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Technical Support Engineer Resume

Yogesh Kumar Tyagi is a technical support engineer seeking a responsible and challenging job in the IT environment. He has over 10 years of experience in technical support roles, including installing and upgrading operating systems, troubleshooting hardware and network issues, and managing backups. He holds a diploma in hardware and networking as well as Microsoft certification.

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kshitiz13
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96 views2 pages

Technical Support Engineer Resume

Yogesh Kumar Tyagi is a technical support engineer seeking a responsible and challenging job in the IT environment. He has over 10 years of experience in technical support roles, including installing and upgrading operating systems, troubleshooting hardware and network issues, and managing backups. He holds a diploma in hardware and networking as well as Microsoft certification.

Uploaded by

kshitiz13
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Yogesh Kumar Tyagi

Contact No: - 09910346426, 08882150023


Email: - yogesh.tyagi221@[Link] , yogesht221@[Link]
Address : Sec-57 Noida (UP)

Career Objective: -
To hold responsible and challenging job having informal and energetic organization where
Ideas initiatives and performance shape the profile of who we are and form the essence of
What we endeavor to the best in the IT Environment.

Work Experience:-
Company: - R.T. Outsourcing Ltd. Okhla Ph -1, Delhi
Duration: - From Aug 2008 to Aug 2010,
Role: - Technical Support Engineer
Responsibilities:-
• Installation and up gradations of operating systems.
• Logins and Securities.
• Network Problems.
• Manage Hub, Switch and Cabling.
• Installation & updating of Antivirus.
• Backup & restoring data.
• Troubleshooting and taking care of network wide services.

[Link]:- Computer Clinic India Pvt. Ltd. Delhi


Duration: - From Sep 2010 to till date
Role: - Technical Support Engineer
Responsibilities:-
Site Handling - Sale Tax Department, I.T.O Delhi
• Installation and up gradations of operating systems Win XP, Vista, 7, Win Server
2003, Red Hat Linux etc.
• Troubleshooting Card Level Hardware Problems
• Troubleshooting Network Problems
• Installation & updating of Antivirus.
• Backup & restoring data.
• Troubleshooting DMP Printers

Professional Qualification: -
1. Diploma in Hardware & Networking from JETKING in 2009, South Extension, Delhi.
Certification MCSA from Microsoft

Academic Qualification:-
:- Pursuing BSC. IT from KoumpoUniversity Bangalore,
:- 12th from U.P. Board, Allahbad.
:- 10th from U.P. Board, Allahbad.
Technical Assets: -
Microsoft Windows-
 Installation and Up gradation of Windows Operating Systems
 Installing, Configuring, and Troubleshooting Printers
 Installing and Configuring and Troubleshooting Network Infrastructure (Domain/Workgroup)
 Installing and Configuring Network Services DHCP, DNS, Active Directory, FTP etc.
 Configuring and Troubleshooting RAID
Red Hat Enterprise Linux-
 Installing RHEL
 Creating Users and Groups
 Creating Partitions, File systems, Mounting Devices,
 Monitoring System Resources ( CPU, Memory, Disks, Processes)
 Automating Tasks using at and crontab
 Backup and Restore

Hobbies:-
Computers, Playing cricket.
Strength :-
Sincerity, Confidence, Punctual

Personal Detail :-
Father’s Name : Shri Radhay Shyam
Date Of Birth : 2 Feb 1976
Gender : Male
Marital Status : Single
Nationality : Indian
Language Known : Hindi & English
Permanent Address : Vill. – Mangroli, P.O. – Bagmabad Gahri,
Distt. – Baghpat, Pin 250622, (U.P.)

Date:
Place: (YOGESH KUMAR TYAGI)

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