Office 365 Suite
All Queensland state school teaching staff and students can download multiple free
copies of the latest Microsoft Office 365 to their personal home computers and mobile
devices.
Non-teaching school staff will need a licence assigned to their account prior to
installation. Any staff member who has previously installed Office will have the licence
already, but those who have not installed it previously will need to log a request to
Service Centre to obtain a subscription prior to installation. Please use the online form at
the Service Catalogue Online, or call the Service Centre on 1800 680 445.
The below installation method is only to be used on devices which do not have the MOE
build installed. Do not follow these directions to install Office on a MOE device.
Download, update to and install Office 365
Note: these instructions were created using Google Chrome. Your experience may differ slightly if
using a different browser.
1. Open internet browser and navigate to
http://portal.office.com/ols/mysoftware.aspx
2. You will need to log into the Office 365 home page using your EQ details. Type
your @eq.edu.au email address.
3. Click Next.
4. You may be prompted for your EQ username and password on the online
authentication popup. Type your username and password.
5. On the “Managed Internet Service page, enter your username and password.
Click if you agree to abide by the relevant Conditions of use and privacy statement, and
then Click Sign in.
6. The Office 365 homepage will load and give you the option to ‘Install Office.’
Click on the ‘Install Office’ button.
7. A new screen will appear, and a file will download, as below. Ensure the name is
a variant of “OfficeSetup.exe”. Having a number simply means it has been downloaded
more than once.
8. When the file has completed downloading, click on the file to run it.
9. You will be prompted with a message to Confirm that you want to run the program, as
below. Ensure the Name and from are a variant of “OfficeSetup”, and the Publisher is
“Microsoft Corporation”, and then click Run:
10. Office will start downloading.
You will also see the office icon pop up on the task bar.
11. Office ProPlus 365 will start to install onto your computer, wait for this to finish.
Note: If you currently have Office 2013 installed, ensure all Microsoft applications are
closed during the installation. You may be prompted to close all Microsoft applications if
they are still open.
12. You will be prompted with the Microsoft Office License Agreement. View
Agreement and click Accept.
13. After Office 365 finishes installing, a message will appear to inform it has
completed. Click ‘Close’.
After you click close, we recommend restarting your computer to ensure all changes
have applied successfully. Your Microsoft Office ProPlus software is now ready for you to
use. This software is only for personal devices and will remain available throughout your
duration with the department.
If you experience any issues downloading and installing the software, contact the Service
Centre by logging a job or calling 1800 680 445.
