MOTIVATING EMPLOYEES
SUB-TOPIC:
A. DEFINE MOTIVATION
B. CONCEPT OF MOTIVATION
C. WAYS TO MOTIVATE
EMPLOYEES
I. OBJECTIVES
A. DEFINE MOTIVATION
B. DISCUSS THE CONCEPT OF
MOTIVATION
C. ELABORATE THE WAYS TO
MOTIVATE EMPLOYEES
WHAT IS MOTIVATION?
Motivation is defined as “the intention
of achieving a goal, leading to goal-
directed behavior (Columbia
Encyclopedia, 2004).” When we refer to
someone as being motivated, we mean
that the person is trying hard to
accomplish a certain task. Motivation is
clearly important for someone to
perform well.
WHAT MOTIVATES?
One approach to employee
motivation has been to view "add-ins" to
an individual's job as the primary factors
in improving performance. Endless
mixes of employee benefits—such as
health care, life insurance, profit
sharing, employee stock ownership
plans, exercise facilities, subsidized
meal plans, child care availability,
company cars, and more —have been
used by companies in their efforts to
maintain happy employees in the belief
that happy employees are motivated
employees.
IMPORTANCE OF EMPLOYEE
MOTIVATION
According to psychologists, self-
realization is a very human thing. It is
our basic nature to nurture something
and see it flourish, it is applicable to
most things we do in our day-to-day life.
This is true for both social and societal
spaces.
Motivated employees ensures that:
1. There is a positive atmosphere
within the organization
2. Co-workers are happy and feel
safe at work
3. Make sure clients are happy
4. They always achieve better
results than their counterparts
The dissatisfaction can be generated
by different factors, such as
problems with upper management,
poor physical conditions in the
workplace, lower than desired salary,
setbacks in interpersonal and family
relationships, etc.
In these cases, the negative impacts
are:
a. increased absenteeism
b. increase in turnover
c. reduction of productivity and
performance
TYPES OF EMPLOYEE MOTIVATION
Employee motivation is all about how
engaged an employee feels in tandem
to the organization’s goals and how
empowered he/she feels. Motivation is
of two types:
A. •Intrinsic motivation
B. •Extrinsic motivation
Intrinsic motivation
Intrinsic motivation means that an
individual is motivated from within.
He/she has the desire to perform well at
the workplace because the results are in
accordance with his/her belief system.
An individual’s deep-rooted
beliefs are usually the strongest
motivational factors. Such individuals
show common qualities like acceptance,
curiosity, honor, desire to achieve
success.
Extrinsic motivation
Extrinsic motivation means an
individual’s motivation is stimulated by
external factors- rewards and
recognition. Some people may never be
motivated internally and only external
motivation would work with them to get
the tasks done.
Research says extrinsic rewards
can sometimes promote the willingness
in a person to learn a new skillset.
Rewards like bonuses, perks, awards,
etc. can motivate people or provide
tangible feedback.
Following are the outstanding Features
of the concept of motivation:
1. Motivation is a personal and
internal feeling:
2. Motivation is need based
3. Motivation is a continuous process
4. Motivation may be positive or
negative
5. Motivation is a planned process:
MOTIVATIONAL FACTORS
There are several factors that motivate a
person to work. The motivational factors
can be broadly divided into two groups:
I. MONETARY FACTORS:
Salaries or wages is one of the most
important motivational factors.
Reasonable salaries must be paid on
time. While fixing salaries the
organization must consider such as: •
Cost of living • Company ability to pay •
Capability of company to pay etc.
Bonus: It refers to extra payment to
employee over and above salary given
as an incentive. The employees must be
given adequate rate of bonus.
Incentives: The organization may also
provide additional incentives such as
medical allowance, educational
allowance, hra ,allowance, etc.
Special individual incentives: The
company may provide special individual
incentives. Such incentives are to be
given to deserving employees for giving
valuable suggestions.
II. NON MONETARY FACTORS:
1. Status or job title
2. Appreciation and recognition
3. Delegation of authority
4. Working conditions
5. Job security
6. Job enrichment
7. Workers participation
8. Good superiors
Other factors: There are several other
factors of motivating the employees:
• Providing training to the employees
• Proper job placements
• Proper promotions and transfers
• Proper performance feed back
• Proper welfare facilities
• Flexible working hours
NEED AND IMPORTANCE OF
MOTIVATION
Motivation offers several importance to
the organization and to the employees:
Higher efficiency Reduce absenteeism
Money as a motivator
Money fails to motivate people
Money is a significant motivator at
lower level of employee’s level
WAYS TO MOTIVATE EMPLOYEES
1. Empower your team
Managers can empower their team in
several ways, including asking the group
for input on a new process and allowing
a team to work on a project together
without a lot of supervision
2. Empower individually
Just as a team should feel
empowered, so should each team
member. To do this, managers should
work with employees to develop
personal goals, allow them to have
autonomy in their tasks and mentor
employees to help them realize their
strengths.
