TRAVEL SERVICES NC II
Name of Learner: _________________________________________________
Grade Level: ______________________ Section: ____________________
Date: ____________________________________
Learning Activity Sheet No. 1
KEY CONCEPTS IN TRAVEL SERVICES (TS)
BACKGROUND INFORMATION FOR LEARNERS:
The concepts of travel and tourism are very closely linked, and both the travel
industry and the tourism industry have significant overlap. However, there are also
differences between the two terms and the two industries. In this lesson, you will find out
more about both travel and tourism, and the industries based on those activities.
What is the Tourism Industry?
Tourism is generally regarded as the act of travelling to a different
location, for either business or pleasure purposes. However, it actually has
quite a specific definition: the act of travelling to another environment, for at
least 24 hours, but for no longer than one year, for purposes related to
business or leisure.
In order to prevent the disaccords to define "Tourism", UNWTO
defined it as indicated below;
"Tourism comprises the activities of persons traveling to and staying
in places outside their usual environment for not more than one consecutive
year for leisure, business and other purposes."
Three criteria are used simultaneously in order to characterize a trip
as belonging to tourism. The displacement must be such that;
It involves a displacement outside the usual environment: this term
is of utmost importance and will be discussed later on;
Type of purpose: the travel must occur for any purpose different
from being remunerated from within the place visited: the previous
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limits, where tourism was restricted to recreation and visiting family
and friends are now expanded to include a vast array of purposes;
Duration: only a maximal duration is mentioned, not a minimal.
Tourism displacement can be with or without an overnight stay.
We shall discuss the particularity of in transit visits, from a
conceptual and statistical point of view.
A tourist is generally only classed as such if they stay in overnight
accommodation situated in the location they travel to. By its very nature,
tourism involves a round trip, rather than travel in one direction only. With this
in mind, the tourism industry refers to all aspects of the service industry that
cater to tourists
What is the Travel Industry?
Travel refers to the act of moving from one location to another. This
can refer to long-distance travel, short-distance travel, overseas travel,
domestic travel and various other forms. Crucially, travel also includes both
round trips and one-way journeys, and it covers a wide variety of different
travel purposes.
The travel industry, therefore, refers to the numerous aspects of the
wider service industry which cater for the needs and desires of those who
have travelled from one part of the world to another.
The Difference Between the Travel and Tourism Industry
Given the definitions above, it is understandable that many people struggle to
see much of a distinction between the tourism industry and the travel industry.
Indeed, there is clearly significant overlap between the two, and many of the
businesses and services that cater for tourists also cater for travelers more
generally.
Nevertheless, there are some notable differences. Essentially, the tourism
industry is concerned with people travelling for business or pleasure
purposes, staying in their destination for at least one night, and then
returning. By contrast, the travel industry has a wider scope, covering more
travel purposes and durations.
Sectors and Companies Within the Travel and Tourism Industry
1) Transportation
The transportation sector is one of the most obvious sectors that falls under both the
travel and tourism umbrellas, and is concerned with the movement of people from
one location to another. This includes a wide variety of different types of travel,
including air, road, rail and water-based methods. This sector enables tourism in the
first place, but also provides tourists with a means of getting around after they arrive
at their destination.
2) Accommodation
The travel and tourism industries also both contain the accommodation sector, with
people requiring overnight accommodation for varying lengths of time. The
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accommodation industry offers a variety of different options for customers, catering to
different tastes, budgets and requirements. In addition to providing shelter and a
place to sleep, many companies in the accommodation sector also provide a range
of other services. Example of these accommodation facilities are hotels, resorts,
cruises, timeshare accommodation, etc.
3) Food & Beverage
Food and drinks are basic human needs and the food and beverage industry caters
these needs among tourists and travelers. Again, there are a wide range of different
company types that fall within this sector, providing customers with an array of
different options. Some of these are restaurants, catering services, bars and cafes,
night clubs, etc. It is also worth noting that the food and beverage industry also
provides opportunities for tourists and travelers to socialize with friends, or meet new
people.
4) Entertainment
Once tourists or travelers arrive at their chosen destination, they will often need
entertainment, even if that was not the primary purpose of their journey. However, in
many cases, companies or establishments providing entertainment are one of the
major attractions drawing people to a location in the first place. Some of the sub-
categories within the entertainment sector of the travel and tourism industry are
outlined below.
