Business Savvy Competencies – Behaviors and Self-Assessment
Critical Need Some Need About Average Some Strength Role Model
1 2 3 4 5 6 7
My
Numberwise Rating
1 - Quick Thinking 3 – Great at budgeting
2 – Skilled at interpreting and 4 – Make predictions
understanding data 4
My
Planning Rating
1 – Identify goals 3- Build pathways to those goals
2 - Flexible 4 – Recognize Patterns 5
My
Strategic Decision-Making Rating
1 – Identify and analyze issues and 3 – Quick to adjust when necessary
goals to execute a plan
2– Understand the scope of their 4 – Open to feedback
control and work with what they have 5
My
Superior Technical Service Rating
1 – Efficient 3 - Effective
2 – Set standards for employees 4 – Always wanting to improve 4
People Savvy Competencies – Behaviors and Self-Assessment
Critical Need Some Need About Average Some Strength Role Model
1 2 3 4 5 6 7
My
Interpersonal Communication Rating
1 – Active listeners 3 – Open communicators
2 – Encourage open and honest 4 – Make associates and employees
communication in thew workplace feel respected and acknowledge
(trust) 6
My
Networked Rating
1 – Continuously build valuable 3 - Utilize their resources such as
relationships social media and existing
connections to build their network
2 – Always open to networking 4 – Willing to put in work to
opportunities maintain relationships 2
My
Coaching/Training Rating
1 – Lead by example 3 – Recognize people’s strengths,
weaknesses, and learning patterns
2 – Open to feedback 4 – Hands on, approachable,
patient, understanding 4
My
Superior Expressive Service Rating
1 – Anticipate guests needs and 3 – Detail oriented
desires
2 – Solution oriented 4 – Go the extra mile to create
memorable experiences for guests 5
Self Savvy Competencies – Behaviors and Self-Assessment
Critical Need Some Need About Average Some Strength Role Model
1 2 3 4 5 6 7
My
Professionalism Rating
1 - Dress accordingly in appropriate attire 3 – Know how to balance work and
personal life
2 – Skilled in time management 4 – Well prepared, respectful, good
communicators 4
My
Time Management | Priorities Rating
1 - Prioritize 3 – Set Goals
2 – Delegate tasks 4 – Strategic, focused, productive 2
My
Self Development Rating
1 - Always working to improve themselves 3 – Embrace challenges
2 – Recognize their strengths and 4 – Motivated, goal oriented, and
weaknesses self-aware 5
My
Spirit of Optimism Rating
1 – Celebrate successes and acknowledge 3 – They have a contagious energy
failures with an open mind and a can-do attitude
2 – Their positive mindset makes it easier 4 – Supportive of their peers
to adapt and find solutions 5
Section Four: Development Activity Ideas
________________________________________________________________
Summary of Competency Assessment
From the entire list of 12 competencies, identify your top three strengths as well as three
competencies that you need to develop.
Competency Strengths Competencies to Develop
1. Interpersonal Communication 1. Time Management/Priorities
2. Self-Development 2. Networked
3. Strategic Decision Making 3. Numberwise
Develop Activity Ideas
Development activities are customized mini projects that students design to enhance one or more
of their competency areas. A typical development activity takes 10-20 total hours to complete
during a semester. Development activities help students move closer to their idealized vision as
leaders. Students customize development activities to take place in their own learning spaces—
school, work, social clubs and other personal settings. It may be helpful to review the list of
starter ideas on the following pages as well as the student created website Kaleidoscope
Resources. In the table below, list 3-5 development activity ideas (project titles) that will help
you develop one or more competencies, provide an opportunity to enhance your leadership,
and/or help achieve a goal. At least one of your activities should also help move you in the
direction of your dream job. The first row of the table is filled in as an example.
Development Activity Ideas Description of Alignment
Start a Music Festival Student Interest Group Planning competency improvement and aligned with
career goal
1. Get a physical planner Improve time management competency
2. Attend Association Events Improve networked competency and learn
more about the industry
3. Get more involved in student Networking
organizations
4. Volunteer for an association Networking/industry experience
event
5. Develop my LinkedIn profile Work on networking and professionalism
competencies
Create your own Kaleidoscope Development Activity
Use the attached Development Activity Template to design a mini project to complete during the
semester you take HTM 480. Sections will include:
Title: Develop my LinkedIn profile
Background: I believe developing my LinkedIn is very important for the advancement
of my professional career. At the moment, my LinkedIn profile is very bare. Its lacking
meaningful experiences and connections. Throughout the semester and working with
industry professionals I’ve learned how important LinkedIn is in building your network
and opening the door for new career opportunities. The goal of developing my LinkedIn
will push me out of my comfort zone and motivate me to take new opportunities to
network and gain professional experience.
Description: My first goal is to get a job for spring semester. I haven’t worked since losing my
job at the start of Covid so I believe it is important that I have recent work experience on my
profile. Attending association events and joining an association will allow me to learn more
about the industry and make connections with industry professionals and other hospitality
students in order to build my LinkedIn network.
Success Indicators: At the end of the project, indicate how you will know if the development
activity was successful. Describe desired outcomes as well as objective measures if possible.
Timeline: This development activity will take place during the HTM 480 course. Fill in the
semester timeline table to list the major sections in bold and the specific activities and project
deliverables as suggested by the placeholders in the template.
Timeline
Semester Week Phases & Activities Deliverables Notes
Study abroad -
Dubai
Prior to Start of 480
Week One Search for job
opportunities for the
semester
Week Two Continue job search
Week Three Interview for jobs
Week Four Start working Deliverable 1
Week Five Attend association
event
Week Six Volunteer for student
organization event
Week Seven Join an association
Week Eight Volunteer for an
association event
Week Nine Search for summer
internship
opportunities
Week Ten Volunteer for music Deliverable 2
festival
Week Eleven Interview for
summer internship
position
Week Twelve Phase Four
Week Thirteen Action
Week Fourteen
End of Semester A well-rounded
LinkedIn profile
