EVIDENCIA 2: «BUSINESS MEETING WORKSHOP»
GESTIÓN LOGÍSTICA
(2348345)
KAREN GISETH ORTIZ
APRENDIZ
CENTRO INDUSTRIAL Y DEL DESARROLLO EMPRESARIAL DE
SOACHA
SENA
2021
Business meeting workshop In a working setting, to be able to speak in a second
language, English in particular, is a must. It allows to manage technical processes
and opens up new business opportunities. This is the reason why, this time, the
training and complementary material focuses on meetings; and it gives, not only
some important meeting expressions, but some meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop. 1. R
Write the past form of the following verbs:
begin close complete cover deliver develop discuss
began closed completed covered delivered developed discussed
join hold present receive value is move
joined held presented received valued been moved
Read the following dialogue. Then, fill in the gaps using the verbs from the
previous activity in the appropriate form. Some verbs are used more than once.
BUSINESS MEETING DIALOGUE Taken and adapted from: [Link] 1
INTRODUCTIONS .
Begin the meeting with introductions with special attention paid to newcomers.
Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to
please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President. Jack Peterson: Thank you for having me, I'm looking forward to today's
meeting. Meeting Chairman: I'd also like to introduce Margaret Simmons who
recently 1) JOINED our team. 2 REVIEWING PAST BUSINESS .
It's a good idea to review past business shortly before moving on to the main topic
of discussion. Meeting Chairman: We're here today to discuss ways of improving
sales in rural market areas. First, let's go over the report from the last meeting
which was 2) HELD on June 24th. Right, Tom, over to you. Alex Young: Thank you
Mark. Let me just summarize the main points of the last meeting. We 3) BEGAN
the meeting by approving the changes in our sales reporting system 4)
DISCUSSED on May 30th. After briefly revising the changes that will take place,
we 5) MOVED on to a brainstorming session concerning after customer support
improvements. You'll find a copy of the main ideas 6) DEVELOPED and in 7)
DISCUSSED these sessions in the photocopies in front of you. The meeting 8)
DECLARED 9) CLOSED at 11.30.
3 BEGINNING THE MEETING .
Make sure that everyone has an agenda of the meeting and stick to it. Refer to the
agenda from time to time during the meeting to keep the discussion on track.
Meeting Chairman: Thank you Tom. So, if there is nothing else we need to discuss,
let's move on to today's agenda. Have you all 10) RECEIVED a copy of today's
agenda? If you don't mind, I'd like to skip item 1 and move on to item 2: Sales
improvement in rural market areas. Jack has kindly agreed to give us a report on
this matter. Jack?
4 DISCUSSING ITEMS .
Discuss items on the agenda making sure to paraphrase and clarify as you move
through the meeting. Chris Morgan: Before I begin the report, I'd like to get some
ideas from you all. How do you feel about rural sales in your sales districts? I
suggest we go round the table first to get all of your input. Alex Young: In my
opinion, we have been focusing too much on urban customers and their needs.
The way I see things, we need to return to our rural base by developing an
advertising campaign to focus on their particular needs. Anne Stevenson: I'm afraid
I can't agree with you. I think rural customers want to feel as important as our
customers living in cities. I suggest we give our rural sales teams more help with
advanced customer information reporting. Alex Young: Excuse me, I didn't catch
that. Could you repeat that, please? Anne Stevenson: I just stated that we need to
give our rural sales teams better customer information reporting. Chris Morgan: I
don't quite follow you. What exactly do you mean? Anne Stevenson: Well, we
provide our city sales staff with database information on all of our larger clients. We
should be providing the same sort of knowledge on our rural customers to our
sales staff there. Chris Morgan: Would you like to add anything, Tom? Alex Young:
I must admit I never thought about rural sales that way before. Chris Morgan: Well,
let me begin with this Power Point presentation (Chris presents his report). As you
can see, we are developing new methods to reach out to our rural customers.
Anne Stevenson: I suggest we break up into groups and discuss the ideas we've
seen 11) PRESENTED. 5 FINISHING THE MEETING .
Close the meeting by summarizing what's been discussed and scheduling the next
meeting.
Meeting Chairman: Unfortunately, we're running short of time. We'll have to leave
that to another time. Jack Peterson: Before we close, let me just summarize the
main points: -Rural customers need special help to feel more 12 VALUED -Our
sales teams need more accurate information on our customers. -A survey will be
13) COMPLETED to collect data on spending habits in these areas. -The results of
this survey will be 14) DELIVERED to our sales teams. Meeting Chairman: Thank
you very much Jack. Right, it looks as though we've 15) COVERED the main items
Is there any other business? Alex Young: Can we fix the next meeting, please?
Meeting Chairman: Good idea Donald. How does Friday in two weeks time sound
to everyone? Let's meet at the same time, 9 o'clock. Is that OK for everyone?
Excellent. I'd like to thank Chris for coming to our meeting today. The meeting is
16) CLOSED
The previous dialogue doesn't include greetings at the beginning. Read the
dialogue Again and write the most appropriate greeting to start the meeting.
Good morning to all those who accompanied us today and made a presence at this
meeting. Welcome.
