets to describe your work history and accomplishments – the computer screen
combination is aesthetically pleasing and easier to read.
doesn’t mean they
will look good
when printed.

Page 8
Federal Resume Guide

When using paragraphs to describe job duties, be sure to use short, concise phrases starting
with action verbs. When using bullets, do so sparingly in order to draw the readers eyes to
especially important points on your resume and be consistent. This helps the reader to
understand what you are highlighting from one section of your resume to the next.
Below is an example of how the use of bullets makes a difference in the appearance of a
potentially important aspect of a resume.
Example

Poor Response:
Wrote 15 papers per semester with an average grade of 95%.

Good Response:
 Wrote 15 papers per semester with an average grade of 95%.

WHICH SHOULD GO FIRST ON MY RESUME, EDUCATION OR EXPERIENCE?

The answer to this question depends on whether your education or your experience is your best
selling point and/or meets the qualifications of the position you are applying to. Generally, new
graduates list education first, while job-seekers with a few years or more of work history list
experience first. However, when using the USAJobs Resume Builder, experience is always
listed first.

SHOULD I INCLUDE ALL MY PREVIOUS POSITIONS ON MY RESUME?


HOW FAR BACK SHOULD I GO?

The most important thing is to include your most relevant experience. When considering how
far back to go with your work history, go as far back as you need to in order to make your
experience applicable. In other words, make sure you highlight your accomplishments of
previous jobs that are most recent and relevant to the position you are seeking.

If you find that this method results in the appearance of gaps in your employment history, you
can either list those postions under an “Additional Inofrmation” section or list the position in
order with a brief sentence describing the work you performed.

Page 9
Federal Resume Guide

WHAT IS THE BEST WAY TO SHOWCASE MY ABILITY TO BE SUCCESSFUL


IN THE POSITION FOR WHICH I AM APPLYING?

The best way to showcase your abilities for a particular job is to ensure that your resume
reflects your knowledge, experience and/or
education required of the position for which
you are applying. Review the “Qualifications
& Evaluations” tab carefully to ensure that
you fully understand how your application will
be evaluated.

Example 1: You’re interested in applying for


a Management/Program Analyst position at
NARA that requires applicants to have a
demonstrated ability to research, analyze
and present findings to high level
management official in various formats such
as comprehensive reports, recommendations
and program policies and procedures.

Does your resume identify that you have this experience? Human Resources specialists use
your resume to verify that you possess the required experience/competencies of the vacant
position as well as to verify your responses to the self-assessment questionnaire. If your resume
does not specifically and clearly show that you possess the required
experience/competencies, credit cannot be given which may result in your application no longer
being considered.

For the above position you may include on your resume, for example:

 Utilized a high degree of qualitative and quantitative analytical skills to analyze,


evaluate and improve the efficiency of internal administrative operations,
organizations and management including participation on task forces and surveys,
studies and other areas of management operations to determine the adequacy of
existing program polices and procedures.

Example 2: You are interested in applying for Archives Specialist position at NARA that
requires knowledge in processing large volumes of records.

In order to draw the reader’s eye to your experience with this type of work, don’t hesitate to use
numbers to showcase your qualifications. For example, you may write:

 Appraised, arranged, described, preserved, and provided access to 700 collections


of various types. Collections encompassed 10,000 linear shelf feet, including 4,000
artifacts cataloged online.

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Federal Resume Guide

HOW LONG SHOULD MY RESUME BE?

While the length of your Federal resume is a personal choice, the general rule of thumb is one –
three pages depending upon your level of experience. However, if you are building your resume
in USAJobs, the average length is four to five pages. Resumes that extend beyond one page
should be numbered accordingly (e.g., X of Y), so that if lost or shuffled an employer can easily
identify if there are missing pages or if there are additional pages and in what order they belong.
Regardless of the length, your resume should best reflect
your qualifications for the position to which you are applying as concisely as possible.

IN ADDITION TO MY RESUME, WHAT OTHER DOCUMENTS WILL I HAVE TO SUBMIT?

Read the vacancy announcement carefully and follow all instructions. At minimum, many
agencies, NARA included, require applicants to submit a resume and an online self-assessment
questionnaire. In many instances, additional documentation (e.g., Certificate of Release or
Discharge from Active Duty (Form DD-214), most recent performance appraisal, transcripts,
etc.) will be required. Failure to submit all required documents will result in your application
being rejected for consideration.

WHAT ARE MINIMUM QUALIFICATIONS?