3. Encourage teamwork
When employees are part of a team
and working toward a common goal,
they tend to hold themselves to a high
standard so as not to let the team down.
4. Schedule team-building activities
Give employees a chance to connect
in a way beyond group tasks and
satisfaction should increase.
5. Maintain a positive work environment
A positive attitude is contagious,
especially among coworkers who work
closely together each day. Those in
leadership should display positivity in
their communications with the team,
both verbally and written through emails
or office memos.
6. Be available
Although managers attend required
leadership meetings and spend time on
other items such as budgeting and crisis
communication plans, it's also important
for them to be available for their staff.
7. Reward employees
Consider implementing a reward
system to motivate employees to
complete tasks that put them closer to
the goal. It's important to find a reward
that is enticing to most of the group.
8. Share feedback
One of the main ways to keep an
employee motivated is by sharing
feedback related to their performance.
When an employee knows what they
are doing right and where they can
improve, they'll feel motivated to both
continue their efforts and implement
change in their process to raise their
review next time.
9. Make office improvements
The functionality and layout of the
workspace can impact how motivated
an employee feels. Managers should
consider the benefits of an open floor
plan versus high cubicle walls and how
a team can best work together and
individually to meet their goals.
10. Encourage breaks
Breaks allow an employee to step
away from their desk and refresh. This
helps an employee come back with a
renewed sense of motivation to finish
their workday strong. As a break,
employees can take a walk around the
office building, have a snack in the
communal cafeteria or read a chapter of
their book in an unused meeting room.
11. Allow remote workdays
Allowing remote workdays can mean
dedicating one day a week as a
"creative" day where employees can
work outside the office at a location of
their choosing, whether it's their home or
a local coffee shop. Managers can also
allow remote work for life events at
home, such as a home repair visit or
mid-day doctor's appointment.
12. Publicly recognize employees
Most employees like their leadership
team to publicly recognize them for the
work they do. It's important for
coworkers to feel a sense of
accomplishment in the workplace and to
know that their team values their
contribution.
13. Start a competition
A friendly competition among coworkers
is an intrinsic motivator. Competition
should still help move projects along,
have rewards in place and celebrate
team wins. Competitions should also
introduce creativity and innovation to get
to the result, and they are great ways for
coworkers to bond with one another.
14. Get to know employees
Employees are motivated by having
members of leadership who take the
time to get to know them. Without
getting too personal unless the
employee introduces more serious
topics, managers should ask their
employees about their hobbies, interests
and family.
15. Be transparent
When employees are aware of how
the business is doing, what projects are
in the pipeline and what the long-term
growth goals are, they develop a vested
interest in the business and how their
work fits into the bigger picture.
16. Share your vision
Employees who know what the
company vision is will know how
important a role they play and are more
likely to feel motivated in their everyday
work.
17. Discuss advancement opportunities
Employees who want to grow with
the company will appreciate discussions
about advancement opportunities.
Managers should meet with each
member of the team to talk about their
goals, strengths, improvement
opportunities and the direction of the
business.
18. Set SMART goals
SMART goals are a crucial part of
any workplace. SMART is an acronym
that stands for Specific, Measurable,
Attainable, Relevant and Time-bound,
and as long as the goals managers set
are SMART, they should motivate an
employee to continue performing at their
best.
19. Go out to lunch
Employees may need a break in the
middle of the day, and a free lunch is
motivating. It can be an incentive for a
job well done or a "just because" meal to
show appreciation for a collaborative
team that always works together toward
a common goal.
20. Thank employees
People want to feel appreciated for
their efforts. At work, this means having
a leadership team that recognizes an
employee's talents, efforts and
commitment to the team.
21. Support new ideas
Employees are the ones who work
the closest with the tools, software and
workplace processes that help keep a
company going. Employees have the
first-hand experience with projects and
can more easily see an opportunity for
improvement.
22. Celebrate milestones
Managers can also keep employees
motivated by celebrating milestones.
Milestones can include birthdays, work
anniversaries or even personal
accomplishments such as earning a
master's degree or getting engaged.
23. Set an example
Employees are likely to follow the
lead of their managers so managers
who remain motivated will pass along
that work ethic to their team. Employees
are also more likely to stay motivated if
they have a superior that they can look
up to.
24. Encourage learning
Learning fosters growth and
employees who are a part of a learning
environment feel motivated to take on
new tasks, acquire a new skill or pursue
a leadership position.