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Management & Quality Control Expert

The document provides a summary of Bhagyalakshmi S's work experience, including her current role as a Management Representative at Mythri Metallizing Pvt Ltd where she oversees quality management and customer relations, previous experience as an Analytical Chemist conducting laboratory tests at a Mineral & Metallurgical Laboratory, and prior role as a Front Office Executive assisting with administrative tasks at SS Engineers.
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0% found this document useful (0 votes)
159 views3 pages

Management & Quality Control Expert

The document provides a summary of Bhagyalakshmi S's work experience, including her current role as a Management Representative at Mythri Metallizing Pvt Ltd where she oversees quality management and customer relations, previous experience as an Analytical Chemist conducting laboratory tests at a Mineral & Metallurgical Laboratory, and prior role as a Front Office Executive assisting with administrative tasks at SS Engineers.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Bhagyalakshmi S

E-mail: anu76742ej@[Link]
Mobile no.: 9739175517

WORK EXPERIENCE:

MYTHRI METALLIZING PVT LTD (NOV 2020- CURRENT)

MANAGEMENT REPRESENTATIVE

Work responsibility:
1. Control of non-conforming products and responsible for corrective and
preventive action.
2. Identification, review & analysis of risks & opportunities of respective processes
3. Provide appropriate training, re-training and identification and development of
human resources
4. Responsible to ensure QA activities & monitoring continual improvement
activities.
5. QMS process maintenance, reporting on QMS performance, promotes customer
requirements, and external liaison.
6. Chair the management review meeting in the absence of director.
7. Authorize to approve QMS documentations except quality policy, corporate
policies, business planning and objectives
8. Authorize to analyze and approve problems related to product quality
9. Establishing of quality policy
10. Finalization of all departmental objectives.
11. Implementation of quality standard throughout the organization
12. Communicate the QMS performance to the top management.
13. Authority to analyze non-conforming products as well as decision/approval of
NC products
14. Control of quality documents

CUSTOMER RELATIONSHIP MANAGER

Work responsibility:
1. Developing and improving marketing plans unique to different products and
services
2. Conceiving and improving existing marketing strategies
3. Networking with suppliers, large contractors, partner organizations and other
business stakeholders
4. Conducting marketing research and analysis to produce relevant marketing
information and evaluate trends
5. Monitoring ongoing marketing campaigns and spending based on the budget
allocated
6. Creating and generating reports related to the key performance indicator of an
ongoing marketing campaign
7. Creating engaging and grammatically correct marketing collaterals
8. Ensuring distribution of marketing materials
9. Monitoring market trends and analyzing customer activities to identify business
opportunities

MINERAL & METALLURGICAL LABORATORY


ANALYTICAL CHEMIST/ QC PERIOD: Mar 2018 – Jan 2020

Work responsibility:
1. Conducted qualitative and quantitative experiments on samples or raw
materials to ensure quality control or accurate testing.
2. Performed a variety of tests and used different techniques to conduct
experiments on organic and inorganic compounds.
3. Worked in wet analysis lab and performed tests as per ISO standards and
laboratory procedures and tested samples like metals, non-metals, polymers,
oil sample, water sample, ores and minerals, refractory and flux samples,
slags, plating solutions, soils & fertilizer, soaps and detergent, etc.
4. Handled instruments like Strohlein apparatus (carbon & sulfur apparatus),
digital flame photometer, OES, digital ph meter, AAS, salt spray chamber,
electrolysis apparatus, UV spectroscopy, and ion meter.
5. Tested samples for quality control following testing schedules, monitored our
inventory of consumables and reagents, performed instrument maintenance.
6. Determining chemical and physical properties, compositions, structures,
relationships, and reactions of organic and inorganic compounds.
7. Using chromatography, spectroscopy, and spectrophotometer techniques.
8. Conducted internal audits to define conformance to ISO standards according
to ISO 17025:2015, ISO 9001: 2015.
9. Developing and implementation of SOPS - standard operating procedures -
JWIS - job work instructions and lead continuous improvement activities.
10. Writing technical papers and reports, and preparing standards and
specifications for processes and tests.
11. Maintaining laboratory instruments, troubleshooting malfunctions, and
purchasing new laboratory supplies.
12. Evaluating and ensuring compliance with laboratory safety procedures and
standards.

SS ENGINEERS PERIOD: Jan 2017 – Feb 2018


FRONT OFFICE EXECUTIVE/ PA

Work responsibilities:
• Acting as a first point of contact, dealing with correspondence and phone calls
• Managing diaries and organizing meetings and appointments, often controlling
access to the manager/executive
• Booking and arranging travel, transport and accommodation
• Organizing events and conferences
• Reminding the manager/executive of important tasks and deadlines
• Typing, compiling and preparing reports, presentations and correspondence
• Managing databases and filing systems
• Implementing and maintaining procedures/administrative systems
• Liaising with staff, suppliers and clients
• Collating and filing expenses
• Miscellaneous tasks to support their manager, which will vary according to the
sector and to the manager’s remit, e.g. completing some corporate governance
reporting (to ensure that the business is being run properly and complying with
legislation and regulations) or conducting research.

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