Minimum qualifications are standards set by the U.S. Office of Personnel Management (OPM)
to help ensure that Federal employees are, indeed, qualified for employment. You must meet
these minimum qualifications to be considered for employment. Minimum qualifications are
stated in terms of general or specialized experience.

 General experience is progressively responsible clerical, office, or other type of


experience that shows you have the ability to perform the duties of the job being filled.
 Specialized experience is usually obtained from having worked in a position similar to
the job being filled.

For some jobs, you can qualify based solely on education instead of experience. For other jobs,
both education and experience are required to qualify; and for yet other jobs, you can qualify
based on a combination of your experience and education. These requirements will be
described in the vacancy announcement.

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Federal Resume Guide

WHAT IS THE OCCUPATIONAL QUESTIONNAIRE OR ASSESSMENT?

The questionnaire is a list of questions designed to solicit information about how well your
knowledge and skills match the experience required for the job. The questionnaire is a self-
assessment tool. Generally, you can preview questions by clicking on the “How to Apply”
section/tab within the job announcement and scrolling down to the “How You Will Be Evaluated”
section. Many agencies offer a “View Occupational Questionnaire”, or something similar, link to
view the questions in advance of applying.

There are no “right” or “wrong” answers to the occupational questionnaire. You should respond
honestly to all questions. You should also give yourself credit when deserved. While you
should be careful not to inflate your self-ratings, you want to take credit for your
accomplishments. Once you complete the questionnaire, a score will be assigned to your
application. That score will determine whether or not you will move on for further consideration
in the selection process. Note that some agencies, including NARA, may also require you to
identify where in your resume (what position) you utilized the skills/knowledge to support your
rating. In addition, most agencies do state in their policy that your score may be adjusted and/or
you may not be further considered for the position, if your resume and supporting document do
not support your self-rating.

WHAT TYPES OF QUESTIONS ARE GENERALLY ASKED ON THE SELF-ASSESSMENT


QUESTIONNAIRE?

Generally, questionnaires are custom developed because of the different requirements of each
position; however, most occupational questionnaires require you to provide responses to
questions that will evaluate if you meet the minimum qualifications of the position, as well as
other job specific assessment questions, that are either task based or competency based.

Examples of the types of questions asked on the self-assessment questionnaire are provided
below.

Example1 (Minimum Qualifications): Which of the following statements best describes your
experience?

A. I have at least one year of specialized experience equivalent to at least the GS-12 level in
the Federal government that included evaluating current and emerging formats of electronic
records; defining system requirements; and electronic information system development
documents.

B. I do not possess the experience described above; therefore, I am not eligible for this
position.

Example 2 (Task Based):

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Federal Resume Guide

INSTRUCTIONS: For each of the task statements, choose the one response from the list below
that best describes your experience.

1. Developing policies, methods and/or strategies for the long term management and access of
electronic records or other digital content based on an understanding of archival and records
management principles as well as available IT solutions.
2. Using format migration as a preservation or access strategy.
3. Presenting reports, proposals or recommendations based on justified findings for internal
management.

A - I have no experience in performing this work behavior.


B - I have limited experience in performing this work behavior. I have had exposure to this work
behavior but would require additional guidance, instruction, or experience to perform it at a
proficient level.
C - I have experience performing this work behavior across routine or predictable situations with
minimal supervision or guidance.
D - I have performed this work behavior independently across a wide range of situations. I have
assisted others in carrying out this work behavior. I seek guidance in carrying out this work
behavior only in unusually complex situations.
E - I am considered an expert in carrying out this work behavior. I advise and instruct others in
carrying out this work behavior on a regular basis. I am consulted by my colleagues and/or
superiors to carry out this work behavior in unusually complex situations.

Example 3 (Competency Based):

FACTOR: CUSTOMER SERVICE

1. Which of the following best describes your experience determining the needs of either
internal or external customers (i.e., someone who receives your services or products)?

A. I have never or rarely worked with customers.


B. I have asked basic questions to understand customers' basic needs.
C. I have had in-depth conversations with customers to help understand more complex needs.
D. I have had formal, in-depth meetings or consultations with customers to actively stimulate
discussions and gain complete understanding of their complex needs, wants, and expectations.
E. I have initiated and cultivated relationships with customers and partnered with them to jointly
define their service goals and priorities.

WHAT DOES “TIME-IN-GRADE” MEAN?

Time-in-grade is a requirement that applies to the promotion of current and former Federal
employees. Generally, employees must serve one year at the next lower grade level. Time-in-
grade restrictions do not apply to former federal employees who have had a break in service of
more than one year, current Federal employees on temporary appointments, or current Federal
employees not holding a General Schedule (GS) position. Time-In-Grade also does not apply to
applicants who have no Federal work experience.