A. Casino - an entertainment establishment, which provides people with
opportunities to gamble – primarily through luck-based card, dice and slots
games. In addition to these games, many casinos are connected to hotels or
resorts, and many also host other entertainment, such as musical or comedy
performances.
B. Tourist Information - is focused on providing travelers with important
information about things to do in the local area. This includes offline methods,
such as tourist information offices and leaflets, as well as online methods, such
as informational websites and social media accounts.
C. Shopping - Shops play a varied role in the travel and tourism industries, catering
to people’s basic needs, while also providing a form of entertainment. Indeed,
many people travel to specific parts of the world to experience the shopping in
that location, with examples including 5th Avenue in New York, Bond Street in
London and Rodeo Drive in LA.
D. Tourist Guides & Tours - Tourist guides offer organized tours of a location,
which will typically consist of them taking a group of people to some of the
important attractions or tourist sites nearby. The role of the tourist guide is to
factual information and context, helping to make the tour more interesting and
educational.
5) Connected Industries
Finally, there are a number of other industries that are more broadly linked to either
the tourism industry, the travel industry, or both. These include companies that
promote the interests of the travel industry itself; businesses that help to actually
connect customers with travel and tourism products; and organizations that provide
either practical support or logistical assistance for tourists and travelers.
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A. Financial Services
A number of financial services are relevant to both the tourism industry and the
travel industry. The most obvious of these include travel insurance and medical
insurance products, while other examples include services linked to currency
conversion and the acquisition of travelers cheques.
B. Travel Agents
Travel agents sell travel products on behalf of suppliers and generally receive a
commission for doing so. They also provide customers with advice on what the
best travel products are, based on the customer’s preferences and budget. In this
sense, they act as an intermediary between tourists and suppliers of travel
products.
C. Tour Operators
The role of a tour operator is to combine tour products and travel products
together, in order to sell package holidays. Most commonly, a package holiday
will consist of a combination of air travel, accommodation, hotel transfers and the
services of holiday reps, who are able to provide organized activities.
D. Online Travel Agencies
An online travel agency will typically perform a very similar role to a more
traditional travel agency, albeit using the power of the internet. While the purpose
is still to connect tourists with travel products on behalf of suppliers, there is more
of an emphasis on self-service methods.
E. Tourism Organizations
Tourism organizations tend to be organizations that act in the interests of the
tourism industry itself, lobbying on its behalf or promoting its interests. Examples
would include national tourism information companies, local tourist boards,
tourism agencies, tourism charities and inspection agencies.
F. Education
Lastly, the educational sub-category includes business that deliver the kinds of
education services that attract tourists and travelers. This is a growing aspect of
the tourism industry and includes organizations that are linked to conferences,
exhibitions and training activities, as well as certain academic institutions.
HOW TO GET STARTED IN TOURISM MANAGEMENT
Jobs in the tourism industry are amongst the fastest growing in the world of
employment. A degree in tourism management teaches students the fundamentals on
sustainability, human resources, project management, and much more. The knowledge you
gain through a degree in this field will be useful for a variety of different careers.
The travel and tourism industries technically cater for slightly different groups of
people, but they are extremely closely linked. In both cases, they consist of organizations
within the transportation, accommodation, entertainment, and food and beverage sectors,
along with several related industries.
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TRAVEL SERVICES NCII IN THE PHILIPPINES
RELEVANCE OF THE COURSE
A degree in Tourism is the perfect gateway option for a person who wants to break the
mold of a conventional life and gain valuable skills in the process. All you’ll need is a
love for travel, good organizational skills and enjoy working with people.
1. Global Opportunities
Careers in the tourism and hospitality industry are amongst the fastest growing
areas of employment in the world.
2. Transferable skills
A degree in Tourism teaches students about business management, marketing
fundamentals, human resources, project management, sustainability, cross-cultural
awareness and so much more. The knowledge and skills acquired through the
program is essential and useful for a variety of different careers. Students leave the
program well-rounded in many important business aspects.
3. Make an impact
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As a student, you will learn about sustainable tourism and how you can mitigate the
negative impacts of travel on the environment. With more and more people travelling
each year, it’s important to understand the impact this has on cultures, communities
and our planet. Tourism has the potential to make the world a better place by
bringing economic benefits to poorer destinations and keeping tourist hotspot
flourishing. Learn how you can contribute through the creation of jobs with fair wages
and environmental protection.