Page 13
Federal Resume Guide

WHAT IS THE DIFFERENCE BETWEEN USAJOBS AND USA STAFFING/APPLICATION


MANAGER?

 USAJobs is the official job site of the Federal government. USAJOBS is the one
resource where you can search for jobs, create multiple resumes, receive
e-mail notifications, access information regarding your application status, and find
general information about Federal employment.

 USAStaffing Application Manager is a separate


Federal system from USAJOBS. It is used by many
Federal agencies, NARA included, to collect online
applications and assessment information for specific
positions. After the first time you access the USAStaffing
Application Manager from USAJOBS, your accounts will
become linked and you will no longer be required to login
to Application Manager separately when applying to vacancies.

IS THERE ANYTHING I SHOULD DO BEFORE I SUBMIT MY APPLICATION?

As a final step before submitting your application package, take a moment to review these
basic, yet very important guidelines when applying for a career at the National Archives or other
Federal agencies.

Do Don’t
 Quantify whenever possible – use numbers and  Make things up or inflate your accomplishments,
data points to illustrate success. level of responsibility, or skills.
 Check your application package for misspellings  Use personal pronouns (I, my, me) in a resume.
and typographical errors.  Be humble.
 Use active verbs to describe actual work  Don’t use acronyms, unless you are certain
performed. Be specific. everyone knows what that acronym is.
 Use your own words when writing a resume. Be  Use job description expressions like “duties
concise. included” or “responsibilities:” – instead use
 Edit your resume to reduce fluff and make every accomplishment oriented phrases that sell you.
word count. Set your resume aside for a few  Include personal information on your resume, other
days and then come back to it again with a than contact information (examples: height, weight,
fresh perspective. age, date of birth, place of birth, marital status,
 Review your application package to ensure that ethnicity, health, reason for leaving previous jobs,
it contains all of the required information listed etc.)
under the “How to Apply” section of the vacancy  Use the same resume for every job. Take the time
announcement. to tailor your resume for each position.
 Submit your application in a timely manner.

Page 14
Federal Resume Guide

I’VE SUBMITTED MY APPLICATION, WHAT HAPPENS NEXT?

As previously mentioned, once you submit your application, a Human Resources (HR)
Specialist will review your package for completion, ensure that you meet the basic qualification
requirements, verify your self-assessment ratings again the information you provided in your
resume and forward the list of “Best Qualified” applicants to the hiring manager for
consideration.

The hiring manager will select applicants from the “Best Qualified” list and conduct interviews.
Once interviews have been completed, an HR Specialist will extend a tentative job offer.
Pending the outcome of a background investigation, a final job offer may or may not be made.

To determine the status of your application, activate the notification option from your USAJOBS
profile and you will receive automatic alerts when there are status changes.

Page 15
Federal Resume Guide

Resume Samples

Page 16
Federal Resume Guide

Jane Doe
CHRONOLOGICAL 123 Somewhere Street Anytown, CA
12345
(310) 217-9366 ssmith@[Link]
SSN: xxx-xx-1234 Veterans Pref.: N/A
Citizenship: USA Security Clearance: Secret

Profile: Highly-organized and detail-oriented Executive Assistant with over 15 years’ experience providing
thorough and skillful administrative support to senior executives.

Employment History:

J.W. Associates, LLC


Executive Assistant 4/1996 - Present

Prepare proposals, manuscripts and reports; draft executive level documents and key correspondence.
Administer telecommunications, travel and calendars for three executives. Lead support staff and
comprehensive training.
 Coordinate projects and events exercising ability to improvise, improve procedures, and meet
demanding deadlines.
 Plan and coordinate corporate luncheons, and develop presentations for related on-site and off-site
meetings.
 Manage capital purchases, direct vendor relations, generate and maintain equipment tracking records.

Pulsar Distribution Services


Executive Assistant 5/1991 – 4/1996

Supported senior-level executives at this $12 billion distribution company. Organized office and designed
systems to maximize operations. Arranged and maintained sensitive documents in compliance with security
procedures.

 Saved the organization $100,000 in travel expenses after implementing a detailed travel program that
placed limitations on air, hotel and rental car accommodations.
 Played a key role in the development of the company’s expense policies and procedures.

Computer Skills

Microsoft Office Suite, Adobe Illustrator, Photoshop, Outlook Express, scanning technology, HTML,
website development, advanced Internet research.

Education
Lakeview College, Lakeview, NY
Bachelor of Science, Business Administration, 1990

FUNCTIONAL DAVID JONES, MBA


COMPETENCY 6684 Grand Avenue
BASED Albuquerque, NM 87101
505-555-1111 / mburns@[Link]

Page 17
Federal Resume Guide

QUALIFICATIONS

Business analyst with superior analytical skills. Consistently promoted to positions of increased responsibility,
advancing three times within a one-year period. Excellent communicator, proven leadership and outstanding
academic credentials in business and international management.

SELECTED ACCOMPLISHMENTS

 Completed contracting for 6,000+ providers within 6 months.


 Improved production 20% through the establishment of department production standards.
 Launched marketing department for the State of New Mexico.

PROFESSIONAL EXPERIENCE

Financial & Business Analysis

 Performed complex analyses for system-wide negotiations, projections, and time-of-business reviews in
addition to analysis of population distribution, claims/utilization, and cost.
 Identified, collected, and organized data from multiple sources for input into monthly, quarterly, annual,
and ad hoc reports provided to contracting/finance departments and senior management.
 Designed and implemented database applications used in contract rate and risk management analysis as
well as the identification and correction of data errors and discrepancies.

Management & Supervision

 Analyzed, interpreted, and resolved claims with authorization for payments up to $75,000.
 Directed activities of 40 claims analysts at a large project site.
 Interacted daily with enrollment, claims, utilization/quality management, and customer service to resolve
provider issues.

EMPLOYMENT HISTORY

Health First, Albuquerque, NM 2/1997 – 6/2003


Manager, Contract Analysis/Senior Financial Analyst

Federal Health Services, Albuquerque, NM 10/1994 – 2/1997


Manager, Provider Relations

EDUCATION

GRADUATE SCHOOL OF BUSINESS, Albuquerque, NM


Master of Business Administration, 1992

Page 18
Federal Resume Guide

Ellen J. Jobseeker
579 Lake Center Drive – Upper Marlboro, MD 20773
Combination (301) 321-6543 ejobseeker@[Link]

SSN: xxx-xx-1234 Veterans Pref.: N/A


Citizenship: USA Security Clearance: Secret

Marketing Executive

Accomplished, bilingual professional consistently recognized for achievement and performance in the
marketing field. Innovative and successful in mining new sales territories and establishing business
alliances. Proven leader with special capabilities in building teams, strategizing, and implementing
workable marketing plans employing television, radio, Internet, and print media.

Education
University of New York, New York, NY
Bachelor of Science, International Business, 1995
Concentration: Communications. Minor: Marketing. GPA: 3.6/4.0

Professional Experience

Senate Brokerage & Advisory Firm, New York, NY 8/2003 – Present


Marketing Manager

In charge of devising, developing and implementing strategic and operational plans. Analyze industry
trends, develop web pages and logos, and train sales staff on targeted client base development.
Implement new policies and revise processes as needed to improve operational efficiencies.

Selected Accomplishments

 Marketing/Branding Initiatives – Established strong image for company through marketing


activities, including web messages/design, logo development, and promotional materials.
Results included 96% increase in “sellable projects” and stronger recognition/credibility.
 Staff Development - Focused sales team efforts on qualification of high-yield prospective
clients as opposed to random client capture, leading to increased number of clients with less
time commitments.
 Information Management – Implemented new format for prospectus that streamlined
reporting function and represented 100% improvement in presentation format.

Skills/Activities

Fluent in English and Spanish


Association for Financial Professionals, Member
MS Office (PowerPoint, Excel, Access, Word)
Lived and traveled extensively in South America and Spain

References

Available upon request

Page 19
Federal Resume Guide

Targeted John Q. Smith


123 Any Street
Washington, DC 12345
(123) 456-7890
johnqsmith@[Link]

Objective: To obtain a responsible and challenging archivist position at the National Archives & Records
Administration where my work experience will have valuable application and utilization of my opportunity for
advancement.

Career Achievements:

 Collections and archives internships and projects affording exposure to bibliographic, electronic archiving,
cataloguing, and collection management techniques and technologies.
 Key areas of experience and study include:
o Collection Cataloguing & Management
o Historical Research & Interpretation

Professional Experience:

National Museum of History, Washington, DC


Archivist
August 2000 – Present

 Directed filing and cross indexing of selected documents in alphabetical and chronological order in manual
or computerized database systems.
 Advised government agencies, scholars, journalists, and others conducting research by supplying available
materials and information according to familiarity with archives and with political, economic, military, and
social history of period.
 Selected and edited documents for publication and display, according to knowledge of subject, literary or
journalistic expression, and techniques for presentation and display.