4. Versatility
A career in travel and tourism offers endless opportunities generally in non-traditional
hours. Whether you want to work in a hotel, resort, cruise ship, plane – the world is
literally your oyster. Professionals in the tourism industry have so many exciting work
settings and opportunities to choose from.
5. It’s fun!
Ever notice how people in the tourism industry always seem to be smiling and having
a great time? It’s because a career in tourism is so much fun. When you are exposed
to new things and meeting people from all over the world every day, life becomes an
adventure. Travelling is the best way to not only understand the world we live in but
also to understand ourselves.
LEARNING COMPETENCY:
The Learners should:
Explain concepts in Travel Services
Discuss the Relevance of the course
Explore opportunities in Travel Services
DIRECTION:
Now that you have learned the different concepts in the travel services course, its relevance
and the opportunities that it offers, let us do the following exercises. Make sure to read
thoroughly and answer honestly.
You can write your answer temporarily on a separate paper and rewrite it in this activity
sheet later to avoid too much erasures.
Exercises and Activities:
I. Direction. Identify whether the following activities are identified in Travel or
Tourism Industry. Write TRAVEL the statement describes travel industry activity
and TOURISM if describes activities in the Tourism Industry.
1. Rizza a resident of Calbiga, Samar visits Lulugayan Falls with her family.
2. Lucas is an athlete from Malaysia. He travelled to the Philippines last Nov. 30,
2019 to participate in the South East Asian games for Taekwondo Event.
3. As a K-Pop Fanatic, Leonora availed the 3-day package in the heart of Korean
stars in Seoul, Korea.
4. The Perez Family traveled from Manila to Palawan and enjoyed a relaxing and
luxurious day in the beautiful El Nido.
5. Jenny a Korean citizen enrolled in one of the Philippines English tutoring facility
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II. Direction: Compare and contrast travel and tourism industry through this Venn
Diagram. Fill your answers inside the circles. (10 POINTS)
TOURISM INDUSTRY TRAVEL INDUSTRY
Similarities
Differences Differences
III. Direction. The Tourism and Travel industry is one of the largest job producing
industries not just in the Philippines but also the whole world. On this box, paste a
photo of the career in the Tourism and Travel Industry that you wanted to pursue
with your face on it.
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GUIDE QUESTIONS: Please answer the following:
1. What are you on the Photo?
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2. Why do you want to be a ____________ someday?
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3. How will the course travel services help you to pursue and achieve your career?
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4. Are you on the right track? Explain why or why not?
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RUBRIC FOR SCORING
Accomplish the Scoring Rubric for Exercise III honestly and sincerely. Remember it is your
learning at stake!
Points per Career Photo (50%) Explanation (50%)
Criteria
The career photo shows the face of the Explanation was told with expression, Very
student. It is a job related to the Tourism Good Intonation, confident in speech and
5
and Travel Industry. It is neatly pasted and has a wide vocabulary
has good quality print and colors
The career photo shows the face of the Explanation was told with expression, Good
student. The job is related to the travel and Intonation, has confident in speech and has
4
tourism industry. It is not neatly pasted and a good vocabulary
moderate to poor quality of print colors
The career photo shows the face of the Explanation has expression, Good
student. The job is related to the travel and Intonation, has good confident in speech
3
tourism industry. It is not neatly pasted and and vocabulary
moderate to poor quality of print colors
The career photo does not show the face Explanation has expression, Poor
of the student. The job is related to the Intonation, lacks confident in speech and
2
travel and tourism industry. It is not neatly vocabulary
pasted and has poor quality of print colors
1 The career photo does not show the face Explanation has no expression, Poor
of the student. The job is either or not Intonation, lacks confident in speech and
related to the travel and tourism industry. It vocabulary
is not neatly pasted and moderate to poor
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quality of print colors
REFLECTION:
What have you learned?
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How will you apply these learnings to yourself?
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REFERENCES FOR LEARNERS
Online Resources:
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%20other%20purposes.%22
[Link]
ANSWER KEY
Exercise 1
1. Travel
2. Travel
3. Tourism
4. Tourism
5. Travel
Exercise 2
Travel Industry Similarities Tourism Industry
Purpose of travel is not Both shows movement Purpose of travel is
limited to leisure and of people from one simply business and
business place to other pleasure
Duration is 24 hours Both can either be Duration is more than
below short or long distance 24 hours but less than 1
Both one-way and travel year
round trip travel Round trip travel only
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Prepared by:
MAURELLE VAN A. ABAIGAR
Senior High School Teacher II
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