Maryland State Archives, Annapolis, MD


Assistant Archivist
July 1999 – August 2000

 Assisted the archivist and curator in building and maintaining four permanent collections including the
library (50,000 titles), manuscripts (1.5 million items), photographs and prints (50,000 images), and
museum (10,000 items) for a thriving historical society with 5,000+ members and 12,000 annual visitors.
 Authored two articles published in the quarterly newsletter; first article focused on the Shenandoah
campaigns of 1864 and the second showcased historical perspectives of World War II from common
soldiers.

Education:
1997 – 1999 Masters in Library and Information Science
University of Maryland, College Park, MD

1993 - 1997 Bachelor of Science in History


University of Maryland, College Park, MD

Associations/Organizations:

Council of State Archives (CoSA), Member


Society of American Archivists, Member

Page 20
Federal Resume Guide

The below USAJobs Resume Builder format will be populated


automatically using the information you provide when
USAJobs creating a resume online at [Link].

NAME
Address
Mobile:
Evening Phone:
Email:

Country of Citizenship:
Veterans’ Preference:
Contact Current Employer:

AVAILABILITY:

Job Type:
Work Schedule:

DESIRED LOCATIONS:

WORK STATUS:

WORK EXPERIENCE:

EDUCATION:

JOB RELATED TRAINING:

LANGUAGES:

AFFILIATIONS:

REFERENCES:

ADDITIONAL INFORMATION:

Page 21
Federal Resume Guide

WINNING WORDS

The purpose of a Federal resume is to demonstrate those qualities that will set one candidate apart from another.
Below is a list of winning words to consider when creating your Federal resume. A glossary of Terms & Definitions
used when applying for Federal employment can be found at [Link]/careers.

ACTION VERBS

Administer Develop Motivate Research


Analyze Devise Negotiate Sponsor
Coach Edit Operate Supervise
Conduct Establish Organize Support
Consult Evaluate Present Test
Contact Expand Produce Train
Contract Improve Publish
Counsel Manage Recommend
Design Monitor Reorganize

SPECIFIC NOUNS

Accounts Facilities Needs Records


Analysis Findings Performance Reports
Budget Goals Plans Requirements
Campaigns Guidance Policies Specification
Colleagues Institutions Procedures Study
Conference Literature Products Surveys
Courses Litigation Projects
Criteria Members Prototypes
Document Morale Publications

DESCRIPTORS

Accurate Definitive Legal Profitable


Adept Diverse Long-Range Qualitative
Analytical Federal Monthly Quantitative
Annual Fiscal National Resourceful
Collaborative Functional Numerous Scientific
Competent Implementation Pioneering Statistical
Congressional International Potential Strategic
Customers Leading Professional Successful

RESULTS

Additional Enlarged Growth Quicker


Decreased Expanded Improved Reduced
Enhanced Faster Increased

Page 22
Federal Resume Guide
REFERENCES

Baehr, Ann (n.d.). Different Types of Resumes. Retrieved from


[Link]

Bellm, David (March 1, 2007). How Many Years Back Should Your Resume List Job Experience? Retrieved from
[Link]
ence

[Link]’s How Many Pages Should a Federal Resume Include? (September 2010). Retrieved from
[Link]

Hansen, Katharine (n.d.). Avoid These 10 Resume Mistakes. Retrieved from


[Link]

Kay, Jason (n.d.). Make Your Federal Resume Stand Out. Retrieved from [Link]
Federal-Resume-Stand-Out&id=3625512

KSADoctor’s Resources: Federal Resume Writing. (n.d.). Retrieved from [Link]


[Link]

Longley, Robert (March 6, 1998). Federal Job Resumes. Retrieved from


[Link]

National Park Service’s Federal Resume Writing Workshop. (n.d.). Retrieved from [Link]

Office of Personnel Management’s (OPM) Applying for a Federal Job. (September 1994). Retrieved from
[Link]

RSS’ Writing Your Resume: Bullet Points Vs. Paragraphs. (May 20, 2010). Retrieved from
[Link]

Safani, Barbara (January 13, 2011). How to Write a Resume for a Federal Job. Retrieved from
[Link]

Wellesley College’s Center for Work & Service Resumes. (n.d.) Retrieved from
[Link]

Page 23
Federal Resume Guide

[Link]/careers

Page 24

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